Realizing Reliable State and Local GovernmentINFORMATION AVAILABILITY

What drives data center complexity?1 What are the side effects?2

65%Increasing number of business critical apps

51% Growth of data 44% Mobile

computing

43% Server virtualization 43% Budget

shortfalls 41% Public cloud

35%

Lost or misplaced data

1 Symantec. “2012 State of the Data Centers Survey.” September 2013. https://www.symantec.com/content/en/us/about/media/pdfs/b-state-of-data-center-survey-global-results-09_2012.en-us.pdf 2 Symantec. “2012 State of the Data Centers Survey.” September 2013. https://www.symantec.com/content/en/us/about/media/pdfs/b-state-of-data-center-survey-global-results-09_2012.en-us.pdf 3 Symantec. “2012 State of the Data Centers Survey.” September 2013. https://www.symantec.com/content/en/us/about/media/pdfs/b-state-of-data-center-survey-global-results-09_2012.en-us.pdf 4 Evolven. “Downtime, Outages and Failures - Understanding Their True Costs.” September 18, 2012. http://www.evolven.com/blog/downtime-outages-and-failures-understanding-their-true-costs.html#sthash.wcD9jk6K.dpuf 5 Ponemon Institute and Emerson Network Power. “Data Center Outages.” http://www.emersonnetworkpower.com/documentation/en-us/brands/liebert/infographics/documents/ponemon-infographic-cost%20of%20downtime-r11-13-final.pdf 6 Ponemon Institute and Emerson Network Power. “Data Center Outages.” http://www.emersonnetworkpower.com/documentation/en-us/brands/liebert/infographics/documents/ponemon-infographic-cost%20of%20downtime-r11-13-final.pdf 7 Research conducted by eRepublic 9 Gartner. “The Vision of Data Center Automation.” December 16, 2010. http://blogs.ca.com/2010/12/16/gartner-the-vision-of-data-center-automation/ 10 Gartner. “Six Ways to Drive Cost and Value Optimization for IT Operations.” September 24, 2014. https://www.gartner.com/doc/2854418?ref=SiteSearch&refval=&pcp=mpe 11 Evolven. “Downtime, Outages and Failures - Understanding Their True Costs.” September 18, 2012. http://www.evolven.com/blog/downtime-outages-and-failures-understanding-their-true-costs.html#sthash.wcD9jk6K.dpuf

35%

Downtime

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INFORMATION AVAILABILITY ROADBLOCKS:

Information Availability. What You Need. When You Need It. Wherever it Resides.

SERVICE CONTINUITY – Your applications are always available

RELIABLE RECOVERY – Your data and applications are constantly replicated

INFORMATION AVAILABILITY MEANS:

COMPLEXITY

One out of 10 organizations say they need greater than 99.99% application availability10

PREDICTABILITY – Know the outcome

No one size fits all solution…Most critical applications…99.99 + % availability = 1 minute / week of downtimeLess critical applications…90% availability = 16.8 hours / week of downtime

SIMPLICITY – Drive out complexity by adopting an enterprise-wide approach that delivers solutions for any IT platform.

AUTOMATION – Speedier delivery and fewer human errors8

Reduce costs

Increase consistency, reliability, availability

Increase speed and agility

Reduce human interactions for processes by 30%9

INFORMATION AVAILABILITY IS ACHIEVED BY:

INFORMATION AVAILABILITY ENSURES YOU HAVE:

WHAT YOU NEED.

WHEN YOU NEED IT.

WHEREVER IT RESIDES.

35%

Security breaches

47%

Increased cost

(DOWN)TIME IS MONEY…

Data outages cost $5.1 million a year on average3

access critical work-related documents

communicate with co-workers

complete work tasks

do any work at all

29%

19%

26%

16%

During their agency’s most recent down time, agency employees were unable to...

IT downtime costs more than 127 million person-hours per year—or an average of 545 person-hours per company—in employee productivity4

Organizations as a whole lose $7,908 for every minute of data downtime6

State and local government agencies average three hours of downtime per month7

$107,985,544.77 – the average value of 3 hours of downtime for the six largest U.S. states

Human error$1,700,001

Natural disaster$1,536,501

System failure$1,884,503

$46.2 million – the collective total cost of data center downtime over 12 months5

3 HOURSDOWNTIME PER MONTH =C I T Y

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