1 administrator introduction driver discount lodging program for t-chek systems

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1 Administrator Introduction Administrator Introduction Driver Discount Lodging Driver Discount Lodging Program Program For For T-Chek Systems T-Chek Systems

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Page 1: 1 Administrator Introduction Driver Discount Lodging Program For T-Chek Systems

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Administrator IntroductionAdministrator IntroductionDriver Discount Lodging Driver Discount Lodging

ProgramProgram

ForFor

T-Chek SystemsT-Chek Systems

Page 2: 1 Administrator Introduction Driver Discount Lodging Program For T-Chek Systems

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Table Of Contents

First StepsProgram OverviewCLC Hotel NetworkDrivers: Using The ProgramAdministrators: Using The ProgramAdministrators: Web Screens

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First Steps

Use the following pages to familiarize yourself with the Driver Lodging ProgramDistribute Supplemental Cards and Letters to drivers

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Program OverviewProgram Overview

Driver Lodging ProgramDriver Lodging Program

T-Chek & Corporate Lodging have developed a new hotel program for drivers.

The program’s goal is to reduce overall hotel costs significantly.

The program will provide centralized tracking, billing, audit and accounting for hotel expenditures for your entire company

Your driver’s T-Chek Fuel Card is now accepted at over 5,000 hotels with truck parking.

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Program OverviewProgram Overview

WhoWho is Corporate Lodging is Corporate Lodging ConsultantsConsultants

CLC Develops and manages custom lodging programs for businesses in North America

27+ year old company serving over 275+ clients

The largest single-source private purchaser of hotel rooms in North America

20,000+ hotel properties in our network

13+ million rooms - 35,000 travelers/night

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Program Overview

How the Program WorksThe traveler presents their T-Chek

Card at check-in. The card is used

for identification and billing.

• Hotel bills CLC. • CLC thoroughly audits each room charge.

T-Chek Invoices Client

CLC Routes Data to T-Chek

CLC pays hotel

Detailed Reporting

Client pays T-Chek

T-Chek Pays CLC

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CLC Hotel Network

Hotels are Located Nationwide

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CLC Hotel Network

Mid-Scale, Budget and Economy

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245

1,073

1,356

931

631

444283

206130 78 57 40 6227

0200400600800

1,0001,2001,4001,600

$25 o

r les

s

$25 -

$30

$30 -

$35

$35 -

$40

$40 -

$45

$45 -

$50

$50 -

$55

$55 -

$60

$60 -

$65

$65-

$70

$70-

$75

$75-

$80

$80-

$85

$85+

Room Rate (without Tax and Fee)

Num

ber

of H

otel

s*

CLC Hotel Network

Most Rates are Under $45

* Data from over 5,000 CLC Hotels

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119

187

332

422

484526

568522

463

266

152

69

131

5% 10%

15%

20%

25%

30%

35%

40%

45%

50%

55%

60%

65%

Discount vs. Best Available Rate

Num

ber

of H

otel

s*

CLC Hotel Network

30%-50% Savings At Most Hotels

* Data from over 4,300 CLC Hotels 9/26/05

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Drivers: Using the ProgramDrivers: Using the Program

Hotel List Available Via Web or PaperHotel List Available Via Web or Paper

A hotel list has been developed for the use of your drivers. This list is available on-line or copies of a paper directory can be ordered at www.tchek.com.Search the area you are visiting by city & state or by zip code and choose a hotel located near your driver’s destination.

Web or Paper Hotel List

Traveler makes reservationdirect with hotel

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Drivers: Using the ProgramDrivers: Using the Program

Reservations Are Not Required

Reservations are not necessary with this program. If you want to be sure a room is available, you may contact the hotel in advance. Please be sure to say you are using the Corporate Lodging Program and will be using the T-Card. If you experience any problems while checking into the hotel, call (888) 545-9391 to speak with Corporate Lodging Consultants’ Traveler Support Center.

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Drivers: Using the ProgramDrivers: Using the Program

Traveler Support Center (Traveler Support Center (888) 545-9391

24 x 7 Check-In AssistanceToll-Free on card to get access to live operator to assist at hotel check-in if needed.

Directory AssistanceProvide a list of hotels participating in the Driver Lodging Program in a particular city ($1.95 Per Call)

ReservationsLocate and Reserve a hotel for a driver ($4.95 per call)

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Drivers: Using the ProgramDrivers: Using the Program

Checking Into The Hotel

The driver should present a T-Card at the front desk when arriving at the hotel. The hotel will electronically swipe the card or ask the driver to sign a manual credit voucher.

The hotel will send the bill (room charge and taxes only) to Corporate Lodging. The driver will need to pay any personal or incidental charges directly to the hotel upon check-out.

If the driver has any problems checking-in, he/she should immediately call the number on their supplemental card, (800) 591-4860 , to reach the CLC Traveler Support Center. The TSC will work with the hotel to get the driver checked in.

Traveler checks in to hotel

Hotel direct-bills CLC.

CLC thoroughly audits each room charge.

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Administrators: Using the ProgramAdministrators: Using the Program

Accessing your Information On-LineAccessing your Information On-Line

Available 24 x 7 – Most up-to-date information

Log-On at www.tchek.com

Find a Hotel

Leave Hotel Feedback

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Administrators: Using the ProgramAdministrators: Using the Program

Updates to the Hotel List:Updates to the Hotel List:

As new hotels are added, or others removed from the program, please refer to the list on-line for the most up to date information.

If there are needs for better coverage in a city, state or region where your company stays 5-10 nights a month, forward the information to:

[email protected]

Not every hotel will participate in the program. With adequate volume and flexibility we can work to locate a suitable hotel in the area.

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Administrators: Web Screens

Web Table of Contents

Search For Hotels by Zip Code, City or State

Identify Potential Card Abuse

Comment on a Hotel (with Follow Up by CLC)

Make a Reservation Through CLC’s Traveler Support Center

View Hotel Billings by Hotel, Date, and/or Employee

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Administrators: Web Screens

View Approved Hotels

Search Radius From City Center (if left blank, searches city only)

Three Letter Airport Identifier

If the Volume Selection is Checked Below, The number of Room Nights Since This Date is Returned

When “Submit” is clicked, the selected information for each hotel is returned.

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Administrators: Web Screens

View Sleep History

Restrict report by Cost Center (if applicable)

T-Chek Users Will Not Use Invoice Number

Five Digit CLC Hotel Number

Employee Number as Reported by T-Chek (CDL #, Vehicle #, Driver ID)

Search by either Sleep Date (Check In) or Invoice Date

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Administrators: Web Screens

Consecutive Night Stays

Five Digit CLC Hotel Number; If Left Blank, Searches For All Consecutive Nights Stays

Stays Between These Dates Will Be Searched For Consecutive Nights

Use This Screen to Identify Potential Fraud if Drivers are not Allowed to Stay Consecutive Nights

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Administrators: Web Screens

CLC ReservationsIf entered, reservation stays can be coded with this value

Location Where User Would Like a Hotel Room Reserved

Multiple Rooms Can Be Requested

Once the Reservation is Made, CLC’s Traveler Support Center Will Contact the User

User Can List Specific Hotel Preferences Here

User Selects the Reason For The Reservation:Requesting Approved HotelApproved Hotel is FullNo Approved Hotel in AreaCancellation

User Provides Details for Each Room Required

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Thank You !Thank You !

This program is designed to save your This program is designed to save your company money and provide better company money and provide better

information about your hotel spend. information about your hotel spend. Please contact your T-Chek Account Please contact your T-Chek Account

Service Manager if you have any Service Manager if you have any questions.questions.

If you have feedback regarding this training, please email your comments to [email protected]