1 the world leader in serving science alex guillen director, global cold chain, fisher clinical...

28
1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷冷 Cold Chain Strategies and Applications for Successful Clinical Research & Development in China

Upload: beverly-weaver

Post on 26-Dec-2015

219 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

1

The world leader in serving science

Alex Guillen

Director, Global Cold Chain, Fisher Clinical Services

Thermo Fisher Scientific

“Leng Lian” 冷鏈Cold Chain Strategies and Applications for Successful Clinical Research & Development in China

Page 2: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

2

Premier Brands

Global Scale

• 50,000 employees in 50 countries

• $17 billion in annual revenues

• Unparalleled commercial reach

• 10,000 employees working with

customers every day

The World Leader in Serving Science

Unmatched Depth

• Innovative technologies

• Applications expertise

• Lab productivity partner

Page 3: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

3

We enable our customers to make the worldhealthier, cleaner and safer

A Mission We’re Proud Of

Page 4: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

4

BioPharma Services Division

Critical Biological Material Management

Clinical Labeling Specialists

Clinical TrialDrug PackagingAnd Distribution

Time SensitiveCold ChainLogistics

Page 5: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

5

Comprehensive Supply Chain Services

ProjectConsultation Phase I Phase II Phase III Commercial

Fisher BioServices

Fisher Clinical Services, Clintrak & Specialty Logistics

• Study Planning & Setup• Regulatory Consultation• End to End Supply Chain

& Inventory Management

• Over-encapsulation• Packaging & Labeling• Comparator Sourcing• Global Biobanking• Laboratory Services

• Global Distribution• Cold Chain Network• Worldwide Customs• Time & Temperature

Sensitive Material

Global Distribution

BioPharma Services Division

Page 6: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Industry Trends - Changes in clinical trial design

Trial complexity, duration and cost is on the rise

• High prevalence of biologics• 1989, only 13 biotechnology products were commercially available.  By 2012, that number had

grown to 210• Today, 6 out of 10 drugs in clinical development are now biologics• Evidence to suggest that a greater number of large molecule drugs reach market than small

molecule drugs

• Increase in the use of comparators • Enrolment periods have doubled.• Targeting patients in multiple countries, emerging regions, often remote locations• Importation/Exportation challenges • Regulatory hurdles, e.g. CTA processes differ from country to country

Source: KMR Group Study

Proprietary and Confidential

Complexity puts at risk Cold Chain Management

Page 7: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Industry Trends - New Drug Delivery Methods

• Inhalers

• Patches

• Syringes

• Others

Proprietary and Confidential

New Delivery methods forces to re-think the way

we secure product integrity

Page 8: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Industry Trends

“Typical international transportation can easily consist of 3 airports, 3 ground handlers, 2 different airlines, 2 truckers, 1 freight forwarder and 1

customs broker with two different country regulations in 3 different climate zones”*

• www.futurepharmaus.comProprietary and Confidential

Page 9: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Order of complexity

• Order of complexityImportant to keep in mind of global relationship and complexity

Page 10: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

China - A Land of Opportunities

Aging Population • Aging population

• Western patterns of illness – infectious diseases & chronic diseases

• A densely populated pool of patients

• Track record of fast patient recruitment & excellent retention

• A talent pool of highly trained healthcare professionals

• Improved infrastructure

• Potential for cost savings

Within Asia, China remains the key emerging market for multinational pharmaceutical companies, and is now the world’s third largest market

Proprietary and Confidential

Page 11: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

China - A land of challenges

• Cultural & language barriers – 292 living languages

• A changing regulatory landscape

• Often protracted timelines for clinical trial approvals

• Ongoing healthcare reforms• Import/export requirements• Cultural differences in

application of GCP and GMP• Several site specific

requirements• Budget control

Proprietary and Confidential

Page 12: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Transportation Challenges - in China

Transportation Challenges in China

China – landscape is vast & diverse

• Worlds’ most populous country; population 1.35b+

• 22 provinces

• The world’s 2nd largest country by land area = 9.6m sq kilometers

• Borders 14 nations

• Extends across much of East Asia

• Longest highway system in the world

• The world’s largest market for automobiles

• Railways are amongst the busiest in the world

• 180+ commercial airports

• 2000+ river & seaportsProprietary and Confidential

Page 13: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

1. Regulatory Requirements

Proprietary and Confidential

• Protracted regulatory approval process in China

• Heightened awareness of FCPS (Foreign Corrupt Practices Act)

• Top Tip: Ensure to meet all information requirements:

• Expiry date for importation• Valuation of the product• Unit value of the drug on the Pro-forma Invoice• Different requirements for different ports of entry • First leg airway bill • Controlled drugs – work with approved brokers• Dangerous goods – understand internal distribution

requirements

Cold Chain Tip:

Domestic shipments subject to extreme

variations

Page 14: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

2. Appreciate Clinical Trial Approval Timelines

• CFDA Agency responsible for the technical review of the application

• CTA approval can take more than 10 months, longer for biologics

• Expect a long planning horizon• Top Tip: Prepare all supplies in advance of

CTA• Free Trade Zone, e.g. FCS: Suzhou • Source comparator in advance• Pack, label and prepare all kits • Plan distribution models to accommodate patient

recruitment predictions• Ensure all supplies are ready for immediate trial

start

Proprietary and Confidential

Cold Chain Tip:

Make sure providers of temporary

solution are duly audited

for compliance.

Page 15: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

3. Ensure smooth importation of supplies

• Choose the right IoR, Inco terms, and cash transfer to avoid delays

• Have “valuation evidence” on hand to defend level for tax/duty payments

• Minimize handoffs• Ensure all parties appreciate the temperature

sensitivity of cold chain supplies• Understand the import process & timelines• Ensure documents are in order before shipping• Schedule shipments for working week, not on

weekends• Have a local presence to help resolve issues - local time, local language, local customs

Proprietary and Confidential

Cold Chain Tip:

Invest time with customs to understand

the consequences of temperature

excursions.

Page 16: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

4. Apply best practice

• Advantages of working in a EU GMP environment

• Partner with organizations that have a track record of working to similar global standards

• Contract approved organizations to monitor & audit all parties to the supply chain

• Ensure anti-corruption policies are upheld

• If risks are identified, enhance due diligence

• Take a “continuous improvement” approach

• Multi-lingual capability imperative

Proprietary and Confidential

Cold Chain Tip:

Demand records of

thermo mapping and traceability of

TOR

Page 17: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Total Control of TOR

FCS Suzhou*

Bulk tablets/capsules

FCS Suzhou FCS Suzhou FCS Suzhou

Distribution in China

Shipped from manufacturing site

Primary Packaging Secondary Packaging

*Facility audited to Global GMP standards

Distribution ex – China

Monitor Controlled shippers

Page 18: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

5. Manage the entire supply chain

• Apply a holistic approach – view the supply chain from end to end

• Use tools & technology to ensure a complete chain of custody

• Data driven courier analysis to define best distribution model

• Establish trusted relationship with customs officials

• Meet requirements to facilitate smooth importation

• Reduce handoffs to mitigate risk

• Plan shipments to meet with site expectations

• Clearly define roles & responsibilities for all parties

• Predict timelines, plan for delays, be flexible

Proprietary and Confidential

Cold Chain Tip:

Choose carefully your couriers and be on top of

GDP and GCP.

Page 19: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

APAC Strategic Facilities

• Infrastructure & Capabilities• Strategic locations to support customers expanding into

APAC: - Beijing, China in 2007. - Suzhou, China Q3 2014: GMP, 50,000 ft2

• Materials and supplies management with high global interoperability to provide seamless environment for customers‘ biobanking projects

• Global Quality • Training and SOPs transferrable to

implement customer/project specific processes locally

• Designed to accelerate and deliver consistent results for globally oriented customer teams or projects

Page 20: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Distribution Readiness – Post Approval

Post Approval. Risk Avoidance in Distribution & Transportation

Courier Selection• Choose a Distribution and Transportation partner that can collect and

analyze data across multiple couriers

• Set acceptable criteria for door to door delivery in elapsed hours

• Analyze data to evaluate On Time performance• Integrators may have better performance in some lanes• Can drill down to broker performance

• Use data to Monitor trends monitored over time and updated quarterly

• Where justified use most effective Premium Courier

Data Driven Decisions

Page 21: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Proprietary and Confidential

Delivering Results Across the Supply Chain

Optimized total transport cost• Achieved by selecting optimal carrier/route for each shipment • Supported with proof points

De-risked supply chain• Extensive global distribution network supports & guarantees shipment to any

location in the world• Real-time supply chain visibility to shipments & in-transit drug

Up-to-date regulatory knowledge & advice shipping IMP internationally• A team of dedicated Project Managers to provide multiple study oversight• Up-to-date regulatory knowledge & advice

Committed to investigator site satisfaction• 24/5 Help Desk• Complimentary investigator training on shipment (temp tales, packaging, labeling,

etc)• Pre-alert to pending shipment arrivals

Page 22: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Proprietary and Confidential

Monitoring and Reporting

• All shipments monitored through the Global Logistics helpdesk irrespective of collection point anywhere on the globe

• Pre-alerts sent to consignee and Project Managers

• Check point data sent to Global Logistics Helpdesk electronically where available, otherwise manual monitoring

• Proactive intervention where required

• Escalation procedures agreed on a client by client basis

• Reporting from Global Logistics Helpdesk of:• Calls received and level of urgency reported• Escalations and results• Failures, reasons and corrective actions• Courier performance across all shipments• Courier performance by client• Courier performance by study

Page 23: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Proprietary and Confidential

At FCS we call it: Total Transportation Management

Total Transportation Management Services include complete oversight of the supply chain processes required to move IMP shipments internationally and within the country of destination, including:

• Courier Selection and management• Customs and regulatory guidance• Storage and distribution facilities• Oversight of third party depot shipments• Global quality assurance support• Proactive track & trace

Page 24: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Distribution Readiness – Post Approval

• Risk avoidance in distribution and transportation

• Data interpretation –why does % matter?

99.8%

On Time in Full

96.0%

On Time in Full

5,000 patients, 7 visit study

Financial impact between

$1,000 per visit $980,000

$10,000 per patient $9,800,000

980 visits impacted

Page 25: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

25Proprietary & Confidential

Case: Biobanking for Centralized Ultra Cold Chain

• Background• One of the largest cardiovascular clinical center

in China

• Partners with world’s leading research institutes, biotech/pharma, and government for clinical trials and public health studies

• Managing critical biological materials such as: heart tissue, stem cells, DNA/RNA, and biologics.

• Challenge• Lack of standardization, structure, size, control

and expertise to manage the rapid growth of projects within China and global partners

• Temperature at all points of process and logistics are critical to sample integrity

• Samples were at high risk, especially for those that were very precious and irreplaceable

• Needed a total ultra cold storage and transport solution to support existing and future projects

Page 26: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

26Proprietary & Confidential

Case: Biobanking for Centralized Ultra Cold Chain

• Solution• Contacted Thermo Fisher Scientific for its biobanking expertise

• Fisher BioServices supported in the design, setup, implementation, qualification/validation, and personnel training of a brand new biobank at the clinical center

• This provided the biobank with state-of-the art biobanking equipment , software, and also a total ultra cold chain infrastructure to manage the critical biological materials from point of collection to receipt through storage and distribution to partners.

• Benefits• Quickly scale up capacity and density: from 840 samples in 2013 to now

at ~4 Million Samples.

• Transported and distributed over 380,000 samples to various sites

• Sample inventory, temperature profile, tracking, and transport chain of custody reporting data available specific to each project through web portal

Page 27: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

In Summary

• China is a land of opportunities

• Challenges are inevitable, but manageable

• Understand regulatory requirements & timelines

• Prepare well, plan in advance, agree on responsibilities

• Establish best practices across the supply chain

• Partner with specialists in-country

• Multi-lingual teams ease communication.

• Select well your couriers as mismanagement can be highly expensive.

Proprietary and Confidential

Page 28: 1 The world leader in serving science Alex Guillen Director, Global Cold Chain, Fisher Clinical Services Thermo Fisher Scientific “Leng Lian” 冷鏈 Cold Chain

Contact Information

Alex Guillen

[email protected]

Proprietary and Confidential

Email: [email protected]

For eBooks, Insights, Whitepapers, Webinars and More – Visit:

Clinical Trial Supply Chain – blog.FisherClinicalServices.com

Ultra Cold Chain/Biobanking/Cell Therapy – blog.FisherBioServices.com

Global Premium Courier Network – www.prioritysolutions.com