105386977 organization structure
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Re- engineering means recreating the organizations and
systems rather than making minor changes.
In a traditional organization logistics functions were
scattered throughout the organizations with no singledepartment responsible for it.
Traditional approach increases inefficiency and duplication
of work and thus it is now replaced by Integrated Logistics
Functions.
Integrated Logistics has many departments handling
specific functions which helps in reducing cost and
improving the quality.
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The competitive situations have compelled the organizationsto be responsive.
A responsive organizations puts the customers at the centreof the business and designs all its systems and procedures to
improve the speed of response and reliability of response.
An organization can be responsive and reliable by thefollowing :
1. From functions to process
2. From profits to performance.3. From products to customers.
4. From inventories to information.
5. From transaction to relationships.
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A matrix organization is one where functional leaders are
responsible for more than one area.
Employees report to both their immediate manager and a
cross function leader.
In matrix organizations, there is a solid line manager and a
dotted line manager.
The solid line manager is a functional manager and will not
change whereas the dotted line manager is a manager who
co-ordinates between different departments for a specific
project.
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Changing corporate culture.
Having a common vision.
Establishing employee ownership.
Training and educating employees.
Changing management processes.
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Strategic goal setting.
Resources.
Performance environments.
Communication processes.
Qualities of leadership and decision making.
Organizational adaption and innovation.
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CHIEF EXECUTIVE
COMMERCIAL
INVENTORY CONTROL
ORDER PROCESSING
FACILITIES PLANNING
MANUFACTURING
PURCHASING
RAW MATERIAL WAREHOUSING
FINISHED GOODS FACTORY
TRANSPORTATION
INDUSTRIAL ENGINEERING
PRODUCTION SCHEDULING
MARKETING
FORECASTING
CUSTOMERSALES ORDERINTERFACE
FINISHEDGOODS
WAREHOUSING
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Prior to 1950, logistical functions were not givenimportance.
Organizations underwent a series of changes post 1950
and logistics began to receive importance gradually.
These dispersed functions reported to separate functional
heads and no cross-functional link existed between them.
Commercial, manufacturing and marketing were the only
important functions to business.
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Re-organization started after 1950 which brought some of
the logistical functions together and grouped these but
were still reported to different heads.
As some of the functions were deleted from the functionalheads, they felt their importance was being depleted and
thus they resisted these moves.
This functional closeness started yielding performance
improvement and the organizations accepted the change.
This grouping resulted into stage 1 organizations.
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Material department dealt with inbound logistics and
reported to manufacturing department.
Marketing department dealt with customer service.
Traditional departments remained as they were
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A new function called physical distribution was createdwhich directly reported to the CEO of the company.
It had direct responsibility for outbound logistics.
Inbound logistics still remained with the materials
management.
Integration of logistical functions was now accepted.
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This integration was focused on the physical distribution or
the material management.
Logistics started contributing to the strategy of the
company as the head of physical distribution function.
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At the top most level of management hierarchy, single
authority for logistics was created around 1980.
The organization unified all logistical functions and
operations under a single senior manager.
Clear cut areas of responsibility and overall integration
facilitated by Logistics and inventory system.
This type of organization is rarely seen in practice.
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Horizontal organizations were formed where span of
control is very large.
Introduction of the concept of self-directed work teams
generated maximum performance.
Teams have clear goals and they try to achieve them
without depending upon the top management.
The rapid sharing of accurate information allowed the
integration of the organization.
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Electronically connected virtual organizations were
formed.
All logistical activities are transacted by relevant functions
of management with electronic support
Here, integration is in the form of informational support.