The Synapse Platform

The preferred online platform for online coaching

What is the Synapse Platform?

• An individual, secure, online aid programme tailored to the client• Logging on to the platform is possible exclusively with a unique access code• Accessible anywhere through the Internet• Uses modern communication resources

The Synapse Platform can be deployed effectively for:

• Online prevention• Online treatment• Online monitoring

With the aid of online coaching aiming for permanent behavioural changes

Why should you choose online coaching now?

• Network types are changing• The composition of the population is changing• New communication tools• New communication tools• Reduced availability of resources (time, money, professionals)• The need to use resources more effectively

Advantages of online coaching

• Reducing travel times for the client• Anonymous coaching if desired• Option to integrate learning programmes and homework assignments• High and short contact frequency feasible• High and short contact frequency feasible• Aid provider can use his/her time more effectively• A larger client base can be served• Aid and coaching uniformity• Coaching by aid provider from the home situation, part time also possible• Direct registration of contact in terms of time and content (billing, management,

diary, file)

Target groups

Individuals with a chronic problem, such as:

• Addiction• Debt problems• Learning problems• Learning problems• Welfare• Probation• Lifestyle problems• Chronic illnesses• Old age and loneliness

Can be deployed simultaneously for multiple problems

What are the characteristics of this target group?

• Chronic and structural problems• Loneliness and inability to solve the problems• Absence of an adequate and long-term network• Absence of an adequate and long-term network• Compulsive behaviour• High risk of relapse following treatment• Need for long-term coaching focusing on behavioural changes

Objective of the Synapse Platform

• Dealing with chronic and structural problems more effectively• Dealing with chronic and structural problems more efficiently• Enabling online (group) coaching• Building a better and longer-term social network

As a result of which:

• Larger coverage of the desired target group• Improved use of available resources• Smaller risk of relapse• Higher chance of successful treatment and coaching• Excellent registration for purposes of accountability and evaluation

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Modular structure

• Choice from multiple functionalities• Easily extended• The institution itself determines the content of the platform• The institution itself determines the content of the platform• Individual profile can be defined for each patient/client

Software

Direct contact with aid providers, fellow sufferers, friends and family

• Written e-mail• Voice e-mail• Voice e-mail• Video e-mail• Face-to-face video contact• Video group sessions• Mobile and fixed telephone• Chat• Option of electronic registration in the patient file• Joint calendar management

Hardware

Dedicated hardwareHardware protected against theftInstallation and service included

Mobile telephone (possibly: cell phone)

Options:

• Personal messages• Personal messages• Calendar reminder• Motivational texts• GPS tracking & tracing• Mobile video communication

Mindware

Options:

• (Virtual) contact with someone close• (Virtual) contact with someone close• Direct contact with buddy/informal care provider• Direct contact with aid provider• Online coaching• Higher contact intensity• E-learning• Consultation of statistics

Inspirational functionalities

• Sharing experiences with fellow sufferers• Diaries (blogs)• Music and movies• Music and movies• Lifestyle information• E-learning• Information on relevant activities

Administrative processing

• Order processing• Order registration• Order billing• Order billing• Caseload Management• Management information• Contact management

Summary

The Synapse Platform, the preferred online platform for online coaching

• Online prevention• Online treatment• Online treatment• Online monitoring

Deploying the Synapse Platform results in:

Higher effectiveness of coaching and treatment due to the efficient use of the available resources and manpower.