05-27-2011 mgis-301 cansu bilge zeynep kocadon gülden erdem

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05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem INTERACTIVE TABLE ORDERING SYSTEM

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INTERACTIVE TABLE ORDERING SYSTEM. 05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem. Agenda. Why we Choose? General information Technical Details Advantage & Disadvantage A Successful Example Future of the System. Why we choose. People are more time sensitive, - PowerPoint PPT Presentation

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Page 1: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

05-27-2011Mgis-301

Cansu BilgeZeynep KocadonGülden Erdem

INTERACTIVE TABLE ORDERING SYSTEM

Page 2: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Agenda Why we Choose? General information Technical Details Advantage & Disadvantage A Successful Example Future of the System

Page 3: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
Page 4: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Why we choose People are more

time sensitive, They are not

happy with delays Service level

becoming more important and important

Page 5: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

According to a January 2006 study from Venture Development Corporation, “Kiosks for Self-Service and Interactive Applications: Technical and Vertical Market Analysis,”

self-service ordering ranked highest in

fast return on investment (ROI); high market growth rates; and high consumer adoption rates.

Page 6: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

President of Fijutsu Transaction Solutions Austen Mulinary Claimed that;

consumers have demonstrated that the demand for an acceptance of self service options expand their choices when ordering and paying!!!!

Opportunity!

Page 7: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Technical Details

Page 8: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

MAIN PARTS OF THE INTERACTIVE TABLE

Projector Projector house Table Touch panel User Interface Epos Applications

Page 9: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Projector & Projector House projector mounted above the surface

Computer controlled

Projects user interface

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Table Each table is fixed and sits two people  75×75 cm table the tables need not be specially

designed any table with a white table cloth No power needed

Page 13: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Touch panel & controller Rechargeable Bluetooth track pad

a user can select using the track pad

Any other suitable form of control device

Page 14: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
Page 15: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

User Interface WES software shared by both customers at a two person

table. 2 white areas for plates would arrive bill presentation payment processing additional modules can be added

Page 16: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
Page 17: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
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EPOS (Electronic Point of Sales)

Back end to the WES system

Kitchen will be informed about the orders

waiter will be informed that a table wishes to pay

Page 20: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Central Server links to the EPOS system and defines

aspects of the restaurant operation.

A Content Management System allowing the restaurant management elements of control.

drives printers in the kitchen and at the bar.

Page 21: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
Page 22: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Applications-1 alter the color, backgrounds, shade

brightness of lighting

Chef Cam

What next? local bars and clubs

Play with me,

Page 23: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Applications-2 Inside Inamo

Take me home

Restaurant tour

Page 24: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
Page 25: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem
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Future of the system

Page 29: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Advantages of E-Table

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Advantages Higher customer satisfaction

More Revenue

More Profit

Not costly

Page 31: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Customer Satisfaction Customers being in

control Faster service No more waiting to

catch the waiter Watching kitchen Eliminates

misunderstandings Visualized food

Page 32: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

More Revenue Higher numbers of

table turns Customer returns 10% increase in the

numbers of covers Minimum 5%

increase in customer spend

Page 33: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

More Profit 30% reduction in

waiting staff costs Can sell advertising Promoting high

value, high margin, and high stock items

Point of Sales System

Page 34: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Low cost of Tables Any table with a

white table cloth can be used

No power need be supplied to the table

Page 35: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Advantages Financials

Page 36: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

Disadvantages More IT service and support

Page 37: 05-27-2011 Mgis-301 Cansu  Bilge Zeynep Kocadon Gülden Erdem

THANK YOU FOR YOUR ATTENTION !