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1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Citizen Experience and Internet of Things: Big Data bridging the gap between Humans and Machines ORACLE and Hitachi Consulting OOW 2014 James Zahoudanis, ISG Industry Director, NA ORACLE and Hitachi Consulting are committed to using Internet of Things technology, citizen experience, big data, and advanced application capabilities to innovate society, promote diversity, enrich citizens’ quality of life, and protect the environment within cities that want to be smart. The combining human networks and machine sensors in a big-data-driven citizen experience, the cities can achieve their sustainability goals, Oracle Confidential – Internal/Restricted/Highly Restricted

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Page 1: 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All

1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Citizen Experience and Internet of Things:Big Data bridging the gap between Humans and Machines

ORACLE and Hitachi Consulting

OOW 2014James Zahoudanis, ISG Industry Director, NA

ORACLE and Hitachi Consulting are committed to using Internet of Things technology, citizen experience, big data, and advanced application capabilities to innovate society, promote diversity, enrich citizens’ quality of life, and protect the environment within cities that want to be smart. The combining human networks and machine sensors in a big-data-driven citizen experience, the cities can achieve their sustainability goals,

Oracle Confidential – Internal/Restricted/Highly Restricted

Page 2: 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All

2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal

ORACLE’s Smart Cities - City PlatformCity

Service

City Operation

City Infrastructure

Citizen Empowerment

BusinessProductivity

SustainableCity

Collaboration

Harmonization

Modernization

Social Media

Entrepreneurs

Sensors

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3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal

Smart Cities: City Platform addressing Key City Concerns

Collaboration

Harmonization

Modernization

Social Media

Entrepreneurs

Sensors

Budget Constraints

Nobody left behind

Sustainability

Transparency & Accountability

Revenue Generation

Quality of Service

Fighting Poverty

Public Health

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4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal

Smart Cities: City Platform spanning multiple Domains

Collaboration

Harmonization

Modernization

Social Media

Entrepreneurs

Sensors

Public Safety

Social Welfare

Education

Green CityMobility

Healthcare

Tax & Revenue

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5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal

City Platform Connects Citizens, Businesses, Networks

City Service

City Operation

City Infrastructure

Citizen Empowerment

BusinessProductivity

SustainableCity

City to Citizen

City ToBusiness

City to Network

•Multi Channel Interaction between Citizen and City•High Quality Resolution of Requests•Provides means for Citizen Self Control

•Smooth, Harmonized Back Office Processes •Higher Productivity of City Constituents •Intelligence to Better Plan, Budget and Procure

•Reliable Infrastructure to operate the City•Internet of Things ( IoT ) •Real-time Data Management, Analytics and Control

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6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal

Smart Cities Solutions: Smart City Use Cases

Big Data - Management and Advanced Analytics

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7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Confidential – Oracle Internal

Rob FarrisVice President, Smart City Solutions

David ParsonsVice President, , Internet of Things

Page 8: 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All

Hitachi ConsultingSeptember, 2014

David Parsons

Rob Farris

Citizen Experience and Internet of Things. Big Data Bridging the Humans/Machines Gap

Page 9: 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All

| © Copyright 2013 Hitachi Consulting9

Citizen Experience and Internet of Things

Introduction

Hitachi and Oracle Smart City Vision

Enterprise of Things in Cities

Customer Examples

Next steps

Topics of Discussion

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Insert section image here >

Hitachi Consulting Introduction

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| © Copyright 2013 Hitachi Consulting11

Hitachi, Ltd. - a global industry leader.Hitachi, Ltd. ranks 78th on the 2014 FORTUNE Global 500®.

$93.4 BillionFY13 Revenue

100 Years of product & service innovation, engineering, & quality

947 Companies

320,000+ Employees

Focus on

Social Innovation answering society’s challenges

Invested

$3.4 Billion in R&D (2013)

Society Changes, Hitachi Transforms It.

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| © Copyright 2013 Hitachi Consulting12

Hitachi Consulting.Hitachi’s Global Management Consulting & IT Services Business.

$675 MillionFY13 Revenue

25 Years of consulting experience

5,000 experienced & dedicatedprofessionals

Collaborative, Committed & Results Oriented

We speak 25 languages. We work in over 50 countries

Better Approach. Better Results. Better Experience.

Delivered over

$10 Billionin overall Business Improvements

Focused

Commit to deliverables & certainty of measurable results

Clear Bold

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Hitachi SmartCity Vision

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| © Copyright 2013 Hitachi Consulting14

Hitachi Social Innovation VisionResolve Social Issues and Realize Sustainable Society with ...

SOCIAL INNOVATION - IT'S OUR FUTURE

"IT" x "Social Infrastructure"

Energy Cities Transportation Healthcare

Resources(e.g. ,water)

Logistics FinanceBig Data (IT)

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| © Copyright 2013 Hitachi Consulting15

SmartCity InfrastructureCity Infrastructure supported by Information Systems for Control and Monitoring

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Internet of Things

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| © Copyright 2013 Hitachi Consulting17

Products– Expansive Product Portfolio

– Unified Social Innovation Strategy

Solutions– Value Oriented Use Cases

– Integrated E2E Solutions

Expertise– Strategy to Implementation

– Deep Product Integration

Hitachi Consulting Internet of Things – Enables Smart CitiesEnabling value creation through innovative, integrated solutions

Smart Grids / Power Systems

Mobility / Transportation

Information & Telecom Systems

Construction & Mining Machinery

Water Systems

Building Management

Health Care Technologies

Materials & Key Devices

SO

CIE

TAL

INFR

ASTR

UC

TU

RE

CO

MM

ER

CIA

L IN

FR

ASTR

UC

TU

RE

1

2

3

Hitachi Social Innovation enables the development of safe, reliable societal and commercial infrastructure, powered by information technology.

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| © Copyright 2013 Hitachi Consulting18

Components of an EoT SolutionThe E2E solution includes hardware (IT & OT) and software

End-To-End Integration and Management

Integrated IoT Platform

• Big Data / Analytics• System Management• Connectivity / Integration• Development Platform

Information Technologies

• Business Applications• Operational Applications• Mobile Applications• Integration / Federation

EPM

ERP

SCM

HRMCXM

MRP

Operational Technologies

• Devices and gateways• Embedded Software• Event Processing• Standards / Integration

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| © Copyright 2013 Hitachi Consulting19

Challenges of Adopting Internet of Things

• Unclear value…IoT is too big and ambiguous

• Unclear ownership…cuts across the enterprise

• Rapid change…IoT components are evolving quickly

• Security concerns…and lack of data ownership

• Platform overlap…lack of standards

Top-5 barriers to becoming an Enterprise of Things

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| © Copyright 2013 Hitachi Consulting20

Utilize IoT Capabilities to Become an Enterprise of ThingsWe currently focus in three areas

MANAGE ASSETSMANAGE PEOPLE MANAGE BUILDINGS• Retail Solutions• Business Operations• Wearable Devices

• Vehicle Telematics• Logistics & Fleet Mgt. • Mining & Equip. Mgt.

• Building Energy Mgt.• Home Automation• Factory Mgt.

Page 21: 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All

Customer ExampleCity of Copenhagen

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| © Copyright 2013 Hitachi Consulting22

Copenhagen Goal

CityAdmin

Mobility

"Green and Comfortable Transportation"

"Lower energy consumption"

- City of bikes - ITS - Mobility Management - Copenhagen Connecting

- Buildings - Transport - Procurement - Street Lighting

Energy

"Carbon-neutral city" - Smart meter by 2020 - Wind turbines - Biomass in power plant - Smart Cities

Carbon Neutrality by 2025

Big Data Digital Infrastructure

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| © Copyright 2013 Hitachi Consulting23

SmartCopenhagen VisionA “Big Data Digital Infrastructure” - enabling many SmartCity applications

• SmartCopenhagen Apps to be implemented as mobile and/or web apps• Leveraging Public “Open Data” and Private data – with privacy and anonymity• Leveraging sensor / “internet of things” data as needed – including smart phones, buildings/homes meters,

equipment, vehicles and bicycles, water pipeline sensors and meters, in-airport beacons, streetlight sensors, weather sensors, air quality sensors, trash bin sensors etc.

• Enables new, unique integration and advanced analytic insights

Page 24: 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal Copyright © 2014 Oracle and/or its affiliates. All

| © Copyright 2013 Hitachi Consulting24

What does the SmartCopenhagen BDDI Business do?(Big Data Digital Infrastructure)

1) Implement a HW/SW platform to enable integration and sharing of data within the city of Copenhagen

2) Build apps to provide this

data and services to end

customers 3) Enable 3rd Parties to Build Apps too

Public Data Sources Private Data Sources

3rd Party Applications

Citizens City Government Companies

4) Develop an organization,

processes and business

model to enable all of

this to happen profitably for

at least 5 years

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Customer ExampleSevern Trent Water

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| © Copyright 2013 Hitachi Consulting26

Water Utilities struggle with aging infrastructure and lack of integrated information.

On average, 30% of water utility operating costs are attributed to energy. In the US, 3% of the total electricity consumption is attributed to water management.

Infrastructure is typically 50-100 years old. On average, city water utilities in the US lose up to 30 percent of their water

resources to non-revenue costs.* The USGS estimates 1.7 trillion gallons of water is leaked each year in the US

alone. The American Water Works Association estimated there are close to 237,600

main breaks per year in the US leading to approximately $2.8 billion lost in yearly revenue.

* Could Smart Meters Stem $14 Billion in Annual Water Losses?, Heather Clancy, GreenBiz, Aug. 15, 2013, greenbiz.com

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| © Copyright 2013 Hitachi Consulting27

Hitachi Solution Helps Water Utilities Save Money and Water

Collect and visualize real-time data Analyze real-time data (e.g. pressure, temperature, pump energy

consumption, flow rates, environmental information) to ensure effective and efficient operations.

Identify potential pipeline leaks, broken pumps, security, and safety issues before they occur.

Obtain proven ROI. Improve efficiency, reduce water lost / wasted, preventative maintenance

KPIs to measure and communicate success to stakeholders.

Our proven, intelligent solution reduces leaks and faults, and improves preventative maintenance

strategies.

Won Eco Enterprise Oracle Excellence AwardIn 2012

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| © Copyright 2013 Hitachi Consulting28

Call to Action• At Oracle Open World

– Visit us at Booth #1701 (Moscone South) with the #3 Team Penske Car

• Contact us for a workshop – to discuss how our Internet of Things

and SmartCities solutions can help your city improve it’s operations, quality of life and sustainability

Rob FarrisVice PresidentSmart City Solutions

14643 Dallas Parkway, Suite 900, Dallas TX 75254Cell: 817.680.2980Email: [email protected]

www.hitachiconsulting.com

David ParsonsVice PresidentInternet of Things

701 Pike Street Suite 2150 Seattle, WA 98101Cell: 425.879.0848Email: [email protected]

www.hitachiconsulting.com

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| © Copyright 2013 Hitachi Consulting29