WELCOME ABOARDGOLDEN GATE TRANSIT’S

new rider’s guide

Helpful Numbers

Schedule and Trip Planning Information:

511 (toll-free) 711�(TDD)

415/455-2000 (outside the Bay Area)

www.goldengate.org

Lost and Found

415/257-4476 (Bus) 415/925-5565 (Ferry)

To Comment on Bus and Ferry Services

511 (toll-free) 711� (TDD)

Buscomments.goldengate.org (online bus form)

Ferrycomments.goldengate.org (online ferry form)

Customer Relations

Golden Gate Transit1011 Andersen DriveSan Rafael, CA 94901-5381

Marin County Transit District (Sets the level of service & fares fortravel solely within Marin County)415/499-6099

415/499-6172 (TDD)marintransit.org

R iding Golden Gate Transit (GGT) and Golden Gate Ferry (GGF) is a convenient and relaxingway to get to work, go shopping, and get into

(or out of) the City.

Once you learn to ride, the rest is easy. The hardest partwill be choosing where to go with all the destinationswe serve! This guide will help you get started, from planning your trip to boarding the bus or ferry.

If you’ve never ridden our buses or ferries, we recommend that you first call one of our friendly representatives who will make sure your trip gets off to a good start. We’ll recommend the best route anddeparture time, quote the fare and inform you of anytransfers you’ll need to make along the way.

WELCOME ABOARD!

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1. Have pen and paper ready2. Be prepared to tell the representative:

Call: 511 (toll-free) 711� (TDD)or 415/455-2000 (outside Bay Area)Hours: Monday – Friday 7:00 am – 7:00 pmWeekends and Holidays 8:00 am – 6:00 pmThanksgiving and Christmas Eve Days 7:00 am – 5:00 pmClosed Presidents’, Christmas and New Year’s Days

You can also plan your trip by using our Bus & Ferry TransitGuide or by visiting our website at www.goldengate.org.

The Transit Guide is updated quarterly and is available onall Golden Gate buses and ferries, as well as at many BayArea locations including hotels, libraries and welcome cen-ters. Or, call us at 415/257-4413 and we’ll mail one to you.

a. What day of the week youare traveling

b. Where you’re leaving from(city & nearest intersection)

c. Where you want to go (city& nearest intersection)

d. When you would like toget there

TIPS WHEN CALLING

STEP ONE Check the Map to Identify theroutes you’ll need when planning a trip, first look at oursystem map to identify the routes that serve your travelneeds. The map is located in the back of the TransitGuide and online at goldengatetransit.org (click “BusSchedules” then “Route Map”). Every bus stop isidentified on the map. Find the stop closest to yourstarting point. Then identify which bus routes serve thestop that is closest to your destination. Keep in mind thatyou may need to transfer to another route to reach yourfinal destination. Once you find the route(s) you’ll need,you’re ready to check the schedules.

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Cotati

Penngrove

Santa Rosa

RohnertPark

FARE ZONE6FARE ZONE 5

MemorialHospital

Petaluma Valley

H it l

WarrackHospital

101

101

12

116

116

12

Note: Some peak period

Route trips serve Cotati

Hub stop. See Timetables.72

J. H.

J.H.

MontgomeryH.S.

Santa RosaH.S.

Santa Rosa J.C.

J.H.

PinerH.S.

Sonoma StateUniversity

Rancho CotateH.S.

J.H.S.

80

80

80

80

80

73

75

72

73

75

72

73

72

72

73

75

72 73

75

76

72

73

74

Annadel State Park

Crane CreekRegional Park

Pressley

Rd

Spencer Ave

College Ave

Clevelan

d

Mill

Silva AveMcConnell

W College Av

Kawana Springs Rd

Barham

ColganPressley Ave

Chanate

Franklin

Ave

Maple Ave

Castro Ct

Elsa St

Court St

Bellevue Ave

Todd Rd

Scenic Ave

E Robles Ave

E Todd

Mountain View Ave

Horn Ave

4th St

Farmers

Ln

Sonoma

Ave

HoenAve

Yulupa

AveSum

merfield

Rd

Ludwig Ave

Wri

gh

t R

d

Milbrae Ave

AveWilfred

Sn

yder

Ln

Golf Course

Dr

Rohnert Park Expwy

Blvd

CotatiAve

Southwest

Robert‘s Lake Dr

Co

mm

erce B

l

Arlen

E

Railro

ad A

veE Railroad Ave

W

Highland Ave

Enterprise

W Sierra Ave

Roblar

Rd

Stony Point Rd Penngrove Ave

Min

neso

ta Ave

Go

od

win Hatchery Rd

Cheh

alis

Cygn

us C

tRa

inie

r Ave

Cast

le D

rCoro

na

Rd

Maria

AveSkillman Ln

Hardi

n

Ln

Adobe

Lync

hLn

Sono

ma

Mtn

Dav

is

Ln

Bodega

Ave

Rainsville Rd

Rd

Kin

gR

d

Lib

erty

R

d

Pepper

Pet

alu

ma

Hill

Rd

Bl

Sonoma Mountain

Pkwy

Stony Point Rd

York

Mendoci n

oA

ve

Steele Ln

3rdSt

Piner

San

taR

osa

Ave

Mem. Hwy

Sebastopol

Rd

Petaluma

Hill

Rd

Hearn Ave

Sto

ny

Po

int

Rd

Bennett

Valley

Rd

Guerneville Rd

Burbank

Fult

on

Rd

Hwy

Adrian

Dr

Co

mm

erce

LancasterMyrtle

Old

Redwood

Gravenstein

Hwy

Old

Red

wo

od

Hw

y

Ely

Rd

McDowell

E

W

ashi

ngto

n St

N P S

Sonoma

Hwy

Luther

Cotati HubW. Sierra & OldRedwood Hwy

75 80

Rohnert ParkRohnert Park Expwy& Commerce Blvd.

Santa Rosa

Transit Mall, 2nd St& Santa Rosa Ave

72

76

80

7372 75

80

Rohnert ParkBus Pad

CityHall

Santa RosaPlaza

Sonoma CountyFairgrounds

CityHall

RanchoCotati

CoddingtownShopping Ctr

Major Transfer Point Convenient location to transfer between routes indicated.

StrawberryReed & Belvedere

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10 2115

Bus & Ferry System Map

GOLDEN GATE TRANSIT

Basic Bus Route Daily service between Marin, San Francisco, Sonoma and Contra Costa counties.

80

Bus Route Terminus 58 63

Bus Route Number9 80

Supplemental Weekend Bus Route Weekend and holiday service to/from Stinson Beach. Extended March – Dec. to Audubon Canyon Ranch.

63

Commute Bus Route Operate Monday – Friday except holidays.Morning routes operate southbound; evening routes operate northbound.

58

Marin County Local Route Weekday and limited weekend service within Marin.

29

Ferry Route Daily service between Marin and San Francisco.

Bus Pad Bus stop at a freeway interchange served by buses operating on the freeway.

Bus Stop Some stops are not shown. Commute buses may not serve certain stops along route.

Bike Racks

Park & Ride Lot

Other Transit Systems (For information, call 511)

AC Transit

Amtrak

Angel Island-Tiburon Ferry

Airport Express (Sonoma Co.)

Fare Zone Boundary

School

SUMMER 2005Effective

June 12 – September 10, 2005

golden gate

BUS & FERRY

TransitGuide

BUS & FERRY

TransitGuide

Pick up a handy Transit Guide with detailed schedule explanations, information for fares andmaps or visit goldengate.org

STEP TWO Check the SchedulesSchedules are listed in numerical order in the TransitGuide and online goldengatetransit.org (click “BusSchedules”). Find the schedule for the direction you’re going. Next,check the header for the correct day that you’re traveling(bus service may be different for weekdays, weekendsand holidays).

Near the top of the schedule you’ll find the major busstops served by the route. GGT has over 1,000 bus stops,however, not all stops are listed in the schedules. Findthe bus stop nearest your departure location, and thenlocate your departure time in the column beneath it.Remember that the listed time is only for that specificintersection. If you’re boarding between major stops, usethe earlier time as your reference.

Read left to right to approximate what time the bus willget to your destination. Read the schedule from top tobottom to determine the times between buses at anysingle bus stop.

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Schedules can be found in the Transit Guide or online at goldengate.org

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Check the Fare insert inthis brochure to determine your fare. If the fare sheet ismissing, you can find a fare table and zone map in theTransit Guide or online at goldengatetransit.org(Click “Fare Programs”).

To determine your fare, find the portion of the FareTable appropriate to you (i.e., Adult, Senior/Disabled orYouth); then find the numbers of the Fare Zones whereyour trip begins and ends.

If you plan to ride the bus often, you can save moneyby purchasing ticket books or by using a TransLink(prepaid) card. Ticket books contain 20 tickets and arevalid for up to 6 months. To learn more about TicketBooks or TransLink, visit goldengate.org.

STEP THREE

Check the Fare Tableand Zone Map to determine your fare.

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STEP FOUR Board the Bus Make sure youget to the bus stop about five minutes before the scheduledstop time and that you’re on the correct side of the road forthe direction you’re headed. When the bus approaches,check the number and destination on the front of the bus toverify that you’re catching the right one. If you’re not sure,you can always ask the bus operator which bus to take.

Make sure the driver can see you and wave to him/her toindicate that you wish to board. When the bus stops,allow passengers to get off before you board. Uponboarding, you will see the fare box, which is where you’lldeposit your cash or ticket. If you’re using cash,remember that drivers don’t carry change, so you’ll needto have the exact amount with you. If you have a transfer,show it to the driver. Tell the driver where you are going. If you need to takemore than one bus to reach your destination, pay yourfull fare and ask the driver for a transfer, becausetransfers are only issued when you pay your fare.Transfers cannot be used to make a round trip.

Always check the destination sign on thefront of the bus.

GGT busstops areclearlymarked.

Drivers don’t carry change -

exact fare required.

transfer will betorn to indicatetime it expires

date transfer is valid

zone originatedfrom will bepunched by driver FPO

STEP FIVE Getting Off the BusFor your convenience, the bus driver will announcemajor bus stops. The driver will also announce any stopupon request. This service assists passengers withdisabilities, as well as those who are unfamiliar withthe route. About a block prior to your stop, press therubber strip between the windows or above your seat tosignal the driver to stop. Wait for the bus to make acomplete stop before leaving your seat. Don’t forgetyour belongings.

Press the strip to signalthe bus driver to stop atthe next bus stop

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Tips for riding GGT

Move quickly to an empty seat and remainseated while the bus is moving. If the busis full, you may stand, but you should holdon at all times.

� Keep designated priority seating availablefor seniors and passengers with disabilities.

W Eating, drinking, smoking and playing aradio without headphones are notpermitted aboard buses.

Fold up baby strollers and hold the child inyour lap.

Do not block open seats or aisles with yourpersonal belongings.

Use of cell phones or electronic equipmentis allowed as long as it does not disturbother passengers.

Y Animals are allowed on buses and ferriesif they are service or special-assistantanimals. Other animals must remain inapproved hand-carriers.

G Oversize luggage is not allowed onboard.

HOT TIPS

ADDITIONAL INFORMATION

Bikes & BusesExterior bike racks are available during all hours ofoperation on buses that are 40 feet or less in length andarticulated buses. There are no racks on 45-foot long

coaches. Every effort ismade to assign buseswithout racks to weekdaycommute routes becausethey offer more seats.

Bike & FerriesAll Golden Gate Ferries accept bikes on a first-come,first-served basis. Up to 15 bikes are permitted on high-speed ferries, and 25 bikes are permitted on our Spaulding ferries.

To learn about bikeloading/unloadinginstructions, rackrules/limitations and safety tips, obtain a copy of our Bike toTransit brochure online at goldengatetransit.org(click “Services”) or emaileventsgoldengate.org.

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Many buses have bike racksfor your convenience.

Spaulding ferries hold upto 25 bikes.

Accessible ServicesAll Golden Gate buses and ferries are wheelchairaccessible. For information regarding accessible services

offered by GGT and GGF, pleaseread our accessible servicebooklet, Welcome Aboard, onlineat goldengatetransit.org orrequest a copy by calling 511 (toll-free), 711 (TDD) or 415/455-2000 (outside the Bay Area).

Special Event ServicesTo find out more about GGT and GGF service to specialevents, such as 49ers games and Giants games or otherevents at SBC Park, send an email toevents@goldengate.org or call 511 (toll-free), 711 (TDD)or 415/455-2000 (outside the Bay Area).

We look forward to seeing you onboard. Enjoy the ride!

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Anywhere GGT goes socan your wheelchair.

McCovey Covedocking is the clos-est you can get to Giants’action.