© south-western thomsoninternational business lesson11-1 goals differentiate between host-country...

© SOUTH-WESTERN THOMSONINTERNATIONAL BUSINESS

LESSONLESSON11-111-1GOALSGOALS

Differentiate between Differentiate between host-country nationals, host-country nationals, parent-country nationals, parent-country nationals, and third-country nationalsand third-country nationals

Define the four dominant Define the four dominant human resources human resources management approaches.management approaches.

FOUNDATIONS OF HUMAN RESOURCESMANAGEMENT

2


Who Makes Up the Labor Market?

Host-country nationalsExpatriatesParent-country nationalsThird-country nationals

3


Four Human Resources Management Approaches

Ethnocentric approachPolycentric approachRegiocentric approachGeocentric approach


LESSONLESSON11-211-2GOALSGOALS

Explain how staffing needs Explain how staffing needs are determined.are determined.

Describe how potential Describe how potential employees are recruited.employees are recruited.

Describe three factors to Describe three factors to consider when hiring job consider when hiring job applicants.applicants.

SELECTING AND TRAINING STAFF

5


Determining Staffing Needs

Employment forecastingSupply analysisJob description

6


Recruiting Potential Employees

Job opening announcementInside the companyOutside the company

Type of employee needed

7


Selecting Qualified Employees

CompetenceAdaptabilityPersonal characteristics


LESSONLESSON11-311-3GOALSGOALS Understand the importance Understand the importance

of training and of training and development for global development for global employees.employees.

Identify the common types Identify the common types of training and develop-of training and develop-ment for international ment for international employees.employees.

Explain how training and Explain how training and development programs development programs reduce the chance of reduce the chance of employee failure.employee failure.

MAXIMIZATION OF HUMAN RESOURCES

9


Types of Training and Development

Job-related issuesLanguage and relationship issuesCross-cultural trainingSpousal employment counseling

10


Training and Development Help to Prevent Failure

Why global employees failReducing the chance of employee failure


LESSONLESSON11-411-4GOALSGOALS Understand that employee Understand that employee

motivation is culturally based.motivation is culturally based.

Explain the common Explain the common components of compensation components of compensation packages for parent-country packages for parent-country nationals.nationals.

Appreciate the complexities of Appreciate the complexities of evaluating employee perform-evaluating employee perform-ance in an international setting.ance in an international setting.

List strategies that help to List strategies that help to minimize repatriation problems.minimize repatriation problems.

RETAINING HUMAN RESOURCES

12


Retaining Human Resources

Cultural employee motivation Compensating employees

Cultural sensitivityBase salaryExpatriate bonusCost-of-living adjustmentEmployee benefits

Evaluating employee performanceAnticipating repatriation

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