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CSC SAP Global Capabilities

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Our People

• Over 3200 practitioners dedicated to SAP delivery and support

• Average practitioner profile:– 17 years business– 8 years SAP experience

• Collaborative culture

• Commitment to quality and performance

• Full-life cycle experience as core capability

• Strong belief in knowledge transfer

• Principle driven organization– “Do the right thing”

• Focus on client objectives– Cost/time/scope

• CSC project team teamed with client personnel

• Tight coordination and communication

• Tailored solutions

• Flexible approaches

• Commitment to long-term partnership and customer satisfaction

Our Philosophy

• Full service provider of complete end-to-end SAP services

• 20 year relationship with SAP including several joint development projects with SAP

• mySAP Global Partner

• Global SAP EMEA Partner

• “Powered by ASAP” certified

• More than 800 SAP implementations

• Global SAP Centers of Excellence, two SAP training academies (Europe and North America)

• Global leader in SAP outsourcing

Our Capabilities

CSC’s Global SAP Capabilities

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UK

Switz

erla

nd

Spai

n

Aust

ria

Asia

Aust

ralia

Belg

ium

/Lux

Fran

ce

Scan

dina

via

Germ

any

Italy

North

Am

eric

a

Neth

erla

nds

Portu

gal

Development Program / Project Management

FunctionalBASIS

SAP VirtualWorking Groups - Linking SAP People Together around the Globe

Knowledge Management Sponsor Global SAP Knowledge Management Initiatives; Promote Knowledge Communities, Knowledge Sharing, Best Practices, and Virtual Working Groups

Marketing / Global Partnership Sponsor Global Branding and Marketing Initiatives for CSC SAP Services; Manage Global Partnership with SAP

Global Business Development Support Global Business Development Activities; Drive Development, Implementation and Continuous Improvement of Global Business Development Processes, Methods and Tools

Global Delivery Support Support Global Delivery Activities; Drive Development, Implementation and Continuous Improvement of Global Delivery Processes, Methods and Tools

Strategy / Service Direction Define CSC’s SAP Business and Strategic Direction

Global SAP Council…. an integrating group across CSC

Responsibilities

Leverage methods, tools, best practices; Share Knowledge; Identify new initiatives

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The Global SAP Practice Includes More Than 3200 SAP Practitioners Worldwide

Australia~250

North America

~700 EMEA~2100

ASIA~20

CSC manages 120,000+ SAP user licenses in managed services and accounts

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• CSC has SAP Practitioners skilled in the following areas: – SAP R/3 - all modules, over 90% are skilled in SAP R/3 4.6 – SAP ABAP/4 Programming– SAP Basis– mySAP CRM (Customer Relationship Management)– mySAP SCM (Supply Chain Management)– mySAP SRM (Supplier Relationship Management)– mySAP BI (Business Intelligence, includes BW (Business Information

Warehouse) and SEM (Strategic Enterprise Management)– mySAP PLM (Product Lifecycle Management)– mySAP Enterprise Portals– mySAP HR– mySAP Financials

CSC’s SAP Resources

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Global Delivery Model For Full SAP Life Cycle

SAP Implementation Strategyand Consulting

Enterprise SAP Solutions Architecture

SAP Systems Developmentand Management

SAP Program andProject Management

GlobalOperational

Services

ConsultingServices Consulting Group

SAP Global Practice

CSC Ploenzke

CSC UK

CSC BAE SYSTEMS

DuPontGlobal SAP

Production Support

Nortel NetworksGlobal SAP

Production Support

Pratt & WhitneyGlobal SAP

Production Support

Dr PepperSAP Production

Support

BHPBillitonGlobal SAP

Production Support

CSC ERPCompetency Groups

Certified SAP Academy

Leading-Edge Technologies; Tools, Methodologies and SW

SAP Maintenance, Support, and Outsourcing