1

Y.Z. WangICAO

2

Tourism and AviationTourism and Aviation

90

100

110

120

130

140

150

160

170

180

1990 91 92 93 94 95 96 97 98 1999

Ind

ex

(1

99

0=

10

0)

Int. Tourist Arrivals

Int. Pax Carried

3

Tourism and AviationTourism and Aviation

90

100

110

120

130

140

150

160

170

180

1990 91 92 93 94 95 96 97 98 1999

Ind

ex

(1

99

0=

10

0)

Int. Pax Revenues

Int. Tourist Receipts

4

CRSCRSTravel AgentTravel Agent

5

CRSAirline-owned

CRSAirline-owned

6

Mega CRSMega CRSSabreGalileoAmadeus Worldspan

SabreGalileoAmadeus Worldspan

More PlayersMore Players

CRS/GDSAirlinesThird Parties

CRS/GDSAirlinesThird Parties

7

Internet

TravelAgent

CRSCRS

8

Role of GovernmentsRole of Governments

Why Regulate?Why Regulate?

Ensure accessibilityEnsure transparencyEnsure non-discriminationProtect consumers

Why Regulate?Why Regulate?

Ensure accessibilityEnsure transparencyEnsure non-discriminationProtect consumers

9

Role of ICAORole of ICAO

Policy guidance at global levelHarmonization of diverse regulation

National Regulation: US, Canada, Australia ...

Regional Code: EU, ECAC, ACAC ...

Policy guidance at global levelHarmonization of diverse regulation

National Regulation: US, Canada, Australia ...

Regional Code: EU, ECAC, ACAC ...

10

ICAO CRS CodeICAO CRS Code

Scope of applicationObligations of:

StatesCRS VendorsAir CarriersSubscribers

Scope of applicationObligations of:

StatesCRS VendorsAir CarriersSubscribers

11

ICAO CRS CodeICAO CRS Code

Safeguards for developing countries

Consistent with GATS

Safeguards for developing countries

Consistent with GATS

12

13

IssuesIssues

Computer reservation systemsComputer reservation systems

Individual airline reservation systems and Web sites

Individual airline reservation systems and Web sites

Jointly-operated airline Web sitesJointly-operated airline Web sites

Third-party Web sitesTraditional

Third-party Web sitesTraditional

Innovative (eg auction)Innovative (eg auction)

RegulationRegulationDesirable?Desirable? Feasible?Feasible?

xxxx

????

????

????????

14

Issues (Accessibility)Issues (Accessibility)

PaymentPayment

ParticipationParticipation

15

16

SummarySummary

Rapidly changing scene

Regulatory framework exists

Need to address challenges and issues

Rapidly changing scene

Regulatory framework exists

Need to address challenges and issues

17