1 -introduction to ob organisational behaviour
TRANSCRIPT
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ORGANIZATIONALBEHAVIOR
WHAT IS ORGANIATIONAL
BEHAVIOR
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After this lecture you should be able to
1. Define organizational behavior (OB).
2. Describe what managers do.
3. Explain the value of the systematic study of OB.
4. List the major challenges and opportunities formanagers to use OB concepts.
5. Identify the contributions made by major behavioral
science disciplines to OB.
6. Describe why managers require a knowledge of OB.
7. Explain the need for a contingency approach to the
study of OB.
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What Managers Do
Managerial Activities
Make decisions
Allocate resources
Direct activities of others
to attain goals
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Whats a Manager Anyway?
Some Alternative Definitions Traditional:Person who plans, directs people
and resources.
New Organization: Person who supports,coaches, coordinates, and leads.
Peter Principle:A person promoted to their
level of incompetence.
Dilberts Principle:The most ineffective
workers are systematically moved where they
can do the least damage: to management.
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Where Managers Work
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Management Functions
Management
Functions
Planning Organizing
LeadingControlling
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Management Functions (contd)
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Management Functions (contd)
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Management Functions (contd)
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Mintzbergs Managerial Roles
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Mintzbergs Managerial Roles(contd)
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Management Skills
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Effective Versus Successful
Managerial Activities (Luthans)
1.Traditional management Decision making, planning, and controlling
2.Communications
Exchanging routine information and processingpaperwork
3.Human resource management
Motivating, disciplining, managing conflict, staffing,& training
4.Networking
Socializing, politicking, and interacting with others
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Allocation of Activities by Time
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Enter Organizational Behavior
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Contributing Disciplines to the OB Field
(contd)
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Contributing Disciplines to the OB Field
(contd)
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Contributing Disciplines to the OB Field
(contd)
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Contributing Disciplines to the OB Field
(contd)
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Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity Responding to the Labor Shortage
Improving Customer Service
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Challenges and Opportunity for OB
(contd)
Improving People Skills
Empowering People
Stimulation Innovation and Change Helping Employees Balance Work/Life
Conflicts
Improving Ethical Behavior
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Basic OB Model, Stage I
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The Dependent Variables (contd)
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The Dependent Variables (contd)
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The Dependent Variables (contd)
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The Independent Variables
IndependentVariables
Individual-Level
Variables
Organization
System-Level
Variables
Group-Level
Variables