Our friendly Conciergeteam are here to helpmake sure your visit to RVPis the best it can be. Our Concierge desk is conveniently located on level 2.

FREE KIDDY CARSKiddy Cars make it easy and fun to shop with the kids and are available to hire for free from Concierge on level 2.

PLAYWORLDPlayworld is a free kids soft play area designed to let the little ones let off some steam! Playworld is located on level 1 opposite Seattle Espresso.

PARENTS ROOMOur fully equipped parents room provides easily accessible and pleasant facilities within which to change or feed your child. Our Parents Room is situated in the Food Court.

ACCESSIBLE SHOPPINGAccessible parking bays are located on levels 4 and 6 of RVP Car Park.

Wheelchairs and scooters are available for hire from Shopmobility located on level 1 opposite Next. Accessible toilets are located at several locations throughout the mall.

An induction loop is provided at Concierge on level 2 for the benefit of hearing aid users.

Royal Victoria Place Car Park is a Park Mark approved car parking facility.

Royal Victoria Placeis a Child Safe Zone.

HOW TO GET HEREBY CAR:Tunbridge Wells is accessible via the A21 from the North, atjunction 5 of the M25 and from the South as far as Hastings.From the East the main routes are the A262 and A26 and fromthe West, the A264.

BY TRAIN:Tunbridge Wells Train Station is well served by rail services. Leave the station from the Mount Pleasant exit and a five minute walk up the hill will take you to RVP.

BY BUS:There are a number of bus services into Tunbridge Wells fromChatham, Maidstone, Brighton, Gatwick, Edenbridge, Hastings,Heathfield, Benenden and Oxted. For further information andbus timetables, please contact either Arriva on 0871 200 2233or Stagecoach on 0870 243 3711.

TUNBRIDGEWELLS

J5M25

A21

A26

A26

A264

A21

ROYALVICTORIAPLACE

VICTORIA ROAD

CAM

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MONSON ROAD

MT.

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ASA

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ROYALVICTORIAPLACE

CALVERLEY ROAD

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CONCIERGE DESKLocated on level 2Telephone: 01892 506666E: concierge@royalvictoriaplace.comWebsite: royalvictoriaplace.com

CENTRE MANAGEMENT300 Royal Victoria PlaceTunbridge Wells, Kent TN1 2SSTelephone: 01892 514141Fax: 01892 511117

It’s the place to beRVP

03/18yourguide

It’s the place to beRVP Royal Victoria Place is a non smoking shopping environment.CCTV images are being recorded in Royal Victoria Placefor the purposes of crime prevention and customer safety.

SHOPPING HOURSMonday 9.00am - 6.00pm

Tuesday 9.00am - 6.00pm

Wednesday 9.00am - 6.00pm

Thursday 9.00am - 8.00pm*

Friday 9.00am - 6.00pm

Saturday 9.00am - 6.00pm

Sunday 10.30am - 4.30pm

Bank Holidays 10.00am - 5.00pm†

*Free parking is available at RVP Car Park between 6pm and 8.30pm every Thursday. Individual store opening hours may vary. +Except Good Friday and Boxing Day. Christmas shopping hours may vary, please check royalvictoriaplace.com

TICKLE YOUR TASTE BUDS!The Food Court is a popular place to eat and relax at RVP, offering all your favourites. Whether you’re looking for a coffee and delicious pastry, a healthy salad or a meal to treat the children, it’s all on the menu at the Food Court!

FREE WI-FIWhenever you visit RVP, you can now surf the internet for free. Simply log on to our free Wi-Fi service from your laptop, tablet or phone and follow the on-screen instructions. If you need a hand logging on visit Concierge and they will be happy to assist.

THE PERFECT GIFT IDEA!The RVP Gift Card makes theperfect gift for all occasions.Find out more at Concierge on level 2 or online atroyalvictoriaplace.com

FOOD COURTLEVEL 1

LEVEL 2

Concierge

Escalators

Stairs

Lifts

Toilets

Parent & Baby Room

Accessible Toilet

Shopmobility

Telephones

Cash Machine

Entrance

Access to Car Parking

Car Parking

Free WiFi

Family Friendly

Kids’ Soft Play Area

Car Valet Service Car Park Level 3

KEY TO MAPS:

FC1

FC2

FC3

FC4

FC5

FC6

MEADOW ROAD

TOMEADOW

ROAD

FOOCOURTT ERRACE

FC7

FC9FC8

101101a 103

161

159

157156

155

104 105

K1

154152

151 150

FENWICK

106 110

K5 K6

113

149 148

114 115

145 137

117

132

EC13

EC12

EC11

133

K10

120

123

126

128

129

131

EC3

EC1

EC2

MARKS &SPENCER

142

MEADOW ROADCAR PARK

BOOTS

TOPS

HO

P /

TOPM

AN

144

143

141139

138

140EC10

EC9

EC4EC5

EC6EC7

EC8

FC10

MS1

WH SMITH

PURE GYM

MARKETSQUARE

FOODCOURT

TOCALVERLEY

ROADPRECINCT

TOCAMDEN

ROAD

ELY

CO

URT

K2 K3 K4

K11

FOODCOURTTERRACE

K7 K8 K9

FOODCOURT

MARKETSQUARE

208

WH SMITH

209

210 213 214 216 217 218 219 221 222 223

226

229

232236

237

239243145247249 248250251252

253155

255

256133

K14

206

101

204

203

202

201

200

K12257

258

259

260

261

262

MARKS &SPENCER

FENWICK

BOO

TS

TO FIVEWAYS

K13

K15

ManagementSuite located oncar park level 8

Directory Key:1 Level 1 Mall FC Food Court2 Level 2 Mall K Mall KioskEC Ely Court MS Market Square

CAR PARK LEVEL 3 & 4DIRECTLY ACCESSES LEVEL 1 SHOPS

CAR PARK LEVEL 5 & 6DIRECTLY ACCESSES LEVEL 2 SHOPS

STORE LEVEL SHOPDEPARTMENT STORESBoots 1,2 155 Fenwick 1,2 101 Marks & Spencer 1,2 133 WH Smith 1,2 120

ACCESSORIESAccessorize 1 149 Ali Tri Fashion 1 K11Cath Kidston 2 249 Claire’s 2 217 Purple Piglet Scarves 2 K13

CARDS & STATIONERYClintons 1 114Paperchase 2 221Smiggle 2 259

CAFÉS AND RESTAURANTSCaffé Nero 2 200 Costa 2 K14Fenwick Terrace Restaurant 2 101 M&S Café 2 133 Muffin Break 1 156 Taste Wells 2 236

CONFECTIONERYHotel Chocolat 2 257

FASHION - CHILDRENSWEARGAP Kids 1 105 Mothercare 2 223

FASHION - LADIESWEARAnn Summers 1 104 Cath Kidston 2 249 Hobbs 1 139 Monsoon 1 150 Oliver Bonas 2 250Topshop 1 152

FASHION - MENSWEARTimberland 1 154 Topman 1 152

FASHION - MIXEDFrench Connection 2 219 GAP 1 106 Gas Station 2 255 Next 1 123 Superdry 1 103 Timberland 1 154 Topshop/Topman 1 152 USC 2 206

FOOD AND DRINKBibble Milkshake Bar 1 K1 Bluebird Tea Co. 2 260 Marks & Spencer Foodhall 1 133

FOOD COURT/TAKE AWAYAuntie Anne’s Pretzel Bar 1 K8KFC FC 4Krispy Kreme NEW 2 K15McDonalds FC 7Spud U Like FC 6Subway FC 9

STORE DIRECTORYSTORE LEVEL SHOPFOOTWEAROffice 2 252Timberland 1 154

GIFTS, ARTS AND CRAFTSMrs Florist 2 K12 HAIRDRESSERSBuzz Barbers 1 144LA Hair 1 143

HEALTH, BEAUTY & WELLBEINGBoots 1 155Calista Beauty 1 126 & K6L’Occitane 2 253Lush 2 262MAC Cosmetics 1 101aPure Gym MS 1The Body Shop 1 151The Nail Sanctuary 1 140The Perfume Shop 2 258

HOMEWARESCollingwood & Batchellor 2 232Oliver Bonas 2 250Wilko 1 110

JEWELLERYBurrells Jewellers 2 210Claybrooks Jewellers 2 202Ernest Jones 2 243Pandora 2 209Swarovski 2 204Toulson Jones Jewellers 1 128

LEISURE AND ENTERTAINMENTiStore 2 251HMV 2 216Jessops 2 247Sky 1 K7

MOBILE PHONES3 2 208Carphone Warehouse 2 218Mobile Bitz 1 K3Mobile Booth 2 256Mobile Outfitters NEW 1 K2O2 1 148U-Fone 1 138

OPTICIANSBoots Opticians 2 155

SERVICESConcierge & Kiddy Cars 2Eurochange 2 203Parent & Baby Room FCPlayworld 1Ross Watch Repairs NEW 1 K4Shopmobility 1Timpson 2 261

SPORTS AND OUTDOOR LEISUREJD Sports 1 117Sports Direct 2 229

TOYSMenkind 2 222Mothercare 2 223

STORE DIRECTORY