105386977 organization structure

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    Re- engineering means recreating the organizations and

    systems rather than making minor changes.

    In a traditional organization logistics functions were

    scattered throughout the organizations with no singledepartment responsible for it.

    Traditional approach increases inefficiency and duplication

    of work and thus it is now replaced by Integrated Logistics

    Functions.

    Integrated Logistics has many departments handling

    specific functions which helps in reducing cost and

    improving the quality.

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    The competitive situations have compelled the organizationsto be responsive.

    A responsive organizations puts the customers at the centreof the business and designs all its systems and procedures to

    improve the speed of response and reliability of response.

    An organization can be responsive and reliable by thefollowing :

    1. From functions to process

    2. From profits to performance.3. From products to customers.

    4. From inventories to information.

    5. From transaction to relationships.

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    A matrix organization is one where functional leaders are

    responsible for more than one area.

    Employees report to both their immediate manager and a

    cross function leader.

    In matrix organizations, there is a solid line manager and a

    dotted line manager.

    The solid line manager is a functional manager and will not

    change whereas the dotted line manager is a manager who

    co-ordinates between different departments for a specific

    project.

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    Changing corporate culture.

    Having a common vision.

    Establishing employee ownership.

    Training and educating employees.

    Changing management processes.

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    Strategic goal setting.

    Resources.

    Performance environments.

    Communication processes.

    Qualities of leadership and decision making.

    Organizational adaption and innovation.

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    CHIEF EXECUTIVE

    COMMERCIAL

    INVENTORY CONTROL

    ORDER PROCESSING

    FACILITIES PLANNING

    MANUFACTURING

    PURCHASING

    RAW MATERIAL WAREHOUSING

    FINISHED GOODS FACTORY

    TRANSPORTATION

    INDUSTRIAL ENGINEERING

    PRODUCTION SCHEDULING

    MARKETING

    FORECASTING

    CUSTOMERSALES ORDERINTERFACE

    FINISHEDGOODS

    WAREHOUSING

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    Prior to 1950, logistical functions were not givenimportance.

    Organizations underwent a series of changes post 1950

    and logistics began to receive importance gradually.

    These dispersed functions reported to separate functional

    heads and no cross-functional link existed between them.

    Commercial, manufacturing and marketing were the only

    important functions to business.

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    Re-organization started after 1950 which brought some of

    the logistical functions together and grouped these but

    were still reported to different heads.

    As some of the functions were deleted from the functionalheads, they felt their importance was being depleted and

    thus they resisted these moves.

    This functional closeness started yielding performance

    improvement and the organizations accepted the change.

    This grouping resulted into stage 1 organizations.

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    Material department dealt with inbound logistics and

    reported to manufacturing department.

    Marketing department dealt with customer service.

    Traditional departments remained as they were

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    A new function called physical distribution was createdwhich directly reported to the CEO of the company.

    It had direct responsibility for outbound logistics.

    Inbound logistics still remained with the materials

    management.

    Integration of logistical functions was now accepted.

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    This integration was focused on the physical distribution or

    the material management.

    Logistics started contributing to the strategy of the

    company as the head of physical distribution function.

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    At the top most level of management hierarchy, single

    authority for logistics was created around 1980.

    The organization unified all logistical functions and

    operations under a single senior manager.

    Clear cut areas of responsibility and overall integration

    facilitated by Logistics and inventory system.

    This type of organization is rarely seen in practice.

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    Horizontal organizations were formed where span of

    control is very large.

    Introduction of the concept of self-directed work teams

    generated maximum performance.

    Teams have clear goals and they try to achieve them

    without depending upon the top management.

    The rapid sharing of accurate information allowed the

    integration of the organization.

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    Electronically connected virtual organizations were

    formed.

    All logistical activities are transacted by relevant functions

    of management with electronic support

    Here, integration is in the form of informational support.