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09 cx day customer obsessed culture - microsoft - juhana tormilainen

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Page 1: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 2: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

“65% of children entering primary schools today will ultimately work in new job types and functions that currently don’t yet exist”

Page 3: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

Ensimmäiset heistä siirtyvättyöelämään 10 vuodenkuluttua

Page 4: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

Digitaalinen transformaatiokoskettaa meitä kaikkia

Page 5: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 6: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

Keskuskone tyhmät

päätteet

PC jokaiselle, paikalliset

verkot

New Scenarios

Internet-sovellukset

New Scenarios

Sovellus-kaupat

New Scenarios

Systems of Intelligence

Uudet skenaariot

Kehittäjien tuska, innovaation hidastuminen

Kehittäjien tuska,Innovaation hidastuminen

Kehittäjien tuska, Innovaation hidastuminen

Kehittäjien tuska, innovaation hidastuminen

Page 7: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 8: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

“This industry respects innovation, not tradition”

Satya NadellaChief Executive OfficerMicrosoft Corporation

Page 9: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

LÄSNÄTYÖPAJAEspoo

Page 10: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

MICROSOFT FLUX

Page 11: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

Growth mindset Customer obsessed Diverse & inclusive One Microsoft

Page 12: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 13: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 14: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 15: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 16: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

“People will only use technology they trust.”

Brad SmithPresident & Chief Legal OfficerMicrosoft Corporation

Page 17: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen
Page 18: 09 CX Day Customer Obsessed Culture - Microsoft - Juhana Tormilainen

Juhana eds ok

BAB II RIWAYAT HIDUP KH. JUHANA A. Asal Usul Keluargarepository.uinbanten.ac.id/3634/4/BAB II.pdf · A. Asal Usul Keluarga KH. Juhana bin H. Sakirin bin Ismail lahir pada tanggal

Obsessed Magazine - The Holidazed Issue

Markus Jäntti, Juho Saari, and Juhana Vartiainenand Juhana Vartiainen3 July 2006 Abstract This paper reviews Finnish economic history during the ‘long’ twentieth century with

Ibish, Absolutely Obsessed

Juhana Vartiainen February, 2010 · Juhana Vartiainen February, 2010 . NIER prepares analyses and forecasts of the Swedish and international economy and conducts related research

Obsessed [November 2013]

SWOT ANALYSIS Obsessed & Vulture POP CULTURE

Kiinteistötoimitukset metsätilalla juhana cajanus mml

OBSESSED WITH QUALITY YARN SINCE 152

10 Habits of Customer-Obsessed Companies

Weidemann GmbH Anbauwerkzeuge. · 1140 1160 1240 cx lp 1260 1280 1350 cc cx 1370 cx 1770 cx 2070 cx lp cx cx t cx lpt 3070 cx lp cx cx t cx lpt 4070 cx lp, lpt, t 4270 cx t 4080 4080

Slides building a customer-obsessed enterprise

Philips - obsessed with sound

Markus Jäntti, Juho Saari, and Juhana Vartiainen · and Juhana Vartiainen3 July 2006 Abstract This paper reviews Finnish economic history during the ‘long’ twentieth century

8 Habits of Customer-Obsessed Companies

ESPLANADE EXTÉRIEURE TENTE n° 5 TENTE n° 2CX 51 CX 49 CX 47 CX 45 CX 43 CX 41 CX 39 CX 37 CX 35 CX 33 CX 31 CX 29 CX 27 CX 25 CX 23 CX 21 CX 19 CX 17 CX 15 CX 13 CX 11 CX 09 CX

Satakunnan ammattikorkeakoulu Juhana Toikka AUTOCAD

Spanish Obsessed Vocabulary Course Handbook

Paper Obsessed by Heather Givans

focusontransport.co.za MAN – obsessed with After-sAles

Customer first. Customer Obsessed

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Sistem Trans Kec Tinggi_Tutun Juhana

Presentation 2010 What is Second Life Mykra Juhana

Petteri Soininen Juhana Kraemer Jussi Vähämäki ”Group PJJ” 23.11.2010

Jyrki Pöysä, Juhana Venäläinen ja Tiina Seppä RAHAN AJAT · E-kirja (pdf) 2018. SISÄLLYS JYRKI PÖYSÄ, JUHANA VENÄLÄINEN, TIINA SEPPÄ JA STIG SEBASTIAN SÖDERHOLM Johdanto

Shows Im Obsessed With

Expo obsessed

To create and share - Fafo · Juhana Vartiainen To create and share – the remarkable success and contested future of the Nordic Social-Democratic Model Sub-report 12. Juhana Vartiainen

Obsessed with sound - Philips · Obsessed with sound. Contents Obsessed with sound Our sound heritage 04 Creating the future of sound 06 Radio goes global 09 Making tracks in recording

Obsessed With Facebook

Obsessed with Mixed Media Art Journaling?

Vartiaisten · Juhana Vartiainen vaihtoi Sdp:n kokoomukseen 40 vuoden jälkeen Valtion taloudellisen tutkimus-keskuksen ylijohtaja Juhana Vartiainen pyrkii eduskuntaan kokoomuksen

Ontology Juhana