2015 SAP SE or an SAP affiliate company. All rights reserved. 1Public

SAP Enterprise Support:

SAP

SAP Forum , 9 2015

2015 SAP SE or an SAP affiliate company. All rights reserved. 2Public

City model:

SAP Enterprise Support Value Maps:

SAP Jam

6

SAP Jam

2015 SAP SE or an SAP affiliate company. All rights reserved. 3Public* Based on SAP (CQC) Solution Transition Assessment and follow-up services

65%

4

12%

())

~60%

,

20% system

resources

2015 SAP SE or an SAP affiliate company. All rights reserved. 4Public

: SAP 2014 2015.

-

53%

-

34%

66%

47%

2015 SAP SE or an SAP affiliate company. All rights reserved. 5Public

: SAP 2014 2015.

SAP

SAP

71%

29%

SAP

SAP

72%

28%

2015 SAP SE or an SAP affiliate company. All rights reserved. 6Public

SAP TCO

,

SAP

()

( )

(-)

2015 SAP SE or an SAP affiliate company. All rights reserved. 7Public

- City Model

1: 5:

SAP standardEnhancement w/ interfaces

Enhancement w/o interfacesModification assisted

Modification not assistedCustom with SAP reference

Custom (independent)

2015 SAP SE or an SAP affiliate company. All rights reserved. 8Public

SAP

1: 5:

2015 SAP SE or an SAP affiliate company. All rights reserved. 9Public

SAP Enterprise Support Value Maps

SAP Jam

e-mail

-

https://service.sap.com/esacademy

2015 SAP SE or an SAP affiliate company. All rights reserved. 10Public

1 : Self-assessment MTE: Introduction to CCM CCM Whitepaper Custom Code Maintainability Check : Assessment and Scoping EGI CCM

lean CCM

2 MTE: Reduce Quantity EGI CCM

TCO

3 MTE: Improving Software Quality : Manage Code Quality with Code

Inspector EGI CCM CQC Modification Justification Check (MJC) CQC Business Process Performance Optimization

(BPPO)

,

SAP

-

* / . 1.

6 Value Maps

Qu

ick

IQs

M

TE

E

GI

CQ

C

2015 SAP SE or an SAP affiliate company. All rights reserved. 11Public

4 SAP MTE: Replace Your Clones EGI CCM Accelerated Innovation Enablement (AIE) CQC Modification Justification Check (MJC)

() SAP, SAP

EHP

SAP

5 / : Early Planning for Major Change Events Innovation Discovery for SAP products

( Business Function Prediction) SAP ERP Accelerated Innovation Enablement (AIE) EGI CCM

, (. 2) , SAP . Value Map

. Value Map

. Value Map SAP HANA

SAP HANA

6

:

SAP,

* / . 1.

6 Value Maps

Qu

ick

IQ

s

M

TE

E

GI

CQ

C

2015 SAP SE or an SAP affiliate company. All rights reserved. 12Public

SAP Jam , ,

2015 SAP SE or an SAP affiliate company. All rights reserved. 13Public

SAP Enterprise Support Value Maps

!

>

Next Milestone: November 15,

2013

Estimated effort: 20 days

Services consumed: 4

200

!

SAP Enterprise Support value map

:

www.sapsupport.info/valuemaps

https://support.sap.com/support-programs-

services/programs/enterprise-support/academy/valuemaps.html

2015 SAP SE or an SAP affiliate company. All rights reserved.

!

SAP Enterprise SupportSAP Labs CIS

+79671340542

16 2015 SAP SE or an SAP affiliate company. All rights reserved.

17 2015 SAP SE or an SAP affiliate company. All rights reserved.

18 2015 SAP SE or an SAP affiliate company. All rights reserved.