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1June 2009

Community Visitor Management

Sim

ple

Seamless

Se

cure

CapSure

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Benefits:

– Improve Security• Produce credentials for visitors• Screen and Validate visitors and contractors• Process vehicles with multiple passengers• Accelerate the speed of processing visitors

– Improve Communications• Pre-Registration of Visitors• Notifications of Arrivals

– Advanced Reporting• Logging and Tracking of all transactions• Quick look up of visitor details

Why Visitor Management?

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Scalable, Flexible Infrastructure

• Web based software allows authorized users to log in from anywhere

• Allows integration to access control such as bar codes, transponders, etc.

• Integrated voice mail authorization for residents to call in visitors

• Provides the ability to scale from 100 residents to 10,000 residents

• Remote hosting and round the clock monitoring

Why Visitor Management?Why Visitor Management?

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– Flexible User Access• WEB Access for all users• Voice Mail Integration

– Easy to Use Officer Interface• Touch Screen Interface• Driver’s License Scanner

– Enhanced Security• Watch List• Pass and/or Badge Printing

– Integrated Access Control (optional)• Single database to manage visitor and authorized user access• Real time activity monitoring

– Real Time Reporting• Administrators• Officers

Visitor Management Features

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Sim

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Seamless

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Security

Overview:Five Ways to Log In & Use the System

• Officer at the Gate

– Visitor Processing

• Officer WEB

– Security Incidents

– Searches & Reports

• Resident

– Pre-Register Visitors

– Update Own Profile

• Administration

– Manage All Aspects of the Program from the Web

• Organization or Vendor

– Manage Clubhouse Employees

– Builders, Contractors

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• Personal Information

• Automobiles– View Only

• Phone numbers

• Family Information

• Pets

• Comments

• Vacation Notices

• Visitor Lists

Enhanced User Access: Resident & Organization Web Access

Residents may manage the following information:

Organizations (clubhouse, etc.) may manage the following information:

• Basic Information

• Automobiles– View Only

• Phone numbers

• Employee Information

• Comments

• Visitor Lists

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Enhanced User Access:Administrators Web Access

Administrators have access to manage all facets of the program, including:

• Adding, removing and modifying users• Customizing dropdown lists• Managing visitor types and permission levels• Enter notes to be printed on visitor passes• Run Reports

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• May be used to provide an overflow for calls during busy periods

• May also be used so that all visitor authorizations go directly to voice mail

• Voice Mail Authorization enables residents and organizations to leave voice mails about upcoming visitor activity

– Reduces problem of busy phones and minimizes officer disruptions

• Users calling from a number identified in the system database only need to enter a PIN. Otherwise they enter their primary # and PIN

• Voice mails messages are stored as digital files and linked to users profile

• Officers can listen to the specific message as the visitor arrives to see a resident or organization, or they can clear the messages in advance if time permits

Enhanced User Access: Voice Mail Authorization

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Security may use a Touch Screen or Keyboard and Mouse

Big Buttons and Letters create a User Friendly Interface

Quick search options such as last name, first name, address, PIN, etc.

Pending Visitor list and expected time of

arrival

Optional Voice Message indicator View visitors arriving

in 2 hrs, 4 hrs, or all future visitors

Easy To Use Officer Interface :Touch Screen

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Phone line plugged into Officer PC allows for rapid dialing

Easy To Use Officer Interface:One Click to Call Residents

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• DL Scanner makes it easy to gather information from visitors and contractors

• Optical Character Recognition captures name, address, DL #, expiration date, and even picture

• Far superior to Mag stripe reading, as OCR reads all 50 states and (optional) passports and other IDs

• Transaction logging stores all of this information for historical needs

Easy To Use Officer Interface:Driver’s License Scanner

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• Specific individuals can be designated as ‘Deny Access’

• Their name will appear in RED on the screen. Selecting their name will explain the circumstances

Jane Doe

Jane Doe

Enhanced Security:Deny Access & Watch List

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• Passes printed on high speed thermal transfer printer

– Will not fade!

• Prints in 4-5 seconds

• Passes Include:

– Directions

– Visitor Name

– Host name

– Expiration date

– Optional bar code for egress tracking

Actual size 4” X 10”

Enhanced Security: High Speed Vehicle Pass Printing

Up to 5 X faster than laser and

inkjet!

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Enhanced Security: High Speed Badge Printing

Up to 5 X faster than laser and

inkjet!

• Passes printed on high speed thermal transfer printer

– Will not fade!

• Prints in 2-3 seconds

• Passes Include:

– Visitor Name

– Host name

– Expiration date

– Optional bar code for egress tracking

Actual size 2” X 4”

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Integrated Access Control: Integration optional, transponders, RFID

• Administrators can:

– Add/Delete/Edit Users and Access Control data

– Manage

• Transponders• Bar Codes• Clickers• Proximity Cards

• One web based point of Entry for all data

– Access Control input is pushed out immediately to the gates and readers

• Reporting

– By User, access dates, times

– Measure volume of traffic

– Errors

RFID, Clickers, etc. Bar Codes

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Integrated Access Control: PassWatch

Pass Watch allows security personnel to view live activity related to access

control as users pass through the entry points. Optionally, security

personnel can disable a pass (clicker, transponder, bar code, etc.) if the

device does not match the user it was assigned to.

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Integrated Access Control:Egress Tracking (optional)

• Many facilities are concerned with tracking the egress of visitors

– Contractors are often required to be out of the facility by a certain time each day

– Most facilities feel it is physically impossible to supervise all entry and egress

• CapSure simplifies this process by generating a PIN/Bar Code that is printed on the visitor’s pass each time they enter

• This same PIN/Bar Code is input in a keypad or scanned by a bar code reader upon exit or the gate will not open

• PINs are valid until the expiration date input by the guard

• At the end of the day, security personnel can run a report to determine which contractors are remaining in the facility

– This same information can be used to block access the next day until a fine has been paid or a warning has been given

• This process causes absolutely NO additional work for security to admit visitor

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• Visitor Transaction Log

– Complete details on each and every visitor

• Gate Statistics Report

– How many visitors passed through each gate during each hour

• Property History Reports

– Move In/Move Out

• Resident Listing Report

– Name, address, phone, number

• Security Incident Reports

– Filter by type, resident, dates

• Officer Login Report

– Accurate reporting on shift changes

• Comprehensive Resident Profile

– Print on demand for complete details on each resident.

Real Time Reporting:Administrator and Officer Reporting

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• Logs each and every transaction related to visitors and/or resident access

• Tracks:

– Who entered visitor for admittance

• Whether by web or voice mail

• Which officer admitted visitor and through which entry point

• Retains scanned driver’s license data

• Search and reporting capability

• Export to Word for further use

Real Time Reporting: Sample Visitor Report

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Export and View Output

Real Time Reporting:Sample Gate Statistics Report