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CON8438: Oracle Fusion Applications: End-to-End Management with Oracle Enterprise ManagerEnterprise Manager
Kenneth Baxter, Oracle
The following is intended to outline our general product direction. It is intended
for information purposes only, and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or functionality, and should
not be relied upon in making purchasing decisions. The development, release,
and timing of any features or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.3
Program Agenda
� Management Challenges with Fusion Applications
� Oracle’s Application Management Strategy with Enterprise Manager
� Solution Overview: Application Management Suite for Fusion Apps
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.4
� Business Value and Key Differentiators
Management Challenges for Fusion Applications
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Challenges
You
How do I manage
all of these
Targets
centrally?How do I automate
monitoring setup?
How do I identify
and resolve
performance
problems?
FIN Product Family
IDM Domain
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6
You problems?
How do I ensure
Targets comply with
IT standards?
I wish there were a
set of Best
Practices
CRM Product Family
HCM Product Family
BI Domain
Fusion Apps Management Challenges
• Highly distributed multi-target environment
• No centralized repository or
Consequences
High High IT IT complexity complexity
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7
• No centralized repository or management point
• No historical data
• No Application performance data (i.e., actual or synthetic)
High High IT IT complexity complexity ----
High IT costHigh IT cost----
Oracle’s Application Management Strategy with Enterprise Manager
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Enterprise Manager
� Business Service
Alignment
Oracle Enterprise Manager 12cThe Complete Management Solution
Integrated Cloud
Complete Cloud Lifecycle Management
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� Maximum Visibility
� Complete Governance
� Flexible Automation
Business-Driven Application Management
Integrated Cloud Stack Management
� Advanced Fusion Apps Management
� Downward integration with Middleware,
End to End Management for Fusion Applications
Application Management Suite for Fusion Apps
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� Downward integration with Middleware,
Database, and infrastructure management
tools
Fusion Apps
Enterprise Manager
Unmatched
Application
Application Management StrategyEnterprise Manager Framework and Fusion Apps Content
�FA Metrics
� Instance/Product
Family/Product Target
Organization
�FA Service Tests
�Agents
�Systems and
Services
�End-User
Monitoring
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11
Apps Content
Manager Framework
Application
Management�FA Service Tests
�FA Compliance Rules
and Standards
�FA configuration and
topology
�FA Patch inventory
�Cand more
Monitoring
�Alerts
�Notifications
� Incident Manager
�Dashboards
�SLM
Management
�BI Reports
�Cand more
Application Management StrategyConvergence and Coexistence
Fusion
AppsEBS
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.12
Other
Oracle
Applications
Fusion
Middleware
Application Management StrategySolution Portfolio for Oracle Applications
� Fusion Applications
� Siebel
� E-Business Suite
� PeopleSoft
App
Mgmnt
Suite
Cloud
Assemblies
Enterprise
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13
� JD Edwards
� Other Oracle Applications
App Testing
Suite
App
Replay
Data
Masking
Data
Subset-ing
Enterprise Manager
Built-in integrations
Solution Overview: Application Management Suite for Fusion Apps
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14
Suite for Fusion Apps
Application Management SuiteSolution Overview
Lifecycle Management
Discovery / System
Management
Application Performance
Application Management
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Management Performance Management
(APM)
Configuration and Compliance
Application Management
Suite
Application Management SuiteDiscovery / System Management
Discovery / System
Management
Target
� Target recognition & organization
� Centralization and consolidation
� Unify Apps and Tech Stack
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Lifecycle Mgmnt.
APM
Configuration and
Compliance
Target Discovery
� Unify Apps and Tech Stack
� Multi-instance/domain visibility
� Ad-hoc & historical reporting
� Best Practices Guidance
� Upstream/downstream integration
Discovery and System ManagementUniting Applications with Underlying Tech Stack
� Enforce Fusion Apps Hierarchy
� Instance
�Product Family
�Product
�Cluster (Servers)
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�Cluster (Servers)
�J2EE Apps
� Associate with related tech targets
� Top-down/bottom up target
relationships
� Cross-domain and cross-instance
visibility and access
Discovery and System ManagementUniting Applications with Underlying Tech Stack
Product Homepage: At-a-glance picture of Product status, availability, and
performance
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Access additional functionality from the
drop-down menu
Discovery and System ManagementApplication and Tech Stack Metric Correlation
Choose both Application and Tech
Stack Metrics
Pre-set and user-defined time periods
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Stack Metrics
Ability to compare against
benchmark or prior time periods
com
Discovery and System ManagementOperational and Analytical Benefits of Topology
� Topology auto-generated by
Configuration Framework
� Root Cause (Top Down) analysis
� Impact (Bottom Up) analysis
� Understand routing details (e.g.
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� Understand routing details (e.g.
OHS to WLS to Database)
� Overlay performance data
� Context sensitive menus via
right-mouse click on nodes
Discovery and System ManagementLeverage Groups from Cross-Domain/Product Management
� Enable admins to organize non-related targets, for example
from different Product Families or Domains.
� Dashboarding, Incident Manager, Status History, and more
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21
CRM and HCM J2EE
Apps
Discovery and System ManagementIncident Visibility through Support Workbench
• Automatic Incident and problem
creation for Fusion Application,
FMW and Database
• Console to manage incidents,
problem and IPS packages
• Add additional Diagnostic Dumps
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• Add additional Diagnostic Dumps
– Supports auto as well as
manual trigger
• Integration with Selective tracing
• Assemble and upload packages
to MOS
Application Management SuiteApplication Performance Management (APM)
Discovery / System
Management
Session
� End-user monitoring, featuring
RUEI
� End-to-transaction visibility and
traceability, with Execution Context
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23
Lifecycle Mgmnt.
APM
Configuration and
Compliance
Session Capture
traceability, with Execution Context
ID (ECID)
� Objective end-user performance
metrics
� Fusion Apps aware
� WLS and SOA Plug-ins included
Application Performance ManagementEnabling End-to-End Management with ECID
Middleware Management
End-User Management
• Real end-user experience
• Monitor and filter by business KPI’s
• Link user actions to ECID
• Trace transactions across JVMs / tiers with ECID
• Monitor and filter transactions with business KPI’s
• Zero-overhead, production monitoring of JVM
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Middleware Management
Database Management
ECID • Zero-overhead, production monitoring of JVM
thread activity
• Bi-directional integration with Database
• Capture DB activity via Diag & Tuning
• Link activity to ECID
• Tuning recommendations based on AWR
repository
Application Performance ManagementComplete End User Management using RUEI
� Correlate actual FA
app performance with
benchmark
� OOTB recognition of
FA Taxonomy
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FA Taxonomy
� Establish / report on
KPIs
� Capture location,
browser type, etc.
� Zero performance
overhead
Application Performance ManagementJVM Diagnostics: Zero Overhead Production Diagnostics
� Oracle-owned technology stack enables
superlative diagnostics
� ECID is the lynchpin between end-user,
middleware, and database activity
� Filter by JVM activity by Method, Thread
State, Request Name, SQL, & ECID
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State, Request Name, SQL, & ECID
� Direct contextual navigation between JVM
Diagnostics feature and database diagnostics
features
– Allows DBAs and Developers to communicate
more efficiently. Expedites and facilitates the
troubleshooting process
1. Helpdesk receives a call from a user,
complaining of an Application issue
(e.g. performance, error, etc)
Use RUEI isolate user sessions.
Application Performance Management
Use case: Troubleshooting
User Performance Problems
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2. Use RUEI isolate user sessions.
Capture ECID
3. Analyze WLS activity with JVMD (using
ECID).
4. Analyze DB activity with ASH Analytics
(using ECID)
Application Performance ManagementRUEI Homepage
Multiple Dashboards for different business
purposes
Fusion Apps-specific content
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content
Seeded and Custom regions
Application Performance ManagementIsolate a Specific User Session
Multiple Dashboards for different business
purposes
Fusion Application
Aggregated Fusion App violations, by Fusion
Product
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Fusion Application activity by User id
Fusion Application violations by User id
Application Performance ManagementIsolate a Specific User Session
Isolate a specific user session with Filters
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Choose different “Dimensions” to analyze resulting
session
• Fusion Apps-specific
• Technology-specific
Application Performance ManagementSession Diagnostics: Locate and Troubleshoot Actual Sessions
Isolate actual user sessions with Filters
Performance data for each step, color-coded by satisfaction levels
Complete record of all steps in the session in Fusion Apps Lexicon
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Access ECID details for end-to-End visibility
and tracing
Application Performance ManagementAdvanced Drill Down with ECID: Connecting RUEI, JVMD, and DB
Mid-Tier (JVMD)
Database (ASH Analytics)
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Application Performance ManagementBusiness Applications: Consolidated Information
Traditional Enterprise Manager data
Business Transaction Management (BTM)
data New!
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Traditional RUEI data
Application Management SuiteConfiguration and Compliance
Discovery / System
Management
Config
� Enforce Fusion Apps “Best
Implementation Practices” with
Compliance Rules and Standards
� Cornerstone for Topology, Scale-
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.34
Lifecycle Mgmnt.
APM
Configuration and
Compliance
Config Capture
� Cornerstone for Topology, Scale-
out, Patch Analysis, Drift Analysis,
and Health Checks
� Compare configurations between
instances or over time
� Detect unauthorized changes
Configuration and ComplianceCornerstone of Target Discovery, Relationships, and Management
Quick, easy access to comprehensive configuration &
compliance data
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Filter on Fusion Application model
hierarchy
Search, Comparison, Versioning, Historical
capabilities
Configuration and ComplianceEnabling Compliance and Comparisons with Named Value Pairs
Complex analytical capabilities made
possible by name-value pairs
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Forms the basis for Compliance Scores and comparison reporting
Drill down on individual
components
Configuration and ComplianceSeparating Signal from Noise with Comparison Templates
� Comparison Templates
Control How and What is
Compared
Ability to Ignore Certain
Differences
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Oracle Pre-Configured
Templates
Customize Templates to
Match Needs
� Ad-hoc as Well as Scheduled Comparisons
� Automatic Notification on Drift Detection
1. Proper setup of HTTP server is critical for
Fusion Applications.
2. The internal environment is highly dynamic,
with multiple personnel having a hand in
Configuration and Compliance
Use Case for Compliance
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.38
with multiple personnel having a hand in
provisioning.
3. Admins want to quickly and easily verify that
HTTP servers are correctly configured, as per
Oracle’s Best Practices.
4. In the future, admins want to be alerted
proactively if any “configuration drift” occurs.
Configuration and ComplianceEnforcing Best Practices with Compliance Rules
� Out-of-the-box Rules and Standards for Fusion Apps
� Validate parameters in name-value pairs in managed files
� Seeded and custom rules, using guided creation and modeling
Does the HTTP Server
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Does the HTTP Server threads per Child equal 50?
Compliant Violation
Yes No
Guided modeling to create the
Compliance Rule
Configuration and ComplianceOrganizing Rules with Standards and Frameworks
Rule are individual validations against a specific Target type
Standards are groups of related Rules (e.g., Database,
Host, Fusion Apps
Standards are groups of rules, by a
particular Target typeStandards are applied to
Targets manually, or automatically via Admin
Groups
Frameworks consist of multiple Standards
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.40
Configuration and ComplianceManage Compliance Scores Efficiently with Dashboards
Dashboards for measuring the
compliance of a Standard
Quickly view which Rules, within the
Standard, are
Access more detailed information on specific violation
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Standard, are compliant
on specific violation
Address and/or resolve the violation
Configuration and ComplianceLeveraging Incident Rule Sets to Manage Compliance
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� Incident Rules automate the detection of an system event, as
well as the associated response
� Incident Rules can be grouped together in Incident Rule Sets
Configuration and ComplianceLeveraging Incident Rule Sets to Manage Compliance
Add a new Rule to the Set. The
One Rule in this Rule Set
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.43
Add a new Rule to the Set. The triggering event will be a decline in
the Compliance score. Specify actions to take:
• Generate Alert Email
• Create Incident
• Update Incident
Application Management Suite Lifecycle Management
Discovery / System
Management� Mid-Tier Scale-Out
� Fusion Apps Patching
� Back Up and Restore
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Lifecycle Mgmnt.
APM
Configuration and
Compliance
Manage Change
� Back Up and Restore
� Test-to-Production
Lifecycle ManagementMid-Tier Scale-Out
� Supported Use Cases
– Add additional processing
capability
� One click scale out
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.45
� One click scale out
automation
Lifecycle ManageBackup/Restore
• Out of the box Fusion
Applications backup
template which includes
FA configuration files
and Apps Database
Schema
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.46
Schema
• FA template
customization support
• Restore Fusion
Application from backup
Lifecycle Management Test-to-Production
� Cloning Fusion
Apps instances
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Business Value and Key Differentiators
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Business Value and Key DifferentiatorsBusiness Value
� Establish consistency and uniformity
– Replaces proprietary/manual tools and procedures
– Standardized environment for enduring custom scripts
� Centralize on a common toolset, repository, and console
� Objective FA Application performance data from RUEI
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.49
� Objective FA Application performance data from RUEI
� Out-of-the-Box Service Level Management infrastructure for FA (Actual and
Synthetic
� Enable proactive management via Alerts, Notifications, and Automated
Corrective Actions
� Better visibility and efficiency across all individual, yet related, components
� Dashboards – out-of-the-box and custom / ad-hoc and historical (BI Publisher)
Category Suite Native FA
End User Management ����
Cross-Domain monitoring and manageability ����
Preservation of Historical Data ����
Business Value and Key DifferentiatorsKey Differentiators: Compared to Native Fusion Apps Tools
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.50
Middleware Management Tools (JVMD/MDA) ����
Operational & Executive Reporting/Dashboards ����
Mass Target Management (Templates, Groups, etc) ����
Configuration Compliance Enforcement ����
Impact/Root Cause Analysis with Topology ����
Category Suite Native FA
Proactive Management Tools (Alerts/Thresholds/Notifications) ����
MOS Integration (Health Checks, Patches) ����
Business Transaction Management ����
Business Value and Key DifferentiatorsKey Differentiators: Compared to Native Fusion Apps Tools
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.51
Business Transaction Management ����
Questions?Join the Enterprise Manager Community
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Oracle Enterprise Manager Sessions - Monday
Session Session Title Day Time Location
CON3267
Managing Oracle WebLogic Server and Oracle Coherence with Oracle
Enterprise Manager 12c Monday 10:45 AM Moscone North - 130
CON6287
Managing the Manager: Tips and Tricks for Maintaining Oracle Enterprise
Manager 12c Monday 10:45 AM Moscone South - 102
CON9572
Make the Most of Your Oracle Exalytics and BI Investments with Oracle
Enterprise Manager 12c Monday 10:45 AM Moscone North - 131
CON9576 Six Essential Features for Effective Cloud-Based Testing Monday 10:45 AM Moscone South - 103
CON2131 DBA Best Practices for Performance Tuning in a Pluggable World Monday 12:15 PM Moscone South - 308
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CON9582 Oracle Exadata Management Deep Dive with Oracle Enterprise Manager 12c Monday 12:15 PM
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Metropolitan I
CON9573
Managing the Oracle Identity Management Platform with Oracle Enterprise
Manager Monday 1:45 PM Moscone North - 130
CON9590 Oracle Enterprise Manager 12c: Architecture, Concepts, and Best Practices Monday 1:45 PM Moscone South - 104
CON9578
Automatic Workload Repository Soup to Nuts: Fundamentals of Database
Performance Analysis Monday 3:15 PM Moscone South - 104
CON9591 Oracle Enterprise Manager 12c Deployment and Tuning Best Practices Monday 4:45 PM Moscone South - 308
Oracle Enterprise Manager Sessions - Tuesday
Session Session Title Day Time Location
CON8788 Maximizing Database Performance with Database Replay Tuesday 10:30 AM Moscone South - 308
CON9585 Zero to Cloud: Real Customers, Real-World Success Stories Tuesday 10:30 AM Moscone South - 305
GEN9592
General Session: Oracle Enterprise Manager 12c—Product Update and
Customer Perspectives Tuesday 12:00 PM Moscone South - 103
CON9564
Optimize Oracle WebLogic Performance/Manageability: Oracle Enterprise
Manager Cloud Control 12c Tuesday 3:45 PM Moscone North - 130
CON9580 Best Practices for Maximizing Oracle Enterprise Manager 12c Availability Tuesday 3:45 PM Moscone South - 308
Harness the Power of Oracle Database 12c with Oracle Enterprise Manager
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CON9583
Harness the Power of Oracle Database 12c with Oracle Enterprise Manager
Database as a Service Tuesday 3:45 PM Moscone South - 305
CON3991
Deploying Oracle Enterprise Manager 12c in a Complex Network Without
Compromising Security Tuesday 5:00 PM Moscone South - 300
CON9586 DBA’s New Favorite: Lifecycle Management with Oracle Enterprise Manager 12c Tuesday 5:00 PM Moscone South - 306
CON9574
Proactively Monitor Oracle WebLogic User Activity and Solve Issues Before End
Users Complain Tuesday 5:15 PM Moscone North - 130
Oracle Enterprise Manager Sessions - WednesdaySession Session Title Day Time Location
CON11255 Real-World Operating Excellence with Oracle Enterprise Manager 12c Wednesday 10:15 AM
Westin San Francisco -
Metropolitan I
CON9480 Simplify and Enhance Siebel Management Technologies with Oracle Enterprise Manager Wednesday 10:15 AM Moscone West - 3001
CON9566
Get Up and Running with Oracle Enterprise Manager for SOA and Oracle Fusion
Middleware Wednesday 10:15 AM Moscone North - 130
CON9584 Deploying Applications in a Private Cloud with Oracle Enterprise Manager Wednesday 10:15 AM Moscone South - 308
GEN8792
General Session: Database Management Innovations—Oracle Database 12c
Manageability Highlights Wednesday 10:15 AM Moscone South - 103
CON4101
Take Your Oracle WebLogic Applications to the Next Level with Oracle Enterprise
Manager 12c Wednesday 11:45 AM Moscone North - 130
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CON9581 Optimize Oracle Enterprise Manager Monitoring for Your Global Data Center Wednesday 11:45 AM Moscone South - 308
CON9579 Step-by-Step Cookbook for Identifying and Tuning SQL Problems Wednesday 1:15 PM Moscone South - 103
CON9589 Building a SPARC Cloud with Oracle Enterprise Manager Ops Center 12c Wednesday 1:15 PM
Westin San Francisco -
Metropolitan I
CON4666
Oracle Enterprise Manager 12c Database Lifecycle Management Automatic Provisioning
and Patching Wednesday 3:30 PM Moscone North - 131
CON8768 DBA Best Practices for Protecting Data Privacy with Oracle’s Data Masking Wednesday 3:30 PM Moscone West - 2024
CON9577 Active Session History Deep Dive: Advanced Performance Analysis Tips Wednesday 3:30 PM Moscone South - 104
CON3255 Being Sure: Confident Consolidations with Oracle Real Application Testing 12c Wednesday 5:00 PM Moscone South - 306
CON6217
Using Oracle Enterprise Manager 12c to Manage Engineered Systems and Oracle
Fusion Middleware Wednesday 5:00 PM Moscone North - 130
CON9588 Get Proactive: Best Practices for Upgrading to Oracle Enterprise Manager 12c Wednesday 5:00 PM Moscone South - 308
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CON9605
Databases “On the Fly”: Unravel the Cloud Potential in Oracle Enterprise
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CON3103 Real Oracle Real Application Testing: What to Expect and Prepare For Thursday 12:30 PM Moscone South - 104
CON6129
Migrating Oracle Enterprise Manager to a New Data Center with Near-Zero
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CON9575
Keyword-Driven Testing with Oracle Application Testing Suite: Application
Testing Reinvented Thursday 12:30 PM Moscone West - 3018
Bank of America and Oracle Enterprise Manager 12c: Delivering Productivity
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CON5677 and Efficiency Thursday 2:00 PM Moscone South - 308
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CON9587
Manage Beyond Limits: Oracle Enterprise Manager CLI and Other Extensibility
Features Thursday 3:30 PM Moscone South - 308
Oracle Enterprise Manager DEMOgroundsSession Title Location
Application and Infrastructure Testing Moscone West - W-098
Automatic Application and SQL Tuning Moscone South, Left - SL-001
Automatic Fault Diagnostics Moscone South, Left - SL-005
Automatic Performance Diagnostics Moscone South, Left - SL-006
Complete Data Center Monitoring Moscone South, Left - SL-018
Complete Database Lifecycle Management Moscone South, Left - SL-014
Data Masking and Data Subsetting Moscone South, Left - SL-015
Delivering and Managing Database as a Service Moscone South, Left - SL-017
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End-User Diagnostics Moscone South, Right - SR-222
End-to-End Management of Oracle E-Business Suite Moscone West - W-014
Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - SR-250
Infrastructure as a Service Moscone South, Center - SC-175
Oracle Applications Management Moscone West - W-062
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HOL
SessionHands-on Lab Title Day Time
HOL10158 Database as a Service with Oracle Enterprise Manager and Oracle Database 12c Monday 10:45 AM
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HOL10160 Maximizing Oracle Database 12c Performance with Oracle Enterprise Manager Monday 01:45 PM
HOL10202
Oracle WebLogic and Oracle Fusion Middleware Diagnostics with Oracle Enterprise Manager
12c Monday 03:15 PM
HOL10303 Middleware as a Service with Oracle Enterprise Manager 12c Monday 04:45 PM
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HOL10303 Middleware as a Service with Oracle Enterprise Manager 12c Monday 04:45 PM
HOL11733
Oracle WebLogic Plus Oracle Fusion Middleware Diagnostics with Oracle Enterprise Manager
12c Tuesday 03:45 PM
HOL11305 Oracle Database 12c Lifecycle Management with Oracle Enterprise Manager Wednesday 10:15 AM
HOL11304 Maximizing Oracle Database 12c Performance with Oracle Enterprise Manager Wednesday 11:45 AM
HOL11284 Database as a Service with Oracle Enterprise Manager and Oracle Database 12c Wednesday 01:15 PM
HOL11734 Middleware as a Service using Oracle Enterprise Manager 12c Wednesday 03:30 PM
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