© synthetron 2015 syntehtron presentation extract csw global singapore 20125
TRANSCRIPT
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© Synthetron 2015
Syntehtron presentation extract
CSW globalSingapore
20125
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1. Change if people change2. CS needs corporate fit3. Make choices4. Engage5. Avoid pitfalls6. Develop competence7. NOT a decission delegation
Recap7 lessons
© Synthetron 2015 CSW global Singapore
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© Synthetron 2015
•Wrong crowd•CS when not sincere, use crowd •Ill prepare• Hear out, flat or wide questions, induce groupthink•Promiss crowd what will not be delivered•Manipulate data
Don’ts
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© Synthetron 2015
•Be sincere to Listen•Recrute well•Prepare well and focus•Think of the crowd journey
• it, them, us, we, I, leader• Ratio- emo, feedback- feedforward
•Respect data, outcome•Follow up
Do’s
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© Synthetron 2015
Crowds are a great corporate source & lever
for corporate change
dont miss out on their capacity
to help your business progress faster
get their actionable insights
© Synthetron 2015 CSW global Singapore