12 Functions of Food 12 Functions of Food ServiceService

Menu PlanningMenu Planning

Select food & beverages that will Select food & beverages that will meet customers needs and make a meet customers needs and make a profitprofit

ProductionProduction

Make food & beverages Make food & beverages Make sure food is ready when Make sure food is ready when

needed & looks attractiveneeded & looks attractive Avoid wasteAvoid waste Retain nutrientsRetain nutrients Ensure that food is safe and Ensure that food is safe and

wholesomewholesome

ServiceService

Serve food to customersServe food to customers Make sure servers are trained in the Make sure servers are trained in the

style of service the business usesstyle of service the business uses Make sure that servers and Make sure that servers and

employees practice good customer employees practice good customer serviceservice

Purchasing & ReceivingPurchasing & Receiving

Buy the right quality & quantity of food at Buy the right quality & quantity of food at the best pricethe best price

Make sure food & supplies arrive when Make sure food & supplies arrive when needed needed

Make sure food is stored properly once Make sure food is stored properly once receivedreceived

Establish good relationships with reliable Establish good relationships with reliable supplierssuppliers

Inventory Inventory

Food Safety & SanitationFood Safety & Sanitation

Make sure that procedures are Make sure that procedures are followed to ensure that all food & followed to ensure that all food & beverage products are safe to eatbeverage products are safe to eat

ManagementManagement

Oversees all functions of the Oversees all functions of the businessbusiness

Develop marketing plansDevelop marketing plans AdvertiseAdvertise Sell the food & beverage servicesSell the food & beverage services

Human ResourcesHuman Resources

Manage all employee issues, Manage all employee issues, including pay, benefits, hiring, including pay, benefits, hiring, firing & trainingfiring & training

AccountingAccounting

Keep track of all the money that Keep track of all the money that flows into and out of the businessflows into and out of the business

Monitor costsMonitor costs If costs are running too high, let If costs are running too high, let

management know so costs can be management know so costs can be controlledcontrolled

SecuritySecurity

Make sure the workplace is safe Make sure the workplace is safe and meets all government safety and meets all government safety requirementsrequirements

Make sure that plans are in place Make sure that plans are in place in case of emergenciesin case of emergencies

Safety & Emergency Safety & Emergency ProceduresProcedures Make sure the workplace is safe Make sure the workplace is safe

and meets all government safety and meets all government safety requirementsrequirements

Make sure that plans are in Make sure that plans are in place in case of emergenciesplace in case of emergencies

Engineering & MaintenanceEngineering & Maintenance

Make sure that all equipment, Make sure that all equipment, plumbing, electricity and building plumbing, electricity and building facilities are working properlyfacilities are working properly

Make sure building, furniture, floors Make sure building, furniture, floors and all public areas are cleanand all public areas are clean