09 366 6400 on a bus, train or ferry? at.govt.nz 0800 10 ... · pukekohe or waiuku call 0800 10 30...

ATH

OP1

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Contact us

Call 09 366 6400 or if you live in Warkworth, Helensville, Hibiscus Coast, Great Barrier Island, Pukekohe or Waiuku call 0800 10 30 80.

AT.govt.nz

Frequently asked questions

What should I do if I leave something on a bus, train or ferry?For lost property call 09 366 6400.

Do buses, trains and ferries have wheelchair access?

Most buses have wheelchair access. Look out for the wheelchair sign near the front of the bus. The driver will operate a ramp to help you get on board. All trains have wheelchair ramps. Most ferries can accommodate wheelchairs.

Can I take a bike on board?

Bicycles can be carried on most ferry services for free. The West Harbour Ferry, Harbour Cruise, Rangitoto Island and Tiritiri Matangi Island ferries do not allow bikes on board.

Bicycles can be taken on trains free of charge. Look out for the specially marked carriages.

Bicycles cannot be taken on Auckland buses, unless it is a folding bicycle.

Can I take prams and luggage on board?

Prams can be taken on buses trains and ferries. Please make sure the brake is on when waiting on the platform or during travel.

Within reason, luggage and other items can be taken on board. However, space is often limited so check with the operator before you travel.

Are dogs and other animals allowed on board?

Assistance dogs and dogs in training are allowed on buses and trains under the supervision of their owner. Other pets are not allowed.

Dogs and small animals in cages can be carried on most ferry services. Please check with your ferry operator before you travel.

I have feedback about public transport. Who should I contact?Call 09 366 6400 or if you live in Warkworth, Helensville, Hibiscus Coast, Great Barrier Island, Pukekohe or Waiuku call 0800 10 30 80.

Or, fill in a feedback form online at AT.govt.nz/feedback

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Your guide to public transport

Getting around

AucklandAT Customer Service CentresAUT City Campus 55 Wellesley Street East, Auckland CBD (next to the AUT Library)

Albany Albany Station, Northern Busway

Botany Town Centre Town Centre Drive, Botany Town Centre (near Briscoes and Rebel Sport)

Britomart Transport Centre 8–10 Queen Street, Auckland CBD

Downtown Ferry Terminal Pier 1, 99 Quay Street, Auckland CBD

Mairangi Bay Constellation Drive Station, Northern Busway,

Manukau Manukau Train Station, Ground Floor, MIT Building,

New Lynn Train Station New Lynn Train Station, 2 Clark Street

Newmarket Newmarket Train Station, 48 Remuera Rd (opposite Nuffield St)

Panmure Panmure Train Station, Ellerslie-Panmure Highway, Mount Wellington

Papakura Papakura Train Station, Platform 3, Railway Street West

Takapuna Smales Farm Station, Northern Busway

1

Auckland Transport (AT) is an Auckland Council organisation which is responsible for all of the region’s transport services. These include public transport, cycling, parking, footpaths and roads (excluding state highways).

The public transport network in Auckland is made up of bus, train and ferry services which operate under the AT Metro brand.

Who is Auckland Transport?

1

Auckland Transport WebsiteYou can find information about bus, train and ferry travel on the Auckland Transport website. Visit AT.govt.nz

Journey PlannerThe online journey planner is an easy way to plan your travel. Simply type in starting (from) and ending (to) locations and set the leaving time. Using the ‘Advanced’ search function you can select one or more transport options including school buses. Visit AT.govt.nz/journeyplanner

Helping you plan your journey

2 3

The App includes the Journey Planner and the Real Time Board. This means you can plan your journeys and save your favourite journeys to see again. You can also track where your bus or train is in real time for these saved journeys.

Available for Apple and Android smart phones. Download from the App Store or Google Play.

Find out about disruptions to servicesWith the AT Mobile App you can get notifications sent to your phone about disruptions to the services you take. You can also stay up-to-date with news from Auckland Transport.

You can find more news about service changes at AT.govt.nz/metrochanges

Get information on the go with the AT Mobile App

4 5

Contact Centre Call 09 366 6400 and talk to our customer services staff.

Call 0800 10 30 80 from Warkworth, Helensville, Hibiscus Coast, Great Barrier Island, Pukekohe or Waiuku.

Customer Service CentresWalk in, talk to our customer service staff and pick up timetables, suburb guides and other information to help you get the most out of public transport. See back page for locations.

Get the information you need

7

Timetables and suburb guides

To help you plan your journey, full timetables and guides are available for bus, train and ferry services.

As well as the Journey Planner and the AT Mobile app, we also have printed timetables.

Use the suburb guides to view each area map and bus routes as well as to find out which timetable to use.

Timetables and guides are colour coded according to region, for easy reference. Yellow is East Auckland, green is West, red is South, dark blue for Central and light blue for North Shore.

Where to find timetables• View or download from our website

AT.govt.nz/timetables

• Pick them up from one of our Customer Service Centres

• Order them by calling our Contact Centre or emailing [email protected] with your postal details

• School bus timetables are available online only

• Timetables are also displayed at some bus stops, train stations and ferry terminals.

How to use a timetable• Choose your route using the suburb guide

• Choose the right timetable from the suburb guide

• Look at your timetable and select the time that you wish to travel

• Go to your nearest bus stop, train station or ferry terminal.

6

8 9

Fares, tickets and passes Bus and Train FaresFares are calculated on the number of zones you travel through to complete a journey.

• Auckland has 13 fare zones, each with its own colour, as shown on the map (see fold out map)

• You pay for the number of zones you cross in a single journey

• You can make as many as five trips on buses and/or trains for up to four hours continuously and pay for one journey as long as you transfer within 30 minutes. This can only be done if you use an AT HOP card

• If you pay by cash, you pay separately for each bus or train trip

Zone fares do not apply to SkyBus which is not operated by Auckland Transport.

For bus and train fares, as well as information on day and monthly passes visit AT.govt.nz/fares

Ferry FaresYou can pay for travel on most commuting ferry services with an AT HOP card. Some tourist ferries, such as Rangitoto Island only accept cash or EFTPOS.

For information on ferry fares go to AT.govt.nz/fares

10 11

What is an AT HOP card?The AT HOP card is a reusable prepay card for travel on buses, trains and ferries around Auckland.

Load your card with HOP Money, a Day Pass or a Monthly Pass. HOP Money is pre-loaded credit on your AT HOP card.

The AT HOP card provides at least 25% discount off single trip cash bus, train and ferry fares (excludes SkyBus and Waiheke Ferry services).

Why buy an AT HOP card?• It’s cheaper – AT HOP fares are cheaper than

the equivalent cash fares

• It’s easy and quick to jump on a bus

• No queueing for paper tickets at train stations

• Free access to AT HOP WiFi (1GB per day)+.

Where can I buy a card?AT HOP cards can be purchased from:

• AT.govt.nz/athop (except gold AT HOP cards)

• AT HOP retailers (visit AT.govt.nz/athop to find your nearest AT HOP retailer)

• Selected PAK’nSAVE, New World and Four Square stores

• AT Customer Service Centres (see back page)

Gold AT HOP cards are only available to buy at AT Customer Service Centres or AT HOP retailers. You can only buy a gold AT HOP card if you have a SuperGold card.

Buses All scheduled bus services and some school bus services.

Ferries The following ferry services: Bayswater, Birkenhead, Northcote Point, Devonport, Stanley Bay, Waiheke (Fullers ferries), Gulf Harbour, Pine Harbour, West Harbour, Half Moon Bay, Hobsonville and Beach Haven.

Trains All train services.

+AT HOP card must be registered to access free WiFi and other terms and conditions apply – see our website for more information.

Where can I use an AT HOP card?AT HOP can be used on buses, trains and ferries on the AT Metro network:

12 13

How do I use the AT HOP card?• Use your AT HOP card to tag on your bus,

train or ferry, then tag off when you finish your journey

• Your fare is calculated by the number of zones you cross on your journey. A journey can be made up of 5 trips within 4 hours with no more than 30 minutes transfer time between trips

• Always remember to tag on and off for each trip of your journey or you may be charged a penalty fare of up to $20, depending on the service used and the distance travelled.

How much is an AT HOP card?It’s $10 to buy an AT HOP card.

• The purchase price is non-refundable

• Cards must be topped up before use, and where cards are purchased from AT Customer Service Centres or AT HOP retailers, must be topped up at the time of purchase

• The first thing you will need to do is top up your AT HOP card with HOP Money, a Monthly Pass or a Day Pass, before travelling. Minimum top up is $5.

HOP MoneySimply top up your AT HOP card (up to $300) and you are ready to pay your discounted fare. No more searching for loose change or having to think about which ticket you need to buy, simply tag on and tag off to get the discount.

AT HOP Day PassThe AT HOP Day Pass is your ticket for most of Auckland’s buses (excludes SkyBus services), all trains and inner harbour ferries until midnight on the day of use. Inner harbour ferry services are: Bayswater, Birkenhead, Devonport, Northcote Point and Stanley Bay.

Load an AT HOP Day Pass onto your AT HOP card, then tag on and tag off as you go, travelling as much as you like right up until midnight on the day. Visit AT.govt.nz/daypass for full details.

AT HOP Bus and Train Monthly PassThis pass is ideal for customers making lots of journeys on buses and trains over a month or those travelling longer distances. Your pass starts from the first time you tag on and is valid for unlimited bus and train travel (excludes SkyBus services), for one calendar month from the first day of use.

AT HOP Ferry Monthly PassThree AT HOP Monthly Pass options are available for Auckland’s ferries. Select one that is right for your destination to get unlimited travel on the specified ferry services for a month.

Whether you use HOP Money or any of the AT HOP Passes, you need to tag on and tag off each bus, train or ferry you travel on

14 15

Please visit AT.govt.nz/athop for more information on Monthly Pass options.

Where can I top up my AT HOP card?• Online at AT.govt.nz/athop

• Setup auto top-up - auto top-up helps to ensure you always have enough funds in your AT HOP account to pay your fare. When your AT HOP balance drops below a certain amount your account is topped up automatically

• Top-up machines at train stations, the Northern Busway, some ferry terminals and Manukau Mall

• AT HOP retailers

• AT Customer Service Centres (see reverse for locations).

Visit AT.govt.nz/athop to find your nearest AT HOP retailer. Minimum top up is $5, your AT HOP card can hold a maximum of $300 HOP money. All top up machines accept EFTPOS, debit cards, credit cards, and most accept notes and coins. All AT Customer Service Centres accept EFTPOS, debit cards and credit cards. Customer Service Centres at Train Stations also accept cash. Retailers accept EFTPOS and cash.

Top up your AT HOP card online before 10pm on any day. In approximately 98% of cases, that top up will be ready for you to use the next day when you tag on. In any other case, it may take up to 72 hours.

If you’re travelling with someone without an AT HOP card on a train or a bus, you can also use your HOP Money to buy a paper ticket for them at the full cash price.

Buses Simply tag on as usual, then ask the bus

driver to buy a paper ticket for your travelling companion.

Trains Use your HOP Money to buy a paper ticket

from a Ticket & Top-up machine.

16 1716 17

Bus

18 19

How do I catch a bus• Use the journey planning tools to help you

find the right bus stop (every bus stop has a number e.g. 6572)

• Stand on the footpath at a safe distance from the road

• Look out for your bus. Other buses may be using the same stop and will look the same, so check the sign in front

• The sign above the bus front window shows the route number and destination

• When your bus is approaching signal the driver to stop.

Getting on the bus• Always get on at the front, passing

the driver

• Tag on with your AT HOP card on the electronic reader when you get on

• When you tag on, the reader will beep and show how much money you have left on your card

• If you don’t have an AT HOP card, tell the driver where you are going and pay cash for your journey

• The driver will give you a printed ticket which you must keep until the end of the journey.

Be prepared. Know where you’re going, how long it will take and how much it will cost. Top up your AT HOP card or set up auto top up before you travel

20 21

Need help getting on board? • Most buses can be lowered for easy entry.

Look out for the sign on the side of the bus “This bus kneels on request”

• Most buses have ramps for wheelchair users and mobility scooters

• Assistance dogs and dogs in training can be taken on the bus

• Prams and luggage can be taken on the bus

• Priority seats for seniors, people with disabilities, pregnant women or caregivers are near the front of the bus.

Getting off the bus• To get off at the next stop, press the red

stop button to alert the driver

• You can use your AT Mobile app to tell you when you are about to arrive at your stop

• When the bus stops and the doors open, leave through the door nearest to you

• If you tagged on with an AT HOP card when you get on, don’t forget to tag off as you leave.

Ask the driver for help

Remember: your AT HOP card or paper ticket may be checked at any time

Remember: To tag off with your AT HOP card before you exit the bus

22 23

Night Bus From midnight until late on Friday and Saturday nights, the Night Bus and Northern Express night bus services are a good way to get home in the early hours.

For more information, go to AT.govt.nz/nightbus/

Tip: To get to the Airport from the city centre you can take a Southern line train to Papatoetoe station and take the 380 direct to the Airport

Airport buses

380 Airporter

• The Airporter bus runs on route 380 between Onehunga, Mangere Town Centre, Auckland Airport (domestic and international terminals), Papatoetoe and Manukau

• This service runs from 4:30am to 11:45pm, seven days a week

• It runs every 15-20 minutes.

Onehunga Station

Mangere Town Centre

Auckland Airport

Papatoetoe Station

Manukau Station

Catch the Night Bus.

DestinationDeparture Times BUS › Departure Points

New North Rd, Rosebank Rd12.40am, 1.40am, 2.40am 221

› Victoria St W (Stop 1324)› Victoria St W (Stop 7099)› Victoria St W (Stop 7093)

Sandringham Rd, New Lynn1.05am, 2.05am, 3.05am 249

› Victoria St W (Stop 1053)› Victoria St W (Stop 7099)› Victoria St E (Stop 7022)

Dominion Rd, Lynfield, Waikowhai, Three Kings1.00am, 2.05am, 3.10am

N26› Customs St E (Stop 7016)

› Queen St (St James Stop 7058)› Top of Queen St (Stop 7064)

Takapuna, East Coast Bays1.00am, 2.20am, 3.40am N83

› Queen St (Civic Stop 7055)› Queen St (Stops 7049, 7051)› Customs St W (Stop 7015)

Birkenhead1.15am, 2.15am, 3.15am N97

› Queen St (Civic Stop 7055)› Queen St (Stops 7049, 7051)› Customs St W (Stop 7015)

Northern Express to AlbanyEvery 30 minutes between midnight and 3.00am

to Hibiscus Coast StationLast services at 11.15pm & 2.00am

NEX › Lower Albert St (Stop 7071)

Pakuranga, Howick, Botany1.00am, 2.00am, 3.00am 70h

› Customs St E (Stop 1420)› Symonds St (Stops 7144, 7152)

Remuera, Glen Innes, Glendowie, St Heliers, Orakei1.05am, 2.10am, 3.15am



Onehunga, Mangere, Papatoetoe, Otara1.25am, 3.10am



Great South Rd, Papakura1.25am, 3.10am N11

› Customs St (Stop 7016)› Queen St (St James Stop 7058)› Top of Queen St (Stop 7064)

Henderson via Great North Rd1.00am, 2.00am, 3.00am 18

› 99 Albert St (Stop 7081)› Hobson St (Stops 7082, 7084)› Pitt St (Stop 1524)› Karangahape Rd (Stop 7136))

Westgate12.35am, 1.35am, 2.35am 110

› 99 Albert St (Stop 7081)› Hobson St (Stops 7082, 7084)› Pitt St (Stop 1524)› Karangahape Rd (Stop 7136)

Terms and conditions apply. Bus times and frequency vary by route. The Night Bus service is operated by NZ Bus, Howick and Eastern Buses, Birkenhead Transport and Ritchies and is funded by Auckland Transport. This information is a true and accurate guide to times and services described at the time of publication. However the AT public transport network and its service providers reserve the right to re route and change conditions without notice. Any persons deemed intoxicated or disorderly will not be permitted to board Night Bus services. Effective date Dec 2017.

Routes to North, South, East, West and Central suburbs operate on Saturday and Sunday mornings from midnight to 3.40am. Buses depart from the city centre. No alcohol on board. Space on board subject to availability. Normal fares apply. Some passes are accepted on some services. See AT.govt.nz/nightbus for details. The Night Bus service does not operate on Christmas Day or Good Friday.

@AklTransport

Night Bus Night Bus Departure Points

For more information visit AT.govt.nz/nightbus or phone 09 366 6400

From midnight to 3.40am the Night Bus and Northern Express bus services are a great way to get home on a Friday or Saturday night.

Midnight - 3.40am

Fri & Sat NightsNo alcohol permitted on board.

Space on board subject to availability.

WynyardWharf

WynyardQuarter

PrincesWharf

QueensWharf

MarsdenWharf

BledisloeWharf

FergussonWharf

FreybergWharf

JellicoeWharf

Captain CookWharf

Viaduct Harbour

Viaduct Basin

Aotea Centre Aotea

Square

Grand Millenium

Town Hall

Civic Theatre

AucklandArt Gallery

High Court

Pullman

Ferry Building

Cinemas

St James Theatre

Phillips Fox

Tower

Freyberg Square

The University of Auckland




Spark Arena

Parnell Rose Gardens

Dove-Myer Robinson Park

Auckland City Hospital

Starship Children’s Hospital

Albert Park

MyersPark

VictoriaPark

Auckland University of Technology

Auckland Domain

SkyCity

PWC

AMP

St PatricksCathedral

StamfordPlaza

PIER 1PIER

2PIER 3

PIER 4

Karangahape Rd

Customs St ECustoms St W

Galway St

Tyler St

Low

er A

lber

t St

Hob

son

St

Swanson St

Wyndham St

Anzac Ave

Beach Rd

High St

Lorne St

Shortland St Ki

tche

ner S

t

Hob

son

St

Cook St

Nel

son

St

Wellesley St W

Victoria St E

Victoria St W

Hopetoun S

t

Wakefield St

Vin

cent

St

Mayoral Dr

Pitt St

Grey

s Ave

Prin

ces

St

Queen St

Queen St

Grafton Bridge

Fanshawe St

Quay St

Fort St

Wellesley St E

Mayor

al

Dr

Alb

ert S

t

Victoria St W

Sym

onds

St

Sym

onds

St

Stan

ley

St

Gra

fton

Rd

ParkR

d

Gra

fton

Rd

Carlton Gore Rd

Upp

er Q

ueen

St

Sym

onds

St

Alten Rd

221

249221

249221

N26N62

N10 N1170h

18 110

18 110

N83N97

N83 N97

249249221

N62

N26N10 N11 70h

70h

70h

249221

N62

N26N10 N11

N62

N26N10 N11

N83N97

NEX

NEX

7148

7152

7146

7144 7022

7058

7064

7082

7084

1524

7136

7049

7051

7093 7099

7015

7055

7081

7071

1324

1420

1053

7016

Britomart

Grafton

Parnell

Mt Eden

Newmarket

Find out more.onlineAT.govt.nz/nightbus

mobile webAT.govt.nz/realtime

J002572_25.08.17

FOLD BACK PAGEFOLDS INSIDE FRONT PAGEFOLD

24 25

Train

26

Getting on the train• Check which platform your train will

leave from

• Check the electronic information display on the platform and the electronic destination sign on the front and side of the train to make sure you catch the right train

• For safety, stand behind the yellow lines until the train stops

• To open the doors, push the green button when lit

• Please wait for all departing passengers to get off, before you get on

• Refer to page 10 on where to buy an AT HOP card

• Tag on with your AT HOP card on the electronic reader on the platform.

27

Middlemore

Auckland City

Swanson

Ranui

Sturges Rd

Henderson

Sunnyvale

Glen Eden

Fruitvale Rd

New Lynn

Avondale

Mt Albert

Baldwin Ave

Morningside

Kingsland

Mt Eden

Grafton

Parnell

Remuera

Parnell

Greenlane

Ellerslie

Te Papapa

Orakei

Meadowbank

Glen Innes

Sylvia Park

Manukau

Papatoetoe

Middlemore

Puhinui

Homai

Manurewa

Te Mahia

Takanini

Papakura

Pukekohe

Onehunga

Newmarket

Newmarket

Britomart

Penrose Penrose Platform 3

Otahuhu

Eden Park

Ellerslie Racecourse

Mt Smart Stadium

Panmure

Platforms 1 & 2

City Centre

BritomartCity Centre

LEGEND

Train line transfer station

Transfer station for 380 Airporter bus

Major transport hub

Hospital

Eastern Line

Southern Line

Western Line

Onehunga Line

Pukekohe connection

KEY

Auckland Train Network

Onehunga Line trains only stop at Remuera and Greenlane on evenings and weekends.

Western Line trains stop at Parnell evenings and weekends only

For more information visitwww.AT.govt.nz or phone 09 366 6400

You cannot board a train without tagging on with an AT HOP card or without a valid paper ticket

28

Need help getting on board?• All train stations have mobility access,

except Parnell

• Prams and luggage can be taken on board. Markings on the platform show where the train stops so you can get on the train with flat access. These doors are in the middle of a carriage

• Bicycles can be taken on board during off-peak periods, in the middle carriage. We do not recommend taking bicycles onto trains between 7am to 9:30am and 4:30pm to 6pm. This is due to limited space during these busy times

• Assistance dogs can be taken on board

• Trains have ramps for wheelchairs, mobility scooters and seats for people with disabilities and special needs. Look out for the carriage with these signs on top of the doors.

29

Tip: Plan your travel to avoid the busiest trains, which run from 7am to 8:30am and 4:30pm to 6pm

30 31

Tickets • You cannot buy a ticket on the train

• To travel on the train you either need an AT HOP card or paper ticket

• All machines accept EFTPOS and at least one machine at each station accepts cash

• Major train stations have ticket gates to get on and leave the platform and more stations will in the future

• All other stations have electronic readers for AT HOP cards, which you use to tag on and tag off

• There is a different gate to go through if you have a paper ticket. A staff member will check your ticket as you go through

• All stations have machines which sell single tickets and where AT HOP cards can be topped up.

On the train• Respect the staff and allow them to do

their jobs

• Be considerate of your fellow passengers especially seniors, people with disabilities, pregnant women and adults with small children

• Keep your bags and belongings off seats when other passengers are looking for seats

• Please do not disturb other passengers by playing loud music, making noises or talking loudly

• Please do not smoke or drink alcohol on the train or anywhere in the station. Please do not eat on the train.

32 33

Getting off the train• When the train stops at your station,

open the doors by pressing the green button when lit

• Take all your belongings and carefully leave the train

• If you are using an AT HOP card, tag off at the AT HOP reader on the platform or at the ticket gate before leaving the station

• If you are transferring from one train to another, you do not need to tag off

• Tag off only when you have completed your train journey and on between trains.

32 33

AT HOP cards or paper tickets may be checked at any time on the train

34 35

Ferry

36 37

Getting on the ferry• You can use your AT HOP card on all

Auckland Transport ferry services, except to Rakino Island

• You can use cash or EFTPOS for a single trip and buy a ticket at some ferry terminals and on most ferries

• For more information on tickets, visit AT.govt.nz/bus-train-ferry/ferry-services

• If there is no ticket office at the terminal you may travel but will have to pay on board or when you reach your destination

• Tag on at the terminal or show your ticket to a staff member

• Stay in the waiting area until you are allowed to board

• Follow the safety rules at all times and listen to the instructions from the crew.

Getting off the ferry• If you have tagged on with an AT HOP card,

tag off at the terminal when you leave the ferry.

to Pine Harbour

to Waiheke Island

to Rakino Island

to Gulf Harbour, Waiheke Island, Rakino Island, Half Moon Bay and Pine Harbour

to Pine Harbour

to Half Moon Bay

to Gulf Harbour

23

4

4

1

to Gulf Harbour1

Hende

rson

Cre

ek

Limeburners Bay

Catalina Bay

Sunset Bay

Cheltenham Beach

Stanley Point

Bayswater Wharf

North Head

Little Shoal Bay

Big Shoal Bay

Coxs Bay Musick Pt

Okahu BayKohimarama

BeachSt Heliers Bay

Hobson Bay

Orakei Basin

Milford Beach

Takapuna Beach

Northcote Point

Bucklands Beach

Eastern Beach

Half Moon Bay Marina

Whau River

Oruamo Creek

Waiarohia Inlet

Pt Chevalier

Lake Pupuke

Tamaki E

stuary

Waitemata Harbour

Torpedo Bay

Milford

Te Atatu South

West Harbour

Hobsonville

HobsonvillePoint

Grafton

Grey Lynn

PonsonbyParnell

Westmere

St Marys Bay

Devonport

Bayswater

Hauraki

Takapuna

Northcote

Sunnybrae

Birkenhead

Glendowie

Orakei

Mission Bay

Kohimarama

St Heliers

Glenfield

Glen Innes

Pt England

Te Atatu Peninsula

RemueraSt Johns

Wairau Valley

Bayview

Greenhithe

HeraldIsland

Belmont

BirkdaleBeach Haven

Pt Chevalier

Western Springs

Hillcrest

Highbury

Rangitoto Island

Motutapu Island

Browns Island

Stanley Bay

Narrow Neck

Cheltenham

Eden Terrace

Mt Eden

Meadowbank

Herne Bay

Newmarket

Eastern Beach

Bucklands Beach

Half Moon Bay

Bean RockLighthouse

RangitotoIsland

BastionPoint

Chelsea SugarRefinery

AucklandHarbour Bridge

Westhaven Marina

Naval Base

Northcote

Bayswater

Stanley Bay

Hobsonville

Half Moon Bay

Birkenhead

Beach Haven

Devonport

Britomart

West Harbour

Ferry Services

Note: Tourist and car ferry services to various Hauraki Gulf islands are offered by Fullers, 360 Discovery and SeaLink.

to Pine Harbour

to Waiheke Island

to Rakino Island


to Pine Harbour

to Half Moon Bay

to Gulf Harbour

23

4

4

1

to Gulf Harbour1

Hende

rson

Cre

ek

Limeburners Bay

Catalina Bay

Sunset Bay

Cheltenham Beach

Stanley Point

Bayswater Wharf

North Head

Little Shoal Bay

Big Shoal Bay

Coxs Bay

Panmure Basin

Musick Pt

Shelly Bay

Kellys Beach

View Bay

Sunkist Bay

Omana BeachPohutukawa Bay

Okahu BayKohimarama

BeachSt Heliers Bay

Hobson Bay

Orakei Basin

Castor Bay

Campbells Bay

Mairangi Bay

Milford Beach

Takapuna Beach

Northcote Point

Bucklands Beach

Eastern Beach


Whau River

Oruamo Creek

Luca

s Cree

k

Waiarohia Inlet

Pt Chevalier

Lake Pupuke

OkoromaiBay

Te HaruhiBay

GulfHarbourMarina

TindallsBeach

LittleManly

Army Bay

Tamaki E

stuary

Waitemata Harbour

Pine Harbour Marina

Torpedo Bay

Putiki Bay

Putaki Bay

Takirau Bay

Kennedy PointTe Whau Bay

Hitapa Bay

Wharetana Bay

Oakura Bay

Enclosure Bay

Sandy BayOneroa

Beach

Palm Beach

Mawhitipana Bay

Te Wharau Bay

Te Miro Bay

Owhanake Bay

Matarahui Bay

Huiruhi Bay

Matiatia Bay

MatiatiaWharf

Blackpool Beach

Cable Bay

Surfdale Beach

Milford

Castor Bay

Te Atatu South

West Harbour

Hobsonville

HobsonvillePoint

Grafton

Grey Lynn

PonsonbyParnell

Westmere

St Marys Bay

Devonport

Bayswater

Hauraki

Takapuna

Northcote

Sunnybrae

Birkenhead

Glendowie

Orakei

Mission Bay

Kohimarama

St Heliers

Glenfield

Glen Innes

Pt England

Te Atatu Peninsula

Remuera

Ellerslie

St Johns

Wairau Valley

Forrest Hill

Bayview

Greenhithe

HeraldIsland

Belmont

BirkdaleBeach Haven

Pt Chevalier

Western Springs

Hillcrest

Highbury

Manly

GulfHarbour

Matakatia Bay

LittleManly

ArmyBay

Rakino Island

Rangitoto Island

Motutapu Island

Motuihe Island

Browns Island

Sunnyhills

Farm Cove

Stanley Bay

Narrow Neck

Cheltenham

Eden Terrace

Mt Eden

Stonefields

Meadowbank

Mt Wellington

Panmure

Herne Bay

Newmarket

Eastern Beach

Bucklands Beach

Half Moon Bay

Highland Park

Palm Beach

Ostend

Surfdale

Oneroa

Blackpool

Waiheke Island

Beachlands

Bean RockLighthouse

RangitotoIsland

BastionPoint



Westhaven Marina

Naval Base

Northcote

Matiatia

Rakino

Bayswater

Stanley Bay

Hobsonville

Half Moon Bay

Birkenhead

Beach Haven

Devonport

Britomart

West Harbour

Pine Harbour

Gulf Harbour

to Pine Harbour

to Waiheke Island

to Rakino Island


to Pine Harbour

to Half Moon Bay

to Gulf Harbour

23

4

4

1

to Gulf Harbour1

Hende

rson

Cre

ek

Limeburners Bay

Catalina Bay

Sunset Bay

Cheltenham Beach

Stanley Point

Bayswater Wharf

North Head

Little Shoal Bay

Big Shoal Bay

Coxs Bay

Panmure Basin

Musick Pt

Shelly Bay

Kellys Beach

View Bay

Sunkist Bay


Okahu BayKohimarama

BeachSt Heliers Bay

Hobson Bay

Orakei Basin

Castor Bay

Campbells Bay

Mairangi Bay

Milford Beach

Takapuna Beach

Northcote Point

Bucklands Beach

Eastern Beach


Whau River

Oruamo Creek

Luca

s Cree

k

Waiarohia Inlet

Pt Chevalier

Lake Pupuke

OkoromaiBay

Te HaruhiBay

GulfHarbourMarina

TindallsBeach

LittleManly

Army Bay

Tamaki E

stuary

Waitemata Harbour

Pine Harbour Marina

Torpedo Bay

Putiki Bay

Putaki Bay

Takirau Bay


Hitapa Bay

Wharetana Bay

Oakura Bay

Enclosure Bay

Sandy BayOneroa

Beach

Palm Beach

Mawhitipana Bay

Te Wharau Bay

Te Miro Bay

Owhanake Bay

Matarahui Bay

Huiruhi Bay

Matiatia Bay

MatiatiaWharf

Blackpool Beach

Cable Bay

Surfdale Beach

Milford

Castor Bay

Te Atatu South

West Harbour

Hobsonville

HobsonvillePoint

Grafton

Grey Lynn

PonsonbyParnell

Westmere

St Marys Bay

Devonport

Bayswater

Hauraki

Takapuna

Northcote

Sunnybrae

Birkenhead

Glendowie

Orakei

Mission Bay

Kohimarama

St Heliers

Glenfield

Glen Innes

Pt England

Te Atatu Peninsula

Remuera

Ellerslie

St Johns

Wairau Valley

Forrest Hill

Bayview

Greenhithe

HeraldIsland

Belmont

BirkdaleBeach Haven

Pt Chevalier

Western Springs

Hillcrest

Highbury

Manly

GulfHarbour

Matakatia Bay

LittleManly

ArmyBay

Rakino Island

Rangitoto Island

Motutapu Island

Motuihe Island

Browns Island

Sunnyhills

Farm Cove

Stanley Bay

Narrow Neck

Cheltenham

Eden Terrace

Mt Eden

Stonefields

Meadowbank

Mt Wellington

Panmure

Herne Bay

Newmarket

Eastern Beach

Bucklands Beach

Half Moon Bay

Highland Park

Palm Beach

Ostend

Surfdale

Oneroa

Blackpool

Waiheke Island

Beachlands

Bean RockLighthouse

RangitotoIsland

BastionPoint



Westhaven Marina

Naval Base

Northcote

Matiatia

Rakino

Bayswater

Stanley Bay

Hobsonville

Half Moon Bay

Birkenhead

Beach Haven

Devonport

Britomart

West Harbour

Pine Harbour

Gulf Harbour

to Pine Harbour

to Waiheke Island

to Rakino Island


to Pine Harbour

to Half Moon Bay

to Gulf Harbour

23

4

4

1

to Gulf Harbour1

Hende

rson

Cre

ek

Limeburners Bay

Catalina Bay

Sunset Bay

Cheltenham Beach

Stanley Point

Bayswater Wharf

North Head

Little Shoal Bay

Big Shoal Bay

Coxs Bay

Panmure Basin

Musick Pt

Shelly Bay

Kellys Beach

View Bay

Sunkist Bay


Okahu BayKohimarama

BeachSt Heliers Bay

Hobson Bay

Orakei Basin

Castor Bay

Campbells Bay

Mairangi Bay

Milford Beach

Takapuna Beach

Northcote Point

Bucklands Beach

Eastern Beach


Whau River

Oruamo Creek

Luca

s Cree

k

Waiarohia Inlet

Pt Chevalier

Lake Pupuke

OkoromaiBay

Te HaruhiBay

GulfHarbourMarina

TindallsBeach

LittleManly

Army Bay

Tamaki E

stuary

Waitemata Harbour

Pine Harbour Marina

Torpedo Bay

Putiki Bay

Putaki Bay

Takirau Bay


Hitapa Bay

Wharetana Bay

Oakura Bay

Enclosure Bay

Sandy BayOneroa

Beach

Palm Beach

Mawhitipana Bay

Te Wharau Bay

Te Miro Bay

Owhanake Bay

Matarahui Bay

Huiruhi Bay

Matiatia Bay

MatiatiaWharf

Blackpool Beach

Cable Bay

Surfdale Beach

Milford

Castor Bay

Te Atatu South

West Harbour

Hobsonville

HobsonvillePoint

Grafton

Grey Lynn

PonsonbyParnell

Westmere

St Marys Bay

Devonport

Bayswater

Hauraki

Takapuna

Northcote

Sunnybrae

Birkenhead

Glendowie

Orakei

Mission Bay

Kohimarama

St Heliers

Glenfield

Glen Innes

Pt England

Te Atatu Peninsula

Remuera

Ellerslie

St Johns

Wairau Valley

Forrest Hill

Bayview

Greenhithe

HeraldIsland

Belmont

BirkdaleBeach Haven

Pt Chevalier

Western Springs

Hillcrest

Highbury

Manly

GulfHarbour

Matakatia Bay

LittleManly

ArmyBay

Rakino Island

Rangitoto Island

Motutapu Island

Motuihe Island

Browns Island

Sunnyhills

Farm Cove

Stanley Bay

Narrow Neck

Cheltenham

Eden Terrace

Mt Eden

Stonefields

Meadowbank

Mt Wellington

Panmure

Herne Bay

Newmarket

Eastern Beach

Bucklands Beach

Half Moon Bay

Highland Park

Palm Beach

Ostend

Surfdale

Oneroa

Blackpool

Waiheke Island

Beachlands

Bean RockLighthouse

RangitotoIsland

BastionPoint



Westhaven Marina

Naval Base

Northcote

Matiatia

Rakino

Bayswater

Stanley Bay

Hobsonville

Half Moon Bay

Birkenhead

Beach Haven

Devonport

Britomart

West Harbour

Pine Harbour

Gulf Harbour

to Pine Harbour

to Waiheke Island

to Rakino Island


to Pine Harbour

to Half Moon Bay

to Gulf Harbour

23

4

4

1

to Gulf Harbour1

Hende

rson

Cre

ek

Limeburners Bay

Catalina Bay

Sunset Bay

Cheltenham Beach

Stanley Point

Bayswater Wharf

North Head

Little Shoal Bay

Big Shoal Bay

Coxs Bay

Panmure Basin

Musick Pt

Shelly Bay

Kellys Beach

View Bay

Sunkist Bay


Okahu BayKohimarama

BeachSt Heliers Bay

Hobson Bay

Orakei Basin

Castor Bay

Campbells Bay

Mairangi Bay

Milford Beach

Takapuna Beach

Northcote Point

Bucklands Beach

Eastern Beach


Whau River

Oruamo Creek

Luca

s Cree

k

Waiarohia Inlet

Pt Chevalier

Lake Pupuke

OkoromaiBay

Te HaruhiBay

GulfHarbourMarina

TindallsBeach

LittleManly

Army Bay

Tamaki E

stuary

Waitemata Harbour

Pine Harbour Marina

Torpedo Bay

Putiki Bay

Putaki Bay

Takirau Bay


Hitapa Bay

Wharetana Bay

Oakura Bay

Enclosure Bay

Sandy BayOneroa

Beach

Palm Beach

Mawhitipana Bay

Te Wharau Bay

Te Miro Bay

Owhanake Bay

Matarahui Bay

Huiruhi Bay

Matiatia Bay

MatiatiaWharf

Blackpool Beach

Cable Bay

Surfdale Beach

Milford

Castor Bay

Te Atatu South

West Harbour

Hobsonville

HobsonvillePoint

Grafton

Grey Lynn

PonsonbyParnell

Westmere

St Marys Bay

Devonport

Bayswater

Hauraki

Takapuna

Northcote

Sunnybrae

Birkenhead

Glendowie

Orakei

Mission Bay

Kohimarama

St Heliers

Glenfield

Glen Innes

Pt England

Te Atatu Peninsula

Remuera

Ellerslie

St Johns

Wairau Valley

Forrest Hill

Bayview

Greenhithe

HeraldIsland

Belmont

BirkdaleBeach Haven

Pt Chevalier

Western Springs

Hillcrest

Highbury

Manly

GulfHarbour

Matakatia Bay

LittleManly

ArmyBay

Rakino Island

Rangitoto Island

Motutapu Island

Motuihe Island

Browns Island

Sunnyhills

Farm Cove

Stanley Bay

Narrow Neck

Cheltenham

Eden Terrace

Mt Eden

Stonefields

Meadowbank

Mt Wellington

Panmure

Herne Bay

Newmarket

Eastern Beach

Bucklands Beach

Half Moon Bay

Highland Park

Palm Beach

Ostend

Surfdale

Oneroa

Blackpool

Waiheke Island

Beachlands

Bean RockLighthouse

RangitotoIsland

BastionPoint



Westhaven Marina

Naval Base

Northcote

Matiatia

Rakino

Bayswater

Stanley Bay

Hobsonville

Half Moon Bay

Birkenhead

Beach Haven

Devonport

Britomart

West Harbour

Pine Harbour

Gulf Harbour

Whangaparaoa Peninsula Waiheke Island Rakino Island Beachlands

38 39

Need help?• Ask the crew for help getting on or travelling

on the ferry

• Ferry terminals have disability access

• Ferries have wheelchair and mobility scooter ramps for entry

• Prams and luggage can be taken on board

• Assistance dogs can be taken on board

• Bicycles can be taken on board and stored in certain areas.

• You can sign up for alerts from your ferry operator. Check their website for details.

Call your ferry operator to find out more. For ferry operator contact details go to AT.govt.nz

41

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Lege

nd

Zone

ove

rlap:

St

ops

or s

tatio

ns

in tw

o zo

nes

Bus

and

Tra

in F

are

Zone

s

01 Who is Auckland Transport

02 Helping you plan your journey

04 Get the information you need

06 Timetable and suburb guides

08 Fares, tickets and passes

16 Bus

24 Train

34 Ferry

41 Bus and Train Fare Zones Map

Contents

09 366 6400 on a bus, train or ferry? at.govt.nz 0800 10 ... · pukekohe or waiuku call 0800 10 30...

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