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Global MarketsKey Activities – November 2014

> www.lloyds.com/internationalmarkets

© Lloyd’s 2

GLOBAL CONTEXT >Geographic Shifts1

Megacities by 2025 – by Total GDP Growth in US$ bn (2010 vs 2025)

Megacities by 2025 – by Total GDP

Source: Market Intelligence based on McKinsey & Company, “The shifting global business landscape”, http://www.mckinsey.com/insights/urbanization/urban_world_the_shifting_global_business_landscape

© Lloyd’s 3

GLOBAL CONTEXT >Geographic Shifts1

Top 3 Companies – by Forbes Global Ranking 2014

Fortune Global 500 – by location, number of companies

Developed Regions

Emerging Markets

Greater China*

ICBC (# 1) China Construction Bank (#2) Agricultural Bank of China (#3)

Petrobras (# 30) Itau Unibanco (#46) Banco Bradesco (#63)

America Movil (#115) Femsa (#373) GFNorte (#469)

Isbank (# 115) Garanti Bank (#414) Koc Holding (#450)

Reliance (# 115) Sate Bank of India (#155) Oil & Natural Gas (#176)

HSBC (# 14) BP (#17) Vodafone (#38)

Source: Market Intelligence based on McKinsey & Company, “The shifting global business landscape”, http://www.mckinsey.com/insights/urbanization/urban_world_the_shifting_global_business_landscape; Forbes, http://www.forbes.com/global200

© Lloyd’s 4

GLOBAL CONTEXT >Forecast1

Commercial Non-Life Premiums calculated as Non-Motor / Non-Health Insurance Premiums; in US$ bn

Developed Markets

Emerging Markets

Source: Market Intelligence based on Insurance Intelligence Centre analysis commissioned by Lloyd’s International Markets; Target Economies: Top 10 Developed and Top 10 Developing Markets selected as per PWC largest economies forecasted in 2030, Developed / Developing classification as per IMF

733 770926

1,187

42 69 137

387

2008 2013e 2018f 2025f

+64% +98% +183%

+5% +20% +28%

© Lloyd’s 5Source: Market Intelligence based on Lloyd’s Annual Reports: http://www.lloyds.com/Lloyds/Investor-Relations

Europe (including UK)

33%

Other Americas

8%

Central Asia & Asia Pacific

12%Rest of the World

4%

US (including Canada)

43%

US & Canada

41% 2012

44% 2011

43% 2010

45% 2009

44% 2000

Other Americas

8% 2012

8% 2011

7% 2010

6% 2009

6% 2008

UK + Europe

15% + 18% = 33% 2012

16% + 18% = 34% 2011

16% + 20% = 36% 2010

16% + 20% = 36% 2009

16% + 22% = 38% 2008

Central Asia & Asia Pacific

13% 2012

12% 2011

10% 2010

9 % 2009

8% 2008

GLOBAL CONTEXT >Lloyd’s Premium 1

© Lloyd’s 6Source: As per Lloyd’s website, www.lloyds.com

GLOBAL CONTEXT >Office Network 1

1 1

1

11

4

4

4

3

3

3

3

2

4Local underwriting with co-located syndicates(or via a Lloyd’s regulated entity); Country Manager with Market Development Role

Europe

3 Country Manager with Market Development Role

2 Legal Representative for regulatory requirements

1 Legal Representative for minimum regulatory requirements

Type Market Development Scope Territories

Austria, Denmark, Norway, Portugal, LithuaniaArgentina, Belize, Chile

Namibia, Zimbabwe, US Virgin Islands

Cyprus, Greece, Israel, Malta,

New Zealand, India

South Africa,

Australia, Hong Kong (SAR)Benelux, France, Germany, Ireland, Italy, Poland, Spain, Sweden, Switzerland

Brazil

ChinaJapanSingapore

North America

www.lloyds.com/AMERICA

UK

Canada, US Northeast, US Southeast, US Central & US West

2

1

1

1

1

2

22

2

33

3 3

3

3

33

Eur ope

3

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GLOBAL CONTEXT >Licence Network 1

Cross border reinsurance; Onshore insurance/reinsurance

Cross border/onshore insurance/reinsurance

Cross border/onshore reinsurance

Cross border reinsurance

US Cross border/onshore reinsurance and surplus lines insurance

Source: Market Intelligence based on www.lloyds.com/crystal

© Lloyd’s 8Source: As per Lloyd’s website, www.lloyds.com

WHO WE ARE >Senior Management2

Chairman

Director, Operations Director, Global Markets Director, Finance Director, Performance

Management

Secretary to the Council and Franchise

Board

Chief Risk Officer & General Counsel

Head of Marketing and Communications

Chief ExecutiveOfficer

Shirine Khoury-Haq Vincent Vandendael John Parry Tom Bolt Gavin Steele Sean McGovern Tashi Lasalle

Inga Beale

John Nelson

© Lloyd’s 9Source: As per Lloyd’s website, www.lloyds.com

WHO WE ARE >Global Markets2

Marco Castro

Susan BakerLewis Baxendine (Apprentice

David Charles-JonesGeraldine Moynihan

Ann O'DonnellAnne Rannie

Nigel Williamson

Hank WatkinsBenno ReischelCameron Murray Kent Chaplin Eric Gao Iain Ferguson

BRAZIL NORTH AMERICAEUROPEINDIA, MIDDLE EAST & AFRICA (IMEA)

+ UK & IRELAND

ASIA PACIFIC CHINA JAPAN

VINCENT VANDENDAELStrategy & Operations

Daniel RevillaWahida Begum (Executive Assistant)

Relationship ManagementBob Stevenson

Anita Wallace (Co-ordinator)

Deputy Head of OperationsHayley Spink

Programme ManagementJoe Brace

Emma McMillan

International Network SupportPhillip McCarthy

TBD

Deputy Head of Strategy

Stephen Moore

Market Development

David BendorKaan Yardimci

Market IntelligenceFilip Wuebbeler

Christopher BrownTom GraceLara Green

Robert Shearman

APAC Regional DeskJohn Threshie

Sophie Ezadkhasty

Country Manager Colombia

TBD

Country Manager Mexico

Gabriel Anguiano

© Lloyd’s 10Source: As per Lloyd’s website, www.lloyds.com

PRIORITY WORK STREAM ACTION

MARKET INTELLIGENCE Share syndicate data Gather syndicate appetite Cedant / broker profiles Emerging market MI Compare Countries enhancements

MARKET ACCESS

Licences Life licences - agreed LMAMarket questionnaire & MI pack

Distribution Coverholder streamlining Action plan top 4 brokers Tailored services mid tier brokers

Subscription Facilitate consortia development Explain benefits of co-location

MARKET SUPPORT

Tailored Services Tailored services managing agents

Education & Promotion

Global Development Centre (previously referred to as Lloyd’s Broker Academy)

Global communications strategy

WHAT WE DO >Six Priorities3

© Lloyd’s 11Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO >London Teams3

TEAM KEY ACTIVITIES

MARKET DEVELOPMENT & OPERATIONS

Lead IM London market engagement Lead or support regional development Lead marketing & educational distribution initiatives Support international events planning & execution Lead country, regional & directorate planning Support existing office operations Lead new office opening / office closure Lead problem case management

MARKET INTELLIGENCE Lead Market Intelligence product development(Compare Countries, Country Profiles, Market Presentations, Class Review & Country Roundups)

Cultivate internal & external interest groups for market intelligence

REGIONAL DESKS Mexico & Latin America - quarterly trips to the country to meet key stakeholders- hosts an annual event/workshop and presentations- hosts a market day/presentation and receive inwards visits

Asia - Market development support for Lloyd’s platforms and Country Managers in Asia- support LJI and LICCL business placement & product development in London - relationship management with MAs and London brokers- co-ordinate inwards visits/presentations in London- relationship management with London reps of Asian companies

© Lloyd’s 12Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO >Market Intelligence3

The Market Intelligence team provides analysis of the world’s insurance industry to help the market develop their business internationally.

> www.lloyds.com/marketintelligence

© Lloyd’s 13Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO > Regional Desks

Mexico & Latin America - quarterly trips to the country to meet key stakeholders- hosts an annual event/workshop and presentations at industry events in the country- hosts a market day/presentation and receive inwards visits/presentations in London

Asia - Market development support for Lloyd’s platforms and Country Managers in Asia- support LJI and LICCL business placement & product development in London- relationship management with MAs and London brokers- co-ordinate inwards visits/presentations in London- relationship management with London offices of Asian companies

3

© Lloyd’s 14Source: As per Lloyd’s website, www.lloyds.com

HOW WE DO IT? >Who we work with4

LMA - Board, Market Development Strategy Group, Country Working Groups, Class of Business Panels & day to day liaison LIIBA – Board, Executive Committees, day to day liaison

CEO Survey – Annual indication of market appetite (agent & broker CEOs)

Agent & broker liaison – London team, regional & country managers meeting with agent and broker directors, underwriters and brokers

Market Comms – Presentations & briefings, Interaction, Focus magazine, country brochures and driving traffic to Lloyds.com

Associations, market groups, agents & brokers

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DisclaimerThis document is intended for general information purposes only. Whilst all care has been taken to ensure the accuracy of the information Lloyd's does not accept any responsibility for any errors or omissions. Lloyd's does not accept any responsibility or liability for any loss to any person acting or refraining from action as a result of, but not limited to, any statement, fact, figure, expression of opinion or belief obtained in this document.

© Lloyd’s