© John Wiley & Sons, Inc. 2004

Welcome toWelcome to

Special EventsSpecial EventsAccommodating Accommodating

Special NeedsSpecial NeedsChapter NineChapter Nine

Special EventsSpecial EventsAccommodating Accommodating

Special NeedsSpecial NeedsChapter NineChapter Nine

© John Wiley & Sons, Inc. 2004

AGENDA

Welcome and reviewOpening activityMini lecture “Accommodating Special

Needs”DiscussionConcluding ActivityAssignmentAdjournment

© John Wiley & Sons, Inc. 2004

Arranging and Organizing ToursArranging and Organizing Tours• Audit the

destination for resources

• Audit the guests for needs

• Match needs to resources

• Audit the destination for resources

• Audit the guests for needs

• Match needs to resources

© John Wiley & Sons, Inc. 2004

Developing Special Events within EventsDeveloping Special Events within Events

• Accompanying persons program• Auctions• Carnivals• Dance lessons or parties• Festivals• Fashin shows• Formal gala dinners• Hospitality rooms

• Accompanying persons program• Auctions• Carnivals• Dance lessons or parties• Festivals• Fashin shows• Formal gala dinners• Hospitality rooms

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Organizing and Conducting Spouse and Partner Programs

Taxonomy of Guest List:1. Delegate or principal

invitee or guest2. Guest of principal

invitee or accompanying person

3. Observer

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Complying with the Americans with Disabilities Act (ADA) • Equal access for all guests• Survey your guests in advance to anticipate

special needs• Establish wheelchair seating positions• Maintain a clear line of site for sign language

interpreters• Provide access to the stage (lifts, ramps)• Select venue that comply with the ADA

regulations• Train your staff to better understand and meet

the needs of people with diabilities

© John Wiley & Sons, Inc. 2004

Application Activity

Describe how you will develop an exposition/trade show to provide full accessibility for guests in wheelchairs and with visual and auditory disabilities.

© John Wiley & Sons, Inc. 2004

Assignment

• Read chapter ten

© John Wiley & Sons, Inc. 2004

Adjournment

Good Luck!