1 wireless update byron early & marcelo lew university technology services january 12, 2006 @...

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1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Page 1: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Wireless Update

Byron Early & Marcelo Lew

University Technology Services

January 12, 2006 @ Westnet Meeting

Page 2: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Overview of Topics

General Overview of Current Wireless Deployment at DU

Point-to-Multipoint Backbone Links Interference Problems Network Adapter Bridging Problem Performance & Analysis Tools

Page 3: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Upgrading APs from 802.11b to “g” @ DUTotal Access Points (DU)

280

241

39

0

50

100

150

200

250

300

Total APs 802.11g 802.11b

Total APs

802.11g

802.11b

Page 4: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Page 5: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Web VPN Client Limited application capability MUST stay within browser window (No

streaming, IM, etc.) SSL VPN Client (VPN 3000 Rev: 4.7.2)

Same functionality as VPN client!! Windows 2000/XP support only IE, Netscape, Mozilla, and Firefox Active X Controls or Java Required

Wireless Client Support

Page 6: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Wireless Backbone Links @ DU: Provide Network Access for subset of

buildings not linked by fiber optic backbone (located outside of contiguous campus)

Several University Residence Buildings Numerous Fraternity & Sorority Houses English Language Center

Upgrading Point-to-Multi-Point“Backbone Links”

Page 7: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Wireless Point to Multi-Point Backbone Links (cont.)

Reason for Upgrading: Replace Legacy Equipment (Orinoco OR1100s)

Originally installed to support only a few users per house – NOW 99% of residents have laptops

Performance Increase: Interference: Move backbone links to “less

crowded” air space (802.11a, 5 GHz UNII Band) Increase Throughput

Page 8: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Proxim MP-11a MP-11a: Lowest Cost Uplink Option

Others: Milliwave, Laser, etc. - $$!!

MP-11a Architecture Star Network Design (vs. Mesh)

Page 9: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Proxim MP-11a (cont.)Benefits (point-to-multi-point links) Uses a “polling protocol” (WORP) to share its

medium (“deterministic”) vs. 802.11’s CDMA/CA Up to 24 Mbps of “usable, sustainable throughput”

DDRS (Dynamic Data Rate Selection):

Data rate adjusts dynamically based on signal strength value

Helps compensate for temporary link degradation (heavy snow/rain) maintaining connectivity, BUT at lower data rates.

Separate Data Rates supported for each link: One “slow link” does NOT reduce the data rates

of others

Page 10: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Proxim MP-11a (cont.)

MP11a Versions: MP11 Base Unit (BU)

Supports up to 250 SUs MP11 Subscriber Unit (SU) MP11 Residential Subscriber Unit (RSU)

Up to 7 Mac-Addresses (clients) No PoE

Rugged and Non-Rugged Versions

Page 11: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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MP-11a NON-RUGGED

Page 12: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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MP-11a RUGGED

BU w/ external antenna

SU w/ built-in antenna

Page 13: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Security: “Mutual Authentication” between BU & SUs

prevents man-in-the middle attacks and rogue SUs

Encryption: 128-bit AES between BU and SU 802.1Q VLAN Support (256 Vlans/BU) Storm Thresholds (packets per second)

Protects against network overloading

Proxim MP-11a (cont.)

Page 14: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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MP-11a Warranty & Reliability

Warranty: 1 year (hardware & software) Replacement unit turn-around:

3-4 weeks turn-around on w/o service contract Only 30 days free technical support

Reliability: Deployed: 10 total units (5 BU, 5 SU) 2 failures (of of “ruggedized” model in 8

months)

Page 15: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance Problems(ISM 2.4 GHz Band)

Cell-Overlap Interference: Cell size determined by transmit power &

propagation characteristics of location Cell-Overlap (to enable “roaming”) should not

exceed 20-30% ISM Band (2.4 GHz): only 3 “non-overlapping”

Channels (1, 6, 11) Most DU installations require using all three

Page 16: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

“Desired” Performance Standards @ DU: Uniform, small cell sizes

15-20 users maximum per AP (not always possible) Excellent signal-to-noise ratio (SNR):

30 dB or greater Win-XP Wireless Network Tool not accurate (Tray Icon)

XP tool will not show “excellent” unless in close proximity to AP

Page 17: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Higher Transmit Power in newer AP Radios: Upgrading existing networks with new APs increased cell-

sizes Old: 30 mW transmit power

Proxim AP-500, AP-1000 & AP-2000s

New: 100 mW transmit power Proxim AP-700, 4000s

Remedial Options: Reduce AP power 50% (50 mW, via Web Interface / AirWave) Re-positioning APs: costly, may not be possible

Page 18: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Fluctuating Cell Size Problem: Received Power varies by location in building RF propagation in 3 dimensions unpredictable:

Thickness & Composition: Walls, floors, etc. Metal railings, HVAC ducts, etc. Filing cabinets, books, etc. People

SNR typically fluctuates ~8-10 dB at static location “Over-Lapping” AP signal can become strongest

Page 19: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Observed Client Effects (fluctuating cell size): Constant jumping between strongest signals

APs web-interface, AirWave software Large drop in “throughput” “Timeouts” (pings, etc.) Dropped connections Re-association Delays:

Delays vary by type of client radio card DU: VPN @ layer 3 (dropping, re-authentication)

Page 20: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Solutions (fluctuating cell size): Client Laptop: install external “directional” antenna Decrease AP transmit power

Not always possible – can introduce other coverage problems

IBM Built-in Laptop Tool: restricts connecting to AP by MAC address

Other tools available: dependent on wireless adapter Need multiple profiles (“roaming” in other locations)

Page 21: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

“b/g” Channel Interference from Rogue APs: Clients in Ad Hoc (IBSS) mode (20-40 mW) Students with personal APs Bleed-Over Signals at perimeter of campus

(nearby homes and businesses) Rogue AP may not be “connected” into wired

campus network port Cannot use tools to identify down to wired port

Page 22: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Solutions (Channel Interference from Rogue APs): Locate rogue equipment (YellowJacket – layer 1) AUP violation if connected to network

Legality of interfering wireless not connected to network? Interference from Homes/Businesses

Negotiate channel / transmit settings Increase transmit power Install directional antennas

Page 23: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Immunity to Interference: High Interference Locations with “b/g” APs:

10-20% Packet Loss “Timeouts” (pings, etc.) Users complain of poor performance

Modulation: 802.11b (QPSK) vs. 802.11g (OFDM) QPSK – less affected by interference than OFDM OFDM-Modulated-Signal (Graph):

Signal fills more of channel than QPSK (more channel over-lap) More evident modulation throughout entire channel than QPSK

Page 24: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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802.11b (QPSK)Channel 5

Page 25: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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802.11g (OFDM)Channel 5

Page 26: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Solution of Last Resort (b/g locations): Set AP to “b” only mode

Mitigates Interference problems No more packet loss Lower data rates, but improved throughput

Page 27: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Device Proliferation in 2.4 GHz ISM Band: 802.11b/g Devices: Laptops, PDAs, Phones,

Video, etc. Bluetooth Devices: Phones, PDAs, handhelds,

audio/visual, mice, headsets, etc. etc.

Page 28: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Interference & Performance ProblemsISM 2.4 GHz Band (Cont.)

Bluetooth Interference: FHSS: 1600 hops/second across entire ISM band Affects all 11 (14) 802.11b/g channels Power levels vary: 1mW, 10mW, 100mW

Received signal of -30 dBm considered “strong” Effects Increase with Power & Proximity to other

wireless devices Distance of Bluetooth device from AP Laptop with Bluetooth-mouse & 802.11b/g wireless radio

Page 29: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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2.4 GHz FHSS Cordless Phone(15 ft. Away)

Ch. 5 (shaded) Phone signal FHSS

> -30dBm

Page 30: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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2.4 GHz Wireless Video Transmitter(15 ft. from AP)

Ch. 6 Both Signals Video (darker) ~Equal!

Page 31: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Bluetooth-Mouse(15 ft. Away)

Ch. 5 FHSS 15 ft. Max. -50 dBm

Page 32: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Bluetooth-Mouse(1 ft. Away)

Ch. 5 FHSS 1 ft. > -30 dBm!!!

Page 33: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Windows XP: Network Adapter Bridging Problem

Computer #1: Running Windows XP; Wired & Wireless adapters

Typically a laptop Ethernet NIC plugged in to “wired network port” “Bridge” created between “wired” & “wireless” adapters

Manually (by user) or Automatically (Win-XP bug, patch available) DHCP: IP addresses offered to both network adapters (normal)

DU: DHCP Server is Cisco Network Registrar (CNR) DU: “Wireless” Adapters get 10.n.n.n address (“non-routable”) Client is using the “wired Ethernet port” and is unaware the

wireless adapter has “associated” with an AP

Page 34: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Windows XP: Network Adapter Bridging Problem

Computer #2: On same wired subnet as computer #1 Also running Windows XP & NIC plugged into “wired port”

Often a desktop computer without a Wireless radio adapter

Computer #2 Issues DHCP request through “wired adapter” DHCP request gets picked up by Computer #1 and “bridged” out its

Wireless Adapter DHCP Servers answers the request “bridged” through Computer #1

and receives an incorrect “wireless address” (10.n.n.n) and cannot connect to network (wired-VLAN, ACL-blocked)

User calls Help Desk to complain about a network problem! Computer #2 sometimes receives the correct address to really

confuse the Help Desk

Page 35: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Windows XP Network Adapter Bridging Problem(Explanation)

“CHADDR” Field in DHCP Requests: CHADDR Field gets populated with the MAC address from

the network adapter of the computer actually issuing the DHCP request (not the computer “bridging the request”)

In a proper DHCP request the CHADDR MAC Address should be the same as the MAC Address of the Ethernet Frame carrying the request

In the problem case, the CHADDR MAC address comes from Computer #2, while the Ethernet Frame carrying the request comes from Computer #1

Page 36: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Windows XP Network Adapter Bridging Problem(Solution?)

Possible Solution: (from Cisco TAC) Create a “Filter Expression” for CNR:

Filter: CHADDR Field MAC address must match MAC address of frame carrying DHCP request payload

DHCP Server (CNR) will Ignore requests not meeting the condition of the filter (but will respond to the correct request from Computer #2 that didn’t get picked up & bridged by Computer #1)

DU testing the solution now . . . Stay tuned!

Page 37: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Software Tools(Bluetooth Analysis)

“BlueWatch” (from AirDefense, cost unknown) OS: Windows & XP Identifies type of interfering device Displays key attributes, services supported, and

with whom it connects

Page 38: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Software Tools(Bluetooth Analysis)

“BlueScanner” (from Network Chemistry, freeware) OS: Windows XP Identifies type of interfering device Displays key attributes, services supported, and

with whom it connects Provides Location information

Page 39: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Software Tools(Bluetooth Analysis)

“BlueSweep” (from AirMagnet, Freeware) OS: Windows XP SP2 Capabilities: ?

Page 40: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Wireless Protocol Analyzers “Sniffer Portable LAN Suite 4.8 SP1”:

(from Network General, ~$4500) SW that runs on a Laptop

“AiroPeek NX 3.0”: (from WildPackets, ~$3000) SW for Laptop

Page 41: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Site Survey Analyzers: “AirMagnet Surveyor Pro 2.6” (Laptop; ~$3200)

“Software Suite - Berkeley Varitronics” “Hive”, “Site Initiator”, “Site Investigator”

~$2500 for 3 software suite YellowJacket hardware is ~$3200 Plots results on AutoCad “floorplan”

Page 42: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Site Survey Analyzers: “Ekahau Site Survey Pro 2.1”: ~$3700 SW runs on laptop Allows predictions of RF coverage

Requires entry of construction data

Page 43: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Wireless Performance & Security Analyzers: “AirMagnet Laptop 6.0” (~$3500):

Runs on Windows laptop Allows connecting to AP as a client Channel Selectable Information:

# of Packets, # APs, power levels, etc. Packet-capture & decoding Rogue AP detection

Page 44: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Wireless Performance & Security Analyzers: “YellowJacket” (from Berk0Var 2.3 ~$3200):

Harware-Analyzer / IPaq tandem (HX2415 or HX4700) Connects to PDA via FlashCard Performs spectrum analysis Cannot connect as “client” (monitor mode only) Layer 1: Rogue AP detection & directional locator Layer 2 “b/g” analysis: (beacons, probes, multi-path, etc.) Channel Selectable Information: how busy, # APs, power

levels, etc.

Page 45: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Wireless Performance & Security Analyzers: “EtherScope Pro Network Assistant 2.0”

(from Fluke Networks, ~$8000) HW device, build on Linux platform Rogue AP detection Channel Selectable Information: how busy, # APs, power

levels, etc. Authentication & Association analysis

Page 46: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Spectrum Analyzers: “Bumblebee” Spectrum Analyzer:

(from Berkeley Varitronics; ~$2500) Advanced handheld spectrum analyzer HW & SW (“Pocket PC”) Connects to PDA via FlashCard

Page 47: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Wi-Fi Power-Output Analyzers: “Caterpillar” (from Berkeley Varitronics ~$750)

Hardware device Detects power output in 2.4 & 5 GHz Connects to “intentional radiator”

Page 48: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Freeware: “NetStumbler” & “MiniStumbler”

Windows & XP: NetStumbler Window Mobile: MiniStumbler Both are Freeware AP detection (SSID, channel, SNR) Infrastructure or Ad Hoc mode information

Page 49: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Freeware: “Kismet”:

OS: Runs on Linux Freeware AP detection (SSID, channel, SNR) Infrastructure or Ad Hoc info Packet decoding (beacons, probes, payloads) Intrusion Detection

Page 50: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Freeware: “Ethereal”:

OS: Runs on Windows & Linux Freeware Decode & Analysis of 802.11 header Chipset must be in monitor/”promiscuous” mode

MS-Windows drivers do not allow monitor/”promiscuous” mode Open Source drivers needed to enable monitor mode

Page 51: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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Network Troubleshooting Tools(for laptops & PDAs)

Freeware: “Auditor Security Collection”

Freeware – Open Source Tools Windows: Run-time version of Linux

Debian Linux environment in RAM-Disk

AP detection (SSID, channel, SNR) Infrastructure or Ad Hoc info Packet decoding (beacons, probes, payloads) Decode & Analysis of 802.11 header

Page 52: 1 Wireless Update Byron Early & Marcelo Lew University Technology Services January 12, 2006 @ Westnet Meeting

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QUESTIONS ????