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  • 1217 RAINBOW PARKE DRIVE ROUND ROCK TEXAS 78665PHONE (505)402-1218 FAX (512)410-8054 EMAIL Mat_Milleson@hotmail.com

    Over 10 years of in-depth experience in business systems administration & a proven track record for establishing good working relationships with customers & as both a leader & skilled communicator in the management & coaching of teams. A self-motivated innovator with demonstrated ability to prioritize & deliver results under extreme pressure, while remaining flexible & adjusting to ever changing situations. A tested decision maker & superior problem solver coupled with an unparalleled commitment to quality, accuracy, & attention to detail.

    To obtain a challenging position that affords opportunities for career development & advancement within a progressive, team-oriented organization.

    - Founder of Enlightened Literary Society- Vice President of Baylor Ambassadors- Chief Editor of the Libertas Newsletter

    - Justice Baylor University Student Court- Director Young Conservatives of TX- Vice President of Baylor Rotaract

    Extra-Curricular leadership

    - GPA: 3.7 / Psych GPA: 3.8- Deans List & University Featured- Gamma Beta Phi Honor Society

    - Graduate of Interdisciplinary Core- GoldenKey National Honor Society- Psi Chi National Psy Honor Society

    Achievements & Honors

    1997 TO 2001BACHELOR OF ARTS

    BAYLOR UNIVERSITY WACO, TXPSYCHOLOGY

    Roles & Responsibilities

    1997 TO 2001SR RESEARCHER

    BAYLOR UNIVERSITY WACO, TXPSYCHOLOGY

    - Assisted in the development & testing of the General Religiosity Survey

    - Conducted formal examination of correlates to attributional happiness

    Key Projects

    - Managed research team in the development & execution of prospective projects.- Collected source data from participants using interviews, questionnaires, & computer.- Employed technology to statistically analyze source material.

    Roles & Responsibilities

    - Compiled data from archival sources & formulated accessible data tables.- Manipulated source material using advanced database skills extrapolating key financial measures affecting

    current period costs & revenues.- Generated goals within departmental strategy & actively communicated project status & findings.

    - Computation & communication of expense & revenue changes to stakeholders

    - Automation of the databases involved in rebilling & pay-out procedures.

    2004 TO 2005ACCOUNTING INTERN

    BURLINGTON RESOURCES FARMINGTON, NMNATURAL RESOURCES

    Key Projects

    ...Continued

    Roles & Responsibilities

  • Page

    ...Continued

    2005 TO PRESENTANALYST & CONSULTANT

    MBM ENTERPRISESAUSTIN, TX

    Principle Responsibilities & Contributions

    Advise management concerning personnel, managerial, & marketing policies & practices & their potential effects on effectiveness & efficiency.Study organizational effectiveness, productivity, & efficiency, including the nature of workplace supervision & leadership by conducting research studies

    of physical work environments, organizational structures, communication systems, group interactions, morale, & motivation to assess organizational functioning.Observe & interview workers to obtain information about the physical, mental, & educational requirements of jobs as well as information about aspects

    such as job satisfaction, job requirements, & job content to establish criteria for classification, selection, training, & other related personnel functions.Interview personnel & conduct on-site observation to ascertain unit functions, work performed, & methods, equipment, & personnel used while concur-

    rently collecting information on apparent problems or procedures, such as organizational change, communications, information flow, integrated produc-tion methods, inventory control, or cost analysis.Review forms & reports & confer with management & users about format, distribution, & purpose, & to identify problems & improvements culminating

    with the development & implementation of a records management programs for filing, protection, & retrieval of records.Develop & implement employee selection & placement programs participating when needed in mediation & dispute resolution while simultaneously

    identifying training & development needs.Prepare manuals & train workers in use of new forms, reports, procedures or equipment, according to organizational policy.

    Principle Responsibilities & ContributionsDeveloped an orientation/training program to facilitate a seamless integration for new hires which uilized progressive coaching techniques to address

    substandard performance, and then reprimand/ termination when necessary.Developed a friendly relationship with suppliers & vendors and designed an efficient procedure for placing orders, receiving products, & when

    necessary returns for replacement or refund.Designed & Instituted quality of service & performance standards, operating procedures, and house policies (e.g. hours of operation and dress code) &

    ensured the standards and policies were being accurately met and executed.Formalized & oversaw the daily opening, shift-change, & closing procedures of the club cohesively & efficiently meshing the various individualized

    team member efforts to collectively accomplish comprehensive organizational goals while simultaneously producing the necessary financial records & reports, maintaining & balancing the financial reserve, & making all necessary cash deposits.Presided over staff meetings, focus groups, round tables, & workshops functioning as the chairperson & parliamentarian for the dissemination of

    information & facilitator for group participation with such things as the development & scheduling of entertainmentCirculated through the club during operational hours interacting with customers, making a point to actualize the highest sales potential for each guest

    while encouraging long-term loyalty, e.g. welcoming first-time guests, remembering names & drinks of club regulars, & acknowledging guests celebrating special occasions.Created and implemented marketing and advertising strategies for the club that served to not only engage our target market, but also inform and educate

    customers on planned promotions & events.

    2013 TO 2016GENERAL MANAGER

    BT2AUSTIN, TX

    Principle Responsibilities & Contributions

    Collected & evaluated patient information needed to provide care & for utilization review.Coordinated & directed the efforts of 6 pharmacy team members & verified the measurements, preparations, and/or packaging of medications they

    produced.Verified & assisted in the adjudication of billing, and resolved complications with both patients & third-party institutions.Purchased & controlled the inventory of pharmaceuticals, equipment, devices, & supplies involved in daily operations.Received & screened prescriptions / medication orders for completeness & authenticity.Prepared medication for distribution & aided the pharmacist in that distribution at the point of sale.Aided the pharmacist in monitoring medication therapy.Initiated billing for pharmacy services & goods.Identified patients who desired/required counseling to optimize medication therapy and/or the use of equipment & devices

    2007 TO 2013SR CERTIFIED PHARMACY TECHNICIAN

    WALGREENS PHARMACYAUSTIN, TX

  • Boy Scouts of America / Order of the Arrow Adult Scouter / Adviser Eagle Scout Boy Scouts of America Vigil Honor Member / Distinguished Service Award Recipient 1998 National Chief of the Order of the Arrow / Natl. Committee Member 1999-2000

    Youth Advocacy Mentor for At-Risk Youth Court Appointed Special Advocate (CASA) for abused & neglected children

    Page

    ...Continued

    2003 TO 2005FINANCIAL REPRESENTATIVE

    PRIMERICA FINANCIAL SERVICESFARMINGTON, NM

    Created & maintained accounts as a contracted financial analystAid families in identifying & solving financial short-comings in the areas of debt, income protection, & asset management.Recruited & trained subordinates.Acquired Life, Health, & Accident Insurance licensure.Acquired Series 6 & 63 Securities licensure.

    Principle Responsibilities & Contributions

    2002 TO 2003MANAGEMENT ANALYST

    PCMLAGUNA WOODS, CA

    Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.Maintain contact with insurance, fire & police departments, & other agencies to ensure compliance with codes and regulations.

    Principle Responsibilities & Contributions

    Aided the Branch Manager on current daily objectives & projects & functioned in the capacity of Branch Manager in her absence.Meet with applicants to obtain information for loan applications and to answer questions about the process highlighting key information

    pertaining to their specific financial goals.Achieved branch revenue of goals by opening new accounts & servicing existing ones.Negotiate payment arrangements with customers who have delinquent loans.

    Principle Responsibili