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Innovation at Vitens Jan Gooijer | Innovation Manager 2016 | [email protected]

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Page 1: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Innovation at Vitens

Jan Gooijer | Innovation Manager

2016 | [email protected]

Page 2: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

VITENS IN FIGURES

5 provinces

96 production facilities

110 public shareholders

1,383 employees

49,000 km pipe grid

5,600,000 customers

108,000,000 € investments

330,000,000 m3 pure drinking water per year

Page 3: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Smart Well Management

Smart Water Supply

Just in time replacement

Innovative Customer Interaction

Resource Recovery

Circular Sources

Model Based Control

Customer engagementLive Labs

Natural Capital Accounting

Innovation from source to tap

Condition based maintenance

Innovations in employability

Page 4: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Smart Well Management

Smart Water Supply

Just in time replacement

Innovative Customer Interaction

Resource Recovery

Circular Sources

Model Based Control

Customer engagementLive Labs

Natural Capital Accounting

Innovation from source to tap

Condition based maintenance

Innovations in employability

Presented here

Page 5: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Vitens Innovation Playground

100k house holds2000 km pipes

750 km²

Leak detection &localisation

Pro-activeCustomer

communication

Real-timeWater Quality

sensors

Page 6: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Leak detection

• Transient water pressure changes measurement.• Water use forecast to detect anomalies.• Phone call/twitter monitor

• Close connection with customer interaction.

Solutions we work with now

Page 7: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Leak detection: TransientMinderResistance check valve reservoir Greuns

200 ms200 ms

Page 8: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Leak detection: Dynamic Bandwith MonitorWater leakage Arnhem detected

Page 9: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Leak detection: phone call monitorAlerts on the dashboard

Page 10: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Leak detection: twitter monitorAlso a new way to interact directly with customers

Page 11: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Leak detection: e-mail messageLetter generated automatically

…there is no pressure …

Page 12: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Water Quality

• Water Quality is measured afterwards (1-7 days). So our customers consume the water before it is properly tested for WQ changes in the distribution network.

• Our vision: we need real time online and inline solutions to monitor water quality and respond to problems before they affect customers.

• Our distribution network changes from a black box to sensor controlled.

What is the problem?

Page 13: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Sensors reveal problems with softener

13

Response Intellisonde (Conductivity )

Response S::can (Conductivity )

Response Eventlab

WTP Noordbergum

Reservoir Greunsweg

Water Quality: sensor based monitoring

Page 14: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Water Quality monitoring/ generic sensor Optiqua - Eventlab

• Monitoring full spectrum of chemical contamination with refractive index

• Online, continuous and real-time (automated, low maintenance and no disposables)

Page 15: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Specific sensorsS::Can and Intellitect

CANColorTurbidityTemperatureTOCDOCNitrateUV254

Intellitect Temperature Flow Free Chlorine Mono-chloramine Dissolved Oxygen pH ORP Conductivity Turbidity Pressure ISE - Ammonium - Fluoride - Nitrate

Page 16: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016

Biological sensors (test fase)

Aquascope: total cell count, or specific bacteria detected with the FISH technology. Response time:

3 hourswww.biotrack.nl

Bactiline: enzymatic activity to test bacterial stability:Ideal for process controlResponse time is 20 minutes (current: 24 hours)First in the world

www.mycometer.de

Bactcontrol: inline E.coliresponse 3 hourswww.microlan.nl

Page 17: 04 Jan Gooijer - Faverham Houseevents.wwtonline.co.uk/.../uploads/sites/142/2016/12/Jan-Gooijer.pdf · Microsoft PowerPoint - 04 Jan Gooijer Author: Carla Staden Created Date: 12/1/2016