1 Alma Analytics Analyze to Optimize 2 Defining Analytics Analytics is the use of data, statistical analysis, and explanatory and predictive models to gain insights and act on complex issues. (EDUCAUSE) STRATEGIC QUESTION DATA ANALYSIS AND PREDICTION INSIGHT AND ACTION 3 Business Intelligence Improve: Business performance By providing: Insight for action / decision making aligned with strategy Based on: Clean, accurate, consolidated data Analytics: Value of Business Intelligence 4 While Analytics is a Priority in the Academic World.. Source: 2012 Study of Analytics in Higher Education - Educause 5..Analytics Use in Libraries is Lagging Source: 2012 Study of Analytics in Higher Education - Educause Instructional management Central IT Human resources Facilities Faculty promotion & tenure Faculty teaching performance Procurement Faculty research performance Enrollment management 100% Finance and budgeting Student progress Student learning Progress of strategic plan Alumni/advancement Research administration Library Cost to complete degree 6 The Provost View... If your provost begins a strategic review and asks that the library specify its degree of effect on any of these university bottom lines or, more likely, asks what the impact on them would be if there were a 10% cut in the librarys budget, how do you respond? The Relationship Between University Assessment and Library Assessment, David Shulenburger, Vice President for Academic Affairs, Library Assessment Conference, Baltimore, 2010 7 The Typical Reply Would Be... Our serials would have to be cut by A%, our monographs by B%, our hours by C%, our uncatalogued acquisitions would increase by D%, and our document delivery would decline by E% 8 The Provost (VC) View... As provost for over a decade, I sifted through mounds of such responses during the four budget cuts or rescissions that occurred on my watch. I tell you from experience that that kind of evidence is not very convincing.... 9 Challenges for Libraries in a Changing World Demonstrate contribution to core institutional goals Expand services beyond the traditional Provide new and advanced services to patrons All of the above in times of budget cuts and cost saving pressure 10 How Can Analytics Assist? Where should we invest our budget? Which areas will have the greatest positive impact on Patrons and Faculty staff? When we are asked to cut $10,000 where should it be and where will it cause the lowest impact? 11 Alma Analytics - Data-Driven Decision Making Predictive Analytics Prescriptive Analytics Hindsight Insight Foresight Value Difficulty WHAT happened? Primarily batch and some ad hoc reports WHY Did it happen? Increase in ad hoc reporting and Information on demand HOW should we take action? Dashboard for managers and analysts WHAT WILL Happen? Data-driven planning and forecasting HOW CAN we make it happen? Ability to model, manage, and adapt Descriptive Analytics Managed Reporting Ad Hoc Reporting Analytics Dashboards Scorecards & Benchmarking 12 Alma Analytics: Analyze to Optimize 13 Collection Optimization Review journal top usage trends Optimize your collection development by not renewing least used journals 14 Collection Optimization Analyze circulations by locations, class, and material type Optimize your space allocation: weeding, remote\offsite storage Location NameMaterial TypeBarcodePublication DateTime LoanedLast Loan Date GeneralBook (1970).0 GeneralBook (1969).0 GeneralBook (1967).0 GeneralBook (1968).0 GeneralBook142-10[1709]1 5/12/ :09 GeneralBook167-10(1970).0 GeneralBook (1966)0 GeneralBook [1619]0 GeneralBook (1969).0 GeneralBook (1969).0 GeneralBook [1588]0 GeneralBook [1636]0 GeneralBook [1630]0 GeneralBook [1628]0 GeneralBook [1625]0 GeneralBook [1619]0 GeneralBook [1660]0 15 Vendor Benchmarking Get accurate vendors expenditures easily Leverage for negotiation and efficient budget control Vendor NameExpendituresEncumbrances Gale$21,718.98$78, Springer$14,270.00$6, Ebooks for All$6,100.00$ National Booksellers$4,217.68$8, Alexander Street Press$1,500.00$5, Blackwells$880.00$5, Elsevier$500.00$20, JSTOR$500.00$6, Houtschild International Booksellers$341.77$50.51 Boardman$100.00$ AAL Book Pedlars$70.00$0.00 YBP US$63.96$ Ebook Library$55.00$5, Karger$50.00$ KYBO$27.00$53.00 A D & L Vendors$12.00$22.00 16 Vendor Benchmarking For monograph print orders compare average delivery time per vendor Select best vendors as preferred for rush orders VendorSubject Area Average time (request to available date) % within 7 days % within 21 days % within 42 days A English Language Monographs 2012%80%90% B English Language Monographs 352%70%100% C English Language Monographs 1930%100% D English Language Monographs 52050%60% 17 Industry Statistics Alma provides out of the box dashboards with reports that meet the needs of national reports such as: ARL for NA, SCONUL for UK Reduce current investment for each library in report creation and data manipulation Items Added Report Library NameMaterial Type Number of Items Total Added Items 94,574 Art Library Book196 Issue780 Education Library Book1,786 Issue254 Mixed material16 Music Score78 Law Library Book43 Issue68 Main Library Book37,270 Bound Issue26 DVD8 Issue38,399 Map21 Mixed material2,520 Music Score10,613 Technical Drawing65 Item Withdrawals Report Status P rocess Type Number of Items Item in place None79 Item not in place Acquisition196 Managed by Department1 Missing3 None1 Resource Sharing Request47 Transit4 Total Items Withdrawn331 Item Count by Library and Location Library NameLocation NameItem Count Art Library Ballet Music1 General377 Rare Collection4 Reference8 Art Library Total390 Education Library Children's Collection14 Curriculum Lab3 Educ teaching11 General182 Music1,751 Psychology22 Reference40 Reserves38 Education Library Total2,061 18 Funds Analysis Analyze your funds easily: expenditure/encumbrance/remaining Easily analyze your acquisitions distribution per material/Vendor/Library Control your funds burn down based on actual remaining funds Adjust funds allocation if needed per material types Expenditure Classifications Grand Total4,83155,436 Mathematics4,420 Chemistry503,950 Physics3,790 Nursing2,945 Biology (General)1,860 Physiology1,160 Commerce920 Public aspects of medicine620 Science (General)400 Literature (General)377 Sociology370 Periodicals360 19 Funds Analysis Analyze funds expenditure vs. usage per library Optimize library funds allocation according to actual use and services delivered Library NameExpenditure # of Loans Expenditure/ Loans Main$150,000138,540$1.08 Law$186,500142,500$1.31 Music$195,00018,950$10.29 Science$245,000195,210$1.26 Medical$302,15025,400$11.90 Social Science$144,60089,652$1.61 Mathematics$265,12550,562$5.24 Engineering$275,00025,780$10.67 20 Funds Analysis Analyze funds burn down and use advanced analytics to predict expected burn down for the remainder of the year. Defer or accelerate acquisitions/programs based on predicted burn-down rate 21 Patron Services The time from the ILL request to actual delivery to the patron Direct requests to the most efficient resource sharing partner Partner NameAVG # Days From Request to Material Arrival ILLiad10 University A7 University B6 University C5 University D5 British Library4 University E3 22 Patron Services Analyze the historic loans of titles that have open requests Reduce delivery time by either changing loan policy or acquiring more copies Material TypeAuthorTitleNumber of Items Number of Loans Avg. Loans per copy Number of open Requests BookPalepu, Krishna G., Business analysis and valuation : text & cases / BookWolff, Jonathan.An introduction to political philosophy / BookHillier, David.Corporate finance / BookFeenstra, Robert C.International economics. / BookCheckland, Peter. Learning for action : a short definitive account of soft systems methodology and its use for practitioner, teachers, and students / BookDrury, Colin.Management accounting for business / Book Key concepts in geography / OversizeTortora, Gerard J.Principles of anatomy and physiology 23 Patron Services Compare your institution to your peers Make acquisition decisions that are better aligned with your patron demand 24 Alma Analytics Key Benefits Includes the most comprehensive list of pre-built reports and dashboards for a fast start 25 Alma Analytics Key Benefits Alma analytics provides users with the flexibility to customize their own reports and dashboards 26 KPI Dashboards Create you own Key Performance Indicators analysis, reports and widgets to improve performance and streamline processes Based on KPIs and Main Counts Management Roles Director Department Head 27 Alma Personalized KPIs Dashboards 28 Alma Analytics Key Benefits Analytics is embedded within workflows at the point of decision making 29 Alma Analytics Key Benefits Integrating real library data into advanced analytics Example is the use of real cost taken from invoices, for a cost per use analysis 30 Alma Analytics Key Benefits Leverage the Alma Community by reusing shared peer reports 31 Alma Analytics Key Benefits Reports can be a trigger for an Alma workflow E.g.: start by running a report on all items created more than 10 years ago which were never loaned 32 Alma Analytics Key Benefits Then run a job to move items into offsite or remote storage 33 Dashboards... Anywhere... 34 Aiming For That Day.... 35 Demonstrating Library Value via Library Analytics The library is a hub of intersecting networks where both faculty and students freely share information about themselves Shift toward analytics-driven decision making Leverage analytics to demonstrate and expand library value 36 THANK YOU!