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1-800-COURSES www.globalknowledge.com © 2001 Global Knowledge Network, Inc. All rights reser © 2004 Global Knowledge Network, Inc. All rights res Need Technical Assistance? 919-469-7067 or 866-825-8555 (US & Canada) Professional Skills: Getting PMP or CAPM Certified Presented by Vicki Wrona Event Times New York 11:00 AM–12:00 PM Los Angeles 8:00 AM–9:00 AM London 4:00 PM–5:00 PM Amsterdam 5:00 PM–6:00 PM Tokyo 1:00 AM–2:00 AM

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1-800-COURSESwww.globalknowledge.com

© 2001 Global Knowledge Network, Inc. All rights reserved.© 2004 Global Knowledge Network, Inc. All rights reserved.

Need Technical Assistance? 919-469-7067 or 866-825-8555 (US & Canada)

Professional Skills: Getting PMP or CAPM Certified

Presented by Vicki Wrona

Event TimesNew York 11:00 AM–12:00 PM Los Angeles 8:00 AM–9:00 AM London 4:00 PM–5:00 PM Amsterdam 5:00 PM–6:00 PM Tokyo 1:00 AM–2:00 AM

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Global Knowledge Facts

Worldwide leader of IT education and training solutions #1 Worldwide Training Provider for Cisco Systems, Nortel

Networks, Microsoft, Red Hat, Foundstone, Computer Security Institute, and TruSecure

Industry-leading training in dozens of other IT topics such as Microsoft, Web Development, Network Security, Wireless, Project Management, Networking and more.

Sessions in 21 countries in 15 languages every business day Over one million students trained 450 of the Fortune 500 companies use Global Knowledge

Gain your IT expertise from the experts

Seminar will begin in

10 minutes

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Seminar will begin in

5 minutes

Evaluation Reminder Get $200 off Coupon!

After Q&A, click on the Eval button (located on the right of your screen).

Please fill out the brief evaluation. When you’re done you will be linked to your $200 off Coupon! *

It will also be sent in your thank you e-mail.

* US and Canada Courses Only

Eval

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Related Training Options

For Additional Information on PMP Certification, consider Global Knowledge’s PMP Exam Prep Boot Camp. 4 days, $2,595, see our website for outline, dates, and locations

For Additional Professional Skills Training, consider: Project Management Essentials for IT Professionals 3 days, $1,795 Customer Communication and Negotiation Skills for IT Professionals 3 days,

$1,795 Management and Leadership Skills for IT Professionals 4 days, $2,195 Managing Project Change 2 days, $1,395 See our website for complete outlines, dates, and locations

Professional Skills Web Seminar Series: See our website for a listing of all seven seminars in our Professional Skills Web

Seminar Series

Seminar will begin in

2 minutes

1-800-COURSESwww.globalknowledge.com

© 2001 Global Knowledge Network, Inc. All rights reserved.© 2004 Global Knowledge Network, Inc. All rights reserved.

Need Technical Assistance? 919-469-7067 or 866-825-8555 (US & Canada)

Professional Skills: Getting PMP or CAPM Certified

Presented by Vicki Wrona

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Participating in the Web Seminar

Click the Note button to send a question to the presenters.

Click the Yes/No or OK buttons to respond to questions.

Adjust your audio volume

A copy of this presentation will be e-mailed to you later today. NOTENOTE

Need Technical Assistance?

866-825-8555 (US & Canada)

or 919-469-7067

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Speaker: Vicki Wrona

Vicki Wrona has 12 years of project management experience including: American Airlines LTV Aerospace and Defense Midwest Airlines

Her professional certifications include: PMP

Vicki is the course director for Global Knowledge’s PMP Exam Prep Boot Camp course

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Related Training Options

For Additional Information on PMP Certification, consider Global Knowledge’s PMP Exam Prep Boot Camp. 4 days, $2,595, see our website for outline, dates, and locations

For Additional Professional Skills Training, consider: Project Management Essentials for IT Professionals 3 days, $1,795 Customer Communication and Negotiation Skills for IT Professionals 3 days,

$1,795 Management and Leadership Skills for IT Professionals 4 days, $2,195 Managing Project Change 3 days, $1,795 See our website for complete outlines, dates, and locations

Professional Skills Web Seminar Series: See our website for a listing of all seven seminars in our Professional Skills Web

Seminar Series

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Objectives Describe the application requirements for the PMP and

CAPM certifications Anticipate the number and types of questions on the PMP

and CAPM exams Define what it takes to maintain certification Utilize effective tips for taking the exam

© 2002 Global Knowledge Network, Inc. All rights reserved.Knowledge Guide

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Application Requirements: PMP

Category 1 University degree Minimum 4,500 hours PM

experience Minimum 36 months PM

experience Minimum 35 contact hours

of PM instruction

Category 2 High school diploma

or equivalent Minimum 7,500 hours PM

experience Minimum 60 months

PM experience Minimum 35 contact hours of

PM instruction

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Application Requirements: CAPM Category 1

University degree Minimum 1,500 hours PM

experience Minimum 24 months

PM experience Minimum 23 contact hours

of PM instruction

Category 2 High school diploma

or equivalent Minimum 2,500 hours

PM experience Minimum 24 months

PM experience Minimum 23 contact hours of

PM instruction

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Examination Fee Structure

PMP (Project Management Professional)

Initial Certification Fee (member of PMI) $405.00

Initial Certification Fee (non-member of PMI) $555.00

Re-Examination Fee (member of PMI) $275.00

Re-Examination Fee (non-member of PMI) $375.00

CAPM (Certified Associate in Project Management)

Initial Certification Fee (member of PMI) $255.00

Initial Certification Fee (non-member of PMI) $300.00

Re-Examination Fee (member of PMI) $150.00

Re-Examination Fee (non-member of PMI) $220.00

PMP (Project Management Professional)

Initial Certification Fee (member of PMI) $405.00

Initial Certification Fee (non-member of PMI) $555.00

Re-Examination Fee (member of PMI) $275.00

Re-Examination Fee (non-member of PMI) $375.00

CAPM (Certified Associate in Project Management)

Initial Certification Fee (member of PMI) $255.00

Initial Certification Fee (non-member of PMI) $300.00

Re-Examination Fee (member of PMI) $150.00

Re-Examination Fee (non-member of PMI) $220.00

Exam FeeFee

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Examination Score Report

Project Initiation

Project Planning

Project Execution

Project Control

Project Closing

Professional Responsibility

Total

Passing

Time Limit

PMP Qs

17

47

47

46

14

29

200

137/200

4 hours

CAPM Qs

14

33

40

32

14

17

150

86/150

3 hours

PMP %

8.5%

23.5%

23.7%

23.0%

7.0%

14.5%

100%

69%

CAPM %

9.3%

22.0%

26.7%

21.3%

9.3%

11.3%

100%

57%

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Initiating, Planning, and ExecutingPMP Process Group Details

Initiating ExecutingPlanning

(10) Commit project resources

(9) Implement project plan

(11) Manage project progress

(9) Communicate project progress

(9) Implement quality assurance procedures

(2) Determining project goals

(2) Determine deliverables

(1) Determine process outputs

(1) Document project constraints

(2) Document assumptions

(1) Define project strategy

(2) Identify performance requirements

(2) Determine resource requirements

(2) Define project budget

(2) Provide comprehensive information

(8) Refine project requirements

(7) Create WBS

(6) Develop resource management plan

(6) Refine time and cost estimates

(6) Establish project controls

(7) Develop project plan

(7) Obtain plan approval

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Controlling, Closing, and Professional ResponsibilityPMP Process Group Details

ControllingProfessional

ResponsibilityClosing

(7) Measure project performance

(4) Refine control limits

(7) Take corrective action

(5) Evaluate effectiveness of corrective action

(7) Ensure plan compliance

(4) Reassess control plans

(6) Respond to risk event triggers

(5) Monitor project activity

(4) Obtain acceptance of deliverables

(2) Document lessons learned

(3) Facilitate closure

(3) Preserve product records and tools

(2) Release project resources

(8) Ensure integrity and professionalism

(3) Contribute to knowledge base

(5) Enhance individual competence

(7) Balance stakeholder interests

(6) Interact with team and stakeholders

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Types of Questions You can expect:

Situational

Mathematical

Recall

DiagramMore Than 1 Correct Answer

Double Negatives

Wordy Questions

Correct Answers to Another Question

Impossible Pass Rates ???

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Post Certification Requirements

PMP 60 PDUs within 3 years

CAPM No PDUs required Certification lasts 5 years

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Stress Enhancers and RelieversStress Enhancers

Clock ticking Noisy conditions Uncomfortable testing center

Stress Relievers Arrive early Rest up Consider earplugs Dress in layers Bring food and drink Get ready for a brain dump Formulate a plan Breathe!

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Additional Exam-Taking Tips

Answer all questions Fill in the blanks Bring a calculator Think like PMI Take the 15-minute tutorial Read the question first Read all answer choices Use the whole exam time

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Study Tips

Review the material at least three times

Take notes Use mnemonic devices

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com © 2002 Global Knowledge Network, Inc. All rights reserved.Knowledge Check

Review

This section discussed the PMP and CAPM exams, including: Requirements necessary to qualify for

certification Application process Test Requirements necessary to maintain certification Study and test-taking tips

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Evaluation Reminder – Get $200 off Coupon!

After Q&A, click on the Eval button (located on the right of your screen).

Please fill out the brief evaluation. When you click Submit, you will be linked to your $200 off Coupon!*

It will also be sent in your thank you e-mail.

* US and Canada Courses Only

Eval

© 2004 Global Knowledge Network, Inc. All rights reserved.1-800-COURSES www.globalknowledge.com

Q and A

Click the Note button to send a question to the presenters.

For course information, contact Global Knowledge: Web: www.globalknowledge.com Phone: 1-800-COURSES E-mail: [email protected]

A copy of this presentation will be e-mailed to you later today. NOTENOTE

1-800-COURSESwww.globalknowledge.com

© 2001 Global Knowledge Network, Inc. All rights reserved.© 2004 Global Knowledge Network, Inc. All rights reserved.

Need Technical Assistance? 919-469-7067 or 866-825-8555 (US & Canada)

Thank you for attending.

For course information, contact Global Knowledge:

Web: www.globalknowledge.com Phone: 1-800-COURSES E-mail: [email protected]