1 a presentation from : sri s. satyanarayana chairperson ramagundam municipality workshop on...

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1 A Presentation From : Sri S. SATYANARAYANA Chairperson Ramagundam Municipality Workshop on “Strengthening Urban Management in India” at ASCI – Hyderabad, 19-23 January’04. Original presentation has been modified for Internet use.

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Page 1: 1 A Presentation From : Sri S. SATYANARAYANA Chairperson Ramagundam Municipality Workshop on “Strengthening Urban Management in India” at ASCI – Hyderabad,

1

A Presentation From :

Sri S. SATYANARAYANAChairperson Ramagundam

Municipality

Workshop on “Strengthening Urban Management in India” at ASCI – Hyderabad, 19-23 January’04.

Original presentation has been modified for Internet use.

Page 2: 1 A Presentation From : Sri S. SATYANARAYANA Chairperson Ramagundam Municipality Workshop on “Strengthening Urban Management in India” at ASCI – Hyderabad,

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CHANGE MANAGEMENT IN RAMAGUNDAM MUNICIPALITY

KARIMNAGAR DISTRICT

ANDHRA PRADESH

Page 3: 1 A Presentation From : Sri S. SATYANARAYANA Chairperson Ramagundam Municipality Workshop on “Strengthening Urban Management in India” at ASCI – Hyderabad,

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General Condition of Normal Municipalities

Poor Administration Low Income Low Collection Insufficient Infrastructure Poor & Insufficient Water Supply Poor & Ineffective Sanitation Public Dissatisfaction

ASCI 19-23 Jan’04.Hyd

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ACTIVITIES OF MUNICIPALITY

CLEAN ENVIRONMENT GOOD WATER SUPPLY EFFECTIVE ILLUMINATION GOOD INFRASTRUCTURE PERFECT SERVICE DELIVERY POVERTY ALLEVATION EFFECTIVE ADMINISTRATION STRONG FINANCE

ASCI 19-23 Jan’04.Hyd

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Involve Councillors ,Public Representatives and Voluntary Organisation.

Motivate Staff. Simplify the systems. Set good Principle and Practices. Set Goals and Plans to reach Goals. Aim to get Public Satisfaction at every step Improve Financial Recourses & Reduce Wasteful

Expenditure Provide Transparent Administration. Try for Cost Effective Innovative Technologies. Improve Efficiency and Cost effective in every department

We need Change Management .

ASCI 19-23 Jan’04.Hyd

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Steps for

Create Confidence in the Citizen That the Council

is for Development

ASCI 19-23 Jan’04.Hyd

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CLEAN ENVIRONMENT

Clean Ramagundam Organised the programme of

‘Clean Ramagundam’, mobilised sufficient men and machinery and entire town was cleaned to show to the people how good is the town when it is clean.

With street plays and pamphlets reached near

to the people particularly housewives how they should cooperate for cleanliness.

ASCI 19-23 Jan’04.Hyd

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EFFECTIVE ILLUMINATION

1800 Streetlights, 400 Sodium Vapor Lamps 3 high mass lights, 300 electrical poles, 120 km. conductor and repair of old streetlights are taken up on mass scale.

Timers are provided.

Better Maintenance system introduced.

House owners are made responsible for safety of the Streetlights.

ASCI 19-23 Jan’04.Hyd

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PERFECT SERVICE DELIVERY

List out services extended by Municipality.

Simplified the procedures.

Developed systems and controls.

Motivated the concerned to follow the new concept.

Give awareness to the beneficiaries.

Few Steps taken towards Perfect Service Delivery are explained under Effective Administration.

ASCI 19-23 Jan’04.Hyd

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Steps for

Strong Financial Management Initiatives

At Ramagundam Municipality

ASCI 19-23 Jan’04.Hyd

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STRONG FINANCE

Good Revenue Collection System Eradication of Revenue Leakages Reduction of avoidable expenses Tap Govt. schemes Better Accounting system Optimum Utilisation of Assets &

Resources Computerisation

ASCI 19-23 Jan’04.Hyd

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STRONG FINANCE

Collection of Taxes from - Property Tax

- Advertisement Tax

- D&O Trade License Fee

- Service Charges from Hospitals,

Hotels, Lodges & Hostels, etc.

ASCI 19-23 Jan’04.Hyd

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- 1% on License Fees from Bars & IMFL shops- Vacant Land Tax- Permission charges & Regularisation of

Constructions - Entertainment Tax- Stamp Duty- Mutation Fee & Fee for Certificates

STRONG FINANCE

ASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS REFORMS Engaged 60 Graduates unemployed youth, surveyed entire town and covered all the

houses into tax net.

- This has increased tax revenue by Rs.60.00 lakhs

Measured all the doubtful houses and re-assessed properties.

- This has increased revenue by another Rs.20.00 lakhs.

Computerised and issued challans for payment of Property Tax.

Accounts are opened in all the Banks. The house owners can pay tax at their convenient time at their convenient Bank.

STRONG FINANCE

ASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS REFORMS Engaged unemployed boys and girls for a period of one

month who have gone to every house and handed over the Challan, briefed them what Municipality is doing, what has been done in the ward and what is the Income and Expenditure from the ward, why they should pay the tax and how the tax has to be paid .

Surveyed, Identified and listed ward-wise all the D&O Trades in the town by engaging unemployed youth.

Serving Demand notices to all the Traders and collecting tax.

- This shall increase Revenue by Rs.10.00 lakhs.

STRONG FINANCE

ASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS REFORMS

Advertisements Tax is Privatised

Making public responsible for payment of taxes as collection by Municipality is dispensed.

Meter Reading and Issuing of Water Supply Bills is Privatised

STRONG FINANCE

ASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS REFORMS Identifying and levying Vacant Land Tax is in process. We expect Vacant Land Tax of about Rs.3.00 crores per

annum. Keeping a watch on Entertainment tax and Stamp Duty and

Professional Tax. Total Revenue Demand has increased from Rs.1.80 crores to

Rs.7.50 crores and expect to increase to Rs.10.00 crores by next year.

Our Municipality is Upgraded from Grade II to Grade I and now to Special Grade We shall achieve Selection Grade by 2003-2004

STRONG FINANCE

ASCI 19-23 Jan’04.Hyd

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Kept watch on Power bills and reduce power consumption

Provided Timers for Power Saving Effective use of Municipal Resources Privatization of Security and Operation &

Maintenance of Water supply Privatization of Sanitation by engaging Dwcua

Groups.

REDUCTION OF EXPENDITURE

ASCI 19-23 Jan’04.Hyd

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Improved Cost effective Sanitation system

Computerisation for Simplifying and Streamlining the System.

Always watch for cost analysis for cost reduction

REDUCTION OF EXPENDITURE

ASCI 19-23 Jan’04.Hyd

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Steps for

Effective Administration and Management

Initiatives

At Ramagundam Municipality

ASCI 19-23 Jan’04.Hyd

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Effective Management systems and controls for every Department.

Involvement of Councilors and staff and motivate them.

Good principles and practices.

Privatisation to meet the gap.

Transparency

Optimum utilisation of the available resources.

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration Developed systems of functioning and controls for every

Department.

Area is divided into zones. Reorganized the functions of the staff by converting all the Bill Collectors and office assistants as Zonal Officers and made them responsible for all the functions of the Municipality in the zone.

Issue of Birth and Death Certificates is simplified, streamlined to issue on first come first served basis - for the transparency it is shown on the Board updating everyday what serial number applications are received and upto what serial number certificates are issued.

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration

Procedure for Construction permissions is simplified and streamlined. Permissions are issued within 5 days –12 days on first come first served basis. The applications are received at service centre and approvals are dispatched through courier. - for transparency, it is shown on the Notice Board, updated every Wednesday upto what serial number applications are received and what serial number applications are approved/rejected.

Complaints for Water Supply, Sanitation, Streetlights, Town Planning and General are received in person or by phone are given subject-wise serial number and attended on first come first served basis.

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration The signature of the complainant is obtained on complaint form

certifying that the complaint is attended satisfactorily duly certifying the materials consumed. - for transparency, it is shown on the Board, updated everyday morning upto what serial number complaints are received and upto what serial number complaints are attended.

Developed internal reporting system so that the delay in attending service is reported to the Chairperson/Commissioner.

Commenced Service Centre (now Citizen Charter). Any citizen coming for the help is received well and attended through Service Centre which is managed by young graduate girls under supervision of a senior most hardworking Bill Collector.

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration A Video programme covering around 10 minutes regarding the procedure

for Construction Permissions, issue of Birth and Death Certificates, Financial condition of the Municipality, Payment of Taxes, how to get Water Supply Connections, how to avoid Stray Cattle etc. are prepared and telecasted on every Saturday at 9.00p.m. for the awareness of the citizens.

Provide Boards in every ward showing Tax Arrears and Demand, Tax received and balance Tax, cost of services and the details of works executed for the information of the people living in that ward.

Dial your Chairperson programme is organised on every second Saturday from 1.00pm - 2.00pm - attend over 30 enquiries, explain procedure – bring awareness – which is well received by public- Attended by MRO, CI of Traffic, ADE of Electrical in addition to Commissioner & all Heads of the Department of Municipality.

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration Involved the staff, Councilors and other important persons of the town

in the following committees.1. Town Development Committee

2. Town Planning Committee

3. Sanitation Committee

4. Electrical Committee

5. Sports and Cultural Committee

6. Family Planning Committee

7. Library Development Committee

8. Committee for Poverty Reduction

9. Committee for 100% Literacy

10. Committee for Horticulture Development

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration Conducting regular morning meetings on every Tuesday and

Friday and reviewing the position & follow up.

TUESDAY FRIDAY

Water supply Resource MobilizationElectrical Maintenance Identification of Finance Res’rceReview of Town Planning Monitor of Collection of all TaxesRoad widening Reduction of ExpenditureIDSMT Financial AccountingDFID Project Review of Weekly Income/ Exp’nConstruction of Under Ground Drg. Review of Sanitation

AdministrationPoverty

AlleviationDevelopment

Greenery

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Few Steps Towards Effective Administration

Regular involvement of the concerned is helpful in effective decision making and implementation.

Engaging unemployed active graduate for providing Better Services.

Started improved Personal Register System with Heads of the Department for Effective Disposal of Correspondence.

EFFECTIVE ADMINISTRATION

ASCI 19-23 Jan’04.Hyd

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Steps for

Cost Effective Sanitation For Clean Environment

At Ramagundam Municipality

ASCI 19-23 Jan’04.Hyd

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Effective Solid Waste Management

Cost Effective Technology With Community Involvement

Handling And Treating Sewage & Liquid Waste

Recycling Of Liquid Waste – Zero Discharge To River Godavari

Control Of Air Pollution

Development Of Greenery

CLEAN ENVIRONMENT

ASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT

We clean drains once before rainy season and once after rainy season avoid regular cleaning to discourage people putting garbage in the drains.

All the resources like Vehicle, Staff, Supervisory staff is distributed among the wards and responsibilities are fixed.

The root-maps are prepared duly numbered, the drawing showing which vehicle shall clean particular dustbin with date and time. Signature of the nearest house owner is obtained certifying proper cleaning and disinfection of dustbins with date & time.

A booklet is developed and circulated among the Councilors and Zonal Officers for effective implementation.

EFFECTIVE SOLID WASTE MANAGEMENT

ASCI 19-23 Jan’04.Hyd

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Councilor : Mekala THirupathi (Phone: 244892)Zonal Officer : N.Venkateshwarlu

Sanitary Inspector (Contact Basis) : M.Chalapathi

Sanity Jawan : M.Lingaiah

Working Trolley : AP 15U 7952

Trolley Workers : 1) A.Sammaiah

: 2) A.Ravi

Sweeper (PH.W) : 1) Bontha Ellamma

Drainage Cleaner : 1) Lingaiah (Contract)

Trolley Working Days : Monday, Tuesday, Wednesday

Monday : 01 to 08 Dust Bins

Tuesday : 09 to 16 Dust Bins

Wednesday : 17 to 23 Dust Bins

Tractor WorkDay : Tuesday

Tractor No. : 1) AP15U 9011, 12 (Every Day)

: 2) AP15U 7258 (Afternoon)

Tuesday : Shalapally

CHART FOR WARD NO.16

EFFECTIVE SOLID WASTE MANAGEMENTASCI 19-23 Jan’04.Hyd

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Dustbins Lifting Time Table (Trolley)

MONDAY

1 2 3 4 5 6 7 8

5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45

AM AM AM AM AM PM PM PM

TUESDAY

9 10 11 12 13 14 15 16

5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45

AM AM AM AM AM PM PM PM

WEDNESDAY

17 18 19 20 21 22 23 24

5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45

AM AM AM AM AM PM PM PM

EFFECTIVE SOLID WASTE MANAGEMENTASCI 19-23 Jan’04.Hyd

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Dust Bins Place & Address

1) Goli Venkatamallu, - 19-6-309 13) Eleshwara Gopal, 18-2-79

2) Dawn Public School 14) Khaja Ameeruddin, 18-2-124

3) P. Narsimha School 15) Muneeruddin, 18-2-124

4) Md. Ahmed Hussain, 18-5-220 16) Gundrathi Mallaiah, 18-2-46

5) V. Ramesh Babu, 18-5-315 17) Providence School before

6) M. Janardhan Rao, 16-9-214 18) Chelpuri Mallaiah, 18-1-59

7) Ganjula Veeraiah, 18-6-137 19) Chelpuri Pochamallu, 18-1-5

8) Burla Barathamma, 18-6-9 20) G. Brahmaiah, 18-1-50

9) V. Rangaiah, 18-6-167 21) Chelpuri Lingaiah, 18-1-75

10) Jakkula Shankaraiah, 22) Pendyala Odelu, 18-1-821

11) Vidya Bharathi (TM) High School 23) Neelam Chandraiah, 18-1-125

12) Vidya Bharathi (E) High School 24) Srirama Gurukulam

EFFECTIVE SOLID WASTE MANAGEMENTASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT

The house wives are recognised and praised for keeping their streets clean in slums and motivated to continue the same habit. Municipality taken 100% responsibility for clearing garbage from selected points.

To encourage housewives, gifts and rewards are given once in a year to keep their streets clean.

EFFECTIVE SOLID WASTE MANAGEMENT

ASCI 19-23 Jan’04.Hyd

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EFFECTIVE SOLID WASTE MANAGEMENT

FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT

Inefficient bullock carts are dispensed with by encouraging Auto Trolleys by providing loan under SJSRY which has increased efficiency of disposal system.

Encouraged ill-fated women i.e. young widows and divorcees to form into a DWCUA group to take up sanitation as privatisation.

ASCI 19-23 Jan’04.Hyd

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FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT

LITTER FREE ZONE: Litter Free Zone is identified covering about 1200 houses, a pilot

project is developed.

Rag Pickers are identified, trained for good living and good habits and provided tricycles with two compartments for collection of garbage from door to door.

House owners are provided with buckets in two colours one in Green for biodegradable and Blue for non-biodegradable with a chart and the garbage is separated by housewives at the collection point.

EFFECTIVE SOLID WASTE MANAGEMENT

ASCI 19-23 Jan’04.Hyd

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LITTER FREE ZONE: The biodegradable waste is taken to compost yard. Rag pickers

separate useful scrap and balance is dumped at change points which is lifted by Municipal Tractors for land filling.

Harmful garbage from Hospitals is separately collected and buried.

Since the pilot project is successful we proposed to implement the same throughout the town which shall cost about Rs.1.50 crores.

EFFECTIVE SOLID WASTE MANAGEMENT

ASCI 19-23 Jan’04.Hyd

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EFFECTIVE SOLID WASTE MANAGEMENT

FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT

With the success in implementation of Litter Free Zone in part of the town, a proposal for 100 tricycles has been put for approval of DFID to cover the entire town under ‘Litter Free Zone’ and the same is approved.

ASCI 19-23 Jan’04.Hyd

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We have provided about 3353 Nos. ILCS latrines, mostly outside thickly populated area where sewerage system is not economical.

Encouraged Community Sewer System with 40% public participation covered over 4000 families under 18 schemes.

Surveyed entire town to identify present system of latrines in the town by engaging unemployed graduates.

Notices have been served to all those who are directly leaving the sewage to open drain to immediately construct their own septic tank.

Processing application for loan to provide latrines to the entire population in the town at a cost of Rs.7.8 crores. And the same is approved by HUDCO

SEWAGE & LIQUID WASTE MANAGEMENT

ASCI 19-23 Jan’04.Hyd

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SURVEY OF LATRINES WITH OR WITHOUT SEPTIC TANK IN

RAMAGUNDAM MUNICIPALITY

Ward No.

No. of Houses

Dry Latrines

Flush out Latrines connected to

Septic tank functioning

YES/NO

Open Defecations

I.L. S.S.Directly to

drainSewer w.o. septic tank

Sewer with septic tank

own septic tank

1 871 -- 3 -- -- 454 -- 414 281 133

2 683 -- 62 -- -- 279 -- 342 36 306

3 1018 -- 9 -- 6 470 -- 533 249 284

4 1259 -- -- -- -- 611 -- 648 70 578

5 1455 -- 66 -- -- 799 -- 590 590 --

6 1243 -- 134 58 439 230 -- 382 242 140

7 811 -- 40 236 344 8 -- 183   183

8 1847 -- 5 2 801 401 -- 638 49 589

9 986 -- 225 365 295 -- No.6 101 -- 101

10 1055 1 192 605 35 18 -- 203 -- 203

ASCI 19-23 Jan’04.Hyd

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11 1321 -- 83 708 234 1 No.1 293 -- 293

12 1271 -- -- 711 189 4 -- 367 -- 367

13 1551 -- 46 130 73 4 -- 1298 -- 1298

14 1244 14 108 272 346 109 -- 395 -- 395

15 1342 -- 56 89 89 650 -- 458 -- 458

16 1469 -- 112 31 104 866 -- 356 -- 356

17 1046 -- 52 403 52 361 -- 178 -- 178

18 1429 -- 94 939 225 146 -- 25 -- 25

19 1289 -- 409 370 441 22 -- 47 -- 47

20 1094 -- 37 238 656 -- -- 163 -- 163

21 1116 -- 7 52 930 9 -- 118 -- 118

22 988 -- 13 471 359 1 -- 144 -- 144

23 1075 -- 107 273 265 -- -- 430 -- 430

24 1103 -- 134 294 408 -- -- 267 -- 267

25 631 -- -- 101 382 -- -- 148 -- 148

26 1886 10 272 205 144 24 -- 1231 -- 1231

27 328 -- 1 5 23 72 -- 227 9 218

28 297 -- -- 16 -- 182 -- 99 13 86

29 221 -- -- 121 -- -- -- 100   100

30 1844 -- 8 190 1012 78 -- 556 27 529

31 516 -- -- -- -- 94 -- 422 396 26

32 667 -- -- 11 294 177 -- 185 151 34

33 887 -- 142 92 212 236 -- 205 92 113

34 18 -- -- -- 5   -- 13 -- 13

  35861   2417 6988 8363 6306   11759 2205 9554

… Contd.ASCI 19-23 Jan’04.Hyd

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UNDERGROUND DRAINAGE SYSTEM

• With the participation of Public Sectors developing underground drainage system for thickly populated area at a cost of Rs.14.00 crores.

• Government have developed a project under NRCP for treatment of Liquid effluent at a cost of Rs.12.00 crores.

• We are insisting to convert the above scheme into gravity system.

• Prepared proposals for re-use of treated effluents for irrigation and afforestation with an investment of Rs.1.50 crores.

- with this there shall be zero discharge to River Godavari.

SEWAGE & LIQUID WASTE MANAGEMENT

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DESCRIPTION OF WORKS Total costTo be spent

Grantsby Govt.

Contribution by Public Sectors

To be spent ByMunicipality

PublicContri-bution

Loans toPublicByHUDCO

Approved To be Approved NTPC SCCL GENCO

Solid Waste Management 150.00 45.00 28.00 2.00 75.00

Providing latrines to every house

780.00 260.00 78.00 442.00

Underground Drainage System

1400.00 500.00 500.00 100.00 200.00 100.00

Effluent Treatment & DisposalNRCP Project

1200.00 1200.00

Recycling of treated effluent 150.00 45.00 30.00 75.00

Development of DWCUA Groups for Nursery &Parks

6.00 2.40 1.20 2.40

Total Rs.3686.00 1200.00 352.40 500.00 500.00 100.00 259.2 180.00 594.4

THE TOTAL EXPENDITURE INVOLVED AND FUNDSTO BE MET FOR 100% SANITATION

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Cost Effectively Technology used at Ramagundam

Ferro Cement Drain Ferro Cement Drain is developed as an innovative cost effective

alternate for effective drainage of effluent Advantages are

- Work can be carried out during the flow of effluent

- Cost effective, more than 40% saving- Durable, long life- Occupies less space- Replaceable- Due to high velocity, it is free from pig menace- Helps in quick construction

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OPTIMUM RETENTION OF RAIN WATER

A Committee is constituted with involvement of local public sectors, Retired Chief Engineers Irrigation Department, All Government departments connected with Irrigation works

– To Study & Develop schemes to augment optimum rainwater

– The committee shall recommend to share the works among Municipality, Public Sector and Govt. Agencies

– Targeting to complete all works before next rainy season

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DEVELOPMENT OF GREENERY

To Cover greenery over entire area, targets are fixed to plant more than 3.00 Lakhs plants every year.

Parks are to be developed and handed over to Local Associations for maintenance.

Senior Citizens Park is developed and to be handed over to Senior Citizens Association.

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Developed 2 DWCUA Schemes for developing Nurseries in Municipal Area which will give livelihood to 30 less

fortunate women. Develop 2 DWCUA Scheme for

Developing Parks in Municipal Area which will give livelihood to 30 less fortunate

women

DEVELOPMENT OF GREENERY

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Steps for

Water Supply Initiatives

At Ramagundam Municipality

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Ramagundam Municipality has got the following facilities to serve 2.5 lakh population.

Infiltration Gallery with a capacity of 21 MLD.

Two stage pumping with 1000 KL Supply

4 Reservoirs with a supplying capacity of 6000 KL

Distribution Main Network with a coverage of 31 km.

WATER SUPPLY

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Ramagundam Municipality got the following Problems to serve.

Poor consumer relations.

Inexperienced Staff

Losses in the distribution network.

Losses in the Service Connection

Free Water through Illegal Connection from SCCL

WATER SUPPLY

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WATER SUPPLY

A TARGET OF 20,000 TAP CONNECTIONS FOR THE YEAR 2004-2005

Following actions are taken to full fill the Target by the end of the year 2004-2005

Donation is being collected on Easy Installments

Installation rates & procedures are simplified to reduce the burden over the consumer.

Subsidized Donation from poor on easy installments.

A Flat Tariff for Water supply was being colleted at Rs. 60.00 p/m and now reduce to Rs. 40.00 p/m

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WATER SUPPLY

Donations Installments are divided in Three packages

Package I “ABOVE BPL “Donation = Rs. 5000.00, Advance= Rs. 1000, 8 EMI= Rs. 500

Water Charges Rs. 40.00for 1st 12,000 Lpm and than @Rs. 5.00 per KL

Package II “BPL CONNECTION “ Donation = Rs. 2500.00, Advance= Rs. 500, 8 EMI= Rs. 250

Water Charges Rs. 40.00for 1st 12,000 Lpm and than @Rs. 5.00 per KL

Package III “GROUP TAP CONNECTION “ Donation = Rs. 2500.00, Advance= Rs. 1000, 8 EMI= Rs. 500

Water Charges Rs. 40.00for 1st 18,000 Lpm and than @Rs. 5.00 per KL

Rs. 2500.00 is subsidised from NSDP funds

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Appointed licensed plumbers who are also undertaking the responsibility for operation of valves at a nominal cost

The licensed plumbers shall prepare the drawings for new connection after approval provide water connection at the rates fixed by the Municipality

Watch & Ward Operation of Pump houses are privatized through contract.

Licensed plumbers shall monitor and organize the repairs to leakages as per rates approved.

Plumbers are made responsible to see that there are no illegal water connections.

WATER SUPPLY

Privatised the Operation and Maintenance

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Better Service Delivery to Consumer

Complaints are Registered either personally or over Telephone in the Service Center.

Complaints are attended with in 24 Hours.

To attract more consumers, the new connections are issued with in Three days

Water supply Bills are Computerized Billing System is Privatized In near future the bills can be paid at any nearest Bank or E-Seva.

Spot Billing is being Organized

WATER SUPPLY

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WATER SUPPLY

Better Maintenance of the System:

Isolation valves are introduced for better maintenance facility

Wireless Systems is introduced for Quick Maintenance and better service delivery

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There is No Public Stand post at Ramagundam There is No Illegal tap connections Group Taps are encouraged for poor A BPL Connection is provided on installment basis in

a home requested by a group of minimum 4 and maximum 10 families

24/7 Helped in reduction of wastage of water by consumers

Reduces shocks, water hammers on the Pipe lines

WATER SUPPLY

Good Practices and Their Advantages

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Reduces Operation & Maintenance problems Retain pressure in the line and help in consumer

satisfaction Avoid pollution through leakage due to positive head

in the lines Reduction in loss of water through leakages by

continuous remedial measures, So far Ramagundam has successfully covered three

overhead tank areas out of four with 24/7 Water Supply

WATER SUPPLY

Good Practices and Their Advantages

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Introduction of Auto control Values Procure leak detective equipments Develop Quick/Online leakage system Introduce more values to isolidate area wise,

block wise and street wise system Provide Water level indicators at Pump House

and Municipal Office through Wireless Network Improved O & M system to meet the demand

To spread the Network to cover 30,000 House connection to make the system profitable

To arrange generators to cover power failures

Problems to be faced

WATER SUPPLY

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With the co-operation of Consumers, Elected Representatives & Municipal Staff.

Our Aim Is to Achieve

To Provide 24/7 Water Supply with highest Quality to complete population

WATER SUPPLY

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Steps for

Perfect Illumination

At Ramagundam Municipality

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EFFECTIVE ILLUMINATION

Proper streetlights at every place. Providing Streetlights for every pole where Houses

are both side of the road, and for alternate pole where houses are on one side of the road

Providing SV Lamp at every junction Central Lighting at all Main Roads and Roads

widened Control over Operation & Maintenance. Aiming for Complete Illumination of Town with cost

reduction equipments and achieve in a targeted period

Protection to the streetlights.

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FEW STEPS TOWARDS REFORMS Made house owner responsible for

protection of the streetlight near to the house by taking an undertaking.

Identified the excess billing of over Rs.30.00 lakhs and brought pressure on APNPDCL for fixing of meters and got refund of 22.00 Lakhs

EFFECTIVE ILLUMINATION

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FEW STEPS TOWARDS REFORMS

Fixing timers wherever meters are fixed and now fixing 200 Timers as first phase in thickly populated area.

Stretching second phase conductor to reduce power consumption.

Privatisation of maintenance.

EFFECTIVE ILLUMINATION

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Steps for

Poverty Alleviation

At Ramagundam Municipality

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POVERTY ALLEVIATION

Identify poor.

Bring awareness.

Training for skill development.

Provide Bank loans.

Provide employment through DWCUA groups.

Tie up for job work.

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Encouraging poor women for formation of Swashakti Groups – formed 650 groups, aiming at 1000 Groups

Taken up programmes for skill development in stitching, embroidery, beautician and computer training – more than 600 women trained.

Negotiated with banks and arranged loans under SJSRY to poor women. – more than 250 people got benefited under SJSRY. – more than 50 people got benefited under CMEY.

300 women are being trained for manufacturing Caps for export

POVERTY ALLEVIATION

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Dispensed with bullock carts and encouraged auto trolleys by providing loans and subsidies.

Women under DWCUA groups encouraged for sanitation programme.

Community contract works are entrusted to women for confidence building.

ILCS latrines, Gas connections, Community sewer systems provided for better living.

Conducted Entrepreneurs mela – brought govt. departments, bankers, training institutions and identified poor people under one roof given the exposure by all the institutions in the end conducted counseling with banks.

POVERTY ALLEVIATION

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100 Families for operation of Tricycles to collect segregated garbage from door to door

2 Dwcua groups are encouraged for Compost yard 2 Dwcua groups are encouraged for Development of Nursery 2 Dwcua groups are encouraged for Development of Parks 12 Swashakthi (Dwcua) groups are engaged for 6 Dumper

placers 3 Dwcua groups are engaged for Sanitation and Sweeping MALUPU Training Programm for 1000 SC(B) beneficiaries

Women Under Dwcua Groups Are Encouraged For Sanitation Programme Provided Livelihood To

POVERTY ALLEVIATION

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More than 150 Dwcua groups with APUSP/DFID Fund A Mahila Co-operative Bank is under process to help poor women A Super market with about 30 Mini super market with snack bar

with marketing network is under process A Mahila Networking programme has been developed for close

study and implementation of programme to uplift all women to above poverty line

A Community Recourse Center is operating to study and attend to the needs of poor women

6 No’s Community Organizers have started working to understand and help municipality to attend the needs of the poor people

Establishment of Mini Leather Unit under MALUPU Programm

Women Under Dwcua Groups Are Encouraged For Sanitation Programme Provided Livelihood To

It is Process to engage

POVERTY ALLEVIATION

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Steps for

Good Infrastructure

At Ramagundam Municipality

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We should know the need and develop a plan for infrastructure development.

Developed Master Plan and get approval from Government

Road Widening Programme is under progress in view of future requirements

Plan to develop 100% Roads, Complete Drainage system and provide good illumination

IDSMT works are taken up on priority

GOOD INFRASTRUCTURE

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Avoid construction of roads before laying of water supply lines and sewer lines.

Use appropriate technology. Encourage public participation. Give priority to Govt. schemes like Janmabhoomi

& schemes with subsidy and participation. Working out for public & private partnership for

infrastructure development.

GOOD INFRASTRUCTURE

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OUR GOAL

To develop Ramagundam as a Model Town with 100% Reforms, Better Service Delivery, optimum Revenue recovery, 24 hours Water supply, 100% Sanitation with Greenery, eradicate illiteracy, illuminate entire town, encourage self employment for establishing cottage industries, develop infrastructure with better market facilities with better understanding and harmony so that people live with peace

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OUR HOPE

Through the active involvement with our Councilors and Staff our target is to achieve:

100% Municipal reforms with Strong Finance, Effective Administration & Transparency

To provide 24 hours water supply for 7 days. (24/7)

To achieve 100% Sanitation for better environment. To provide optimum self employment facilities for

Poverty Reduction

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THANK YOUTHANK YOURamagundaRamagundam Municipal m Municipal CouncilCouncil

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