10 tips how to make your scrum fail - or succeed if you want by igor parac
TRANSCRIPT
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10 REASONS WHY SCRUM FAILS
– OR SUCCEEDS IF YOU WANTIGOR PARAC
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CONFERENCE SPONSORS
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Ignorance is a bliss!
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Average readers reach around 250 wpmwith a typical comprehension of 50-60%
The Scrum Guide™5332 words
Manifesto for Agile Software Development53 words
Principles behind the Agile Manifesto191 words
22,304 min5576 words / 250 words per minute
“To know that we know what we know, and to know that we do not know what we do not know, that is true knowledge." Nicolaus Copernicus
How to know Scrum?
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Definition of Scrum
Scrum is:
- Lightweight
- Simple to understand
- Difficult to master
Scrum (n): A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.
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ShuLearn the rule
HaBend the rule
RiBe the rule
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Need a secretary?
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Scheduling and attending meetings
Creating agendas and taking minutes
Make travel arrangements
Document expenses and hand in reports
Distribute meeting notes and reports
Schedule appointments for clients, customers, or supervisors
Establish work procedures and schedules
Order and dispense supplies
Photocopying and printing...
Secretary – job description
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Definition (Merriam-Webster)
the power to give orders or make decisions : the power or right to direct or control someone or something
the confident quality of someone who knows a lot about something or who is respected or obeyed by other people
Sociology (Max Weber)
Traditional Authority
Charismatic Authority
Rational-Legal Authority
Charismatic authority is power legitimized by a leader's exceptional personal qualities, which inspire loyalty and obedience from followers.
“Wherever there is a man who exercises authority, there is a man who resists authority.” Oscar Wilde
Authority
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Leading and coaching the organization in its Scrum adoption
Planning Scrum implementations within the organization
Helping employees and stakeholders understand and enact Scrum and empirical product development
Causing change that increases the productivity of the Scrum Team
“As soon as we abandon our own reason, and are content to rely upon authority, there is no end to our troubles.” Bertrand Russell
Scrum Master Service to the Organization
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Plan, prepare and arrange nutritious meals for children
Change diapers of infants
Give toilet training to toddlers
Adhere to particular dietary rules of family
Organize play group activities with neighborhood children
Supervise children’s activities in their own rooms and play areas
Plan and organize family events and activities
Oversee children’s homework
Maintain family accounts and pay bills…
Babysitter – job description
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Plan with commitments!
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Commitmentan agreement or pledge to do something in the future
PledgeA solemn promise or undertaking
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Topic One: What can be done this Sprint?
The Development Team works to forecast the functionality that will be developed during the Sprint.
Only the Development Team can assess what it can accomplish over the upcoming Sprint.
Topic Two: How will the chosen work get done?
However, enough work is planned during Sprint Planning for the Development Team to forecast what it believes it can do in the upcoming Sprint.
“Men should pledge themselves to nothing; for reflection makes a liar of their resolution.” Sophocles
Sprint Planning
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“The enemy of a good plan is the dream of a perfect plan.”
Carl von Clausewitz
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What’s the Status?
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Yesterday, resolved bug 1435, worked on user story US 853, some meetings
Today, US 853, Code review
No impediments
“We live in a world where the laws are getting so tight that management has changed to micro-management to quantum-management to paralysis.” Jane Siberry
Status Report!
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Status Assembly!
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The Daily Scrum is a 15-minute time-boxed event for the Development Team to synchronize activities and create a plan for the next 24 hours.
During the meeting, the Development Team members explain:
What did I do yesterday that helped the Development Team meet the Sprint Goal?
What will I do today to help the Development Team meet the Sprint Goal?
Do I see any impediment that prevents me or the Development Team from meeting the Sprint Goal?
“To me, teamwork is the beauty of our sport, where you have five acting as one. You become selfless.” Mike Krzyzewski
Daily Scrum
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There is a Bug in
production!
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Scrum recognizes no titles for Development Team members other than Developer, regardless of the work being performed by the person; there are no exceptions to this rule;
Individual Development Team members may have specialized skills and areas of focus, but accountability belongs to the Development Team as a whole
“The keys to brand success are self-definition, transparency, authenticity and accountability.” Simon Mainwaring
The Development Teams
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Something is wrong…
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Criticize company for lack of proper policies and procedures too many policies and procedures poor usage of old technologies poor usage of new technologies poor business strategies no business strategies …
Have a decent complaining sessionTalk about bad weather (if applicable)Also
Greenhouse gases Things that government is hiding from us…
“I personally believe we developed language because of our deep inner need to complain.” Jane Wagner,
Is there an official time and place to...
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The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint.
The purpose of the Sprint Retrospective is to:
Inspect how the last Sprint went with regards to people, relationships, process, and tools
Identify and order the major items that went well and potential improvements
Create a plan for implementing improvements to the way the Scrum Team does its work
“Mistakes are the portals of discovery.” James Joyce
Sprint Retrospective
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Set the stageSet context and tone for the meeting
Gather dataGather factual and relevantdata
Generate insightsGenerate feedback
Decide what to doCollaborate on course of action
Closing the retrospectiveEnd session
How to Retrospect?(friendly remainder)
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Battleground 2.0
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Tribal Mindset
tribes exist for themselves alone
tribes are hostile to all outsiders
tribes fight in defense of home soil
next step is dehumanization and demonization
Silo Mentality
no share information or knowledge
reduces the organization's efficiency
negatively affect employee morale
“Silo builds the wall in people’s minds and creates the barrier in organizations’ hearts.” Pearl Zhu
Us versus Them
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Product owner
Responsible for maximizing the value of the product and the work of the Development Team
No one is allowed to tell the Development Team to work from a different set of requirements
“The best way to find out if you can trust somebody is to trust them.” Ernest Hemingway
„Maximize the value“
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Kill it with Bureaucracy!
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I as a User what Bug 14285 to be resolved so that I can work with application Meeting minutes from Daily Scrum? How vacations are regulated in Scrum? How the salaries are distributed in Scrum? We need processes for
Code review Bug fixing Other teams support Refactoring...
Extra tools for Ticket tracking Bug tracking Issues tracking Time tracking...
“Bureaucracy gives birth to itself and then expects maternity benefits.” Dale Dauten
Quick Bureacracy Guide
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Process
a series of actions that produce something or that lead to a particular result (Merrian-Webster.com)
Checklist
comprehensive list of important or relevant actions, or steps to be taken in a specific order. (Business Dictionary.com)
a type of informational job aid used to reduce failure by compensating for potential limits of human memory and attention. (Wikipedia.org)
“Have no fear of perfection – you'll never reach it.”Salvador Dali
What is Process?
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Empiricism asserts that knowledge comes from experience and making decisions based on what is known.
Experiment
a test, trial, or tentative procedure; an act or operation for the purpose of discovering something unknown or of testing a principle, supposition… (Dictionary.com)
“No amount of experimentation can ever prove me right; a single experiment can prove me wrong.” Albert Einstein
Solving the unknown...
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Scrum is founded on empirical process control theory, or empiricism.
Empiricism asserts that knowledge comes from experience and making decisions based on what is known.
Scrum employs an iterative, incremental approach to optimize predictability and control risk.
Three pillars uphold every implementation of empirical process control: transparency, inspection, and adaptation.
“The greater the contrast, the greater the potential. Great energy only comes from a correspondingly great tension of opposites.” Carl Jung
Scrum Theory
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Unicorns on rainbows
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Fashion
A general direction in which something is developing or changing
Vogue
The prevailing fashion or style at a particular time
Fashion statement!
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Scrum is a framework for developing and sustaining complex products
Development Teams
consists of professionals
empowered by the organization
are self-organizing
are cross-functional
accountable
“Talent wins games, but teamwork and intelligence wins championships.”Michael Jordan
What is Scrum for?
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Culture Shock!
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Characteristics and knowledge of a particular group of people
Defined by language, religion, cuisine, social habits, music and arts
Values that contribute unique social and psychological environment of an organization it includes:
organization's expectations, experiences, philosophy
it is expressed in:self-image, inner workings, interactions and future expectations
it is based on:shared attitudes, beliefs and written and unwritten rules
“The role of a creative leader is not to have all the ideas; it's to create a culture where everyone can have ideas and feel that they're valued.” Ken Robinson
What is Culture?
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Culture EffectMake decisions
Question authority
Understand language
Ask questions
Raise issues
Negotiate
Deal with conflicts
“The role of a creative leader is not to have all the ideas; it's to create a culture where everyone can have ideas and feel that they're valued.” Ken Robinson
Culture, People and Scrum
Scrum ValuesCommitment
Courage
Focus
Openness
Respect
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Commitment
indifference, irresponsibility, denial, refusal
Courage
cowardice, fear, humility, irresolution, weakness
Focus
disarrange, disorganize, disperse, divide, ignore
Openness
reticence, disagreement, disbelief
Respect
criticism, dishonor, ignorance, neglect
“Culture eats strategy for breakfast.” Peter Drucker
Scrum Values Antonyms
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Commitment
guarantee, engagement, responsibility, loyalty, devotion
Courage
bravery, nerve, valour, daring, power
Focus
motivation, application, converge, emphasis
Openness
honesty, accountability, candidness, sincerity
Respect
admiration, appreciation, honor, recognition
“Culture eats strategy for breakfast.” Peter Drucker
Scrum Values Synonyms
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Have fun!