EMOTIONAL INTELLIGENCE

AN OVERVIEW

Ashok Karri

•Emotions have the power to move us to commit acts of heroism

•When passions overwhelm reason, consequences can be tragic

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What is Intelligence?

•Typically focused on

–analytic reasoning

–verbal skills

–attention

–memory

–judgment

IQ

–Measure of an individual’s personal information bank

–Memory, vocabulary and visual motor skills

–IQ is set and peaks at age 17

–Remains constant through adulthood

Basic Emotions--presumed to be hard wired and physiologically distinctive

•Joy

•Surprise

•Sadness

•Anger

•Disgust

•Fear

The main purpose of the innermostpart of the brain is survival.

To Get at Emotion,

Go Deep...

Amygdala isdeep within the most elemental partsof the brain.

What is Emotional Intelligence?

Emotional intelligence is a person’s ability to understand their own emotions, the emotions of others, and to act appropriately using these emotions.

Emotional intelligence never stops growing. Because we are always evolving as people, EQ is something that must be nurtured.

The Five Domains of Emotional Intelligence

•Knowing one’s emotions

•Managing emotions

•Motivating oneself

•Recognizing emotions in others

•Handling relationships

Components of Emotional Intelligence

• Self-Management Skills– Self-Awareness

• The ability to recognize & understand your moods, emotions & drives, as well as their effect on others

• Self-Regulation• The ability to control or redirect disruptive impulses or moods

– anger• Do I go to the movie (more enjoyable) or study for my exam that

takes place tomorrow morning?

• Self-motivation• Pursue goals with self-derived energy & persistence

Components of EI (continued)

• Managing relationships with others• Empathy

• The ability to recognize emotions in others• Pay attention to and read peoples reactions

• See and understand the viewpoint of others• Listening • Cross-cultural sensitivity

• Social Skills• Find common ground & build rapport• Persuasive

Managing Your Emotions

�Avoid Distorted Thinking

�Don’t Over generalize

�Stay Away From Destructive Labeling

�Avoid Mind Labeling

�Manage Your Arousal

�Use Relaxation to Decrease Your Arousal

�Use Humor

�Redirect Your Emotional Energy

Increasing Your Emotional Intelligence

•Developing High Self-Awareness

�Use I-Think Statements

�Reflect on Encounters When You Are Calm

�Tune in to Your Senses

�Tune in to Your Feelings

�Pay Attention to Your Actions

EQ Value

Creativity

Stress Management

Decision Making

Relationship Building

Life can be enhanced

CONCLUSION - EI Model

IntrapersonalKnowing and

managing yourself

InterpersonalPeople skills – the

ability to interact and get along with others

Stress ManagementAbility to tolerate stress and control

impulses

AdaptabilityAbility to be flexible

and realistic, to solve a range of problems

as they arise

Aristotle’s Challenge

Anyone can become angry--that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way…That is not easy”

THANK YOU