1 welcome & introductions main screen – accessing & logging in welcome page end user user...

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1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page End User User Self-Service Update Profile Forgot Password Setup/Manage Challenge Questions Q&A NCID Agenda

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Page 1: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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Welcome & Introductions

Main Screen – Accessing & Logging In

Welcome Page End User

User Self-Service Update Profile Forgot Password Setup/Manage Challenge Questions

Q&A

NCID Agenda

Page 2: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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1. Same URL: https://ncid.nc.gov

2. Forgot User ID link 3. Forgot Password

link4. New User

Registration link

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Accessing & Logging In To NCID

Page 3: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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Welcome Page – End User1. Identity Self-

Service tab shows user self-help tools.

2. Update My Account allows user profile edits.

3. Password Sync Status shows success/failure of Password Sync to Model-2 applications.

4. Change Password link

5. Manage Challenge Questions link

6. Logout link

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Page 4: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Update Profile – Part 1

Click Here

1. Click Update My Account.

Page 5: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Update Profile – Part 2

1. Make edits.2. Click Update

Profile to save changes.

Click Here

Page 6: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service - Forgot Password – Part 11. Click Forgot your

Password?

Click Here

Page 7: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Forgot Password – Part 2

1. Confirm your User ID.

2. Click Get Questions.

Page 8: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Forgot Password – Part 31. Answer correctly

the three (3) questions presented.

2. Click Login.

Page 9: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Forgot Password – Part 41. You then reset

your Password.2. Click Change

Password.

Page 10: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Challenge Questions – Part 1

Click Here

1. Click Manage Challenge Questions.

Page 11: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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User Self-Service – Challenge Questions – Part 21. Setup new Challenge

Questions (Managing Challenge Questions requires re-entering total of 5).

2. Provide Responses. Note: responses are *not* case-sensitive.

3. Click Save Responses to finish.

Click Here to Finish

Page 12: 1 Welcome & Introductions Main Screen – Accessing & Logging In Welcome Page  End User User Self-Service  Update Profile  Forgot Password  Setup/Manage

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Questions & Answers

Questions?

NCID Login at: https://ncid.nc.gov