1 quality building for consumer confidence session 3/session... · panelists • mr. ali ben...
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Quality Building for Cons
Beirut Energy Beirut Energy September 2
Le Royal Hotel B
umer Confidence Session
Forum 2016 Forum 201623rd 2016, eirut- DBAYEH
Panelists• Mr. Ali Ben Abdellah, Technical Adv
ACTIVATE)/Tunisia
• Dr. Hafez Elsalmawy, Professor of EnManaging Director of the Egyptian E
i l h i• Mr. Rani Al Achcar, Senior ProgrammBoard, Lebanese Center for Energy
• Mr Arnulf Knorr Programme coord• Mr. Arnulf Knorr, Programme coord
• Mr. Ashraf Kraidy, Senior Advisor toof Arab States (Syria/Egypt)of Arab States (Syria/Egypt)
• Sami Marouki , Solar Energy Expert,
visor – GIZ Regional Project (RE‐
nergy Engineering, Former Electricity Regulatory Agency
i / b f hmes Engineer/Member of the Conservation (LCEC)
inator GIZ/ RCREEEinator – GIZ/ RCREEE
o the Energy Department – League
, EcoSer, Tunisia
What is ConsumSustainable EneSustainable Ene
The degree of optimism thatfeel about the overall state of adosustainable energy solutions and personal financial situationpersonal financial situation.
Th "C C fid " t dThe "Consumer Confidence" stud"Spending" and "Saving" intentiocustomer. If the customer has cothe immediate and near future bhis/her personal finance, then hespend morespend more.
er Confidence in ergy Solutions?ergy Solutions?
t consumers opting the their
di thdies the on of onfidence on enefits and e/she will
Key Pillars for Buildi
Best F“Not only
Collaboration / Integration for Win‐Win
Continuous Improvement Values
ConsistencyServices
ing Quality?
Fit Solutions y Best Practices”
Visionary Branding / Association
Inspect, Measure, Certify and Analyze
y in Product/ s Provision
Consumers Perceptio
“ I associate Feed-in-Tariff with ..”
Reference: “5th Consumer Barometer of Renewable Energy Univ
ons!!
versity of St.Gallen, St. Gallen 2015
Consumers Perceptio
Reference: “5th Consumer Barometer of Renewable Energy”, University of St.Gallen, St. G
ons!!
Gallen 2015
Consumers Perceptio
Reference: “5th Consumer Barometer of Renewable Energy”, University of St.Gallen, St. G
ons!!
Gallen 2015
Consumer Confidencce!!
Questions for the Pa
What are the factors tconfidence in RE and Econfidence in RE and E
What are the current challenges towards quconsumer confidence?
anel
that build consumers’ EE sectors?EE sectors?
processes and uality building for ?
Main Questions for t
How certification, internorms are expected tonorms are expected to deployment as well as tconsumer satisfaction?
What are the possible rnational agencies includnational agencies includbuilding consumer conf
the Panel
national standards and help in the RE and EEhelp in the RE and EE the enhancement of
oles/functions of ding regulators inding regulators in fidence for RE/EE?
Questions for the Pa
What are the most importaconsumers’ confidence praconsumers confidence prabe applied in the MENA Re
How can the international organizations collaborate?organizations collaborate?initiative such as Shamci fouseful in giving some insiguseful in giving some insigcoordinated actions?
anel
ant regional and global actices and how they canactices and how they can egion?
and regional Would a regional Would a regional or solar water heaters be hts for future regionallyhts for future regionally
Consumer Confidencce
http://www.greenpatentblog.com/p // g p g /
But not this far
https://www.cartoonstock.com/directory/e/energy_policy.asp
Thanks our Panelists• Mr. Ali Ben Abdellah, Technical Adv
ACTIVATE)/Tunisia
• Dr. Hafez Elsalmawy, Professor of EnManaging Director of the Egyptian E
i l h i• Mr. Rani Al Achcar, Senior ProgrammBoard, Lebanese Center for Energy
• Mr Arnulf Knorr Programme coord• Mr. Arnulf Knorr, Programme coord
• Mr. Ashraf Kraidy, Senior Advisor toof Arab States (Syria/Egypt)of Arab States (Syria/Egypt)
• Sami Marouki , Solar Energy Expert,
svisor – GIZ Regional Project (RE‐
nergy Engineering, Former Electricity Regulatory Agency
i / b f hmes Engineer/Member of the Conservation (LCEC)
inator GIZ/ RCREEEinator – GIZ/ RCREEE
o the Energy Department – League
, EcoSer, Tunisia