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Using GPI to Improve

Government Performance

Mark Fine, Office of Commonwealth Performance, Accountability and TransparencyCommonwealth of Massachusetts

May 21, 2014

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Performance reporting

8 Secretariat Strategic Plans & Performance

Reports

A first for MA state government

These documents include: 39 strategic goals 108 supporting goals Actions to deliver them 369 outcome measures

Find them at: www.mass.gov/informedma/massresults

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Dashboards

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Budget transparency

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Linking performance to budget

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Performance data in the budget

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GPI as performance outcomes

It is one thing to know how well we are doing and another to determine how well we want to be doing – measurement becomes management

Economic

Environmental

Social

• Costs of underemployment

• Increasing labor force participation from 62% to 65%

• Raising average wages by 0.5% per annum

Indicators Become Outcome-Oriented Goals >>>

• Costs of climate change

• Reducing greenhouse gas emissions by 25% by 2020

• Value of higher education

• Increasing % of Mass. population over 25 with a bachelor’s degree from 38% to 43% by 2020

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GPI cascades through government

Goals

Analysis

Analysis

Analysis

“Actionable Information”

Individual Ed Providers

Goals

Adult Basic Education Analysis

Costs of Underemployment

Increase labor force

participation

Improve standard of adult higher education

% of adults completing basic

ed obtaining employment

Labor and Education Secretariats

Increase number of adult ed. providers meeting

higher standards

Training adult ed providers on new

standards

Roll out new curriculum in

adult education

% of adult ed providers

meeting higher standards

Increase number of adults with IT credentials

Encourage more adult students

into IT programs

Connect to employers with IT

positions to be filled

# of adults in IT programs hired by employers

GPI informs goals and actions down the chain

Indicator Outcome Goal Action Outcome Measure

Sub-Goal Sub-Action

Sub-Goal

Sub-Action Output Measure

Sub-Action Sub-ActionOutput Measure

Outcome Measure

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Accountability for what matters

“Asking government to articulate what success looks like and be accountable for

results, is something that every citizen should expect.”

- Governor Deval Patrick

• GPI (or other well-being indices) can help shape how governments and the people they serve define success

• By influencing what get’s measured, GPI can frame the outcomes governments seek to achieve, thereby shaping strategy and policy throughout the organization

What a government measures (and is held to account for) is the best reflection of its values....

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So how can community activists help?

Based on what has worked in other states – and what we are trying to do in Massachusetts, you could:

• Host a forum on GPI with community organizations , think tanks, academic institutions, anchor institutions (major employers - hospitals)

• Build a coalition of local community organizations with the goal of influencing the way your state and local governments define success – place GPI on that agenda

• Find a legislative champion(s) to promote the issue and file legislation that seeks to embed the GPI as a gauge and tool for state government

• Identify a local institutions (e.g. university) to become a repository for GPI data and analysis – linked into cross-state network