* uncompromising quality * strong customer relationships *service excellence * total reliability *...

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Page 1: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics
Page 2: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

* Uncompromising quality * Strong customer relationships

*Service excellence * Total reliability * Client confidentiality

* Conformance to standards

Logistics

Sales

Administration

Page 3: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

Israel’s Microelectronics Industry

Global Manufacturersof Production Machinery

Local Expertise

International Experience

Round the clock 24/7

Our business is to help your business succeed.

Page 4: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

Microelectronics suppliers worldwide

benefit from MICL’s:

• Two decades of experience (founded 1989)

• Professional expertise in the microelectronics industry

• In-depth understanding of the Israeli market

• ILS: Mattson Technologies, Intel, EBARA, Hitachi America, FSI International, Lam, Varian, Novellus, Tower, Kokusai, Numonyx, etc.

• Personal acquaintance with F.S.E.’s, application engineers, and site managers

• Stable financial record; strong track record

• Proven logistics, sales, and administration: fast and efficient service

Page 5: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

• MICL does not represent competing companies

• We promise complete loyalty and confidentiality to the companies we serve

• Our reputation is built on our longstanding relationships with our customers, many of whom are industry leaders

Page 6: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

• Streamlined fleet administration

• Local and outgoing travel & accommodation

• Efficient communications (landline, wireless, Web, etc.)

• Spare parts management: – Knowledge of local market ensures fast response

to spares requests and authorizations– Customs– National Bureau of Standards– Full logistic ownership (forwarding)– BOM management– BOM indicator setting

• Warehouse management – Multiple locations; next to Tower & Intel– In-depth knowledge of clean room requirements

We’ve got you covered: Our countrywide coverage, strong field presence, efficient communications, and round-the-clock service enables full control over every aspect of logistics.

Page 7: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

• Timely response (meet MTTR )• Enable customers to operate at optimal capacity• Minimum downtime• Strict adherence to customer standards• Maximized profitability• Ongoing customer satisfaction & loyalty

Page 8: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

• Daily presence in the field

• Weekly meetings on technical and

administrative issues

• Handling of all tax, social security, and

national service issues

• Assistance to foreign workers (immigration,

housing, bureaucratic issues)

• Tight financial control: Accounting, salaries,

expense reports, VAT, tax, etc.

• Recruiting new hires: Interviews; reference

check; selection and negotiation (optional)

• Negotiation with local vendors

Page 9: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

• Ongoing contact with customers

• Close involvement in negotiations

• Information-gathering: Customers’ needs, goals, and areas of interest

• Market intelligence: Needs of universities and fabless companies

• New machine sales / service contracts

• Leverage MICL database to further sales

Page 10: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

Full Representation: Sales, Logistical, Administrative Support

Partial Representation: Sales, Logistical, Administrative Support

Management: Managing Israeli Entities

Page 11: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

Shmuel Keren: Owner and founder; degrees in electronics and industrial engineering; specializing in job shop, flow shop production, and maintenance.

Eldad Keren: Manager; extensive field experience and contacts; proven management and communication skills.

Our Team

• 35 engineers

– Field service engineers

– Application engineers

• Administration team

Page 12: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics
Page 13: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

“MICL ran a top notch company that immediately helped us establish a local presence in Israel in order to support both sales and service, played a major role in helping Mattson to manage and secure critical future business with Intel."Norman Jones, Mattson

"I have worked with MICL for over 15 years. Eldad is very conscientious in his work, a great organizer who requires minimal direction, and has a wonderful personality”Bob Fuller, Sales Manager UK, Eire, Israel-Credence Systems

“I personally believe that partnership with MICL has strongly contributed to business expansion in Israel for FSI International." Stefano Avezzu, FSI

Page 14: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

• Professionalism: Operate to the highest industry standards

• Confidentiality: Uncompromising reliability and loyalty

• Service: Fast reaction to customers’ needs

• Standards: Meet customers’ specific requirements

• Stability: Strong financial record

• Track record: 20 years of expertise and experience

Page 15: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics
Page 16: * Uncompromising quality * Strong customer relationships *Service excellence * Total reliability * Client confidentiality * Conformance to standards Logistics

Eldad KerenSales managerM.I.C.L. CONSULTING & LOGISTICS LTD

www.micl-group.com

P.O.B: 112 Migdal Haemek 23100Tel: +972-4-8343966 Fax: +972-4-8242992Mobile: +972-54-6755522E-mail: [email protected]