1112 The InternetE-Commerce amp E-Business

bull What is the Internetndash Parts of the Internetndash Internet amp WWW basicsndash Searching the WWW

bull Benefits of the Internet in Businessndash B2C amp B2B Internet business modelsndash E-Commerce support systems

bull Intranets amp Extranets

The Internetbull Where did it come from

ndash History ARPA network

bull Largest computer network in theworld a network of networksndash network two things connected for communication

bull Many partsndash WWW gopher telnet ftp Usenet e-mail chat

rooms

bull Who owns it No one

The Internetbull Where did it come from

ndash History ARPA network

bull Largest computer network in theworld a network of networksndash network two things connected for communication

bull Many partsndash WWW gopher telnet ftp Usenet e-mail chat

rooms

bull Who owns it No one

Parts of the Internet Capabilitiesbull WWW World Wide Webbull GOPHERS Use menus to locate text materialbull TELNET Log on one computer work on

anotherbull FTP Transfer files from computer to computerbull USENET NEWSGROUPS Electronic bulletin

boards for discussion groupsbull E -MAIL Person -to-person messaging

document sharingbull CHAT ROOMS Interactive conversations

The World Wide Webbull A part of the Internet

ndash history CERN

bull Getting accessndash Service providers AOL SLU

Primary Network Southwestern Bell Charter Communications etc

bull Look at a browser

bull ldquoBrowsingrdquo vs ldquosurfingrdquo

The World Wide Webbull A part of the Internet

ndash history CERN

bull Getting accessndash Service providers AOL SLU

Primary Network Southwestern Bell Charter Communications etc

bull Look at a browser

bull ldquoBrowsingrdquo vs ldquosurfingrdquo

Internet amp WWW basicsbull Location bar name of file viewed

ndash URL Uniform Resource Locatorhttpwwwadbooknetteach021indexhtmclassesprotocol domain folder(directory) file fragment

bull Hypertext Transfer Protocol (http) communication standard for sending web pages

bull Hypertext Markup Language (html)most common language for creating web pages

bull Website file displayed in the browser

Internet amp WWW basicsbull Common browsers Netscape Navigator MS

Internet Explorer

bull Home page Organizationrsquos main page

bull Portal Point of entry for the WWW

bull ldquoPushrdquo technology Server automatically delivers content to browser user does nothing to get it

Searching the WWWbull search engines look through their own databases

of web pages

bull index a list of web pages either directory-style or searchable

bull keywords important words in a web page

bull spiders programs that wander the web collecting information

Internet amp WWW basicsbull Common browsers Netscape Navigator MS

Internet Explorer

bull Home page Organizationrsquos main page

bull Portal Point of entry for the WWW

bull ldquoPushrdquo technology Server automatically delivers content to browser user does nothing to get it

Searching the WWWbull search engines look through their own databases

of web pages

bull index a list of web pages either directory-style or searchable

bull keywords important words in a web page

bull spiders programs that wander the web collecting information

Searching the WWWbull search engines look through their own databases

of web pages

bull index a list of web pages either directory-style or searchable

bull keywords important words in a web page

bull spiders programs that wander the web collecting information

Common Search Enginesbull Yahoo

bull Excite

bull Hotbot

bull Ask Jeeves

bull Altavista

bull Lycos

bull Google

bull Your browser

Searching the WWW Better resultsbull Use phrases in quotes

ndash ldquoSaint Louis restaurantsrdquo not Saint Louis restaurants

bull Use Boolean operators

ndash AND OR NOT

bull look at ldquoAdvanced Searchrdquo tips on search sites

bull Donrsquot know what itrsquos called

ndash Yahoo ndash wander through categories

Benefits of the Internet to Businessbull Global connectivity

bull Reduced communications cost

bull Lower transaction costs

bull Reduced agency costs

bull Interactivity flexibility customization

bull Accelerated knowledge

Internet amp E-Commerce Benefitsbull Easy to link with other businesses customers

bull Can update product information ordering customer support

bull Customer-centered retailing

bull On-line storefronts

bull Enhanced business forms

bull Dynamic pricing

bull Interest tracking hits

B2C Internet Business Modelsbull Virtual storefront

ndash Sells goods services on-line

bull Marketplace concentratorndash Concentrates information from several providers

bull On-line exchangendash Bid-ask system multiple buyers sellers

bull Aggregatorndash Groups of people who band together for volume

discounts

B2C Internet Business Modelsbull Reverse auction

ndash Buyer sets price submits to multiple sellers

bull Digital product deliveryndash Sell download software other digital products

bull Content providerndash Creates revenue by providing information for a fee amp

advertising

bull On-line service providerndash Provides service support for hardware software

products

B2B Internet amp E-Commercebull Automation of B2B purchase sale transactions

bull Electronic Data Interchange (EDI)ndash being replaced by internet intranet

bull Exchangesndash Commercial on-line markets many buyers sellers

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Benefits of the Internet to Businessbull Global connectivity

bull Reduced communications cost

bull Lower transaction costs

bull Reduced agency costs

bull Interactivity flexibility customization

bull Accelerated knowledge

Internet amp E-Commerce Benefitsbull Easy to link with other businesses customers

bull Can update product information ordering customer support

bull Customer-centered retailing

bull On-line storefronts

bull Enhanced business forms

bull Dynamic pricing

bull Interest tracking hits

B2C Internet Business Modelsbull Virtual storefront

ndash Sells goods services on-line

bull Marketplace concentratorndash Concentrates information from several providers

bull On-line exchangendash Bid-ask system multiple buyers sellers

bull Aggregatorndash Groups of people who band together for volume

discounts

B2C Internet Business Modelsbull Reverse auction

ndash Buyer sets price submits to multiple sellers

bull Digital product deliveryndash Sell download software other digital products

bull Content providerndash Creates revenue by providing information for a fee amp

advertising

bull On-line service providerndash Provides service support for hardware software

products

B2B Internet amp E-Commercebull Automation of B2B purchase sale transactions

bull Electronic Data Interchange (EDI)ndash being replaced by internet intranet

bull Exchangesndash Commercial on-line markets many buyers sellers

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Internet amp E-Commerce Benefitsbull Easy to link with other businesses customers

bull Can update product information ordering customer support

bull Customer-centered retailing

bull On-line storefronts

bull Enhanced business forms

bull Dynamic pricing

bull Interest tracking hits

B2C Internet Business Modelsbull Virtual storefront

ndash Sells goods services on-line

bull Marketplace concentratorndash Concentrates information from several providers

bull On-line exchangendash Bid-ask system multiple buyers sellers

bull Aggregatorndash Groups of people who band together for volume

discounts

B2C Internet Business Modelsbull Reverse auction

ndash Buyer sets price submits to multiple sellers

bull Digital product deliveryndash Sell download software other digital products

bull Content providerndash Creates revenue by providing information for a fee amp

advertising

bull On-line service providerndash Provides service support for hardware software

products

B2B Internet amp E-Commercebull Automation of B2B purchase sale transactions

bull Electronic Data Interchange (EDI)ndash being replaced by internet intranet

bull Exchangesndash Commercial on-line markets many buyers sellers

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

B2C Internet Business Modelsbull Virtual storefront

ndash Sells goods services on-line

bull Marketplace concentratorndash Concentrates information from several providers

bull On-line exchangendash Bid-ask system multiple buyers sellers

bull Aggregatorndash Groups of people who band together for volume

discounts

B2C Internet Business Modelsbull Reverse auction

ndash Buyer sets price submits to multiple sellers

bull Digital product deliveryndash Sell download software other digital products

bull Content providerndash Creates revenue by providing information for a fee amp

advertising

bull On-line service providerndash Provides service support for hardware software

products

B2B Internet amp E-Commercebull Automation of B2B purchase sale transactions

bull Electronic Data Interchange (EDI)ndash being replaced by internet intranet

bull Exchangesndash Commercial on-line markets many buyers sellers

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

B2C Internet Business Modelsbull Reverse auction

ndash Buyer sets price submits to multiple sellers

bull Digital product deliveryndash Sell download software other digital products

bull Content providerndash Creates revenue by providing information for a fee amp

advertising

bull On-line service providerndash Provides service support for hardware software

products

B2B Internet amp E-Commercebull Automation of B2B purchase sale transactions

bull Electronic Data Interchange (EDI)ndash being replaced by internet intranet

bull Exchangesndash Commercial on-line markets many buyers sellers

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

B2B Internet amp E-Commercebull Automation of B2B purchase sale transactions

bull Electronic Data Interchange (EDI)ndash being replaced by internet intranet

bull Exchangesndash Commercial on-line markets many buyers sellers

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

E-Commerce Support Systemsbull Web hosting services

ndash Provides large servers for web sites of fee-paying customer

bull Electronic payment systemsndash Uses web for electronic funds transfers (EFTs)

credit amp debit cards

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Intranets What are theybull An internal network that works on the same

platform and protocols as the Internet amp WWW

bull Uses a firewall security system to prevent invasion of private networks

bull Overcomes computer platform differences

bull Often installed on existing network infrastructure

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Extranets What are theybull Like an intranet but expanded to allow access to

ndash Specified customersndash Specified suppliers andor ndash Specified business partners

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Benefits of Intranetsbull Can be tied to legacy system amp transaction

processing

bull Interactive applications with text audio video

bull Scalable to larger or smaller systems as required

bull Easy to use browser interface

bull Low start-up costs

bull Reduced information distribution costs

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Applications of Intranets By Deptbull Functional Applications of

ndash Finance amp Accountingndash Human Resourcesndash Sales amp Marketingndash Manufacturing amp Production

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Finance amp Accountingbull General ledger reporting

bull Project costing

bull Annual reports

bull Budgeting

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Human Resourcesbull Corporate policies

bull Employee savings plans

bull Benefits enrollment

bull On-line training

bull Job posting

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Sales amp Marketingbull Competitor analysis

bull Price updates

bull Promotional campaigns

bull Sales presentations

bull Sales contracts

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Manufacturing amp Productionbull Quality measurements

bull Maintenance schedules

bull Design specifications

bull Machine output

bull Order tracking

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Supply Chain Management

INTRANETINTRANET

PRODUCTIONPLANNING

PROCUREMENT

INVENTORY

PRODUCTION ampMANUFACTURING

CUSTOMERSERVICE

ACCOUNTING ampFINANCE

MARKETINGamp SALES

SHIPPING ampDISTRIBUTION

CU

ST

OM

ER

S

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2

Wednesday Quiz 2bull Covers all material since 1010 (Data

Management)

bull Includesndash Data Management (ch 6)ndash MS Excelndash MS Accessndash Telecommunications amp Networkingndash The Internet amp E-Commerce

bull Roughly 35 multiple-choice fill-in-the-blank questions

• 1112 The Internet E-Commerce amp E-Business
• The Internet
• Parts of the Internet Capabilities
• The World Wide Web
• Internet amp WWW basics
• Slide 6
• Searching the WWW
• Common Search Engines
• Searching the WWW Better results
• Benefits of the Internet to Business
• Internet amp E-Commerce Benefits
• B2C Internet Business Models
• Slide 13
• B2B Internet amp E-Commerce
• E-Commerce Support Systems
• Intranets What are they
• Extranets What are they
• Benefits of Intranets
• Applications of Intranets By Dept
• Finance amp Accounting
• Human Resources
• Sales amp Marketing
• Manufacturing amp Production
• Supply Chain Management
• Wednesday Quiz 2