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1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Page 1: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Ergonomics for the

"General Practitioner"

Cindy Burt, MS, OTR/L, CPE

Injury Prevention Program Manager

UCLA

Page 2: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Learning Objectives

o Define ergonomics

o Identify high return interventions

o Sell ergonomics

Page 3: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

History of Ergonomicso Industrial Revolution

o Steel industry (shovels)

o Henry Fordo Assembly line design

o Frank and Lillian

Gilbreth o Micro-motion studies (i.e.

today’s surgical techniques)

Page 4: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

History of Ergonomicso World Wars

o Aircraft, weapon design

o Cold Waro Nuclear power

plants

o Todayo Industry, hospitals,

offices, product design

Page 5: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Ergonomics TodayMatching the job, work tools, and workplace

to the worker.

Page 6: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Ergonomics

Employee Concerns– Comfort – Fatigue– Injuries– Job satisfaction

• Decreased boredom• Decreased stress• Reasonable workloads

Employer Concerns– Worker’s comp costs– Productivity – Errors– Products– Profit

Page 7: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Results of Poor Ergonomic Design

o Discomfort and fatigueo Injuries and accidents

Page 8: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Musculoskeletal Disorders

o Neckso Backs o Arm and hando Knee and foot

Page 9: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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What Causes These Injuries?

Force

Personal Environment

Posture

Repetition

Risk Factors

Page 10: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Poor Ergonomics

o Decreased efficiency

o Decreased productivity

o Errors

Page 11: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Poor Ergonomic Design

o Turnover

o Absenteeism

o Job avoidance

Page 12: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

How Do I Get Started?

o Pick your fights

o Sell your service

Page 13: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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What Should I Look For?

Awkward postures

Repetition

Force

Page 14: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Where Should I Look?

Offices and Telecommuters

Page 15: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Where Should I Look?

Laboratories

Page 16: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Where Should I Look?

Hospitals

Page 17: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Where Should I Look?

Facilities

Page 18: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Where Should I Look?

Shops

Page 19: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Where Should I Look?

Grounds

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Where Should I Look? o Housekeeping

o Dining

o Housing

o Student stores

Page 21: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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What Can Ergonomics Do?

• ↓ discomfort

• ↓ accidents and injuries

• ↑ accuracy

• ↑ efficiency

• ↑ satisfaction

• ↑ job retention

Page 22: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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How Do I Start?

Identify problems– Complaints of discomfort– Symptom surveys– Near misses– Accidents– Injuries– Errors– High turnover

Page 23: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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What Tools Can I Use?

• Anthropometry tables

• Body discomfort maps

• Hazard check lists

• NIOSH Lifting Equation

• Washington Ergonomics Lifting Calculator

Page 24: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

What is Anthropometry?Measurement of people

o Match size and strength with work environment and tools

Page 25: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Why Does Match Matter? o Average is not good enough

o Need to consider reaches and clearances

Page 26: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Who Should We Match?o Central 90 percent

o Disregard extreme body sizes

o Try to fit males/females from 20-65 yrs

Page 27: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

What is the Golden Rule?

Design so the small

woman can reach, and

the large man can fit.

S.

Konz

Page 28: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

What Rule Would You Use Here?

Design so the small

woman can reach, and

the large man can fit.

S.

Konz

Page 29: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

What Rule Would You Use Here?

Design so the small woman can reach, and

the large man can fit.

Page 30: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Accommodating Reach • How low can we

place materials these workers have to reach?

• How high can a shelf be placed holding work materials?

Golden Rule: Place objects between knee and shoulder height.

Page 31: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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How Do I Make a Quick Impact?

Computer workstations – On-line training – Ergo evaluators

Page 32: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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How Do I Make a Quick Impact?

Reduce lifting– Lifting equipment – Job redesign

Page 33: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Manual Materials Handling

o Golden rule– Eliminate lifts

o When you can’t– Keep it off the floor– Reduce lifts

• Conveyors, dollies• Adjust work flow

Page 34: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Making a Difference

If they have to lift, teach them how!– High risk groups first– Then campus-wide

Page 35: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

How Should You Lift?

Stoop

SquatSemi-squat

Page 36: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Stoopo Can get close to load

o Less effort and energy than squatting

o Fast

….but it increases strain on low back

Page 37: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Squat

Limits strain on low back

….but it is difficult to keep load close

….requires increased effort and energy

….and it is inefficient

Page 38: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Semi-Squat Lift

o Less work

o Preferred for lifting heavy objects on occasional basis

Page 39: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

Squat and Semi-Squat Liftso More protective of back

o Preferred by injured workers

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There are no “right” or “correct” ways to sit, stand or

lift....

However, there are more and less demanding ways!

Page 41: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Keep It Simple o Staggered stance o Keep it close

Page 42: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Keep It Simple o Build a Bridge o Feet first

Page 43: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Build a Team

o Ergonomisto Safety professionalso Health care team o Risk managemento Rehab counselorso Facilities/Designo Purchasingo Managerso Employees

Page 44: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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It’s all about dollars…o Average cost /CTS

claim = $37,552 or…

o Average cost /back injury = $47,954 or…

WC Research Institute for CA Claims

1,565 pizzas (1 pizza/week for 30 years)

Page 45: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Prove Your Value!

For every direct dollar spent–OSHA estimates

»$3-7 indirect dollars spent

–Liberty Mutual estimates»$2-5 indirect dollars spent

Page 46: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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MSD Costs

Injury Type Direct Costs

Indirect Costs Total Costs

CTS $17,000 $350/lost day $11-112,000

Neck/back strain

$32,000 $350/lost day $38-225,000

UCLA statistics

Page 47: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Cost Justification - Injuries

Page 48: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Cost Justification

Benefits of Ergonomics

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Cost Justification - Regulatory

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It’s the Law!CA Code of Regulations 5110 Repetitive Motion

Injurieso Scope– 2 injuries within 12 months– Identical work activity

o Response– Worksite evaluation– Exposure control and training

o Training requirements– Review ergonomics program– Exposures– Symptoms/injuries and reporting guidelines– Methods used to minimize repetitive motion injuries

Page 51: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Useful References

o Fundamentals of Industrial Hygiene, 3rd Edition. National Safety Council Pgs. 283-334

o Industrial Hygiene Engineering, 2nd Edition. National Institute for Occupational Safety and Health Pgs. 702-765

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Useful Referenceso The Occupational Environmental – Its

Evaluation and Control, 2nd Edition, AIHA, Section 4, The Human Environment at Work.

o Kodak’s Ergonomic Design for People at Work, 2nd Edition, Chengalur, Rodgers and Bernard, 2004.

o Fitting the Task to the Human, 5th Edition, Kroemer & Grandjean, 1997.

Page 53: 1 Ergonomics for the "General Practitioner" Cindy Burt, MS, OTR/L, CPE Injury Prevention Program Manager UCLA

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Useful Internet Sites www.ergonomics.ucla.edu

www.me.berkeley.edu/ergo/

www.uhs.berkeley.edu/facstaff/ergonomics/index.shtml

www.llnl.gov/ergo/welcome.html

www.busserv.ucsb.edu/irp/ergo/tsr.htm

ehs.ucsc.edu/safety/ergonomics.php

blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,4008,00.html

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Useful Internet Sites

http://ergo.human.cornell.edu/

www.3m.com/cws/selfhelp/index.html

www.pc.ibm.com/ww/healthycomputing

www.dir.ca.gov/dosh/REU/REU_WhatsNew.html

www.osha.gov/SLTC/etools/computerworkstations/index.html

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Useful Internet Sites

www.niehs.nih.gov/odhsb/ergoguid/home.htm

www.lni.wa.gov/Safety/Topics/Ergonomics/default.asp

www.ccohs.ca/oshanswers/ergonomics/

www.bcpe.org (Board of Certification in Professional Ergonomics)

www.hfes.org (Human Factors Society)

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Thank you!

Cindy Burt, MS, OTR/L, CPE

UCLA Injury Prevention Program Manager

501 Westwood Plaza 4th Floor

Los Angeles, CA 90095-1605

[email protected]

www.ergonomics.ucla.edu

310-794-5329