01 installation / support. © beas group 2011 / page 2 this documentation and training is provided...
TRANSCRIPT
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01 Installation / Support
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This documentation and training is provided to you by beas group AG. The documents are neither approved nor in any way acknowledged or endorsed by SAP. For SAP Business One, only the documentation and training officially released by SAP shall be binding upon SAP. SAP shall not be responsible for any content of this documentation and training and this documentation and training shall not be binding upon SAP in any way.
The official current SAP Business One documentation and training for SAP Business One is available at http://service.sap.com/sbocustomer/documentation and http://service.sap.com/sbocustomer/training.
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Voraussetzungen für diese Lerneinheit
Was Sie sicher beherrschen sollten Grundlagen Installation Grundlagen im Umgang mit dem Internet
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Lern-Ziele
Nach Bearbeiten der Lektion können Sie: be.as installieren und lizensieren be.as Supportportal und das Forum benutzen
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Agenda
Installation / Support / Forum
1: Installation
2: Supportportal
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beas Installation
1. Anmelden im Serviceportal
2. Serverinstaller herunterladen
3. Aktuelles Patch herunterladen
Nähere Informationen zum Supportportal ab Seite 15
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Installation - Server
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Installation - Client
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Installation – Be.as Addon einbinden
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Installation – Be.as Addon einbinden
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Installation – Lizensierung - Demo
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Installation – Lizensierung - Lizenzanforderung
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Installation – Lizensierung - Aktivierung
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Installation – Lizensierung - Lizenzzuordnung
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Agenda
Installation / Support / Forum
1: Installation
2: Supportportal
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Supportportal
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Supportportal - Registrierung
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Supportportal - Login
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Supportportal - Übersicht
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Supportportal – Ticket anlegen
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Supportportal – Tickets verwalten
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Supportportal – beas Blog
Link zum Video über das beas Blog: http://www.youtube.com/watch?v=08dckGcqEQI
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Supportportal – Download beas
Download : 1. Serverinstaller 2. Patch ( SP1 oder 8.8)
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Supportportal – Produktinformation
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Forum
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Forum – Neuen Beitrag anlegen
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Zusammenfassung
Jetzt können Sie: Be.as installieren und lizensieren Be.as Supportporal und das Forum benutzen
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Vielen Dank für Ihre Mitarbeit!