1. client and certificate details · aws audit report 1 bv certification china 010-59683888 1....

Nestle Islamabad Factory

AWS AUDIT REPORT

1 BV CERTIFICATION CHINA 010-59683888

1. Client and Certificate Details 1.1 Client details: ClientName:NestlePakistanLimited,IslamabadFactory

Auditlocation:Plot#32,Street3,sectorI-10/3,IslamabadPakistan

Activities/Processes:BottledWaterManufacturingCompany

Contactperson:AmjadSaleem

AWSReferenceNumber: AWS-010-INT-CAB-00-06-0004-0023

Typeofaudit:AWSAudit

Auditdate(s):11–13Dec,2017

Auditstandard:AWSCorecriteria

Proposeddateofnextaudit:Dec2018

Auditreportcompletedby:TariqQamar

1.2 Audit team:

Name Nationality Telephonenumber Roleinteam SpokenLanguages

TariqQamar Pakistan 0092-300-8488792 Lead Auditor English+Urdu

Imran Altaf Bhatti Pakistan 0092-300-8290788 Local Support English+Urdu

May Huang Chinese +8618017501175 Remote Support English+Chinese

2. Details of Audit and Scope of Certification AuditStandard TheAWSInternationalWaterStewardshipStandardVersionV1.0April8th2014

ScopeofCertification Manufacturingandwarehouseofbottledwater.

Descriptionthecatchmentinwhichclientoperates

ThecatchmentscopeincludesmiddleIndusBasinthatencompassesriverSoan,riverKorang & river Haro. Coming all theway fromfoothills of Patriyata, fed bymeltingsnow and natural springs of Murree Hills. It drains much of the water of Potoharregion.ThisareaislocatedinthenorthofIslamabad-Rawalpindiandaffectsascopeof25kmofwidthand150kmoflength.

Summaryofsharedwaterchallenges

The catchment has two major shared challenges: very deep water table and waterquality degradation. Organization has identified the actions to tackle with thesechallenges.Two typeof actionsare inprogress:within companyboundary/scopeofworkandcollaborativeworkinthecatchment.The company has identified the site location as water stressed region and setbenchmarksforitswaterconsumptionaccordingly.


AWS AUDIT REPORT


3 Audit Summary Mainprocesses/activities/placesinspected

Practicesadopted(concisesummaryoftheclient’sconformityornon-conformitywith:allcoreindicators;and

alladvanced-levelindicators)

Pointvalues(eachcore

indicatorandadvanced-levelindicator)

1commit A documented commitment statement was available at sitewhich was also signed by site senior most management. Thecommitmentstatementmainlyfocuson“watertomeethumanright to water”. It emphasis on continuous improvement inefficient use of water in its operations and innovativeagriculturalprogramwithformersofcatchment.The site is following the corporate water stewardship policywhich is endorsed by Nestle Globe in July 2014 and alsoavailable on web. This policy is also being followed companywideandfoundsatisfactory.Site management is working with government and non-governmentbodiesforidentification,planningandexecutionofwaterrelatedprojectstomitigatesharedcatchmentchallenges.Policy communicated thru awareness session. This year 4Awarenesssessionconductedand73personsattendedsession

CORE

1.1

1.1.1

1.2

1.2.1

2gatherandunderstand The site management have acquired adequate water relatedinformation of the location and surroundings. The site relatedbasic information like; site layout, geographicallocation/boundaries,watersource,drainpointsetc.werefoundwelldocumented.Theyhaveonlyonedrainpoint.The site has performed a surrounding community survey toacquireinformationaboutwaterrelatedchallengesofthearea.Thesitehasonlyonesourceofwater i.e.deepwell, forwhichhydrologicalsurveyswereperformedbytechnicalexperts.Thecatchment of site has been defined (17Km Radius around thesite)onthebasishydrologicalsurveyestimatingtheinfluenceofwaterextractionfromdeepwellatsite.Hydrological andmetrological studies provide adequatewaterinputsdataforthecatchmentThe effluent water discharge of the site is continuously beingmonitored for its compliance with national environmentalqualitystandards(NEQS).Thedischargedeffluents firstentersin industrialdrain,which further joins theNalaLaiand finallyget in to Suan river. Suan river is considered as ultimatereceivingbodyandlieswithinthedefinedcatchment.

CORE

2.1

2.1.1

2.1.2

2.1.3

2.1.4

2.2

2.2.1

2.2.2

2.3

2.3.1

2.3.2

2.3.3

2.3.4

2.3.5

2.3.6

2.4

2.4.1

2.4.2


AWS AUDIT REPORT


Sitehas installedadequate instrumentationonwater linesandareawisewaterconsumptionisbeingmonitoredandrecorded.On the basis of site water consumption and well waterextractiondata,sitewaterbalanceiscalculatedandrecordedonweeklybasis.Training and awareness sessions for workers about waterrelated issues and mitigation measures have been conducted,whichalsoincludestheawarenessabouttheindirectwateruse.Suppliers and service provider have also been communicatedabout the shared water related challenges and responsiblewater.Onthebasisofcommunitysurveyandtechnicalsurveys,sharedwaterrelatedchallengesofthecatchmenthavebeenidentified.The shared challengeshavebeenanalyzedanddiscussedwithconcerned authorities. Finally, two major shared challengeshave been identified: very deepwater table andwater qualitydegradation.The company (Nestle)has identified the site locationaswaterstressed region and set benchmarks/targets for its waterconsumption accordingly. To achieve water consumptiontargets site has initiated many projects at site. The sitemanagement has also identified potential water relatedemergencies and theirmitigation plans. Site has identified thewater related risksandprioritized themonbasisof likelihoodand impactbasedprioritymatrix.Threerisksaredefinedhighpriority;-wellpump/casingmalfunctioning-Wellcontamination-Staticlevel(watertable)decreasing

2.4.3

2.4.4

2.4.5

2.4.6

2.5

2.5.1

2.5.2

2.6

2.6.1

2.7

2.7.1

2.7.2

2.7.3

3plan Site has identified a team of AWS champions with their rolesand responsibilities. Site SHE Manager is responsible foridentification of water related legal requirements andmonitoringtheircompliance.Sitehasidentifiedwaterstewardshipinitiativeswithtimelines.The initiatives are focused on water governance, sustainablewaterbalance,waterqualityand statusofotherwater relatedimportant areas. These initiativeswere identified on the basisof;-Peerreviews-CSV(Creatingsharedvalue)-Pre-assessment,internalassessmentandWWF-Sitevisitswithlocalauthority(CDA)

CORE

3.1

3.1.1

3.2

3.2.1

3.2.2

3.3

3.3.1

3.4

3.4.1


AWS AUDIT REPORT


Site has developed an incident and response plan whichincludes the undesired water related incidents andemergencies.Site water stewardship plan has been shared with DirectorGeneral, (EPA) Environmental Protection Agency andDirectorGeneral(env),CapitalDevelopmentAuthorityinmeetings.

4Implement The water related legal compliance is being monitored onregularbasis,EPAhasdefinedquarterlymonitoringonpriorityeffluentqualityparameters.However,siteismonitoringeffluentquality on monthly basis as a good practice. Well water andproduct water quality is also being monitored in addition toeffluentwaterquality.All thewaterqualityresultswerefoundincompliancewithrequirements.The site is located in capital territory (Islamabad)andhaven’tfacedanyincidentresultedinunmethumanresult.Site water stewardship plan is based on SMART targets andthese targets are continuously beingmonitored. These targetshave been presented on site progress meeting board. Theownership of initiatives has been assigned to process ownersandAWSleaders.The company (Nestle)has identified the site locationaswaterstressed region (not water scars region) and setbenchmarks/targets for its water consumption. Many waterrelater initiative have been implemented for improvement insite water consumption targets. Site water consumption havebeenreducedfrom1.67to1.57m3ofwater/tonofproduction.The quality of source water is monitored. The monitoringresultsshowsqualitydegradationintermofconductivitywhichhasincreasedfrom800–900ppmoverthepassageof7years(2009to2016).Howeverthesevaluesareinsaferange.Site management is engaged in activities to improve waterrelatedareas.Theseactivitiesarefocusedonreducingthewaterwithdrawalandadoptingbestpractices toavoidwaterqualitydegradation. Static and dynamic depth ofwater table is beingmonitoredondailybasis.Site management is actively involved in water relatedimprovement areas of catchment through collaborative workwithWWF,NARC,CDAandotherNGOs.Currentwaterrelatedprojects includedrip irrigation formaizecroptoreducewaterconsumption, construction of check-dams and dug-wells toreducerainwaterrunoffandetc

CORE

4.1

4.1.1

4.1.2

4.2

4.2.1

4.2.2

4.2.3

4.3

4.3.1

4.3.2

4.3.3

4.4

4.4.1

4.4.2

4.5

4.5.1

4.5.2

4.6

4.6.1

4.7

4.7.1

4.8

4.8.1


AWS AUDIT REPORT


The site has adequate arrangements to ensure access to safedrinkingwater,sanitationandhygiene(WASH)forallworkers.Siteisalsousingaself-assessmenttoolforevaluatingaccesstowater sanitation andhygiene (WASH) atworkplace. It coverstheworkplace facilitiesrelatedtowatersupply,sanitationandhygiene.

5evaluate The performance against water stewardship plan iscontinuously being monitored. Following are some of theachievementsduringyear2017

- Water consumption reduction from 1.67 to 1.57m3ofwater/tonofproduction.

- Watersavingof6300m3tillNov,2017- 2.5millionPKRsavingfromwaterrelatedareas- 16.5 % water saving have been achieved by water

relatedprojectsThese results are evident of site’s efforts to minimize risk ofstaticdepletionofwatertable.No water related emergency incident or extreme eventoccurred,hencenoincidentreportavailable.Thewaterstewardshipplanwasshared inaneventorganizedby Sustainable Development Policy Institute (SDPI). Thefeedback was also taken from key participants includingstakeholder and technical experts. Overall feedback waspositiveabouttheplannedwaterrelatedinitiatives.

CORE

5.1

5.1.1

5.1.2

5.1.3

5.2

5.2.1

5.3

5.3.1

5.4

5.4.1

6communicationanddisclose

The internal procedure for alliance for water steward ship1580-FED310.00.Theymentionedallsixstepsindetails.Theyhave internal audit team for SKP like AWS lead. Corporatepublic Affair, AWS link Nestle water, and Factory ComplianceManager and Employee Relationship Manager. They alsodisclosedSummerofSitestewardshipResulthttp://www.nestle.pk/csv/water/alliance-for-water-stewardship.This is all verified during interview withstakeholder.Nodeviationtocomplianceisobserved.TheyhaveparticipatedinmanyconferenceswithSDPIandalsoinGovernmentsessionandrecordweremaintained

CORE

6.1

6.1.1

6.2

6.2.1

6.3

6.3.1

6.4

6.4.1

6.5

6.5.1

OnlyCoreLevelofAWScertificateare considered in the scopeat this stage.Noadvance level criteriahavebeenincludedandassessedasNestleaskedonlyforCORE.Commentsonpointsofweakness&

It is better for the company to establish quality standard for

surface water, ground water and soil quality. International


AWS AUDIT REPORT


opportunitiesforimprovement

standards may be used as reference.

Commentsonpointsofstrengths

1. The company has good compliance with legal requirement. 2. The documentation is impressive and also retrieve ability

is excellent

3. The site AWS plan and management is good, such as water usage and effluent data and information were collected and

analyzed, objective and actions are properly established.

4. The company involved stakeholders to take part in water awareness education, meeting and seminars.

5. Supply resource to support AWS management establishing, planning, implementation and performance disclose

AuditConclusion:

No major NCR found however four minor NCRs have

been raised.

Tariq Qamar (TL) Concluded By

Recommended By

RecommendationforCertification&AWSCore,AWSGold,orAWSPlatinumCertifiedtobeawarded

It is recommended the company to be registered

for AWS certification (Core level) after

satisfactory corrective actions are taken and

closed.

4. Audit Observations, Findings and Conclusions Mainprocesses/activities/placesinspected

Names&Dept.ofpeopleinterviewed NumberofNCRs

1commit Plant Manager - ISB Factory ( Amjad Saleem) Team Leader Prod + AWS Lead ( Sameera S. Malik ) Team Leader Production ( Afnan Amjad ) QA Manager ( Ahmer Waheed ) Human Recourse Manager ( Beenish Saba ) Business Executive Officer (Khurram Zia)

Nil

2gatherandunderstand Team Leader Prod + AWS Lead ( Sameera S. Malik ) Team Leader Production ( Afnan Amjad ) SHE Manager ( Mehwish Khalid ) Public Affairs Manager ( Aatikah Meer )

2

3plan Plant Manager - ISB Factory ( Amjad Saleem) Team Leader Prod + AWS Lead ( Sameera S. Malik ) Team Leader Production ( Afnan Amjad )

1


AWS AUDIT REPORT


NCE Champion ( Nauman Javed ) QA Manager ( Ahmer Waheed ) Public Affairs Manager ( Aatikah Meer )

4Implement Team Leader Prod + AWS Lead ( Sameera S. Malik ) Team Leader Production ( Afnan Amjad ) SHE Manager ( Mehwish Khalid ) NCE Champion ( Nauman Javed ) QA Manager ( Ahmer Waheed ) Public Affairs Manager ( Aatikah Meer ) Human Recourse Manager ( Beenish Saba )

1

5evaluate Plant Manager - ISB Factory ( Amjad Saleem) Team Leader Prod + AWS Lead ( Sameera S. Malik ) Team Leader Production ( Afnan Amjad ) Business Executive Officer (Khurram Zia)

Nil

6communicationanddisclose

Plant Manager - ISB Factory ( Amjad Saleem) Team Leader Prod + AWS Lead ( Sameera S. Malik ) Team Leader Production ( Afnan Amjad ) Public Affairs Manager ( Aatikah Meer )

Nil

Total 4

Major Non Conformity

NO. AWSrequirement DescriptionofNC Client’sresponseandDocumentationprovided

BVassessment

Nil Nil Nil

Minor Non Conformity

No. AWSrequirement DescriptionofNC Client’sresponseand

DocumentationprovidedBVassessment

1 3.2.2

Water stewardship action items are listed on progress meeting board but consolidated stewardship plan not available, need to compile a consolidated AWS plan, which elaborate site water related risks, opportunities and initiatives clearly.

Site has developed a consolidated stewardship plan which is available at; https://www.nestle.pk/csv/water /alliance-for-water-stewardship

Closed


AWS AUDIT REPORT


2 2.4.6

Social, environmental or economic value analysis of water stewardship projects hasn’t been done; need to be more elaborative in terms of environmental, social and economic value.

Site has developed a List of annual water-related project showing costs, revenues and description/quantification of social, environmental or economic value generated by the site to the catchment. Both internal site projects and catchment projects, their cost and benefits are clearly mentioned

Closed

3 2.5.1

The standard requirements related to indirect water use has not been properly addressed, only communication with suppliers and service provider is done. No quantification of water usage and water (effluent & drinking) quality is available for supplier and service providers.

Site has collected quantitative and qualitative data about water consumption of main outsourced service provider (ATM Caps Supplier)

Closed

4 4.6.1

List of service providers is available and food service provider has been identified as AWS stakeholder. But no record was available showing the service provider has been communicated about AWS requirement and their role in responsible water usage.

The contract with service provider has been revised/amended. The water related compliance have been incorporated revised/amended contract.

Closed

Observations No points allocates to factory for advanced criterion as the audit has been conducted against only core level criteria, as it was requested by client. Actually, they have only addressed core criteria clauses at the moment. However, they have an objective to upgrade to advance levels by end of 2018.

5 Surveillance schedule and if samplings required:

Default surveillance level to be annual on-site audit will be due in Dec 2018 and Advance level will also be included


AWS AUDIT REPORT


5. Disclaimer BureauVeritas is an independentprofessional services company that specializes inQuality,Health, Safety, Society

responsibilityandEnvironmentalmanagementwithalmost180yearshistoryinprovidingindependentverification

andauditservices.Theauditwasbasedonasamplingapproachandthereforenonconformitiesmayexistwhichhave

notbeenidentified.NomemberoftheauditteamhasabusinessrelationshipwithNestle. Wehaveconductedthis

auditindependently,andtherehasbeennoconflictofinterest.

6 Appendix A Checklist Description Objectiveevidence(auditteamshallnotgivea

responseof“notapplicable”)(stakeholderconsultationresultsshouldbeincludedinrelevantcells)

STEP1:COMMIT

Criterion1.1 1.1Establishaleadershipcommitmentonwaterstewardship:Havethesenior-mostmanageratthesite,andifnecessaryasuitableindividualwithinthecorporateheadoffice,signandpubliclydiscloseacommitmentto:xUpholdtheAWSwaterstewardshipoutcomes(goodwatergovernance,sustainablewaterbalance,goodwaterqualitystatusandhealthystatusofImportantWater-RelatedAreas);xEngagestakeholdersinanopenandtransparentmanner;xStrivetocomplywithlegalandregulatoryrequirementsxRespectwater-relatedrights,includingensuringappropriateaccesstosafewater,sanitationandhygieneforallworkersinallpremisesunderthesite’scontrol;xSupportandcoordinatewithpublic

Adocumentedcommitmentstatementwasavailableatsite which mainly includes; commitment tocontinuously improve the efficient use of water in itsoperations, work together with stakeholders incatchment for better water governance and complywith allwater related legal requirements. The right ofaccess to safe water, adequate sanitation and hygienefor all on-site workers is also committed. Thecommitment statement covers almost all aspects ofallianceforwaterstewardshipstandard.A conference was organised in collaboration withSsustainableDevelopmentPolicyInstitute(SDPI)inDec2016.Theagendaofconferenceincludesenvironmentalmanagement and water conversation. The conferencewasattendedbykeystakeholdersandtechnicalexperts.Nestle used that platform form sharing there AWSactivities and getting feedback from stockholders andtechnicalexperts.Theorganizationhaveallocatedadequateresourcesforimplementation of AWS program. AWS team has beenprovided trainings on AWS standards. The team


AWS AUDIT REPORT


sectoragenciesintheimplementationofplansandpolicies,includingworkingtogethertowardsmeetingthehumanrighttowaterandsanitation.xContinuallyimproveandadaptthesite’swaterstewardshipactionsandplans;xMaintaintheorganizationalcapacitynecessarytosuccessfullyimplementtheAWSStandard,includingensuringthatstaffhavethetimeandresourcesnecessarytoundertaketheimplementation;xSupportwater-relatednationalandinternationaltreaties;xDisclosematerialonwater-relatedinformationtorelevantaudiences.

includes motivated individuals from differentdepartments and Ms. Sameera S. Malik has beennominatedasAWSleadandfocalperson.Organization has also signed an MOU with WWFPakistan and LUMS university for capabilitydevelopment and awareness enhancement in waterrelatedissuesUniversity workshop in 2015 in LUMS and signed byFactory Manager and publicaly communicated tostudents, government official, civil society followed byquestionanswersession.TheeventcalledNestle-WWF-LUMSforimportanceofwaterforlivelihoodsandpressreleasesdate18March,2016.Theymaintainedrecordlike pictures, also maintained attendance of stakeholders approximately 80 persons attended.They alsosignedMoUinbetweenNestleandWWFforAWS.Theexisting commitment covers all the requirements indetail like tomeet human rights to safewater, ensureecosystem, effectively use of water in industry andagriculture. They also identified role for Governmentandtheircommitmenttofocuscosteffectivemeasures.They also focused to right of worker on-site to haveaccess of safewater, adequate sanitation and hygiene.They also focusedon engagementof stakeholder, andalso coordinating with and supporting Public Sector.They also committed for continual improvement andalsocommittedfordisclosingmaterialonwaterrelatedinformation to all relevant audience and alsocommittment to law. This is also avaiable on theirwebsite

1.1.1Signedandpubliclydisclosedstatementthatexplicitlycoversallrequirements(seedetailsinCriterion1.1)

The commitment document has been signed by PlantManager (Islamabad Factory), NW technical managerandNWBusinessExecutiveOfficer.The commitment statement was signed onMay, 2107andisavailableoncompanywebsiteforpublic.

Criterion1.2 1.2Developawaterstewardshippolicy:Developaninternallyagreed-uponandcommunicatedandpubliclyavailablewaterstewardshippolicythatreferencestheconceptofwaterstewardship(asinformedbytheAWSStandard,outcomesandcriteria).

The site is following the corporate water stewardshippolicywhich isalsobeing followedcompanywideandfound satisfactory. The policy document is titled as“NestleCommitmentonwaterstewardship(Appendix)to Nestle Policy on Environment Sustainability” andavailableoncompanywebsite.

1.2.1Publiclyavailablepolicythatmeetsallrequirements(seeGuidance)

The documented policy is available andmain focus ofpolicyis;-Worktoachievewaterefficiencyacrossoperations-Advocateforeffectivewaterpoliciesandstewardship-Treatwaterdischargeeffectively


AWS AUDIT REPORT


-Engagewithsupplier,especiallythoseinagriculture-Raiseawarenessofwateraccessandconservation-Reportpubliclyona regularbasison theprogressofmeetingAWScommitments

STEP2:GATHER&UNDERSTAND

Criterion2.1 2.1Definethephysicalscope:Identifythesite’soperationalboundaries,thesourcesthesitedrawsitswaterfrom,thelocationswherethesitereturnsitsdischargeto,andthecatchment(s)thatthesiteaffect(s)andisreliantupon.

A documented layout of site is available. Operationalboundries includes the exisisting facility and anadjecentplotwhichisownedbycompanybutstillhavenoconstruction.Site have a deepwell as onlywater source and singledrain point. The drains from different areas in sitecomes to single main drain and discharged in CDAdrain.SurroundingarealayoutisalsoavailableshowingtheCDAdrain,nabouringroadsandfacilities.

2.1.1Documentationormapofthesite’sboundaries

Updated site layout/map is available mentiontiondifferentareasincluding;deepwell,processarea,bottlewashing,socialblock,mainenterenceandetc.Thesitemapwasverifiedduringsitevisit.

2.1.2Namesandlocationofwatersources,includingbothwaterserviceprovider(ifapplicable)andultimatesourcewater

Thesitehasonlyonesourceofwatersupply,whichisadeepwell.Thewell is locatedwithin site’soperationalboundriesandclearlyidentifiedinsitelayout.

2.1.3Namesandlocationofeffluentdischargepoints,includingbothwaterserviceprovider(ifapplicable)andultimatereceivingwaterbody

The site have only one effluent drain point, which isclearly identified in site layout. The drains fromdifferentareasinsitecomestosinglemaindrainpointanddischargedinindustrialdrain.TheindustrialdrainjoinstheNalaLaiandfinallyget intoSuanriver.Suanriverisconsideredasultimatereceivingbody.

2.1.4Geographicaldescriptionormapofthecatchment(s)

Thecatchment scope includesmiddle IndusBasin thatencompasses river Soan, river Korang & river Haro.Coming all the way fromfoothills of Patriyata, fed bymelting snow and natural springs of Murree Hills. ItdrainsmuchofthewaterofPotoharregion.Thisareaislocated in the north of Islamabad-Rawalpindi andaffectsascopeof25kmofwidthand150kmoflength


AWS AUDIT REPORT


Criterion2.2 2.2Identifystakeholders,theirwater-relatedchallengesandthesite’ssphereofinfluence:Identifystakeholders,documenttheirwater-relatedchallengesandexplainhowthestakeholdersarewithinthesite’ssphereofinfluence.

The organization have identified the stake holdersincluding general public, community, nabouringindustry,businessandlegalauthorities.On the basis of community survey and technicalsurveys, shared water related challenges of thecatchmenthavebeen identified.Thesharedchallengeshave been analyzed and discussed with concernedauthorities. Finally, twomajor shared challenges havebeenidentified:verydeepwatertableandwaterqualitydegradation.“AnteaGroup(TechnicalreportbasedondatafromNESPAK)NestléPakistan-IslamabadWaterFactory,Constructivecriticalreviewofhydrogeologicalreports–A83640/C”

2.2.1Listofstakeholders,descriptionsofpriorengagementsandsummariesoftheirwater-relatedchallenges

Theorganizationhavedefinedtotypesofstakeholders:internal and external stakeholders. Internalstakeholdersarecompanymanagementandemployees.Theexternalstakeholdersincludes;-Neighbouringindustryandlocalresidents- Research and Development organizations, like NARCandSDPI-Governmentoffices,likePCWR-NongovernmentorganizationslikeWWF- Regulatory and administrative bodies like EPA andCDA-Generalpublic,mediaandacademicinstitutesThe site has also identified shared water relatedchallenges,suchas;WastewaterdischargeconcernWaste water discharges, bad odour, drinking andsewage water mixing and lack of proper channels orpipelinesforsewage.DrinkingwaterrelatedchallengesascommunityDirtywaterNeedcleandrinkingwaterWaterscarcityStaticwaterleveldropThe interviewswere also conducted during audit , DrMunirAhmedfromNARC,DrImranfromSDPIandMr.RashidLatiffromNeighbourFactorywereinterviewed.


AWS AUDIT REPORT


2.2.2Descriptionofthesite’ssphereofinfluence

Thesitehasonlyonesourceofwateri.e.deepwell,forwhich hydrological surveys were performed bytechnical experts. The catchment of site has beendefined (17Km Radius around the site) on the basishydrological survey estimating the influence of waterextractionfromdeepwellatsite.

Thedischargedeffluentsfirstentersinindustrialdrain,which further joins the Nala Lai and finally get in toSuan river. Suan river is considered as ultimatereceivingbodyandlieswithinthedefinedcatchment.

Criterion2.3 2.3Gatherwater-relateddataforthecatchment:Gathercredibleandtemporallyrelevantdataonthesite’scatchment'sxWatergovernance,includingcatchmentplan(s),water-relatedpublicpolicies,majorpubliclyledinitiativesunderway,relevantgoals,andallwater-relatedlegal,regulatoryrequirements;xWaterbalanceforallsourceswhileconsideringfuturesupplyanddemandtrends;xWaterqualityforallsourceswhileconsideringfuturephysical,chemicalandbiologicalqualitytrends;xImportantWater-RelatedAreas,includingtheiridentificationandcurrentstatus,whileconsideringfuturetrends;xInfrastructure’scurrentstatusand

Adiquate metoerological and hydorlogical informationis avalble for the catchment. Hydrological andmetrological studies provide adequate water inputsdata for the catchment but there is no data availableabout the total extractions (quantity extracted fromwaterwells)ofcatchment.They have withdrawal permit IEE.Nestle-DD(EIA/Most)57dated22.10.2015NOC for installationofDeepwell

A detailed technical report was available for thecatchmentareagroundwaterstatusandfuturetrends.“DesignReport–NESPAKHydrogeologicalStudyforaDeepWellinIslamabad”

Dynamic and Static underground water levelHistoryandotherKPIsdisplayedatsite’sdeepwell


AWS AUDIT REPORT


exposuretoextremeeventswhileconsideringexpectedfutureneeds.

2.3.1Listofrelevantaspectsofcatchmentplan(s),significantpubliclyledinitiativesand/orrelevantwater-relatedpublicpolicygoalsforthesite

The catchment has twomajor shared challenges: verydeep water table and water quality degradation.Organization has identified the actions to tackle withthesechallenges.Current water related projects include drip irrigationfor maize crop to reduce water consumption,construction of check-dams and dug-wells to reducerainwaterrunoffandetcTreeplantationMOUwithEPAhasalsobeensignedfortreesperyear.Theyalsohavepublic let initiative like WWF&Nestleconducted two- three sessions annually to raiseawarnessswithinthecommunity,WETprojectinitiatedin2015andsameactivittywillbeon-goingin2016-17to educate 250000 more stakeholders includingstudents and teachers,To implement good WaterManagement Practices in the agriculture sectorwithintheassociatedcatchement.

2.3.2List,anddescriptionofrelevance,ofallapplicablewater-relatedlegalandregulatoryrequirements,includinglegallydefinedandcustomarywaterrightsandwater-userights

Site has developed a list of water related legalrequirementswhichincludes;-PakistanEnvironmentalProtectionAct,1997-NationalEnvironmentalqualitystandards,2000-Drainageact,1873-Pakistanstandardsandqualitycontrolauthority-EnvironmentalImpactAssessment-Factoryact1934-Initialenvironmentalexamination-Drinkingwaterstandards–EPA


AWS AUDIT REPORT


-PakistanwaterlawThecompliancemonitoringmechanismisalsoinplace

2.3.3Catchmentwaterbalancebytemporallyrelevanttimeunitandcommentaryonfuturesupplyanddemandtrends

Adiquate metoerological and hydorlogical informationis avalble for the catchment. Hydrological andmetrological studies provide adequate water inputsdata for the catchment but there is no data availableabout the total extractions (quantity extracted fromwaterwells)ofcatchment.A detailed technical report was available for thecatchmentareagroundwaterstatusandfuturetrends.“DesignReport–NESPAKHydrogeologicalStudyforaDeepWellinIslamabad”

2.3.4Appropriateandcrediblymeasureddatatorepresentthephysical,chemicalandbiologicalstatusofthesite’swatersource(s)bytemporallyrelevanttimeunit,andcommentaryonanynticipatedfuturechangesinwaterquality

EPA has defined quarterly monitoring on priorityeffluentqualityparameters.However,siteismonitoringeffluentqualityonmonthlybasisasagoodpractice.Well water and product water quality is also beingmonitored inaddition toeffluentwaterquality.All thewater quality results were found in compliance withrequirements.

2.3.5DocumentationidentifyingImportantWater-RelatedAreas,includingadescriptionoftheircurrentstatusandcommentaryonfuturetrends

Sitehasadiquatestudiesonstatusofwaterrelatedissuesofcatchmentincludingfuturetrends.Followingaremainstudiesavailable“DesignReport–NESPAKHydrogeologicalStudyforaDeepWellinIslamabad”“AnteaGroup(TechnicalreportbasedondatafromNESPAK)NestléPakistan-IslamabadWaterFactory,Constructivecriticalreviewofhydrogeologicalreports–A83640/C”

2.3.6Existing,publiclyavailablereportsorplansthatassesswater-relatedinfrastructure,preferablywithcontentexploringcurrentandprojectedsufficiencytomeettheneedsofwaterusesinthecatchment,andexposuretoextremeevents

On the basis of community survey and technicalsurveys, shared water related challenges of thecatchmenthavebeen identified.Thesharedchallengeshave been analyzed and discussed with concernedauthorities. Finally, twomajor shared challenges havebeenidentified:verydeepwatertableandwaterqualitydegradation.


AWS AUDIT REPORT


Criterion2.4 2.4Gatherwater-relateddataforthesite:Gathercredibleandtemporallyrelevantdataonthesite’s:xGovernance(includingwaterstewardshipandincidentresponseplan);xWaterbalance(volumetricbalanceofwaterinputsandoutputs);xWaterquality(physical,chemicalandbiologicalqualityofinfluentandeffluent)andpossiblesourcesofwaterpollution;xImportantWater-RelatedAreas(identificationandstatus);xWater-relatedcosts(includingcapitalinvestmentexpenditures,waterprocurement,watertreatment,outsourcedwater-relatedservices,water-relatedR&Dandwater-relatedenergycosts),revenuesandsharedvaluecreation(includingeconomicvaluedistribution,environmentalvalueandsocialvalue).

Site water stewardship plan is available, have SMARTactionitems.Sitehasdevelopedanincidentandresponseplanwhichincludes the undesired water related incidents andemergencies.Site has installed adequate instrumentation on waterlines and area wise water consumption is beingmonitored and recorded. On the basis of site waterconsumptionandwellwaterextractiondata,sitewaterbalanceiscalculatedandrecordedonweeklybasis.

2.4.1Copiesofexistingwaterstewardshipandincidentresponseplans

Site water stewardship plan is available, have SMARTactionitems.Sitehasdevelopedanincidentandresponseplanwhichincludes the undesired water related incidents andemergencies.

2.4.2Sitewaterbalance(inMm3orm3)bytemporallyrelevanttimeunitandwater-useintensitymetric(Mm3orm3perunitofproductionorservice)

Site has installed adequate instrumentation on waterlines and area wise water consumption is beingmonitored and recorded. On the basis of site waterconsumptionandwellwaterextractiondata,sitewaterbalanceiscalculatedandrecordedonweeklybasis.

2.4.3Appropriateandcrediblymeasureddatatorepresentthephysical,chemicalandbiologicalstatusofthesite’sdirectandoutsourcedwatereffluentbytemporallyrelevanttimeunit,andpossiblepollutionsources(ifnoted)

siteismonitoringeffluentqualityonmonthlybasisasagoodpractice.Wellwaterandproductwaterquality isalso being monitored in addition to effluent waterquality. All the water quality results were found incompliancewithrequirements.Recordsareavailable.

2.4.4Inventoryofallmaterialwater-relatedchemicalsusedorstoredon-sitethatarepossiblecausesofwaterpollution

List of water critical (15) chemicals was available,which are allowed to store at site. The application ofchemicals are defined and MSDS also available. Thestorageandhandlingfoundaccordingtosafeguidelines

2.4.5Documentationidentifyingexisting,orhistoric,on-siteImportantWater-RelatedAreas,includingadescriptionoftheirstatus

maintained


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2.4.6Listofannualwater-relatedcosts,revenuesanddescription/quantificationofsocial,environmentaloreconomicvaluegeneratedbythesitetothecatchment

Average water cost has been calculated to be Swissfranc0.06/m3for2017,whichisbasedonaveragecostofwellwaterincludinglosses&processwater. Social, environmental or economic value analysis of water stewardship projects hasn’t been done; need to be more elaborative in terms of environmental, social and economic value. (NC)

Criterion2.5 2.5Improvethesite’sunderstandingofitsindirectwateruse:Identifyandcontinuallyimprovethesite’sunderstandingof:xItsprimaryinputs,thewateruseembeddedintheproductionofthoseprimaryinputsand,wheretheirorigincanbeidentified,thestatusofthewatersattheoriginoftheinputs;xWaterusedinoutsourcedwater-relatedserviceswithinthecatchment.

As CDA no indirect ia at this site as single source isdeepwell. They himself identified as indirect used likeleak bottle , spot bottle and also performedmeasurement From Capital Development authority noidirectwater

2.5.1Listofprimaryinputswiththeirassociatedembeddedannual(orbetter)wateruseand(whereknown)theircountry/region/orcatchmentoforiginwithitslevelofwaterstress

As CDA no indirect ia at this site as single source isdeepwell. They himself identified as indirect used likeleak bottle , spot bottle and also performedmeasurement From Capital Development authority noidirectwaterThe standard requirements related to indirect water use has not been properly addressed, only communication with suppliers and service provider is done. No quantification of water usage and water (effluent & drinking) quality is available for supplier and service providers. (NC)

2.5.2Listofoutsourcedservicesthatconsumewateroraffectwaterqualityandboth(A)estimatedannual(orbetter)waterwithdrawalslistedbyoutsourcedservices(Mm3orm3)and(B)appropriateandcrediblymeasureddatatorepresentthephysical,chemicalandbiologicalstatusoftheoutsourcedannual(orbetter)watereffluent

They have list of outsources services like Following isthelistOFOUTSOURCEDSERVICESUSINGWATERON-SITE• Cleaning/washing of floors (Non production area)•Foodserviceprovider•Laundry


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Criterion2.6 2.6Understandsharedwater-relatedchallengesinthecatchment:Baseduponthestatusofthecatchmentandstakeholderinput,identifyandprioritizethesharedwater-relatedchallengesthataffectthesiteandthataffectthesocial,environmentaland/oreconomicstatusofthecatchment(s).Inconsideringthechallenges,thedriversoffuturetrendsandhowtheseissuesarecurrentlybeingaddressedbypublic-sectoragenciesmustallbenoted.

On the basis of community survey and technicalsurveys, shared water related challenges of thecatchmenthavebeen identified.Thesharedchallengeshave been analyzed and discussed with concernedauthorities.

2.6.1Prioritizedandjustifiedlistofsharedwaterchallengesthatalsoconsidersdriversandnotesrelatedtopublic-sectoragencyefforts

Twomajorsharedchallengeshavebeenidentified:verydeepwatertableandwaterqualitydegradation.

Criterion2.7 2.7Understandandprioritizethesite’swaterrisksandopportunities:Baseduponthestatusofthesite,existingriskmanagementplansand/ortheissuesidentifiedin2.6,assessandprioritizethewaterrisksandopportunitiesaffectingthesite.

Site has identified the water related risks andprioritizedthemonbasisoflikelihoodandimpactbasedprioritymatrix.

2.7.1Prioritizedlistofwaterrisksfacingthesite,notingseverityofimpactandlikelihoodwithinagiventimeframe

Threerisksaredefinedhighpriority;-wellpump/casingmalfunctioning-Wellcontamination-Staticlevel(watertable)decreasing

2.7.2Prioritizedlistofwater-relatedopportunitiesforthesite

YesThebottlewashingwasanopportunityforreducingwaterconsumptionthroughimplementationnewtechnique

2.7.3 Estimate of potentialsavings/valuecreation

16.5%saving

STEP3:PLAN

Criterion3.1 3.1Developasystemthatpromotesandevaluateswater-relatedlegalcompliance:Develop,orreferto,asystemthatpromotesandperiodicallyevaluatescompliancewiththelegalandregulatoryrequirementsidentifiedinCriterion2.3.

Site SHE Manager is responsible for identification ofwater related legal requirements andmonitoring theircompliance.

3.1.1Documenteddescriptionofsystem,includingtheprocessestoevaluatecomplianceandthenamesofthoseresponsibleandaccountableforlegalcompliance

Site SHE Manager is responsible for identification ofwater related legal requirements andmonitoring theircompliance.


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Criterion3.2 3.2Createasitewaterstewardshipstrategyandplan:Developaninternallyavailablewaterstewardshipstrategyandplanforthesitethataddressesitssharedwaterchallenges,risksandopportunitiesidentifiedinStep2andthatcontainsthefollowingcomponents(seeGuidanceforplantemplate):xastrategythatconsidersthesharedwaterchallengeswithinthecatchment,waterrisksforthesite(notinginparticularwheretheseareconnectedtoexistingpublic-sectoragencycatchmentgoals)andthesite’sgeneralresponse(fromCriteria2.6and2.7)xaplanthatcontains:oAlistoftargets(baseduponCriterion2.7)tobeachieved,includinghowthesewillbemeasuredandmonitored.Note:whereidentifiedasasharedwaterchallenge,thesetargetsmustbecontinuallyimprovingforthefourwaterstewardshipoutcomesuntilsuchtimeasbestpracticeisachieved;oAlistofannualactionsthatlinkstothelistoftargets;oAbudgetfortheproposedactionswithcost/benefitfinancialinformation(based,inpart,uponfinancialdatafrom2.7);oAnassociatedlistindicatingwhowillundertaketheactions(i.e.,whoisresponsibleforcarryingoutthework)andwhowillensurethattheworkiscompleted(i.e.,whoisaccountableforachievingthetarget),includingactionsofotheractorsinthecatchment;oAbriefexplanationthatspeakstohowtheproposedactionswillaffect:(A)water-riskmitigation,(B)waterstewardshipoutcomesand(C)sharedwaterchallenges.

Site has identified water stewardship initiatives withtimelines. The initiatives are focused on watergovernance, sustainable water balance, water qualityand status of other water related important areas.Theseinitiativeswereidentifiedonthebasisof;-Peerreviews-CSV(Creatingsharedvalue)-Pre-assessment,internalassessmentandWWF-Sitevisitswithlocalauthority(CDA)Current water related projects include drip irrigationfor maize crop to reduce water consumption,construction of check-dams and dug-wells to reducerainwaterrunoff,treeplantationandetcWater stewardship action itemsare listedonprogressmeeting board but consolidated stewardship plan notavailable, need to compile a consolidated AWS plan,which elaborate sitewater related risks, opportunitiesandinitiativesclearly.(NC)

3.2.1Availablewaterstewardshipstrategy

Avaiableandfoundadiquate


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3.2.2Availableplanthatmeetsallcomponentrequirementsandaddressessiterisks,opportunitiesandstakeholdersharedwaterchallenges

Sitewaterstewardshipplanincludesactionstoimproveinternalandexternalwatergovernance

Criterion3.3 3.3Demonstrateresponsivenessandresiliencetowater-relatedrisksintothesite’sincidentresponseplan:Addtoormodifythesite’sincidentresponseplantobebothresponsiveandresilienttothewater-relatedrisksfacingthesite.

Incidentandresponseplanisinplace.Waterrelatedincidentsandemergencysituationsareidentfied.Theguidelinetorespondsucheventaredefininfolowings-Emergencypreparednessandbusinesscontingencyplanincaseofseasonal(monsoonrainfall)floods[1583-SHA-D3-03-00]-Emergencypreparednessandresponse[1583-SHE-D1-02-02]-Businesscontingencyplanfornon-operationalDW[1582-MFG-D3-0805]

3.3.1Adescriptionofthesite’seffortstoberesponsiveandresilienttowater-relatedissuesand/orrisksinanappropriateplan

YesInSOPsmentionedin3.3

Criterion3.4 3.4Notifytherelevant(catchment)authorityofthesite’swaterstewardshipplans:Contacttheappropriatecatchmentauthority/agency(ifany)andinformthemofthesite’splanstocontributetothewaterstewardshipobjectivesoftheircatchmentplanasidentifiedinCriterion2.3.

WSitewaterstewardshipplanhasbeensharedwithDirectorGeneral,(EPA)EnvironmentalProtectionAgencyandDirectorGeneral(env),CapitalDevelopmentAuthority(CDA)inmeetings.

3.4.1Documentedevidenceofcommunicatingthesite’splantotherelevantcatchmentauthority/agency

Yes,agendaandminutesofmeeting

STEP4:IMPLEMENT

Criterion4.1 4.1Complywithwater-relatedlegalandregulatoryrequirementsandrespectwaterrights:Meetallapplicablelegalandregulatoryrequirementsrelatedtowaterbalance,watermanagementandImportantWater-RelatedAreasaswellaswater-relatedrights.AsnotedinCriteria1.1and3.2,where,throughitswateruse,thesiteiscontributingtoaninabilitytomeetthehumanrighttosafedrinking

Thewaterrelated legalcompliance isbeingmonitoredonregularbasis,EPAhasdefinedquarterlymonitoringonpriorityeffluentqualityparameters.However,siteismonitoringeffluentqualityonmonthlybasisasagoodpractice.Wellwater and productwater quality is alsobeing monitored in addition to effluent water quality.All thewaterquality resultswere found incompliancewithrequirements.Thesitehasadequatearrangementstoensureaccesstosafedrinkingwater,sanitationandhygiene(WASH)for


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waterandsanitation,thesitemustalsocontinuallyworkwithrelevantpublicsectoragenciesuntilthisbasichumanrighttowaterandsanitationisfulfilled.

allworkers.Siteisalsousingaself-assessmenttoolforevaluating access to water sanitation and hygiene(WASH)atworkplace.Itcoverstheworkplacefacilitiesrelatedtowatersupply,sanitationandhygiene.

4.1.1Documentationdemonstratingcompliance

Recordsofwaterqualitytestreportsandselfassessment(WASH)wereavailable.Alsoallresultsfoundincompliance

4.1.2(Catchmentswithstakeholderswhohaveanunmethumanrighttosafedrinkingwaterandsanitation)Documentationofeffortstoworkwithrelevantpublicsectoragenciestofulfilhumanrighttosafedrinkingwaterandsanitation.

InCapitalteritarynosuchincidenthappendforunmethumanrights

Criterion4.2 4.2Maintainorimprovesitewaterbalance:Meetthesite’swaterbalancetargets.AsnotedinCriterion3.2.,wherewaterscarcityisasharedwaterchallenge,thesitemustalsocontinuallydecreaseitswaterwithdrawalsuntilbestpracticesaremetandworkwithrelevantpublicsectoragenciestoaddresstheimbalanceandsharedwaterchallenge.Note:ifasitewishestoincreaseitswateruseinawaterscarcecontext,thesitemustcausenooverallincreaseinwaterscarcityinthecatchmentanddepletionofthesite’swatersource(s)andencouragerelevantpublicsectoragenciestoaddresstheunlawfulwaterusecontributingtotheimbalanceinthecatchment.

Thecompany(Nestle)hasidentifiedthesitelocationaswaterstressedregion(notwaterscarsregion)andsetbenchmarks/targets for its water consumption. Manywater relater initiative have been implemented forimprovement in site water consumption targets. Sitewater consumption have been reduced from 1.67 to1.57m3ofwater/tonofproduction.

4.2.1Measurement-basedevidenceshowingthattargetshavebeenmet

Sitewaterconsumptionhavebeenreducedfrom1.67to1.57m3ofwater/tonofproduction.

4.2.2(Waterscarcecatchmentsonly)Evidenceofcontinualdecreaseorbestpractice

Reductioninwaterfrom1.67to1.58

4.2.3(Siteswishingtoincreasewithdrawalsinwaterscarcecatchmentsonly)Evidenceofnonet

Theyareprovidingtrainingtopublicandcommunityregardingwaterscarcityandtheyalsohaveadifferentprojectsonwaterrecovery


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increaseinwaterscarcity

Criterion4.3 4.3Maintainorimprovesitewaterquality:Meetthesite’swaterqualitytargets.AsnotedinCriterion3.2.,wherewaterqualitystressisasharedwaterchallenge,thesitemustalsocontinuallyimproveitseffluentfortheparametersofconcernuntilbestpracticesaremetandworkwithrelevantpublicsectoragenciestoaddresstheimbalanceandsharedwaterchallenge.Note:ifasitewishestoincreaseitswateruseinawaterstressedcontext,thesitemustcausenooverallincreaseinthedegradationofwaterqualityinthecatchmentanddegradationofthesite’swatersource(s)andencouragerelevantpublicsectoragenciestoaddresstheunlawfulwaterusecontributingtothedegradationinthecatchment.

The quality of source water is monitored. Themonitoringresultsshowsqualitydegradationintermofconductivitywhichhas increased from800–900ppmover the passage of 7 years (2009 to 2016). Howeverthesevaluesareinsaferange.Site management is engaged in activities to improvewater related areas. These activities are focused onreducing the water withdrawal and adopting bestpracticestoavoidwaterqualitydegradation.Staticanddynamic depth of water table is being monitored ondailybasis.

4.3.1Measurement-basedevidenceshowingthattargetshavebeenmet

Waterqualitytestreportsareavailableandallparamentersfoundinsaferange

4.3.2(Waterquality-stressedcatchmentsonly)Evidenceofcontinualimprovementorbestpractice

Theyareonlyfocusingtositewaterandimprovingthiswater

4.3.3(Siteswishingtoincreaseeffluentlevelsofwaterqualityparametersofconcerninwaterquality-stressedcatchmentsonly)Evidenceofnonetdegradationinwaterqualityinthecatchment

Siteisstrictlymonitoringqualityofitseffluentwatersothatitdoesnotharmthecatchmentwaterreserviors.ThridpartyeffluentqualitytestreportsareavaiableasevidancethattheeffulentsqualityparametersareinrangedefinedbyEPA.

Criterion4.4 4.4Maintainorimprovethestatusofthesite’sImportantWater-RelatedAreas:Meetthesite’stargetsforImportantWater-RelatedAreasatthesite.AsnotedinCriterion3.2.,whereImportantWater-RelatedAreadegradationisasharedwaterchallenge,thesitemustalsocontinuallyimproveitsImportantWater-Relatedeffortsuntilbestpracticesaremet,andthesitemustnotknowinglycauseanyfurtherdegradationofsuchareasonsite.

Sitehasintiatitedsomenewprojecttoreduceitwaterconsumptionandfollowingwaterconservationbestpractices.Sitewaterconsumptionhavebeenreducedfrom1.67to1.57m3ofwater/tonofproduction.


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4.4.1Documentedevidenceshowingthattargetshavebeenmet

Yes,Sitewaterconsumptionhavebeenreducedfrom1.67to1.57m3ofwater/tonofproduction.

4.3.2(Waterquality-stressedcatchments4.4.2(DegradedImportantWater-RelatedAreacatchmentsonly)Evidenceofcontinualimprovementorbestpractice

Yes,watersavingof6300m3tillNov,2017

Criterion4.5 4.5Participatepositivelyincatchmentgovernance:Continuallycoordinateandcooperatewithanyrelevantcatchmentmanagementauthorities’efforts.AsnotedinCriterion3.2,wherewatergovernanceisasharedwaterchallenge,thesitemustalsocontinuallyimproveitseffortsuntilbestpracticesaremet

Sitemanagement is actively involved in water relatedimprovementareasofcatchmentthroughcollaborativeworkwithWWF,NARC, CDA andotherNGOs. Currentwaterrelatedprojects includedripirrigationformaizecrop to reduce water consumption, construction ofcheck-damsanddug-wells to reduce rainwater runoffandetc

4.5.1Documentedevidenceofthesite’songoingeffortstocontributetogoodcatchmentgovernance

Yes,miniutesofmeetingswithgovernmentofficial,pictures,progressreportandinterviewswithstakeholders

4.5.2(Weakwatergovernancecatchmentsonly)Evidenceofcontinualimprovementorbestpractice

Sitemanagemmentisinvlovedinaprojectofdripirrigationformaizecroptoreducewaterconsumption.ThisprojectisincollaborationwithNARC

Criterion4.6 4.6Maintainorimproveindirectwaterusewithinthecatchment:Contactthesite’sprimaryproductsuppliersandwater-relatedserviceproviderslocatedinthecatchmentandrequestthattheytakeactionstohelpcontributetothedesiredwaterstewardshipoutcomes.

The community and Government and NGOs wasinterviewedtheyappriciatedtheeffortofNestle.

4.6.1Listofsuppliersandserviceproviders,alongwiththeactionstheyhavetakenasaresultofthesite’sengagementrelatingtoindirectwateruse

List of service providers is available and food service provider has been identified as AWS stakeholder. But no record was available showing the service provider has been communicated about AWS requirement and their role in responsible water usage. (NC)

Criterion4.7 4.7Provideaccesstosafedrinkingwater,adequatesanitationandhygieneawareness(WASH)forworkerson-site:Ensureappropriateaccesstosafewater,effectivesanitationandprotectivehygieneforallworkersinallpremisesunderthesite’scontrol.

Thesitehasadequatearrangementstoensureaccesstosafedrinkingwater,sanitationandhygiene(WASH)forallworkers.Siteisalsousingaself-assessmenttoolforevaluating access to water sanitation and hygiene(WASH)atworkplace.Itcoverstheworkplacefacilitiesrelatedtowatersupply,sanitationandhygiene.

4.7.1Listofactionstakentoprovideworkersaccesstosafewater,effectivesanitationandprotectivehygiene(WASH)on-site

Sitemanagementis;ProvidingcleandrinkingwatertoallworkersContinuouslymonitoringcleanlinessthroughinspectionEnsuringgoodconditionofsanitationsystemImplementingbesthygienepractices


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Criterion4.8 4.8Notifytheownersofsharedwater-relatedinfrastructureofanyconcerns:Contacttheownersofsharedwater-relatedinfrastructureandactivelyhighlightanyconcernsthesitemayhaveinlightofitsrisksandsharedwaterchallenges.

Theyhavesupplierlistandlistofallsatkeholderswithcontacts

4.8.1Listofindividualscontactedandkeymessagesrelayed

Maintained

STEP5:EVALUATE

Criterion5.1 5.1Evaluatethesite’swaterstewardshipperformance,risksandbenefitsinthecatchmentcontext:Periodicallyreviewthesite’sperformanceinlightofitsactionsandtargetsfromitswaterstewardshipplantoevaluate:xGeneralperformanceintermsofthewaterstewardshipoutcomes(consideringcontextandwaterrisks),positivecontributionstothecatchment,andwater-relatedcostsandbenefitstothesite.

The performance against water stewardship plan iscontinuously being monitored. Following are some oftheachievementsduringyear2017

- Waterconsumptionreductionfrom1.67to1.57m3ofwater/tonofproduction.

- Watersavingof6300m3tillNov,2017- 2.5millionPKRsavingfromwaterrelatedareas- 16.5 % water saving have been achieved by

waterrelatedprojects

5.1.1Post-implementationdataandnarrativediscussionofperformanceandcontext(includingwaterrisk)

Sitewaterstewardshipplanresultsareevidentofsite’sefforts to minimize risk of static depletion of watertable.

5.1.2Totalamountofwater-relatedcosts,costsavingsandvaluecreationforthesitebasedupontheactionsoutlinedin3.2(drawnfromdatagatheredin2.4.6)

They have different water saving projects. 2.5 millionPKRsavingfromwaterrelatedareas

5.1.3Updateddataforindicator2.4.7oncatchmentsharedvaluecreationbasedupontheactionsoutlinedin3.2

TheyhaveupdateddataforcatchmentwhichisSoan

Criterion5.2 5.2Evaluatewater-relatedemergencyincidentsandextremeevents:Evaluateimpactsofwater-relatedemergencyincidents(includingextremeevents),ifanyoccurred,anddetermineeffectivenessofcorrectiveandpreventivemeasures.Factorlessonslearnedintoupdatedplan.

Nowaterrelatedemergencyincidentorextremeeventoccurred,hencenosuchevaluationavailable.

5.2.1Documentedevidence(e.g.,annualreviewandproposedmeasures)

Maintainedaspresentationandalsophotographs


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Criterion5.3 5.3Consultstakeholdersonwater-relatedperformance:Requestinputfromthesite’sstakeholdersonthesite’swaterstewardshipperformanceandfactorthefeedback/lessonslearnedintotheupdatedplan.

The water stewardship plan was shared in an eventorganized by SustainableDevelopment Policy Institute(SDPI). The feedback was also taken from keyparticipants including stakeholder and technicalexperts. Overall feedback was positive about theplannedwaterrelatedinitiatives.

5.3.1Commentarybytheidentifiedstakeholders

Criterion5.4 5.4Updatewaterstewardshipandincidentresponseplans:Incorporatetheinformationobtainedintothenextiterationofthesite’swaterstewardshipplan.Note:updatingdoesnotapplyforinitialroundofStandardimplementation.

Theyhavewaterstewardshipplanfocusingtosustaiablewaterbalance,watergovernance,healthystatusandquality

5.4.1Modificationstowaterstewardshipandincidentresponseplansincorporatingrelevantinformation

Theyhaveupdatedasthisisfirstwaterstewardshipplantheymentionedindicator,responsibilityandmitigationaswell.

STEP6:COMMUNICATE&DISCLOSE

Criterion6.1 6.1Disclosewater-relatedinternalgovernance:Publiclydisclosethegeneralgovernancestructureofthesite’smanagement,includingthenamesofthoseaccountableforlegalcompliancewithwater-relatedlawsandregulations.

TheyhavedocumentedInternalProcedureforAllianceforwaterstewardship,Theyexplainedall6steps.TheyhavealsoInternalteamforIslamabadlikeAWSLead,CorporatePublicaffair,AWSLinkNestlewater,FcatoryComplianceManager

6.1.1Disclosedandpubliclyavailablesummaryofgovernanceatthesite,includingthoseaccountableforcompliancewithwater-relatedlawsandregulations

TheyhavedocumentedInternalProcedureforAllianceforwaterstewardship,Theyexplainedall6steps.TheyhavealsoInternalteamforIslamabadlikeAWSLead,CorporatePublicaffair,AWSLinkNestlewater,FcatoryComplianceManager

6.2Discloseannualsitewaterstewardshipperformance:Disclosetherelevantinformationaboutthesite’sannualwaterstewardshipperformance,includingresultsagainstthesite’stargets.

TheyhaveaweblinkforDISCLOSEDSUMMARYOFSITEWATERSTEWARDSHIPRESULTS,http://www.nestle.pk/asset-library/documents/creating_shared_value/yearly-water-ratio-trends-isf.pdf

6.2.1Disclosedsummaryofsite’swaterstewardshipresults

http://www.nestle.pk/asset-library/documents/creating_shared_value/yearly-water-ratio-trends-isf.pdf


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6.3Discloseeffortstoaddresssharedwaterchallenges:Publiclydisclosethesite’ssharedwaterchallengesandreportonthesite’seffortstohelpaddressthesechallenges,includingalleffortstoengagestakeholdersandcoordinateandsupportpublic-sectoragencies.

ThiswasverifiedduringstakeholderinterviewofCommunity,IndustryandNGOandfoundsatisfactory

6.3.1Disclosedandpubliclyavailabledescriptionofsharedchallengesandsummaryofactionstakentoengagestakeholders(includingpublic-sectoragencies)

ThiswasverifiedduringstakeholderinterviewofCommunity,IndustryandNGOandfoundsatisfactory

6.4Drivetransparencyinwater-relatedcompliance:Makeanysitewater-relatedcomplianceviolationsavailableuponrequestaswellasanycorrectiveactionsthesitehastakentopreventfutureoccurrences.Note:anysite-basedviolationthatcanposeanimmediatematerialthreattohumanorecosystemhealthfromuseoforexposuretosite-relatedwatermustbereportedimmediatelytorelevantpublicagencies.

TheyhaveCRPtoolkitwhiohcwasverifiedandfoudsatisfactroy

6.4.1Availablelistofwater-relatedcomplianceviolationswithcorrespondingcorrectiveactions

YestheyusedcompliancetoolkitandCRPtoolkitwhichwasverifiedduringauditandfoundsatisfactroy

6.5Increaseawarenessofwaterissueswithinthesite:Strivetoraisetheunderstandingoftheimportanceofwaterissuesatthesitethroughactivecommunications.

ThehavecommunicationonIntranet,andalsonoticeboradandalsoproviudedtariningfromAWASandinhouseandalsothruWWF

6.5.1Recordofawarenessefforts(datesandcommunication)and,ifpossible,levelofawareness

Thestaffatdifferentlevelinterviewedandawarenesslevelfoundsatisfactoryandalsotrainingisprovided

7 Appendix B Competence of team members MrTariqQumar BureauVeritas

Certification,Pakistan

TeamLead,approvedLocalAWSLeadVerifier,HeholdsaBachelorDegreeinAgricultureandM.ScinAgricultureEngineering.BeforejoiningBV,hegained12yearsofworkingexperienceinfoodindustriesincludingwaterindustriesHepassedthetrainingandobtainedthecertificateofAWSVerifierandLeadAuditorforSA8000andISO14001.HehasgoodknowledgeandfluencyinUrdu&Englishlanguages.


AWS AUDIT REPORT


MrImranAltafBhatti

BureauVeritasCertification,Pakistan

TeamMember,approvedLocalAWSsource,HeholdsaBachelorDegreeinMechanicalEngineeringandMastersinBusinessAdministration(MBA).BeforejoiningBV,hehave18yearsofdiversifiedexperienceindifferentindustriesincludingengineeringservices,foods,waterandcertifications.HeisLeadAuditorforSA8000,ISO14001,ISO50001andOHSAS18001.HeisalsoLeadverifiedforCDM.HehasgoodknowledgeandfluencyinUrdu&Englishlanguages.

MsMayHuang BureauVeritas

Certification,ChinaTeamMember,approvedAWSLeadVerifier,SheholdsaBachelorDegreeinEnvironmentalengineeringinElectricsandhydraulicsofWuhanUniversityandaMasterofEnvironmentalChemistry.BeforejoiningBV,shegained7yearsoftechnicalworkingexperienceinwatertreatmentandenvironmentprotection.ShepassthetrainingandobtainedthecertificateofAWSVerifierandalsoLeadAuditorforISO14001.

1. client and certificate details · aws audit report 1 bv certification china 010-59683888 1....

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