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The Holistic Operational Strategy Series

:

Lean Distribution

First_Part_Edit 1.indd 1 2/10/2553 19:39:19



: . .

, . : Lean Distribution.- - :

. . , 2553.288 .

1. . 2. .I. , . II. , . III. .

658.788 ISBN 978-616-7062-06-8

10 9 8 7 6 5 4 3 2 1 57 56 55 54 53

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:[email protected] 0 2539 3373, 081 923 4122 0 2539 3379

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Original edition copyright © 2006 By John Wiley & Sons, Inc., as set forth in copyright notiAll rights reserved.

Thai translation rights © 2010 by E.I. Square Publishing Company Limited. All rights reserveThis translation published under license.

: Lean Distribution Lean Distribution : Applying Lean Manufaturing to Distribution, Logistic

Kirk D. Zylstra . .




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E.I. Square Publishing...

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: The Toyota Way :Jeffrey K. Liker : .

ISBN : 974-93096-1-8ISBN : 978-611-7062-07-0

:390 () :250 ()

:The Toyota Way Fieldbook

:Jeffrey K. Liker David M : .

ISBN :978-974-09-6740-8 :550

: Toyota Talent :Jeffrey K. Liker David M : .

ISBN :978-974-09-6745-3 :450

Lean Dis_back_Edit 1.indd 278 3/10/2553 19:23:53



279

“ ”

(Shopfloor Series)

Cellular Manufaturing :One-piece Flow for Workteams

:The ProductivityDevelopment Team

: .

ISBN :974-94684-0-6 :170

:Just-in-Time for Operators


: .

ISBN :974-94684-1-4 :170

:

Pull Production for the Shopfloor :The ProductivityDevelopment Team

: .

ISBN :974-94684-5-7 :170

“ ” :

Identifying Waste on the Shopfloor :The ProductivityDevelopment Team

: .

ISBN :974-94684-6-5 :170

: Kanban for the Shopfloor :The ProductivityDevelopment Team

:ISBN :974-94684-4-9

:170

:Standard Work for the Shopfloor


:

ISBN :978-974-7628-41-8

:170 :

OEE for Operators :The ProductivityDevelopment Team

:

ISBN :978-974-7628-42-5 :170

:

Quick Changeover for Operators :The ProductivityDevelopment Team

:

ISBN :978-974-7628-43-2 :170

:Mistake-Proofing for Operators


:ISBN :978-974-7628-44-9 :170

: Kaizen for the Shopfloor :The ProductivityDevelopment Team

:ISBN :978-974-7628-40-1

:170




281

: .ISBN :974-91387-5-9

:150 2

: .ISBN :974-92314-8-1

:150 S&OP

:Thomas F. Wallace : .

.ISBN :978-611-7062-05-6 :350

:STRATEGY MOVES

:Jorge A. Vasconcellos E S

:ISBN :978-974-94684-8-7

:290

Samsung Sony

:Sea - Jin : .

ISBN :978-974-236-821-0 :295

: The Apple Way

:Jeffrey L. Cruikshank :

ISBN :978-974-8388-60-1 :320

... ( 3)

: .ISBN :974-94063-7-0

:150

“” : Essentials of SupplChain Management

:Michael Hugos : .

ISBN :974-93568-3-7 :270

: The Origin of Brands

:AI Ries, Laura Ries :

ISBN :974-94253-2-4 :350

Does IT Matter? : :Nicholas G. Carr : .

ISBN :974-93917-8-0 :250

... : How Dell Does It: Steven Holzner

: .

ISBN :978-974-94684-9-4 :330




282Stat...

Stat..

Mindset... :Carol S. Dweck :

ISBN :978-974-7628-65-4 :295

(Outsource) : The Manager’s Step-by-StepGuide to Outsourcing

:Linda R. Dominguez : .ISBN :978-974-7231-22-9

:270

... :

Performance Measurement Explained :Bjq rn Andersen,Tom Fagerhaug

: ..ISBN :974-94407-9-X

: 290

TRIZ :

ISBN :978-974-05-4737-2 :190

Best Practices

:Dr.Tony Wild :

ISBN :978-974-236-826-5 :450

: Systems Thinking

:Virginia AndersonLauren Johnson

: .

ISBN :978-974-8388-61-8 :260

:

:David A. Schmaltz :

ISBN :974-91903-9-4 :225

Six Sigma :Rowland Harler,Michael Nichols

: .ISBN :974-94587-9-6

:230

:The Handbook of Logistics andDistribution Management 3rded.

:Alan Rushton,Phil Croucherand Peter Baker

: ..

.ISBN :978-974-09-6754-5 :650 RFID

(ROI) :Charles C.Poirier &Duncan McCollum

: ..

ISBN :978-974-258-888-5

:350




283

ERP

:David Olson : .

.ISBN :978-616-7062-01-3

:320

Supply Chain Science :Wallace Hopp : . ,

. .ISBN :978-616-7062-02-0

:390

Hoshin Kanri :Thomas L. Jackson : . ,

ISBN :978-616-7062-04-4 :390

What is Lean Six Sigma

:Michael L. George,David Rowlands,Bill Kastle

: .

ISBN :978-616-7062-08-2

:220

:Lean Distribution

:Kirk D. Zylstra : .

.ISBN :978-616-7062-06-8

:350

!

Lean Accounting :Brian H. Maskell

Bruce Baggaley :

ISBN :978-616-7062-00-6 :490

TPM :Ken’ichi Sekine

Keisuke Arai :

ISBN :978-616-7062-03-7 :550

:William B. Miller

Vicki L. Schenk : .

ISBN :978-616-7062-09-9 :150

Six Sigma :Warren Brussee :

ISBN :978-616-7062-05-1 :400




284Stat...

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5 Ã ÃÊÓËÃÑºÍ§¤ ¡ÃáË‹§¡ÒÃàÃÕÂ¹ÃÙ Œ(Learning Organization)©

Peter Senge MIT The Fifth Discipline : The Art and Practice of The Learning Organization “Learning Organization”

5

(Learning Organization)

The Tip of the Iceberg :

ISBN :978-611-7062-00-1 :200

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Listening to the Volcano :

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Personal Mastery

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Team Learning

Dialogue

ÇÔ¹ÑÂ 5 »ÃÐ¡ÒÃ ÊÓËÃÑºÍ§¤ ¡ÃáË‹§¡ÒÃàÃÕÂ¹ÃÙ Œ(Learning Organization)

5 ISBN : 978-611-7062-06-3 : 850

: David Hutchens : .




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The Holistic Operational Strategy Series

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Lean Distribution




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E.I. Square Publishing...

http://publishing.eisquare.com


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:390 () :250 ()



ISBN :978-974-09-6740-8 :550


ISBN :978-974-09-6745-3 :450




279

“ ”

(Shopfloor Series)



: .

ISBN :974-94684-0-6 :170

:Just-in-Time for Operators


: .

ISBN :974-94684-1-4 :170

:

Pull Production for the Shopfloor :The ProductivityDevelopment Team

: .

ISBN :974-94684-5-7 :170

“ ” :

Identifying Waste on the Shopfloor :The ProductivityDevelopment Team

: .

ISBN :974-94684-6-5 :170

: Kanban for the Shopfloor :The ProductivityDevelopment Team

:ISBN :974-94684-4-9

:170



:

ISBN :978-974-7628-41-8

:170 :

OEE for Operators :The ProductivityDevelopment Team

:

ISBN :978-974-7628-42-5 :170

:

Quick Changeover for Operators :The ProductivityDevelopment Team

:

ISBN :978-974-7628-43-2 :170



:ISBN :978-974-7628-44-9 :170

: Kaizen for the Shopfloor :The ProductivityDevelopment Team

:ISBN :978-974-7628-40-1

:170




280Stat...

Stat..

Lean Logistics : : Michel Baudin : .

ISBN :978-974-7662-69-6 : 430

Andy & Me : “ ”

:Pascal Dennis : .

ISBN :978-974-7628-64-7 :260

DNA :Inside The Mind of TOYOTA

:Satoshi Hino : .

ISBN :978-974-04-6257-6 :450

: Improving Production with LeanThinking

:Javier Santos,Richard Wysk,Jose Manuel Torres

:ISBN :978-974-04-6248-4

:340

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:Martin Christopher Ph.D.,

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:World-Class Warehousing andMaterial Handling

:Edward H. Frazelle, Ph.D. :

ISBN :974-94684-3-0 :330

:Creating a Lean Culture

: David Mann : .

.ISBN :978-974-258-883-0

:350

: LEAN THINKING

:James P. WomackDaniel T. Jones

: .

ISBN :978-974-7231-31-1

:450

:Value Stream Management

:Don Tapping, Tom Luyster,Tom Shuker

: . ,

ISBN :978-974-94684-7-0 :295

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“ ” :

:Damon Schechter,Gordon Sander

:ISBN :974-94420-9-1

:330




281

: .ISBN :974-91387-5-9

:150 2

: .ISBN :974-92314-8-1

:150 S&OP


.ISBN :978-611-7062-05-6 :350

:STRATEGY MOVES

:Jorge A. Vasconcellos E S

:ISBN :978-974-94684-8-7

:290

Samsung Sony

:Sea - Jin : .

ISBN :978-974-236-821-0 :295

: The Apple Way

:Jeffrey L. Cruikshank :

ISBN :978-974-8388-60-1 :320

... ( 3)

: .ISBN :974-94063-7-0

:150

“” : Essentials of SupplChain Management

:Michael Hugos : .

ISBN :974-93568-3-7 :270



ISBN :974-94253-2-4 :350


ISBN :974-93917-8-0 :250


: .

ISBN :978-974-94684-9-4 :330




282Stat...

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ISBN :978-974-7628-65-4 :295


:Linda R. Dominguez : .ISBN :978-974-7231-22-9

:270

... :

Performance Measurement Explained :Bjq rn Andersen,Tom Fagerhaug

: ..ISBN :974-94407-9-X

: 290

TRIZ :

ISBN :978-974-05-4737-2 :190

Best Practices

:Dr.Tony Wild :

ISBN :978-974-236-826-5 :450

: Systems Thinking

:Virginia AndersonLauren Johnson

: .

ISBN :978-974-8388-61-8 :260

:


ISBN :974-91903-9-4 :225

Six Sigma :Rowland Harler,Michael Nichols

: .ISBN :974-94587-9-6

:230


:Alan Rushton,Phil Croucherand Peter Baker

: ..

.ISBN :978-974-09-6754-5 :650 RFID

(ROI) :Charles C.Poirier &Duncan McCollum

: ..

ISBN :978-974-258-888-5

:350




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15

01



16

Dell Computer, Wal-Mart, Apple

!

?

Apple Wal-Mart

Dell, Apple Wa

?



17

(Optimized) -

(Le

(Lot Size) (Reliability) (Optimization)

RFID

(Radio Frequency Identification: RFID) RFID

Wal-MartDefense: DoD) RFID (

- ) (B

) R

RFID -



18

RFID RFID

30RFID

RFID

RFID

RFID

-

“”



20

“ ”

( )

“ ” -

(Dynamic Flexibility) 1.2

1.1



21

-

1.2



22

(Trade-offs)

“ ”



24

“ ”

“ ”

(Instability) (Variation) :



26

“ ” 1.3

1.3

( )

“ ” “”



27

2

( )

1.4 ( ) ( )

1.4

2 ( )

( ) (



28

) ( )

( ) ( ) ?

: 2

( )

?

?

(Lead Tim

( )



29

( )

( ) ( )

( )



30

8 “ ‘”

? 1.5

”? “ ” ?

“” “ ”

( - )

(Toyota Produc-

tion System: TPS) TPS (Kanban)

(Just-in-time: JIT) JI (Lean Manufacturing)

(Holistic) (Enterprise)



31

1.5

(Service Level)(Cycle Time) (Variation) (Flexibility)

-

-

/

-

RFID

( )



32

“ ”

1.6

“ ”

Six Sigma

(Optimization)

1.6



33

“ ” (Cycle Time) 2

(L

“ ”

“ ”

(Bullwhip Effect)

: Lean Distribution

-

1

1 1 2

1 6 “ ”



34

: Lean Distribution 2“ ” (Driver)

3 “ ” -

(Information Techn IT 4

“IT ” IT

IT

IT

1, 2, 3 4 1.7



35

IT

1.7



36

“ ”

1.8

“ ”

1.8

5

1.9



37

8

• “”

•

• (Buffer)

1.9



38

“”

•

•

(Synchronize) ”

•

•



39

“ ” “

(Expedite)

•

(Waste)

8

1.10 Gross Margin ( )

( Dell 3 )



40

1.10

(Cost Driver)

(- )

8 1.9 -

1.6



41

1.11

5 “

(Distribution

DRP

6 “ ”

7, 8 9



42

1 . 1 1



44

• (Toltal Cost View)

(Pick)

• (

)

• 2

2

(Variation)

•

3

•

-



45

•

”



46

- (Order FillRate)

(Vendor-Managed Inventory: VMI) (Supplier-Managed Inventory: SMI)

(Consignment Inventory)

“ ”

(Retail Industry) (POS)



47

-

(RFID)

POS

(Radio Frequency Identification: “ ”

RFID

Wal-Mart

RFID RFID

RFID RFID

RFID



48

?

?

”

? ( )

3



49

“ ”

(Synchronize)

“ ”



50

“



51

02

: “ ” “ ”

(Bulk)

(Inventory and Time Buffer)



52

(IT) IT

2 8

( 5 )



53

Drop Ship Amazon.com

100(Stock Keeping Units: SKU)

(Stock-out) 1

3



55

/

- /

2 8

“

(Warehouse ManaWMS) (Transport Management Systems: TM

(Automated Storage and ReSystems: AS/RS)

“ ”

(Outsourcing) (Third-party Logistics: 3PL)



56

(Core Competency)

(Volume) (Cap

city)

(End-to-end solution)

“ ”

“ ”

(Transaction)(SeLevel) -

“ ”

?



57

Wal-Mart (Everyday LowTM)

Wal-Mart

(Win-Win)

“ ” “ ”

?



58

- -

“ ” -

“”

(Optimize)

/

?

2.1



59

( ) ( “ ”

) ”

2.1

(Customization)

-

Blister (

– ) (SKU) “Target Costco



60

“ ” “ ”

:

2

/



62



63

03

:

3

3

(Optimization) 3.1

1 2



64

2 3

4 1

3.1

4



65

3

(Playbook)



66

?

3

:

3

3 3.1 :

1. -

2.

3.

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67

3

2 (Lead Time) (Availability)

Management Systems: WMS) (AutomatedStorage and Retrieval Systems: AS/RS)

/

“ ”

?

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68

100

() (

3.2

:•

3•

•



70

(OT) “ ”

?

( ) 2

) 3 ( )

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( ) 2-3

(Distribution Center: DC)

-

Requirements Planning: DRP) “ ”



71

( )

?

(Vendor-Managed Inventory: VMI)(Wireless Warehouse Management System)

“” ?



72

3.3



73

(Enterprise Resources Planning: ERP)

SAP Microsoft ERP

ERP ERP

3ERP

3 3.3

ERP ( ) ( -

)

ERP

-

Excel

ERP “

(Islands of Automation)

ERP



74

? 6 :

1. /

2.

3. /

4.

5. (Property,Plant and Equipment: PPE) “ ”6.

“ ” (Perfect Order)

-



75

/

(Visibility)

“ ”



76

3

100

3.4

?



77

Sigma ( 3.4 1 99.9997 )

6 99“ ” 95

6 99 “

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3.4



79

/

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(Time Value of Money



80

“ ”

(Life Cycle Cost)

“

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81

ERP

“ ”

“

3.5

5

Reference Model: SCOR) (Supp :

1



82

ERP

“ ”

3.5



83

(Radio Frequency Identification: RFID)

RFID

RFID

Wal-Mart (Point of Sale: POS)

(DC)

( )



85

( )

“ ” (Sens

?

(Less Sensitive)

“ ”

/



86

(Geographic Information Syste

GIS GIS

GIS

GIS

(Interface)



87

/ “ ”

:

?



88

(WMS) WM

WMS

WMS

WMS

(Flexibility)

( )

?



89

(Stock-Ke

SKU



90

“ ”

?

? ?

?

ERP



91

/ “ ”

Computer

Wal-Mart (POS)

RFID Wal-Mart RFID

RFID



92

-

?

6 :

•

•

• /•

•

•

ERP



94



IT 95

04IT

- (Enterprise Resource Planning

(Centralized)(DC)

(Optimization)



96

( )

(IT)

(Reorder Point: ROP)(Distr

DRP) 4.1 ROP (Collaboration)

(Maturity) 4 :• ROP (Stock-

keeping Unit: SKU)



IT 97

-

• DRP (Distributed DRP)

( )

• DRP (Enterprise DRP)

“

(Centralized) DRP

4.1



IT 99

SKU SKU

:SKU?

SKU ? 500 SKU

10 ( ) 630,000 (= 6 x 500 SKU x 10 /

SKU)

“ ” 2 3 “”



100

ERP

ERP (ROP

ERP

( )

ERP

-

ERP



102

“ ”

:

•

( )

( )

•

– )

• (Productivity)



IT 103

“ ” 4.2

4.2 “ ”



104

“ ” (Buffer)

“ -

“ ”

“ ”

“ ”

“ ”

4.3

( 80 90) ( )

90



IT 105

“ ” (Base Forec

90

4.3



106

(Visibility) ERP

( DRP)

“ ” (MRP) DRP

4.4 5

2

(Safety Stock) 10 (2 ) 8

1 6 2 7

3 8

2 -(50 ) 2

5

6



IT 107

3 4 (100 )

10

4.4 DRP



108

1 ( ) 8 -

8

12

12

8-12

12

12

12 8 4.5

12 “ ” (Snowball Effect)



IT 109

4.5

1 ( ) 1 8

1 8



110

“

8 “”

(Bullwhip Effect)

4.6

(Synchronize)

12



IT 111

( 1)

4.6



112

4.7

2

/ 2 “ ”

4.6 “ ” 4.7

“”

( )



IT 113

“

“ ”

100

?

4.8



114

“ ”

“ ” ?

?

4.8



IT 115

: ?

“ ”

SKU



116

DRP



117

05

1 1 1



118

(Distribution Requ

“ ” (Snowball Effec

DRP “

” “ ” 5.1

5.1

DRP



120

(ROP) (Re-order Poin

? ROP

(Re-order Point) 5.2 ROP

(Stock-keeping Unit: SKU)

ROP

“ ” 2 ROP “ ” ROP

“ ”

ROP



121

ROP

ROP

ROP (Economic Order Quantity: EOQ)

EOQ

3 :

5.2 ROP



123

SKU

DRP DRP

DRP

5.3 DRP

5.3 DRP



124

DRP “ ”“ ” DRP

DRP

DRP

SKU

5.3

“ ”

DRP



125

“ ”

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ERPDRP



126

/ 3

2 2

DC



127

(Safety Stock)

2-3

-



128

” “ ”

“ ” (Mean Absolute Devia

MAD)

MAD “ ” (Pattern)

MAD



129

( Fill Rate) 95

99

1 1



130

(DC)

?

5.4 (Bullwhip Effect)

5.4



131

5.4

?



132

(



133

DRP:

DRP DRP

? -

DRP

DRP DRP

D



134

5.5 DRP

5.5 DRP

(DRP) (Lean Distribution)

;

;



135

• DRP

DRP

DRP

“ ”• DRP

DRP

(Materials RequiremenPlanning: MRP) (Bill ofMaterial: BOM) DRP



136

• DRP

DRP -

/ DRP

DRP DRP

• DRP

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DRP

Kanban



137

• DR (Advanced Planning System:

(Optimization)

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DRP

“ ”



138

“ ”

DRP

DRP

DRP DRP

5.5 DRP /

DRP

“ ”

DRP

DRP

DRP



140

DRP

DRP

“ ”

DRP



141

(Configuration)(BOM)

DRPMRP

“ ” (

“ ” – )

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50 ? 2



142

?

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DR

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143

(Rolling)

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2

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145

“ ”

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146

?

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147

DRP “ ”

DRP

“ ”

“ ” “ ”

“ ”



148

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20



149

06



150

6.1

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151

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152

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153

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157

Six Sigma, ISO 9000

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160

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VMI

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161

(Make-to-order)

“ ”

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162

“ ”

(Segmentation)

6.2

“ ” ( ) “ ” ( )



163

6.2

6.2

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(Partners)

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164

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( )

• (Buyers)

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• (Planners)

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165

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166

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175

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176

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VMI

VMI -

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7.2 “ ”

“ ”

“ ”

(SKU) “ ” “ ”

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179

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:



180

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7.3

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181

( )

7.4

DC 1 3 1 3

2 3

3 2 5 !

7.3



183

Six Sigma

7.5



184

“

? -

“ ”

“ ”

“ ”



187

• (Back Flushing)

(BOM)

• (Shop Schedule Tracking)

• BOM “ ” ( - )

ERP “ ” ERP

“



189

• (Pattern)

•

•

7.6

•

-

7.6 3 ( ) ( )

(



190

7.6



191

)

“ ” 8

-

(Mass)

?



192

( )

“ ” “ ”

(Commodity)



193

5 :•

•

-

•

“ ”

•

•



194

“ ”

“ ”

(Lead Time)

-

7.7

”(Make-to-Stock)



196

(D

2

5

(Delivered Profitability Ratio: D“ ” 7.8

DPR

() 10 10



197

7.8

DPR

DPR



198

DPR

3 “ ”

/

-

(Market



199

3 1



200

?

“ ”

3

(S&OP) S&OP

(



202

7.7

“ ”

( 6.2)

4( 7.7) :

•

“ ” “Ship” (

- )

•



205

7.9 “

(Make-to-Order

5 ()

“ ” “ ”



206

“ ”

2

“ ”

5



207

(DPR)

DPR



208



209

08

“ ”

(Replenish Cycle)

(Buffer) 8.1

:



213

(Discrete Product) “ ”

“ ”

?

(Bat



214

(Optimization)

“ ”

(

“ ” -



215

“ ”?

(Freight Cost)

8.2

-

• (Distribution Turn) (

)• (Premium Freight)

• (High Value)

•

/ (High Weight/Cube) /



216

•

8.2



217

26

50 13

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5

( )

( )



218

? 6



220

200 200



221

?(Delivered Cost)

/

“ ”



222

8.3 “ ”

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3

:•

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•

(Cross-functional)



225

8.4

5 :•

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• 3

( [DC] )

8.4



227

DC

(Allocation)

8.5



228

“ ”

“ ” “

8.5



230

“ ”

“ ”

8.7 8.4

4 :

1.



231

8 . 7



233

(Acivity Driver) 4

1 4

7

:

•

“

•

(Gross Margin)



234

•

8.6

:• “ ”

• DC



236

“ ”



237

09

“

(Buffer)



238

9.1

“ ”

(Incre-mental Replenishment)

(Replenishment Order: RO

9.1



239



240

(Time Phasing)

(DC)

DC - D

“DC

DC

:•



242

(ERP)

ERP :• (Back-flushing)

“ ”(BOM)

•

•

( 55 )

•

•

(Cycle Count)



243

•

-

2

:•

•



244

“” •

(Make-to-Order)

3 9.2 3 3 :

1.



245

2. (RO)

3. Kanban Kanban

Kanban Kanban

9.2



246

3 RO

:•

• /

•

•

Kanban

-



247

ERP

-

ERP “ ”

7.3-7.5

9.3

(Value AddedAnalysis)

(non-VA)



248

9.3

ERPERP

“ ” ERP

4.4 ERP ( 1)

ERP ERP



249

ERP :

ERP ?ER

“



251

(Quantitative Method)

/

9.4 “ ”

0.5 ( 50 )

:

• “”

• 96 , 98



252

9.4

•

DC

3



253

Management)

/



254

•

30

40•

•

(

9.5



255

9.5

55 - ?

( 9.5)



259

-

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(

3



260

3

Kanban

3 :• • •

( )



261

10

(Optimization)



262

“ ”

(Cycle



263

:• ( )• (

)•

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?

(Optimiza-tion) “ ”



264

?

“”

20

“ ”“ ”



265

“ ”

100

“ ” “ ”



267

• /• ( )

(Buffer)

“ ”

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268

:•

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•

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269

“ ”

10.1

“ ”

-



270

10.1



272

“ ”

:• (Cycle Time)

• (Batch Size)

•

-

•



273

•

-



275

.

. (The Toyota Way),

, , Six Sigma

.

( .) . . 2553. Endeavour Executive Award 20

. . . ... : Performance Measurement Explained

: Lean Distribution



276Stat...

Stat..

Holistic o perational s trategy (Hos)

(Business Process) (Holistic) (Separated System)

Holistic Operational Strategy (HOS) (Vision) CEO

(Strategy) (Mission Statement)

(Deployment) 3

1) (Strategic Level)2) (Tactical Level)3) (Operational Level)

(Best Practice)

(Strategic) LogisticsSupply ChainManagement -



277

Planning)(Tactical Level) Lean Manufacturing

Lean Enterprise (Operational Level) Six Sigma Process Improvement

mation) ERP (Enterprise Resource Planning) (R

Balanced Scorecard

(Strategy Map)

(Collaboration) (Sharing)

E - Business

( ) (Knowledge Management and Engine

(People) (Process) (Technology)

Framework

“ ” HOS !!.



278Stat...

Stat..

E.I. Square Publishinghttp://publishing.eisquare.com


ISBN :974-93096-1-8ISBN :978-611-7062-07-0

:390 ( ) :250 ( )



ISBN :978-974-09-6740-8 :550


ISBN :978-974-09-6745-3

:450



279

“ ”

(Shopfloor Series)


:The ProductivityDevelopment Team : .

ISBN :974-94684-0-6

:170 :

Just-in-Time for Operators :The Productivity

Development Team : .

ISBN :974-94684-1-4

:170

:Pull Production for the Shopfloor :The Productivity

Development Team : .

ISBN :974-94684-5-7

:170

“ ” :Identifying Waste on the Shopfloor

:The ProductivityDevelopment Team : .

ISBN :974-94684-6-5

:170

: Kanban for the Shopfloor :The Productivity

Development Team

: ISBN :974-94684-4-9 :170


:The ProductivityDevelopment Team :

ISBN :978-974-7628-41-8

:170 :

OEE for Operators :The Productivity

Development Team :

ISBN :978-974-7628-42-5

:170

:Quick Changeover for Operators :The Productivity

Development Team :

ISBN :978-974-7628-43-2

:170


:The ProductivityDevelopment Team :

ISBN :978-974-7628-44-9 :170

: Kaizen for the Shopfloor :The Productivity

Development Team :

ISBN :978-974-7628-40-1 :170



280Stat...

Stat..

Lean Logistics : :Michel Baudin : .

ISBN :978-974-7662-69-6 :430

Andy & Me : “ ”

:Pascal Dennis : .

ISBN :978-974-7628-64-7 :260

DNA :Inside The Mind of TOYOTA

:Satoshi Hino : .

ISBN :978-974-04-6257-6

:450

: Improving Production with LeanThinking

:Javier Santos,Richard Wysk,Jose Manuel Torres : ISBN :978-974-04-6248-4

:340

:Marketing Logistics

: Martin Christopher Ph.D., Helen Peck Ph.D. : .

ISBN :974-94684-2-2 :280

:World-Class Warehousing andMaterial Handling

:Edward H. Frazelle, Ph.D. :

ISBN :974-94684-3-0 :330

:Creating a Lean Culture

:David Mann : .

. ISBN :978-974-258-883-0

:350

: LEAN THINKING :James P. Womack

Daniel T. Jones : .

ISBN :978-974-7231-31-1 :450

:Value Stream Management

:Don Tapping, Tom LuysterTom Shuker : . ,

ISBN :978-974-94684-7-0

:295

“ ” “ ” :

:Damon Schechter,Gordon Sander :

ISBN :974-94420-9-1 :330



281

: . ISBN :974-91387-5-9

:150 2

: . ISBN :974-92314-8-1

:150

S&OP


. ISBN :978-611-7062-05-6 :350

:STRATEGY MOVES

:Jorge A. Vasconcellos E S :

ISBN :978-974-94684-8-7 :290

Samsung Sony :Sea - Jin : .

ISBN :978-974-236-821-0

:295

: The Apple Way :Jeffrey L. Cruikshank :

ISBN :978-974-8388-60-1

:320

... ( 3)

: . ISBN :974-94063-7-0

:150

“” : Essentials of SChain Management

:Michael Hugos : .

ISBN :974-93568-3-7 :270



ISBN :974-94253-2-4 :350


ISBN :974-93917-8-0 :250


: .

ISBN :978-974-94684-9-4 :330



282Stat...

Stat..


ISBN :978-974-7628-65-4 :295


:Linda R. Dominguez : . ISBN :978-974-7231-22-9

:270

... :

Performance Measurement Explained :Bjq rn Andersen,

Tom Fagerhaug : . .

ISBN :974-94407-9-X : 290

TRIZ :

ISBN :978-974-05-4737-2 :190

Best Practices

:Dr.Tony Wild :

ISBN :978-974-236-826-5 :450

: Systems Thinking

:Virginia Anderson

Lauren Johnson : .

ISBN :978-974-8388-61-8

:260 :


ISBN :974-91903-9-4 :225

Six Sigma :Rowland Harler,

Michael Nichols : .

ISBN :974-94587-9-6 :230


:Alan Rushton,Phil Croucher and Peter Baker : .

. .ISBN :978-974-09-6754-5

:650

RFID (ROI)

:Charles C.Poirier &Duncan McCollum : .

.

ISBN :978-974-258-888-5 :350



283

ERP

:David Olson : .

. ISBN :978-616-7062-01-3

:320

Supply Chain Science :Wallace Hopp : . ,

. .ISBN :978-616-7062-02-0

:390

Hoshin Kanri :Thomas L. Jackson : . ,

ISBN :978-616-7062-04-4 :390

What is Lean Six Sigma :Michael L. George,

David Rowlands,Bill Kastle : .

ISBN :978-616-7062-08-2 :220

:Lean Distribution

:Kirk D. Zylstra : .

.ISBN :978-616-7062-06-8

:350

!

Lean Accounting :Brian H. Maskell

Bruce Baggaley :

ISBN :978-616-7062-00-6 :490

TPM :Ken’ichi Sekine

Keisuke Arai :

ISBN :978-616-7062-03-7 :550

:William B. Miller

Vicki L. Schenk : .

ISBN :978-616-7062-09-9 :150

Six Sigma :Warren Brussee :

ISBN :978-616-7062-05-1 :400



285

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