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09/10/2006IDOL Seminar October 2006 Page 2

HOLMES 2 IDOL SeminarSearch and retrieval tool upgrade to assist the HOLMES user in case managementOctober 2006

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09/10/2006IDOL Seminar October 2006 Page 3

Seminar Programme

10:00 – 10:30 Registration

10:30 – 10:45 Introduction

10:45 – 11:00 IDOL Overview

11:00 – 12:15 SMART demonstration

12:15 – 12:30 Q&A

12:30 – 13:30 Lunch

13:30 – 14:15 IDOL Technical Overview

14:15 – 14:30 V11 rollout planning

14:30 – 14:45 Future enhancements

14:45 – 15:00 Q&A to close

09/10/2006IDOL Seminar October 2006 Page 4

What are we here to learn?

Seminar Aims

To inform the HOLMES 2 community

• Reason for change

• Overview of new user experience

• Highlight extended functionality

• Introduce management tools

• Update on the rollout plans

• More than just the DRE replacement

09/10/2006IDOL Seminar October 2006 Page 5

Options for the replacement of the current search and retrieval tool were discussed at executive level

Unisys has leveraged its alliance and partnership with Autonomy to provide the HOLMES 2 community with the latest free text search and retrieval toolset.

This addresses user concerns regarding:• transparency of retrieval process• product upgrades• maintenance

BackgroundFree-Text Retrieval Tool Replacement

09/10/2006IDOL Seminar October 2006 Page 6

What Changes?

What does this mean for HOLMES 2?

• New User Interface

• More features

• Better management capability

• Less points of failure

• Conform to PITO data model

• Move processing to the server from the client

09/10/2006IDOL Seminar October 2006 Page 7

Investment

Unisys is committed to providing the UK policing Community with a world class case management solution for the lifetime of HOLMES 2

We continue to invest in the modernisation of HOLMES 2 through functional and underlying technology improvements

09/10/2006IDOL Seminar October 2006 Page 8

HOLMES 2 IDOL Seminar - London

IDOL Overview 10:45-11:00Sri IyerUK Public Sector

09/10/2006IDOL Seminar October 2006 Page 9

• Initial Meetings & Feedback

• Workshops & User Groups

• Technology Vendor Meetings

• Product Evaluation

• Proof of Concepts

• IDOL Product Demo

• Final Decision:

IDOL for v11 of HOLMES 2

Recap – Last Year

Understand the Business Need

Identify Best-fit Solution

Stakeholders Decision

09/10/2006IDOL Seminar October 2006 Page 10

Key Focus Areas

Replacement of DRE with IDOL solution

Reliable Search

Effective Query Management

Efficient Results Handling

Intuitive User Interface

Comprehensive Auditing

Functionality Technology Interoperability

Improvements in:-

System/Administration Features

Underlying Framework

Upgrade Path

Scalability

Integration with other systems

Standards Based

CorDM/CRISP

09/10/2006IDOL Seminar October 2006 Page 11

Other Supplementary Requirements

• Built on sustainable development technologies

• Scalable

• Browser Based

• Light on the network (use existing network)

• Deployable on HOLMES 2 server

• Able to interface to other systems

• Conform to HOLMES 2 security model

• Integrate with USoft

• Work reliably with HOLMES 2 RTF Documents

09/10/2006IDOL Seminar October 2006 Page 12

Benefits to be had

• Reliable Search tool for HOLMES 2

• New Functionality Areas

• Leverage COTS Solution

• Technology Upgrade

• Enhanced User Interface

• Improved Efficiency

• Built on XML

• Security

• CorDM/CRISP Ready

• Increased Scalability

• Fix outstanding faults

• Link to other systems

• Handle Fonts and tables

• RTF handling - convert to XML/HTML

• Reusable framework for future enhancements

09/10/2006IDOL Seminar October 2006 Page 13

Key Functionality Highlights

• SMART (Search Match Analysis & Retrieval Tool)

• AIM & Weighted Searching

• DBCOMP

• Dashboard

• Improved Results and Queries handling: – Share Queries;– Export results to other applications;– Search within results;– Web Display;– Sorting of results;– HOLMES 2 operations on results;– Search History.

09/10/2006IDOL Seminar October 2006 Page 14

Automatic Index & Record Monitoring

Database Comparison

Index SearchingWeighted Searching

Free-Text Client(SMART)

Menus, Roles & Functions

Scope of change - Functional

HOLMES 2

09/10/2006IDOL Seminar October 2006 Page 15

Licensing

CorDM/CRISP Transform

Linked Series

Maintain IDOL

Dashboard Monitoring

Process Management

Scope of change – System & Admin

HOLMES 2

Auditing

09/10/2006IDOL Seminar October 2006 Page 16

HOLMES 2 IDOL Seminar - London

SMART Demonstration 11:00-12:15Sri Iyer and Phil PostanceUK Public Sector

09/10/2006IDOL Seminar October 2006 Page 17

HOLMES 2 IDOL Seminar - London

Technical Overview 13:30-14:15Sri IyerUK Public Sector

09/10/2006IDOL Seminar October 2006 Page 18

v11 is not just about searching!

It is about five new frameworks that deliver new functionality for HOLMES 2 on the next generation technology.

What is special about v11?

New Security Framework built on SSL & Certificates

3-Tier PL-SQL Framework

Web Enabled Framework

IDOL Scalable Framework XML Framework

Initial building blocks for a new “Linked Series Framework”

09/10/2006IDOL Seminar October 2006 Page 19

Technical Overview

• Indexing

• Searching

• Manage Data in IDOL

• HOLMES 2 Software Stack

• IDOL Components

• Deployment Model

• Process Management

• Dashboard Monitoring

• Linked Series

• Licensing

• XML & CorDM/CRISP

09/10/2006IDOL Seminar October 2006 Page 20

IDOL Server

Indexing

Content

IDOL Server

Oracle

MS Word

IDOL Data Files

USoft

Connectors

2

1

2

3

4

DIH

Content 2 Content n

5

6

7 7

8

7

09/10/2006IDOL Seminar October 2006 Page 21

Searching

Content

IDOL Server

Oracle

IDOL Data Files

SMART

ACI/API

2

1

5

DAH

Content 2 Content n

6

7

8 8

9

8

Web Framework

43

IDOL Server

09/10/2006IDOL Seminar October 2006 Page 22

Maintain IDOL (IR/CB)

• Demo

09/10/2006IDOL Seminar October 2006 Page 23

Instance 1

Server Software Stack

Oracle

Samba

HOLMES 2 PL/SQL Framework

HOLMES 2 Web Enabled Framework & Security framework

Connectors JBoss

Instance 2

Connectors JBoss

Sun Solaris/SUSE Linux

Holmesdocs HolmesdocsProcesses Processes

IDOL Server

09/10/2006IDOL Seminar October 2006 Page 24

IDOL Component View

DAH

IDOL Server

Instance 1

JBoss

DiSH

DIH

Content 1 Content 2 Content n

SMART

ServiceDashboard

Instance 1

JBoss

SMART

ServiceDashboard

09/10/2006IDOL Seminar October 2006 Page 25

Deployment Model

• Available configurations same as v10

• Scalable

• Server centric

• Aggregate data from multiple apps

INCIDENT ROOM

INCIDENTROOM

APPLICATION /DATA / WEB

SERVER

DATABASECOMPARISON

SERVER

DRESERVER

09/10/2006IDOL Seminar October 2006 Page 26

Process Management

Hhandler

Queryh

Datafeed

Ams_queryh

Amsserver

Aimdaemon

V10/DRE V11/IDOL

IDOLIndexer

TextExtract

IDOLVerify

AIMServer

None

V10/DRE V11/IDOL

h2DISH

h2DIH

h2DAH

h2IDOLServer

content.exe

content2.exe

IDOLProxy

Instance Level Root Level

09/10/2006IDOL Seminar October 2006 Page 27

Scripts, Logs and Tools

• Instance– istop

– istart

– imonit

– ikill

• Root – istop

– istart

– imonit

• All root service logs in one place: $IDOL_PATH/logs

• All IDOL management scripts in:– $IDOL_PATH/scripts

– $IDOL_PATH/scripts/advanced

• Search Service Dashboard (Demo)

09/10/2006IDOL Seminar October 2006 Page 28

Linked Series

Server B

IDOL

IDOLProxy

Server A

Server C

IDOL

IDOLProxy

IDOL

IDOLProxy

• IDOL component confined to server

• IDOLProxy provides link to systems outside server

• All communication via IDOLProxy is encrypted

• Access to IDOL configurable

Search Request

Crypto

Cry

pto

09/10/2006IDOL Seminar October 2006 Page 29

Linked Series – Port Configuration

Server B

IDOL

IDOLProxy

Server A

Server C

IDOL

IDOLProxy

IDOL

IDOLProxy

• Redundant Ports for each instance– 5000 5001– 5002 5005– 5006 5007– 5009 5010– 5013

• New port for entire Server– 60007

• Ports still used for each instance– 5003 5004– 5008 5009– 5011 5012

Search Request

60007

6000

7

09/10/2006IDOL Seminar October 2006 Page 30

Licensing

• IDOL License built into HOLMES 2

• Restricted for use with HOLMES 2 only

• First/Second line support by Unisys

• SMART usage restricted to 25 per instance (except Met)

• SMART licence key installation will be the same as Thick/Thin client keys

09/10/2006IDOL Seminar October 2006 Page 31

XML & CorDM/CRISP

• All HOLMES 2 database entities are converted to flat XML

• All existing RTF is converted to XML

• IDOL holds XML based on HOLMES 2 schema

• For CorDM Compliance: XML in IDOL is retrieved and transformed

• All exceptions to be documented for compliance

• Data Dictionary almost complete

09/10/2006IDOL Seminar October 2006 Page 32

Questions

Thank You

09/10/2006IDOL Seminar October 2006 Page 33

HOLMES 2 IDOL Seminar - London

V11 Rollout and Training 14:15-14:30Sarah CrabtreeUK Public Sector

09/10/2006IDOL Seminar October 2006 Page 34

V11 Rollout

Why are Unisys Project Managing the v11 Rollout?

• Implications of not upgrading to v11

• Guarantee that Unisys resources are available for upgrades

• Ensure that all forces are up-to-date on the latest version of HOLMES 2

• Increase Awareness of preparation needed for v11

09/10/2006IDOL Seminar October 2006 Page 35

Progress Update

What have we done so far?

• Forces have been contacted to discuss the issues that surround the upgrade

• Hardware configurations have been analyzed

• Forces that need Hardware upgrades have been informed

• Information has been given regarding downtime and the time needed for the upgrade

• 50% of Forces have chosen a time frame for upgrading

09/10/2006IDOL Seminar October 2006 Page 36

Progress Update

What will happen next?

• Within the next few weeks dates will be confirmed with Forces

• For further information please contact Sarah Crabtree [email protected]

09/10/2006IDOL Seminar October 2006 Page 37

IDOL Training Courses

What are we offering?

• IDOL Train-the-Trainer and System Administration courses

• Target Audience

• Location

• Course content

• Attendance Requirements

• 45 places confirmed

• Regional Training

09/10/2006IDOL Seminar October 2006 Page 38

Training Dates

Course Code

Course Date Availability

IDT IDOL Train the Trainer (Leeds) 1st Nov 7 places

IDT IDOL Train the Trainer (Leeds) 2nd Nov 6 places

IDA IDOL Administrator (Leeds) 7th Nov 6 places

IDA IDOL Administrator (Leeds) 8th Nov 1 place

IDT IDOL Train the Trainer (Leeds) 9th Nov 0 places

IDA IDOL Administrator (Leeds) 21st Nov 4 places

IDA IDOL Administrator (Leeds) 22nd Nov 9 places

IDT IDOL Train the Trainer (Leeds) 23rd Nov 1 place

IDT IDOL Train the Trainer (Leeds) 5th Dec 9 places

IDT IDOL Train the Trainer (Leeds) 6th Dec 3 places

IDA IDOL Administrator (Leeds) 7th Dec 9 places

IDA IDOL Administrator (Leeds) 8th Dec 8 places

09/10/2006IDOL Seminar October 2006 Page 39

How to reserve your place

• Courses booked via www.holmes2.com:

Course Code

Course Date Availability

IDT IDOL Train the Trainer (Leeds) 1st Nov 7 places

IDT IDOL Train the Trainer (Leeds) 2nd Nov 6 places

IDA IDOL Administrator (Leeds) 7th Nov 6 places

IDA IDOL Administrator (Leeds) 21st Nov 4 places

IDT IDOL Train the Trainer (Leeds) 23rd Nov 1 place

IDT IDOL Train the Trainer (Leeds) 5th Dec 9 places

IDA IDOL Administrator (Leeds) 7th Dec 9 places

09/10/2006IDOL Seminar October 2006 Page 40

How to reserve your place

• Courses booked by contacting [email protected]

Course Code

Course Date Availability

IDA IDOL Administrator (Leeds) 8th Nov 1 place

IDA IDOL Administrator (Leeds) 22nd Nov 9 places

IDT IDOL Train the Trainer (Leeds) 6th Dec 3 places

IDA IDOL Administrator (Leeds) 8th Dec 8 places

09/10/2006IDOL Seminar October 2006 Page 41

Where can wego from here?

09/10/2006IDOL Seminar October 2006 Page 42

Where can we go from here?

Future Enhancements

Not only

• Productivity improvements via HOLMES 2

But also help key challenges in force

• Data sharing and consistency

• Intelligence

• Single points of entry

09/10/2006IDOL Seminar October 2006 Page 43

Technology Saving Time

What if you could

• Export your search results to analysis tools

• Query once and be notified of any results matching your search for the life of your investigation

• Search across Casualty Bureau AND Incident Room

• Retrieve matches from every incident in your system

09/10/2006IDOL Seminar October 2006 Page 44

Data Sharing

Common data standards for Force applications

• HOLMES 2 can export data from IDOL in the police standard format

• PITO CorDM or “CRISP” schema

• Allows different applications to share and utilise the information held within HOLMES 2

09/10/2006IDOL Seminar October 2006 Page 45

Intelligence

National HOLMES 2 search facility

• Single repository collates data from all Forces

• Business rules applied before data transfer

• Simple interface based on Casweb/HVM solution

• Allows secure querying of all data sent to the central repository

ForceA

ForceB

ForceC

09/10/2006IDOL Seminar October 2006 Page 46

Access to disparate data sources through a single interfaceIntelligence

• Retrieve information from multiple sources through IDOL

• Search many repositories with one query in a single view

• Make better use of the data stored on Force systems

• Use IDOL pattern matching to cluster results in logical groups

09/10/2006IDOL Seminar October 2006 Page 47

09/10/2006IDOL Seminar October 2006 Page 48

Version 11 framework allows

Interfacing Does Not Stop With Data Exporting

• Exhibits packages to securely send data to HOLMES 2 and store in exhibits index. This reduces re-keying of information saving time

• Documents can also be securely imported

• Other systems can be catered for to utilise the framework to populate HOLMES 2

Single Point Of Entry

09/10/2006IDOL Seminar October 2006 Page 49