1. rapid response intervention: 2 contact employer within 48 hours of notification schedule an...

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Rapid Response intervention:Rapid Response intervention:

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contact employer within 48 contact employer within 48 hours of notificationhours of notification

schedule an on-site meeting schedule an on-site meeting within 5 working dayswithin 5 working days

Hard to Reach EmployersHard to Reach Employers

Same Day or after Event Same Day or after Event Notice LayoffNotice Layoff

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Stakeholders who should Stakeholders who should attendattend• Company representatives Company representatives • Board RR coordinatorBoard RR coordinator• Appropriate contractor staffAppropriate contractor staff• UI field representativeUI field representative• Labor Union OfficialLabor Union Official

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Be sure to invite labor union Be sure to invite labor union officials to the meetingofficials to the meeting

If union officials are unable to If union officials are unable to attend, schedule a separate attend, schedule a separate meeting to present the same meeting to present the same informationinformation

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PurposePurpose

• Discuss the layoff detailsDiscuss the layoff details

• Describe workshops and Describe workshops and schedule orientation meeting(s)schedule orientation meeting(s)

• Discuss Employee Survey Discuss Employee Survey 6

PurposePurpose

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Out-placement firm to Out-placement firm to provide services? (Rapid provide services? (Rapid Response cannot duplicate)Response cannot duplicate)

Determine if the layoff is Determine if the layoff is Trade relatedTrade related

Discuss Worker Transition Discuss Worker Transition Committee/ Transition Center Committee/ Transition Center for plant closures or layoffs of for plant closures or layoffs of over 200 workersover 200 workers

Discuss Mass UI Claims optionDiscuss Mass UI Claims option

Discuss separate meeting with Discuss separate meeting with union, if applicableunion, if applicable 8

• Job SearchJob Search• Stress/Change Stress/Change

Management Management

• Job FairsJob Fairs

• Financial/Debt Financial/Debt ManagementManagement

• Peer CounselorsPeer Counselors

• Labor Market Labor Market InformationInformation

• Crisis CounselingCrisis Counseling

• Worker Transition Worker Transition Committees*Committees*

• Worker Transition Worker Transition Centers*Centers*

* Usually reserved for plant closures or large layoffs affecting 200 or more workers

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Purpose:Purpose:

UI Field Representatives UI Field Representatives provide an overview of benefitsprovide an overview of benefits

Information on Trade, if Information on Trade, if applicableapplicable

Information on Rapid Response Information on Rapid Response Dislocated Worker ServicesDislocated Worker Services

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Purpose:Purpose:

Information on other one-stop Information on other one-stop center servicescenter services

Rapid Response survey and Rapid Response survey and registration forms completed registration forms completed by workersby workers

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• Job Search• Stress/Change

Management

• Job Fairs

• Financial/Debt Management

• Peer Counselors

• Labor Market Information

• Crisis Counseling• Worker Transition

Committees*

• Worker Transition Centers*

* Usually reserved for plant closures or large layoffs affecting 200 or more workers

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cannocannott

Be prepared for workers Be prepared for workers emotional mindsetsemotional mindsets

Consider Licensed Consider Licensed Counselors at RR Counselors at RR Orientations, as neededOrientations, as needed

Offer training on conflict Offer training on conflict and adverse situationsand adverse situations

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Use of the employee survey Use of the employee survey to determine Rapid to determine Rapid Response service mixResponse service mix

Input from Worker Transition Input from Worker Transition Committee, union, and Committee, union, and employer, if applicableemployer, if applicable

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UI Mass ClaimsUI Mass Claims

Layoff Aversion – Layoff Aversion – Shared WorkShared Work

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Worker Transition CenterWorker Transition Center• On-siteOn-site• Off-siteOff-site

Worker Transition Worker Transition CommitteeCommittee

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Configure and staff as a mini Configure and staff as a mini one-stop career center featuring:one-stop career center featuring:computers / WorkInTexas.comcomputers / WorkInTexas.comcopy and fax machinescopy and fax machinestelephonestelephonesclassrooms for workshopsclassrooms for workshopsother one-stop services, as neededother one-stop services, as needed

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Committee is to help plan and Committee is to help plan and direct service delivery and to direct service delivery and to gauge its effectivenessgauge its effectiveness

It is not a negotiating It is not a negotiating platform for labor disputesplatform for labor disputes

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A successful Worker Transition A successful Worker Transition Committee is:Committee is:composed of representatives from composed of representatives from workers and managementworkers and management

chaired by a “neutral person” selected chaired by a “neutral person” selected from within the impacted communityfrom within the impacted community

Rapid Response can be used to provide Rapid Response can be used to provide training to committee memberstraining to committee members

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(continued)

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Promoting Rapid Response via the Promoting Rapid Response via the Business Service UnitBusiness Service Unit

Relationship between the Rapid Relationship between the Rapid Response Coordinator and the Response Coordinator and the Business Service UnitBusiness Service Unit

WorkInTexas.com modifications for WorkInTexas.com modifications for employersemployers 24

Layoff Notification Form Layoff Notification Form (Section 1)(Section 1)• Board completes the formBoard completes the form• Submits to Layoff Notification Submits to Layoff Notification

CentralCentral• Requests a Rapid Response Requests a Rapid Response

control number for TWIST data control number for TWIST data entryentry

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Layoff Notification Form Layoff Notification Form (Section 1)(Section 1)

• TWC will send an e-mail TWC will send an e-mail verification with control numberverification with control number

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Section 2 and 3 no longer required by TWC

(continued)

Monthly Rapid Response Activity Monthly Rapid Response Activity ReportReport

• Board completes and submits to Board completes and submits to Layoff Notification Central by 20Layoff Notification Central by 20thth day of each monthday of each month• Report details services provided Report details services provided

during the month as requested on during the month as requested on the formthe form

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To document Rapid Response To document Rapid Response services:services:

Open program detail in TWIST Open program detail in TWIST using the Rapid Response tracking using the Rapid Response tracking number provided by the statenumber provided by the state

Maintain accurate case notes on Maintain accurate case notes on services attended by individualsservices attended by individuals

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In 2002, Local Boards In 2002, Local Boards assumed responsibility assumed responsibility for Rapid Response in for Rapid Response in

their areastheir areas

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Funding is available through:Funding is available through:

Rapid Response funds bundled Rapid Response funds bundled into the Board’s annual WIA into the Board’s annual WIA contractcontract

requests for additional funding requests for additional funding that can be tied to contract that can be tied to contract expendituresexpenditures

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Workers who have a distant Workers who have a distant layoff date are eligible for layoff date are eligible for

retraining services six months retraining services six months prior to that layoff dateprior to that layoff date

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Workers’ WIA eligibility begins Workers’ WIA eligibility begins with the Rapid Response eventwith the Rapid Response event

Survey workers to determine Survey workers to determine who may be interested in WIA who may be interested in WIA Dislocated Worker or Adult Dislocated Worker or Adult servicesservices

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Developed byDeveloped by

Texas Workforce CommissionTexas Workforce Commission

Dislocated Worker UnitDislocated Worker Unit

Board Contract Management Board Contract Management DepartmentDepartment

Juan Garcia, DirectorJuan Garcia, Director

Henry CastilloHenry Castillo

Travis WeaverTravis Weaver33

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