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©SAP AG 2005

ASM Manufacturing

September 2005Version 1.1

ERP2005 RKTPeople Productivity

Generic Key Figure Monitor

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©SAP AG 2005

Concept

Implementation

Generic Key Figure

Monitor

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© SAP AG 2005

Concept of the Generic Key Figure Monitor (I)

Typical Use Cases The Generic Key Figure Monitor supports managers in monitoring and supervising key

figures and key performance indicators (KPI). The manager can group this information in

categories e.g. strategic, tactical, and operational or he can compare single values

easily.

The information is displayed on one page in a structured format to provide the managerwith a quick overview of the overall situation in his area of responsibility, and is able to

perform the required follow-up actions in a timely manner.

Information from different source systems, such as mySAP ERP, SAP Business

Information Warehouse, or external systems are integrated.

Managers who want to continuously improve their business processes get thepossibility to track KPIs*) and to perform root-cause analyses.

Even if you are not in the office you still get the information about exceptional situations

(e.g. KPI that exceed their threshold value) through the SAP Alert Framework on your

mobile device.

Benefits To aggregate relevant data from multiple ERP, BI and shop floor systems on a single

intuitive and user-friendly screen drives a higher ROI and lowers the TCO from existing

investments

To drive exception detection and to trigger follow-up activities through SAP NetWeaver

and mySAP ERP helps you to manage demand and supply exceptions and deliver higherresponsiveness to customers. *) KPI = Key Performance Indicator

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© SAP AG 2005

Concept of the Generic Key Figure Monitor (II)

Characteristics

The Generic Key Figure Monitor is an integral part of the following roles:

Plant Manager

Production Supervisor

Business Unit Analyst

Manager Self Services

HR-Executive

The information that is displayed in the Generic Key Figure Monitor is aggregated and

can come from many different sources which can be SAP as well as non-SAP systems .The raw data reside in the source system to reduce data redundancies as much as

possible.

The Generic Key Figure Monitor enables you to drill down from the aggregated

information to the details in the source system

The information from the source systems can either be pushed or the Generic KeyFigure Monitor pulls the information based on batch job schedule.

*) KPI = Key Performance Indicator

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Concept of the Generic Key Figure Monitor (III)

Usability features

The aggregated information is displayed in a table with additional graphical elements

(traffic lights and arrows) for each individual KPI*).

You can access the following actions directly from the Generic Key Figure Monitor:

Get quick overview of the overall situation in your area of responsibility

Drill down into details for root cause analysis

Analyze a key figure history and share comments regarding specific KPIs*) with

your colleagues

Personalize KPI*) descriptions, threshold values and alerting options

Trigger the recalculation of individual KPIs*) values

Organize your KPIs*) in views, groups and comparisons

You can access all functions at any time irrespective from the update schedule of the

respective KPI*)


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Concept of the Generic Key Figure Monitor (IV)

Personalization features You can decide which KPI*)-related information is relevant to you and you can hide

unneeded columns

KPI*)-related personalization includes

Descriptions

Threshold values(that control the behavior of the status indicator red, green or yellow traffic lights)

Alerting options

(that control if and when you will receive an alert in the portal or on your mobile

device to inform you that a KPI*) has exceeded its thteshold value)

Key figure views

(Lists of KPIs that belong together thematically)

Grouped key figures

(that represent an aggregated status of the underlying KPIs*))

Comparison key figures

(that displays the ratio or the difference of two selected KPIs*))


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©SAP AG 2005

Concept

Implementation

Generic Key Figure

Monitor

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© SAP AG 2005

Implementation of the Generic Key Figure Monitor (I)

Prerequisites for the usage with SAP systems To deploy the Generic Key Figure Monitor you need at least

an ECC 6.0 system on a NetWeaver 04s platform

an SAP Enterprise Portal NW04s

Business Package Common Parts The Business Package Common Parts needs to be imported and configured in your

SAP Enterprise Portal. There you need to

define the connection between the Enterprise Portal and the ECC system

Maintain the context IDs for all Generic Key Figure Monitors that you will use in

this portal assign users to the portal role and maintain the user mapping

For more details refer to the documentation of the Generic Key Figure Monitor inthe ERP-Documentation in the area "Business Packages/Functional Packages"

To use the Generic Key Figure Monitor in a distributed system landscape (that also

includes SAP BW systems) you have to establish the system connections using thestandard SAP tools (e.g. definition of logical systems, creation of RFC destinations, …see also configuration description on the next slide)

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© SAP AG 2005

Implementation of the Generic Key Figure Monitor (II)

Prerequisites for the usage with non-SAP systems

External (non-SAP) systems need to be able to collect data,

aggregate it, and finally send this aggregated information to the ECC

system (e.g. via RFC-call)

Also it is necessary that these external systems offer a system

access via URL*) to display the key figure details for root cause

analysis

*) URL = Uniform Resource Locator

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Implementation of the Generic Key Figure Monitor (III)

Five steps to configure the Generic Key Figure Monitor

1) Configure the key figure meta data

2) Configure the key figure personalization (if necessary)

3) Create (adopt) the key figure reports/queries in the source systems

4) Schedule the batch jobs to update the key figures regularly

5) Maintain user authorizations

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© SAP AG 2005

1) Configure the Key Figure Meta Data

Configuration in the ECC system You find the customizing for the Generic Key Figure

Monitor in the SAP Customizing Implementation Guide:

Cross-Application Components General Application

Functions Generic mySAP Suite Functions Generic

Key Figure Monitor

Logical systems and RFC destinationsDefine the systems in your landscape which you want to connect

to

Key figure categoriesDefine the categories you need to organize your key figures

Intervals for updating key figures

Define key figure update patterns that help you to organize your scheduled batch jobs

Define Key figuresContains all key figure meta data

Personalization information for key figures

Define which selection criteria for a key figure can be

personalized to provide your end-users with their ownkey figures (e.g. Budget compliance in <my cost center>)

The IMG activities for the logical systems and the RFC-

destinations are not displayed on this screenshot

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© SAP AG 2005

2) Configure the key figure personalization (I)

Configuration of personalized ERP key figures In the IMG activity "Define Key Figures" create a key

figure with the personalization settings "Can be

personalized…"

In the IMG activity "Define SAP ERP Key Figures that

can be personalized" add this key figure (technical

name) to the list and maintain the entry fields

Techn. Name= technical name of the key figure that you want to

personalize

Selection

= technical name of the personalized select option (input

parameter) in the ABAP report

Personalization Application

= Application in the personalization hierarchy Field Name

= Field name that is assigned to the personalization

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© SAP AG 2005

2) Configure the key figure personalization (II)

1. Maintain the personalization hierarchy and the personalization application(IMG activity "Edit Personalization Hierarchy")

Example: How to personalize a key figure

2. Maintain the personalized characteristics (= entry field

values for the respective user) in the personalization

dialog that is assigned to this personalization application

(IMG activity "Edit Personalization Dialog")

3. Assign these field values and the personalization dialog to the selection

parameters that are used in the ABAP report that calculates the key figure

Source code of the key figure ABAP report that is

assigned to the key figure ERP_CAPA_PERS

Selection screen of the ABAP report

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© SAP AG 2005

3) Adopt the key figure reports in the source systems

Configuration of the key figure feeders (reports) in the ECC system Key figure feeders are required to pull the relevant key figure information from the

source system (e.g. ABAP reports or BW queries)

These feeders have to be defined and configured in the ECC system by the system

administrator before he creates the key figure definitions


Use standard includes

to integrate your desiredreport in the Generic

Key Figure Monitor

You find detailed documentation in the IMG

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© SAP AG 2005

4) Schedule the key figure batch jobs (I)

Schedule batch jobs to regularly update the key figures Prerequisites for R/3, ERP and BW KPIs*) which have to be maintained in the

IMG activity "Define Intervals for Updating Key Figures"

You have defined update intervals

Prerequisites for R/3, ERP and BW KPIs*) which have to be maintained in the

IMG activity "Define Key Figures"

For each KPI you have to maintain a Source System

(the system where the KPI information is collected and aggregated)

To each KPI you need to assign an ABAP report and the corresponding report variant

(a combination which is unique for each KPI)

You need to assign an update interval (which you have maintained before) to each KPI


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© SAP AG 2005

4) Schedule the key figure batch jobs (II)

Schedule batch jobs to regularly update the key figures The report KFM_VALUE_DET_SCHEDULE triggers the update of the KPI according to their

interval assignment

Create a variant for the report KFM_VALUE_DET_SCHEDULE e.g. for the interval "MP01" (hourly)

The name of the variant should be descriptive (e.g. "MP01" like the name of the interval)


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© SAP AG 2005

4) Schedule the key figure batch jobs (III)

Schedule batch jobs to regularly update the key figures Create a batch job for the report KFM_VALUE_DET_SCHEDULE with variant "MP01"

Schedule this batch job with the period "hourly"

Every hour, when the batch job calls the report KFM_VALUE_DET_SCHEDULE with variant

"MP01". All key figures that are assigned to this interval will be updated.


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© SAP AG 2005

5) Maintain user authorizations (I)

Maintain authorization in the ECC system The system administrator can use roles and authorization profiles to maintain the

credentials for users or user groups

You can maintain authorizations for the following activities:

Display – The user sees the KPI*) in his catalog and can assign it to a key figure view

Change – The user can personalize the KPI*) in the portal

Refresh – The user is allowed to recalculate the key figure to update the key figure cache

Analyze – The user can drill down into the details of the key figure


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© SAP AG 2005

5) Maintain user authorizations (II)

Maintain authorization in the ECC system

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© SAP AG 2005

Implementation: User activity - Create Key Figure View (II)

3. step:

Expand your

personal*) key

figure catalog …

… and select the key figures you

would like to monitor

*) the catalog contains all key figures for which the administrator gave you the authorization

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© SAP AG 2005

Implementation: User activity – Create Key Figure View (III)

4. step:

Check and save

your entries

5. You can either a) create a new view or

b) return to the key

figure monitor

Here you see the result

b)

a)

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© SAP AG 2005

User activity: Working with Key Figure Views

You can create additional key figure views as described on the previous slides. For

each view you can decide which key figures are displayed. This option helps you to

organize your key figures as you can create individual views per plant, cost center,

HR area, …

You can switch between the individual views with the drop-down box in the monitor.

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User activity: Working with Key Figures - Overview

Depending on your authorizations you have the following possibilities:

Personalize Key Figure (a)I.e. change descriptions, threshold values or alerting settings

You can access this functionality from the key figure context menu or by clicking on the status icon

For more details see next slide

Display Details (a)Jump directly in the source system for root cause analysis

You can access this functionality only from the key figure context menu but it might be deactivated by your

administrator

For more details see next slide

Display Trend (a)Shows historical key figure values as well as its historical threshold values

You can access this functionality from the key figure context menu or by clicking on the trend icon

Recalculate (b)The column "Created at" indicates the last update of the key figure. You can trigger a recalculation by clicking

on the "Recalculate" link in the column "Action". This activity updates the value in column "Created at".

a)

b)b)

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User activity: Personalization of Key Figures

Enter your personalized

short and long text here

Enter your personalized thresholdand target values here.

Personalized threshold values are

only valid if they are closer to the

target than the default values.

Maintain your alertingoptions here

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User activity: Key Figures Details

Click on the key figure description

or select the entry "Display Details"

from the context menu to jump

directly into the source system of

this KPI to drill down for root cause

analysis.

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User activity: Display Key Figure Trend

Display details of the

historical value by

moving with your mouse

pointer over the value

point

Enter a new comment for

a value or read existing

comments.

(The reading or writing of

commensts might be

deactivated by your

system adminsitrator.

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User activity: Create Grouped- and Comparison KPIs

You can create your own key figure

groups. A key figure group consists of

multiple KPI which are aggregated by

Worst status

Total value (summarized)

Mean value (average)

Min value

Max value

You can create your own comparison

key figure which compares two KPI by

Difference (-) or

Percent (%)

Here you start the

maintenance dialog for

grouped and

comparison key figures

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User activity: Personalization and Refresh

Functionalities that are independent from any authorizations:

Personalize Table (a)In the personalization dialog you can decide which columns shall be shown or hidden and the order of

appearance. You can start the personalization dialog with the "Personalize Table" ("Tabelle personalisieren")

link.

Refresh (b)The Refresh reads the latest key figure values from the buffer table in the ECC backend system, it does NOT

trigger a recalculation in the key figure source system.

a)

b)

In the personalization dialog you can

decide which columns shall be shown or

hidden as well as the column order

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