1 “let’s get to zero!” reconciliation, un-booked loan, dl tools & gaps

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1 “Let’s Get To Zero!” Reconciliation, Un- booked Loan, DL Tools & GAPS

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2 Isiah Dupree - Direct Loan Operations Allison Richards – School Relations Wendy Jerreld – COD Customer Service

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Page 1: 1 “Let’s Get To Zero!” Reconciliation, Un-booked Loan, DL Tools & GAPS

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“Let’s Get To Zero!”Reconciliation, Un-booked

Loan, DL Tools & GAPS

Page 2: 1 “Let’s Get To Zero!” Reconciliation, Un-booked Loan, DL Tools & GAPS

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Isiah Dupree - Direct Loan Operations

Allison Richards – School Relations

Wendy Jerreld – COD Customer Service

Page 3: 1 “Let’s Get To Zero!” Reconciliation, Un-booked Loan, DL Tools & GAPS

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Program Year Close Out

for2002 / 2003

isJuly 31, 2004

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ManagingCash

Disbursements

and AdjustmentsBo

okin

ga

Loan

Monitoring

YourProcess

Monthly

Reconciliation

PYCO

Page 5: 1 “Let’s Get To Zero!” Reconciliation, Un-booked Loan, DL Tools & GAPS

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PYCO

Managing Cash

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Cash Receipts• Request based on immediate need• Pushed Cash vs. Advanced Funded

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Timely Disbursement of Funds• Disburse within 3 business days or• Refund cash (next slide)

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Refund of Cash• Electronic via GAPS (preferred)• Paper check sent to COD

• Must include the award year and a separate check for each award year

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PYCO

ManagingCash

Disbursements

And Adjustments

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Disbursements and Adjustments• Must be reported within 30 days of date

transaction occurred• May be submitted up to 7 days in advance

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Pushed Cash SchoolsSubmission and acceptance of disbursement recordsIs critical for Pushed Cash Schools becauseNO Accepted Disbursement Records = NO FUNDS!!

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Downward Adjustments to Borrower’s Accounts must be accompanied by:•Returning funds as a refund of cash

•Reusing/Recycling funds for another eligible borrower

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PYCO

ManagingCash

Disbursements

And Adjustments

Book

ing

A Lo

an

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Data Necessary to Book a Loan:•Award•MPN

•Initial Disbursement

Loans must book before liability is transferred to the Department.

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Booked Dates:•The loan booked date is the date all

three pieces of the loan are accepted and the data can be sent to Servicing.

•The initial disbursement will book when the loan books.

•Subsequent disbursements will book when accepted at COD or when the loan books, whichever date is greater.

Page 16: 1 “Let’s Get To Zero!” Reconciliation, Un-booked Loan, DL Tools & GAPS

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PYCO

ManagingCash

Disbursements

and AdjustmentsBo

okin

ga

Loan

Monitoringyour process

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•Map your process and procedures•Monitor your process•Ensure all records have been sent to and

accepted by COD•Consider managing timing issues to finish what

you start within the month

Get Organized – Finish What You Start

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•Verify requested funds have been received•Comply with cash management timelines•Ensure that all funds received are either

disbursed or returned•Verify correct addresses are used when returning

funds•Ensure cash receipts are posted to the correct

year

Monitor Your Cash Flow

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•30 Day Warning Report (COD)•Booked Status Report (EDExpress or custom)•Pendng Disbursement List (EDExpress: List – Edit-Only Disbursement)•Funded Disbursement List (EDExpress: List – Actual Disbursements•Actual Disbursements – Booked and Unbooked Report (DL Tools)•Cash Summary Report (DL Tools – optional)•Ledgers, Bank Statements, Cancelled Checks•Other Internal School Reports

Use Your Reports

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•Compare Business Office/Financial Records to Direct Loan System

• Develop procedures/schedule for internal reconciliation and assign responsibilities

• Compare based on overall cash/disbursement totals and/or student detail

• Troubleshoot discrepancies

Perform Internal Reconciliation

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•COD Customer Service, 1-800-848-0978

•Outreach emails

•Remaining Balance Letters (closeout year only)•Adhoc Reports

Use Additional Tools/Resources

•Funds Substantiation

•Issue identification and resolution

•COD website, https://cod.ed.gov

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PYCO

ManagingCash

Disbursements

and AdjustmentsBo

okin

ga

Loan

Monitoring YourProcess

Monthly

Reconciliation

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Use Your School Account Statement (SAS)

Reconcile School Data to the SAS

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•Identified•Monitored•Resolved

Reconciliation Efforts Must Be Documented

Differences/Discrepancies Must Be:

Reasons for Ending Cash Balance Must be Explained

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•Cash transactions in wrong year or split between years

•Funds sent as refunds of cash that should have been a payment (or the reverse)

•Funds recycled for disbursement in a different award year

Common Discrepancies•Timing Issues•Cash Issues

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•Unsent/unacknowledged disbursement batches

•Rejected disbursements•Disbursements recorded in business

office but not in DL/Financial Aid System•Unbooked Records•School Data Loss

Common Discrepancies•Loan Issues

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•DL System Reports•Cash Summary Report•Cash/Loan Detail Reports•Status Reports;Loan, Promissory Note, Disbursement•Pending and/or Accepted Disbursement Lists•Common record responses/Acknowledgements and Error reports•DL Tools or custom comparison reports

Available Reports and Tools

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•Business Office Records•Bank Statements•Canceled Checks•Ledgers•Cash Detail Reports•Student Accounts or Account Cards•Disbursement/Loan Detail Reports

Available Reports and Tools

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Additional Resources•COD website, https://cod.ed.gov

•“Direct Loan: Balancing the Books for 2002/03 and Beyond” presentation from the 2003 EAC: http://edeworkshop.ncspearson.com/sessionDec.htm#breakout.

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COD

DL Schools

Additional Resources Continued

CODReconciliation Coordinator

COD Customer Service, 1-800-848-0978, or [email protected]

Regional Client Account manager

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Remaining Balance Letters

Zero Balance Confirmation Form

Call Projects

Adhoc Reports

Opening and Tracking System Issues

What assistance is COD Customer Service Providing?

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Number of Direct Loan Schools for PY 2002/03 = 1,212

Number of schools with balances = 695

Number of schools with a zero balance = 517

Number of schools confirmed and closed = 221

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•Adjustments/Disbursements•School adjustments/disbursements•Audits/Program Reviews

•Prior Award Year Checks•Checks sent to COD•Checks sent to Finance Office

Demonstration of the Web Archive Functionin Computer Lab

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