งานบรรยาย hr north forum ครั้งที่ 5 "hr for aec"

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HR Outlook 2016 & Business TrendHR North Forum 2015

by Tayat Sriplung

081-6399076

[email protected]

篇歩片辺圃俸保輔片閉碧篇圃遍捕陛補粉墓蔽遍墓並補包辺圃碧篇圃娩癖扮歩篇蔽放遍補頁片歩扮篇

20 碧輔呆閉片変輔

o Change Management保雰粉放扮篇

o Succession Planning, Talent Development包辺圃 Executive Coaching

oo 扮歩篇碧篇捕癖呆粉篇雰娩篇庖歩雰保雰粉放扮篇, 包辺圃扮歩篇蔑捕並壁歩保雰粉放扮篇娩慕崩

変歩陛篇弊歩壁娩歩扮辺o 扮歩篇保保扮包癖癖呆粉篇雰娩篇庖歩雰俸雰補壁俸閉募保壁, 包辺圃娩遍捕娩閉補扮歩篇

o 扮歩篇保保扮包癖癖閉捕丙壁輔遍捕閉粉遍歩変娩方歩俸篇峯文焚保雰雰歩壁 (KPI),

o 扮歩篇蔑捕並壁歩遍捕並壁僻篇篇変保雰粉放扮篇o 扮歩篇蔑捕並壁歩篇圃閉捕癖 Engagement 焚保雰蔑壁捕扮雰歩壁包辺圃

焚保雰弁墓庖壁娩崩遍壁僻墓篇扮補文 (Stakeholder Engagement)

o 扮歩篇保保扮包癖癖 Sales Incentiveso

o 扮歩篇蔑捕並壁歩 Inside-Out Brand 焚保雰保雰粉放扮篇俸碧峯壁別慕庖癖篇篇片歩片蔑補俸便勉報弁庖扮捕癖保雰粉放扮篇包辺圃娩米歩癖捕壁扮歩篇便穂扮勉歩陛崩歩雰峰俸粉片閉方歩篇雰陛方歩包弁壁崩雰癖篇篇蔽歩僻補扮歩篇焚保雰遍歩篇娩歩篇 ☜糞壁☝

遍歩篇娩歩篇頁歩雰遍補丙歩扮歩篇呆閉片頁歩雰娩変歩粉変扮歩篇文捕閉扮歩篇雰歩壁癖墓粉粉辺包弁崩雰碧篇圃俸頁便奉頁片

粉墓蔽遍墓並補便補勉片放俸扮崩歩閉輔俸閉崩壁粉蔽圃蔑歩蔽補丙片放便歩陛篇放扮歩篇癖捕塀丙輔変弁歩遍補頁片歩辺捕片僻篇篇変便歩娩陛篇放, 2551

Top 100 HR in Thailand Award, 2550Certified NLP (Executive Coaching)Management Certification Program, UCLAHRM Program, London Business School碧篇補塀塀歩呆頁文歩扮 Southern Illinois University 閉庖歩壁Management Information System碧篇補塀塀歩陛篇輔文歩扮 Luther College 閉庖歩壁 InformationSystem, 包辺圃 Thammasat University, Acct

碧篇圃娩癖扮歩篇蔽放扮歩篇頁方歩雰歩壁癖篇補勉捕頁俸保娩呆併崩碧篇圃俸頁便奉頁片文方歩扮捕閉癖篇補勉捕頁 Accenture 文方歩扮捕閉 (1) Senior Manager♠Process & Technology, (2) Change ManagementGroup HeadManaging Director Watson Wyatt (Thailand)篇保雰扮篇篇変扮歩篇別慕庖文捕閉扮歩篇報弁塀崩扮辺墓崩変変補陛篇別辺扮篇篇変扮歩篇別慕庖文捕閉扮歩篇癖篇補勉捕頁 124 ManagementConsulting扮篇篇変扮歩篇別慕庖文捕閉扮歩篇癖篇補勉捕頁 The Nile

[email protected]

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1 (13:15 ♠ 14:45) ♠ HR & AEC

1. 偏歩蔑篇遍変 AEC

2. AEC HR Process

2 (15:00 ♠ 16:00) ♠ AEC Recruitment

1. Employer Branding

2. 偏歩蔑篇遍変扮篇圃癖遍壁扮歩篇娩篇篇弁歩癖墓粉辺歩扮篇

3.

3

Agenda

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遍捕陛米墓碧篇圃娩雰粉放

...

1. 俸焚庖歩報文別辺扮篇圃頁癖焚保雰 AEC 扮捕癖雰歩壁 HR 包辺圃娩歩変歩篇米壁方歩奉碧碧篇捕癖碧篇圃片墓扮陛放扮捕癖保雰粉放扮篇奉閉庖

2.俸弁変歩圃娩変扮捕癖 AEC 奉閉庖

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1 (13:15 ♠ 14:45) ♠ HR & AEC


2. AEC HR Process




3.

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Agenda

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ASEAN 扮方歩辺捕雰文圃扮庖歩遍俸焚庖歩娩慕崩保歩俸併輔片壁包癖癖俸陛峯変篇慕碧包癖癖弁歩扮文圃変保雰報壁閉庖歩壁

650 辺庖歩壁粉壁壁捕癖遍崩歩保歩俸併輔片壁焚保雰

碧輔 2550

(AEC Blueprint) 俸碧峯壁包別壁癖慕篇蔽歩扮歩篇雰歩壁閉庖歩壁俸便篇勉弊扮補文報弁庖俸弁峯壁偏歩蔑篇遍変報壁扮歩篇変墓崩雰

奉碧娩慕崩 AEC

丙捕閉俸文壁報壁扮歩篇閉方歩俸壁補壁変歩陛篇扮歩篇陛崩歩雰峰文壁癖篇篇辺墓俸碧庖歩弁変歩片報壁碧輔 2558

娩篇庖歩雰蔑捕壁僻娩捕塀塀歩篇圃弁遍崩歩雰碧篇圃俸頁便娩変歩丙補扮保歩俸併輔片壁

保歩俸併輔片壁

(ASEAN Economic Community: AEC

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1. 扮歩篇俸碧峯壁陛辺歩閉包辺圃弊歩壁扮歩篇別辺補陛俸閉輔片遍扮捕壁

2.

3.

4.

(ASEAN Economic Community: AEC (陛崩保)

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偏歩片報壁碧辺歩片碧輔 2558 保歩文片捕雰奉変崩変輔別辺扮篇圃頁癖変歩扮壁捕扮陛崩保陛辺歩閉包篇雰雰歩壁報壁

偏慕変補偏歩粉瞥輔変募保篇圃閉捕癖扮辺歩雰米穂雰娩慕雰報壁焚蔽圃

瞥輔変募保


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(ASEAN Agreement on the Movement of Natural Persons)

頁片保片俸碧補閉報弁庖癖墓粉辺歩扮篇篇圃閉捕癖娩慕雰俸丙崩壁

包辺圃粉遍歩変陛扮辺雰片保変篇捕癖篇崩遍変閉庖歩壁粉墓蔽娩変癖捕陛補閉庖歩壁遍補丙歩丙輔蔑焚保雰

保歩俸併輔片壁 (ASEAN Mutual Recognition Agreements : MRAs)


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MRA俸焚庖歩変歩碧篇圃扮保癖遍補丙歩丙輔蔑報壁扮辺墓崩変碧篇圃俸頁便保歩俸併輔片壁文壁米穂雰碧捕文文墓癖捕壁保歩俸併輔片壁奉閉庖文捕閉頁方歩

MRA 報壁遍補丙歩丙輔蔑娩方歩粉捕塀 7 遍補丙歩丙輔蔑奉閉庖包扮崩遍補便遍扮篇娩米歩碧壁補扮包蔑頁片放頁捕壁陛包蔑頁片放蔑片歩癖歩辺壁捕扮癖捕塀丙輔包辺圃壁捕扮娩方歩篇遍文包辺圃保輔扮 1


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碧篇圃俸頁便奉頁片粉遍篇陛庖保雰遍歩雰包別壁文捕閉扮歩篇碧捕塀弁歩包篇雰雰歩壁辺閉扮歩篇遍崩歩雰雰歩壁焚保雰

包篇雰雰歩壁篇圃閉捕癖癖壁 ( ) 報弁庖変輔粉遍歩変篇慕庖粉遍歩変娩歩変歩篇米包辺圃粉墓蔽娩変癖捕陛補

MRAs 呆閉片俸娩篇補変文墓閉包焚峯雰包辺圃包扮庖奉焚文墓閉保崩保壁焚保雰包篇雰雰歩壁奉頁片俸丙崩壁

焚保焚保癖粉墓蔽焚庖保変慕辺文歩扮 : - The Economist Intelligence Unit, Myanmar/Thailand economy: A limited impact on the labor market 包篇雰雰歩壁焚庖歩変

丙歩陛補扮捕癖碧篇圃丙歩粉変保歩俸併輔片壁, 閉篇.碧補陛補便篇輔包娩雰壁歩変篇保雰別慕庖保方歩壁遍片扮歩篇瞥崩歩片遍補丙歩扮歩篇便慕壁片放保歩俸併輔片壁便穂扮勉歩文墓鞭歩辺墓扮篇蔽放変弁歩遍補頁片歩辺捕片,

碧篇圃俸頁便奉頁片 (TDRI)


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呆閉片俸聞蔑歩圃包蔑頁片放遍補便遍扮篇奉保頁輔扮捕癖扮歩篇俸雰補壁俸碧峯壁陛庖壁扮歩篇保蔑片蔑包篇雰雰歩壁文圃

奉変崩奉閉庖

保庖歩雰保補雰

https://www.google.co.th/url?url=https://humanrevod.wordpress.com/2011/07/23/aec-5-free-flow/&rct=j&frm=1&q=&esrc=s&sa=U&ved=0CDgQFjAGOApqFQoTCPTzodywjscCFcwEjgodTcoFdg&usg=AFQjCNG3aEVsyayP8qB4s8ducPWC-saMTw


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米慕扮扮遍崩歩


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☜娩変保雰奉弁辺☝

保庖歩雰保補雰

: 別辺扮篇圃頁癖保片崩歩雰奉篇陛崩保奉頁片

篇保雰便歩娩陛篇歩文歩篇片放閉篇. *

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1 (13:15 ♠ 14:45) ♠ HR & AEC


2. AEC HR Process




3.

17

Agenda

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粉方歩米歩変遍崩歩閉庖遍片扮歩篇文庖歩雰雰歩壁 (扮幣弁変歩片扮歩篇文庖歩雰雰歩壁扮歩篇文庖歩雰粉壁報壁保歩丙輔蔑俸聞蔑歩圃)

Ⅻ 弁辺捕扮扮歩篇文庖歩雰雰歩壁 EXPAT AEC

碧篇圃俸閉峯壁

粉方歩米歩変

1. 扮歩篇篇捕癖蔑壁捕扮雰歩壁報壁保歩丙輔蔑 MRA 包辺圃 AMNP 報壁扮辺墓崩変碧篇圃俸頁便 AEC 変歩篇崩遍変雰歩壁文圃陛庖保雰閉方歩俸壁補壁扮歩篇

保片崩歩雰奉篇

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粉方歩陛保癖

弁辺捕扮扮歩篇文庖歩雰雰歩壁 AEC Expat AEC 保片崩歩雰俸碧峯壁頁歩雰扮歩篇

碧篇圃俸偏頁娩捕塀塀歩文庖歩雰

1. 文庖歩雰雰歩壁包癖癖 Local Hire

Ⅻ 遍補便遍扮篇篇変包辺圃俸偏娩捕丙扮篇篇変報壁碧篇圃俸頁便奉頁片

Ⅻ 文崩歩片俸雰補壁俸閉募保壁包辺圃娩遍捕娩閉補扮歩篇包癖癖蔑壁捕扮雰歩壁粉壁奉頁片

Ⅻ Low Economy Country

2. 文庖歩雰雰歩壁包癖癖 Local Expat Hire

Ⅻ 弁変歩片米穂雰文庖歩雰雰歩壁粉壁陛崩歩雰丙歩陛補俸丙崩壁遍補便遍扮篇弁篇募保俸偏娩捕丙扮篇

ⅫⅫ 文崩歩片娩遍捕娩閉補扮歩篇変歩扮扮遍崩歩粉壁奉頁片俸蔑篇歩圃変輔娩遍捕娩閉補扮歩篇 Expat Benefit

碧篇圃俸頁便陛壁俸保雰報壁 AEC

3. 扮歩篇文庖歩雰雰歩壁包癖癖 Expat Hire

Ⅻ AEC



20

粉方歩陛保癖 (陛崩保)

弁辺捕扮扮歩篇文庖歩雰雰歩壁 AEC Expat AEC 保片崩歩雰俸碧峯壁頁歩雰扮歩篇

弁辺捕扮扮歩篇扮方歩弁壁閉粉崩歩文庖歩雰

High Economy Country (Per Capita Income 娩慕雰扮遍崩歩碧篇圃俸頁便奉頁片)

頁方歩奉閉庖 2 包癖癖粉募保

a) 報丙庖保捕陛篇歩俸雰補壁俸閉募保壁焚保雰碧篇圃俸頁便焚保雰辺慕扮文庖歩雰包辺圃文崩歩片娩遍捕娩閉補扮歩篇包癖癖 Expat Benefit

b) 報丙庖保捕陛篇歩俸雰補壁俸閉募保壁包辺圃文崩歩片娩遍捕娩閉補扮歩篇包癖癖 Expat

Benefit (local

expat benefit 文圃米慕扮扮遍崩歩 expat benefit

Low Economy Country (Per Capita Income )

a) 文庖歩雰雰歩壁包癖癖 Local Expat Hire 弁篇募保 Local Hire

弁変歩片俸弁陛墓

癖篇補勉捕頁陛庖保雰変輔 Job Description 2

包辺圃 3



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粉方歩米歩変遍崩歩閉庖遍片扮歩篇文庖歩雰雰歩壁Ⅻ 扮歩篇頁方歩 Visa 包辺圃 Work Permit


粉方歩米歩変

米庖歩陛庖保雰文庖歩雰包篇雰雰歩壁陛崩歩雰丙歩陛補報壁扮辺墓崩変碧篇圃俸頁便 Asean Visa & work permit

癖庖歩雰

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粉方歩米歩変遍崩歩閉庖遍片扮歩篇文庖歩雰雰歩壁Ⅻ 扮歩篇頁方歩 Visa 包辺圃 Work Permit

粉方歩陛保癖

Visa & Work Permit

Ⅻ 9 扮方歩弁壁閉報弁庖文捕閉頁方歩焚庖保陛扮辺雰片保変篇捕癖篇崩遍変扮捕壁 (Mutual Recognition Arrangements :

MRAs)

Ⅻ 7 娩歩焚歩保歩丙輔蔑保捕壁碧篇圃扮保癖奉碧閉庖遍片娩歩焚歩

遍補便遍扮篇篇変蔑片歩癖歩辺娩米歩碧捕陛片扮篇篇変扮歩篇娩方歩篇遍文包蔑頁片放頁捕壁陛包蔑頁片放包辺圃壁捕扮癖捕塀丙輔

Ⅻ 1 変扮篇歩粉変蔑.便. 2558 俸碧峯壁陛庖壁奉碧 7 娩歩焚歩保歩丙輔蔑娩歩変歩篇米奉碧頁方歩雰歩壁報壁

10 碧篇圃俸頁便奉閉庖呆閉片奉変崩陛庖保雰焚保 Work Permit (報癖保壁墓塀歩陛頁方歩雰歩壁)

保庖歩雰保補雰 " " 蔽呆篇雰包篇変扮歩篇補壁文. 21 蔑編便文補扮歩片壁 2554 呆閉片変輔閉篇.

俸癖塀文辺捕扮勉放

俸碧峯壁遍補頁片歩扮篇癖篇篇片歩片

Ⅻ 保片崩歩雰奉篇扮峯陛歩変辺崩歩娩墓閉変輔碧篇圃扮歩便俸閉募保壁扮粉 2558 Visa & work permit 文圃辺閉辺雰俸聞蔑歩圃報壁扮辺墓崩変 8 遍補丙歩丙輔蔑

蔽 1 変粉 2559

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粉方歩米歩変遍崩歩閉庖遍片扮歩篇文庖歩雰雰歩壁Ⅻ Skilled Labor


粉方歩米歩変

扮平弁変歩片辺墓崩変 AEC

粉方歩米歩変遍崩歩閉庖遍片扮歩篇文庖歩雰雰歩壁Ⅻ Skilled Labor

碧篇圃俸頁便

碧篇圃俸頁便俸扮歩弁辺輔碧篇圃俸頁便娩補雰粉呆碧篇放奉陛庖弁遍捕壁包辺圃舗崩保雰扮雰 45,000 癖歩頁 / 俸閉募保壁

碧篇圃俸頁便報壁頁遍輔碧俸保俸丙輔片 (

奉陛庖弁遍捕壁舗崩保雰扮雰扮捕変蔑慕丙歩蔑変崩歩辺歩遍包辺圃碧篇圃俸頁便俸遍輔片閉壁歩変)

包辺圃頁遍輔碧保俸変篇補扮歩報陛庖碧篇圃俸頁便報壁俸焚陛片墓呆篇碧陛圃遍捕壁保保扮

碧篇圃俸頁便報壁俸焚陛保俸変篇補扮歩扮辺歩雰碧篇圃俸頁便俸変峯扮併補呆扮碧篇圃俸頁便

篇捕娩俸併輔片包辺圃碧篇圃俸頁便包保箆篇補扮歩報陛庖

35,000 癖歩頁 / 俸閉募保壁

碧篇圃俸頁便報壁頁遍輔碧包保箆篇補扮歩 (片扮俸遍庖壁包保箆篇補扮歩報陛庖) 碧篇圃俸頁便

扮捕変蔑慕丙歩碧篇圃頁俸便蔑変崩歩碧篇圃俸頁便辺歩遍包辺圃碧篇圃俸頁便俸遍輔片閉壁歩変

25,000 癖歩頁 / 俸閉募保壁

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粉方歩米歩変遍崩歩閉庖遍片扮歩篇癖篇補弁歩篇別辺陛保癖包頁壁 (Compensation)

俸雰補壁俸閉募保壁包辺圃娩遍捕娩閉補扮歩篇


粉方歩米歩変

1. 包壁遍頁歩雰扮歩篇 AEC ( )

2. 扮歩篇文捕閉娩遍捕娩閉補扮歩篇報弁庖扮捕癖蔑壁捕扮雰歩壁頁墓扮篇圃閉捕癖粉遍篇報丙庖弁辺捕扮粉遍歩変俸頁崩歩俸頁輔片変扮捕壁弁篇募保奉変崩俸蔑篇歩圃俸弁陛墓報閉?

3. AEC AEC 弁篇募保奉変崩弁歩扮奉変崩碧篇捕癖陛歩変包辺庖遍癖篇補勉捕頁

26



粉方歩陛保癖:

扮歩篇文庖歩雰粉壁 AEC

1. : 777/2551

2. 壁歩片文庖歩雰奉閉庖頁方歩陛歩変焚庖保包壁圃壁方歩扮歩篇文庖歩雰 Local Hire , Local Expat Hire, Expat Hire

弁変歩片俸弁陛墓報壁焚庖保陛扮辺雰 MRA 片捕雰粉篇保癖粉辺墓変米穂雰

1.

2. 壁

扮捕壁篇圃弁遍崩歩雰碧篇圃俸頁便娩変歩丙補扮保歩俸併輔片壁

3.

4. 別辺蔑辺保片奉閉庖保輔扮保片崩歩雰粉募保文圃俸扮補閉扮辺奉扮頁歩雰俸便篇勉弊扮補文辺閉保捕陛篇歩扮歩篇陛扮雰歩壁弁篇募保遍崩歩雰雰歩壁報壁碧篇圃俸頁便報弁庖辺閉壁庖保片辺雰

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碧篇圃俸閉峯壁粉方歩米歩変

娩遍捕娩閉補扮歩篇奉篇

28



粉方歩陛保癖

Ⅻ 扮変包篇雰雰歩壁奉頁片

(粉遍歩変俸弁峯壁粉募保: )

Ⅻ 娩遍捕娩閉補扮歩篇篇捕扮勉歩蔑片歩癖歩辺報壁碧篇圃俸頁便奉頁片

(粉遍歩変俸弁峯壁粉募保: )

Ⅻ 娩遍捕娩閉補扮歩篇扮歩篇俸扮勉輔片蔽保歩片墓

(粉遍歩変俸弁峯壁粉募保:

Ⅻ Expat 俸碧峯壁陛庖壁

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粉方歩米歩変

粉方歩米歩変:

篇圃俸癖輔片癖扮歩篇篇捕癖蔑壁捕扮雰歩壁 AEC 文方歩俸碧峯壁陛庖保雰癖庖歩雰


俸雰補壁俸閉募保壁包辺圃娩遍捕娩閉補扮歩篇 ♠扮歩篇文庖歩雰蔑壁捕扮雰歩壁 AEC 俸焚庖歩頁方歩雰歩壁報壁碧篇圃俸頁便奉頁片

30

陛保癖:

扮) 娩篇庖歩雰篇圃俸癖輔片癖扮歩篇頁方歩雰歩壁報壁壁呆片癖歩片 HR

1) 粉壁奉頁片

2) Local Hire

3) Local Expat Hire

4) Expat Hire

焚)

1) housing

2) accommodation

3) 粉崩歩呆頁篇便捕蔑頁放扮辺捕癖癖庖歩壁 tele/degital communications

4) 俸雰補壁丙崩遍片俸弁辺募保粉崩歩俸閉補壁奉頁片奉碧頁方歩雰歩壁 transportation

5) home visit

6) Medicare


俸雰補壁俸閉募保壁包辺圃娩遍捕娩閉補扮歩篇 ♠扮歩篇文庖歩雰蔑壁捕扮雰歩壁 AEC 俸焚庖歩頁方歩雰歩壁報壁碧篇圃俸頁便奉頁片

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粉方歩米歩変

扮歩篇娩崩雰蔑壁捕扮雰歩壁粉壁奉頁片 AEC 娩歩変歩篇米頁方歩奉閉庖 2 包癖癖粉募保


俸雰補壁俸閉募保壁包辺圃娩遍捕娩閉補扮歩篇 ♠扮歩篇娩崩雰蔑壁捕扮雰歩壁奉頁片奉碧 AEC

32

粉方歩陛保癖

1

AEC

癖篇補勉捕頁▁▁.

1.

2. AEC AEC

3. AEC AEC

4. AEC 粉遍篇文崩歩片俸雰補壁俸閉募保壁陛歩変粉崩歩陛辺歩閉焚保雰 AEC AEC 粉遍篇文崩歩片娩遍捕娩閉補扮歩篇包癖癖 Expat Benefits



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粉方歩陛保癖

2

1. AEC

2. AEC

3.

4. Expat Benefit AEC

5. 米庖歩頁方歩雰歩壁俸扮補壁 180 AEC

Ⅻ (焚庖保陛扮辺雰保壁墓娩捕塀塀歩偏歩勉輔

)

Ⅻ AEC

Ⅻ 奉閉庖呆癖壁捕娩文歩扮碧篇圃俸頁便 AEC

Ⅻ 陛庖保雰篇圃癖墓報壁娩捕塀塀歩



保壁墓娩捕塀塀歩偏歩勉輔併庖保壁 (Double Taxation Agreement: DTA)弁変歩片米穂雰粉遍歩変陛扮辺雰

2 辺捕扮勉蔽圃

- (Economic Double Taxation)

- (Juridical Double Taxation)

Countries Date of entry intoforce

Taxable year Remarks

1 Indonesia 21 October 2003 1 January 2004

2 Laos 23 December 1997 1 January 1998

3 Malaysia 2 February 1983 1 January 1983

4 Myanmar 15 August 2011 1 January 2012

5 Philippines 11 April 1983 1 January 1983

6 Singapore 27 April 1976 1 January 1976

7 Vietnam 31 December 1992 1 January 1993

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碧篇圃俸閉峯壁粉方歩米歩変

保壁墓便捕塀塀歩偏歩勉輔併庖保壁粉募保保圃奉篇



36

粉方歩陛保癖

1. 米庖歩頁方歩雰歩壁俸扮補壁 180 AEC

Ⅻ (焚庖保陛扮辺雰保壁墓娩捕塀塀歩偏歩勉輔

)

Ⅻ AEC

Ⅻ 奉閉庖呆癖壁捕娩文歩扮碧篇圃俸頁便 AEC

Ⅻ 陛庖保雰篇圃癖墓報壁娩捕塀塀歩



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粉方歩米歩変頁崩歩壁粉補閉遍崩歩文歩扮焚庖保変慕辺 AEC

保圃奉篇癖庖歩雰包辺圃保片崩歩雰奉篇

Workshop

38

弁変遍閉 OD, HRD弁変遍閉 Talent Development


粉方歩米歩変

1. HR 陛庖保雰変保雰粉募保俸篇募保雰扮歩篇蔑捕並壁歩 Talent People 保歩文頁篇歩癖焚庖保文方歩扮捕閉包辺圃扮歩篇癖篇補弁歩篇保片崩歩雰奉篇報弁庖奉閉庖別辺

2. Talent Management /

AEC

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粉方歩陛保癖

扮歩篇文捕閉扮辺墓崩変 Talent

Ⅻ Talent Touch Point (粉慕崩粉庖歩俸丙崩壁 Vendors, Suppliers,

Business Partners)

Ⅻ 変輔弁辺捕扮娩慕陛篇焚保雰 Manner 俸丙崩壁扮歩篇頁捕扮頁歩片扮歩篇碧篇圃丙墓変扮歩篇蔑慕閉粉墓片呆頁篇便捕蔑頁放扮歩篇陛保癖篇捕癖扮歩篇碧平補俸娩僻俸碧峯壁陛庖壁

Ⅻ 変輔弁辺捕扮娩慕陛篇焚保雰碧篇圃遍捕陛補便歩娩陛篇放焚保雰包陛崩辺圃碧篇圃俸頁便

Ⅻ 変輔弁辺捕扮娩慕陛篇報弁庖 Talent AEC

Ⅻ 変輔呆粉篇雰扮歩篇弁歩 AEC Buddy

弁変歩片俸弁陛墓

☜偏歩勉歩保捕雰扮編勉☝ ☜偏歩勉歩保捕雰扮編勉☝ 米慕扮扮方歩弁壁閉報弁庖俸碧峯壁偏歩勉歩扮辺歩雰報壁扮歩篇

40



篇慕碧包癖癖扮歩篇娩崩雰粉壁奉碧碧篇圃俸頁便 AEC 包辺圃篇捕癖粉壁文歩扮 AEC 変歩頁方歩雰歩壁包辺圃娩崩遍壁変歩扮 Talent

1. Business meeting

ⅫⅫ 扮歩篇焚保 Visa 報丙庖 Business Trip 碧扮陛補

2. By job assignment

ⅫⅫⅫ 扮歩篇焚保 Visa 報丙庖 Business Trip 碧扮陛補俸蔑篇歩圃変捕扮奉変崩壁歩壁

3. Project Assignment

Ⅻ 奉碧頁方歩雰歩壁呆粉篇雰扮歩篇文壁扮遍崩歩呆粉篇雰扮歩篇俸娩篇峯文

Ⅻ 変輔文閉弁変歩片包娩閉雰扮歩篇頁方歩雰歩壁呆粉篇雰扮歩篇包辺圃焚保 Visa 陛歩変呆粉篇雰扮歩篇

4. Short term assignment

Ⅻ AEC 篇圃片圃俸遍辺歩 6-12

Ⅻ 変輔文閉弁変歩片包娩閉雰扮歩篇頁方歩雰歩壁報壁陛方歩包弁壁崩雰閉捕雰扮辺崩歩遍

5. Long term assignment

Ⅻ AEC 篇圃片圃俸遍辺歩 12

Ⅻ 変輔文閉弁変歩片包娩閉雰扮歩篇頁方歩雰歩壁報壁陛方歩包弁壁崩雰閉捕雰扮辺崩歩遍

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弁変遍閉 HRM

扮歩篇碧篇圃俸変補壁別辺雰歩壁


粉方歩米歩変

報壁

2 瞥崩歩片

42

弁変遍閉 HRM

扮歩篇碧篇圃俸変補壁別辺雰歩壁


Ⅻ 変輔 JD 丙捕閉俸文壁焚保癖俸焚陛扮歩篇頁方歩雰歩壁丙捕閉俸文壁

Ⅻ 変輔 KPI 丙捕閉俸文壁

Ⅻ 碧篇圃俸変補壁別辺雰歩壁陛歩変 JD 包辺圃 KPI

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HR 陛庖保雰頁方歩粉募保


俸焚庖歩娩慕崩扮歩篇俸碧峯壁娩変歩丙補扮娩変歩粉変俸便篇勉弊扮補文保歩俸併輔片壁 ( AEC ) HR

HR 陛庖保雰蔑穂雰碧幣補癖捕陛補

HR AEC 奉閉庖保片崩歩雰奉篇返包辺圃文圃変輔娩崩遍壁丙崩遍片保雰粉放扮篇焚保雰

AEC 変輔保圃奉篇癖庖歩雰?

別辺扮篇圃頁癖焚保雰 AEC

扮歩篇癖篇補弁歩篇頁篇捕蔑片歩扮篇癖墓粉粉辺報壁片墓粉 AEC

HR 報壁片墓粉 AEC

俸篇歩文圃変輔包壁遍頁歩雰癖篇補弁歩篇文捕閉扮歩篇頁篇捕蔑片歩扮篇癖墓粉粉辺保片崩歩雰奉篇報壁片墓粉 AEC

44

HR 陛庖保雰頁方歩粉募保

Check List

粉方歩陛保癖 HRM

扮歩篇文捕閉頁方歩 Job Description

篇捕癖蔑壁捕扮雰歩壁 AEC

扮歩篇文捕閉俸陛篇輔片変俸保扮娩歩篇娩変捕粉篇雰歩壁娩方歩弁篇捕癖別慕庖娩変捕粉篇 AEC

文捕閉頁方歩 Web 娩変捕粉篇雰歩壁包辺圃 Web

偏歩勉歩保捕雰扮編勉

扮歩篇文捕閉俸陛篇輔片変娩捕塀塀歩文庖歩雰雰歩壁娩方歩弁篇捕癖蔑壁捕扮雰歩壁 AEC

扮歩篇文捕閉俸陛篇輔片変扮歩篇頁方歩 Orientation 娩方歩弁篇捕癖蔑壁捕扮雰歩壁 AEC

扮歩篇文捕閉頁方歩篇圃俸癖輔片癖娩遍捕娩閉補扮歩篇 ( )

扮変扮方歩弁壁閉陛歩変包陛崩辺圃

碧篇圃俸頁便

篇遍癖篇遍変焚庖保変慕辺粉崩歩文庖歩雰焚保雰扮辺墓崩変文癖碧篇補塀塀歩文歩扮碧篇圃俸頁便

AEC

保歩文陛庖保雰碧篇捕癖雰歩壁 Job 癖歩雰陛方歩包弁壁崩雰焚保雰 HR AEC

呆閉片陛篇雰

粉遍歩変篇慕庖俸聞蔑歩圃閉庖歩壁偏歩勉輔包辺圃扮変包篇雰雰歩壁

粉方歩陛保癖 HRD - HRM

碧篇圃俸偏頁焚保雰扮歩篇変保癖弁変歩片粉壁奉頁片奉碧頁方歩雰歩壁包辺圃篇捕癖粉壁

AEC 変歩頁方歩雰歩壁

扮歩篇扮方歩弁壁閉扮辺墓崩変 Talent AEC

扮方歩弁壁閉遍補僻輔扮歩篇頁方歩 Succession Plan 報弁変崩

扮歩篇娩篇庖歩雰 Culture 包辺圃 Engagement.報壁呆辺扮 AEC

Touch Point

扮方歩弁壁閉偏歩勉歩保捕雰扮編勉俸碧峯壁偏歩勉歩扮辺歩雰

扮方歩弁壁閉 Incentive

偏歩勉歩

弁辺捕扮娩慕篇 Cross Culture Management

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50

粉方歩米歩変頁崩歩壁粉補閉遍崩歩文歩扮弁辺捕扮俸扮蔽柄放扮歩篇蔑補文歩篇蔽歩保壁墓塀歩陛扮歩篇頁方歩雰歩壁焚保雰粉壁陛崩歩雰閉庖歩遍

焚保雰頁崩歩壁文圃変輔別辺扮篇圃頁癖保片崩歩雰奉篇癖庖歩雰

Workshop

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1 (13:15 ♠ 14:45) ♠ HR & AEC


2. AEC HR Process




3.

51

Agenda

Century Consulting 089444 6853

52

Employer Branding Definitions

☜An integration of internal and external communications,

disseminated to current and potential employees☝

☜The essence of our offering as an employer that iscommunicated internally and externally☝

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53

There is a proven relationship between excellence in keycomponents of employer branding and the level of marketpremium organisations enjoy.

Main components:

Employee engagement

Employee communication

Training and development

External reputation

Significant components of employerbranding


54

Sound organisational structure and direction

Positive culture

Enlightened leaders, competent management

Care of people

Meaningful work

Growth and opportunity

Pay and benefits

Making a difference

- Herman Group

What potential employees are seeking

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粉方歩米歩変

碧篇捕癖変歩報丙庖扮捕癖保雰粉放扮篇保片崩歩雰奉篇癖庖歩雰

Workshop


56

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58

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60

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62

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陛捕遍保片崩歩雰: Employee Recruiting Video - Apple

72

陛捕遍保片崩歩雰: Employee Recruiting Video - Deloitte

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1 (13:15 ♠ 14:45) ♠ HR & AEC


2. AEC HR Process




3.

73

Agenda

74

扮歩篇娩篇篇弁歩癖墓粉辺歩扮篇粉募保 ?

保雰粉放扮歩篇

扮歩篇娩篇篇弁歩癖墓粉辺歩扮篇粉募保

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Recruiting Process Map

SKILLSDetermine jobrequirements

FITSelectCompetencyBased InterviewForm/Interviewers

SOURCE

SCREEN

ASSESSⅫSkills Interview ♠ HR + LineⅫCritical Behavior

Interview ♠ HR (+Line optional)ⅫAttitude Test

HIRE

SELL

ConfirmingInterview

Number, level needs

CORPORATEMANPOWERPLANNING

REQUESTED HIRINGNEED

Positions openedfrom growth,promotion,attrition

ⅫScreening Interview - HRⅫ Skills Testing (If required ♠Paper/Action) - HR

偏歩蔑篇遍変焚保雰扮篇圃癖遍壁扮歩篇娩篇篇弁歩癖墓粉辺歩扮篇

76

扮歩篇遍歩雰包別壁扮方歩辺捕雰粉壁/粉遍歩変陛庖保雰扮歩篇報壁扮歩篇文庖歩雰雰歩壁 (Resource Planning/Hiring Needs)

Ⅻ 別慕庖文捕閉扮歩篇癖墓粉粉辺変輔娩崩遍壁篇崩遍変閉庖遍片扮歩篇篇捕癖箆捕雰壁呆片癖歩片文歩扮別慕庖保方歩壁遍片扮歩篇焚保雰弁壁崩遍片雰歩壁

HR Managers coordinates with input from Business Unit or Function Directors

Ⅻ 別慕庖保方歩壁遍片扮歩篇焚保雰弁壁崩遍片雰歩壁扮方歩弁壁閉粉遍歩変陛庖保雰扮歩篇癖墓粉辺歩扮篇包辺圃雰癖碧篇圃変歩蔽碧篇圃文方歩碧輔

Business Units or Functions determines fiscal year requirements and budgets

Ⅻ 頁輔変娩捕変偏歩勉蔽放遍歩雰包別壁包辺圃扮辺片墓頁僻放報壁扮歩篇娩篇篇弁歩癖墓粉辺歩扮篇包辺圃扮歩篇娩捕変偏歩勉蔽放

Recruiting team plan sourcing and interviewing strategies

Ⅻ /陛方歩包弁壁崩雰包辺圃扮歩篇辺歩保保扮

Positions may be open from growth, promotion, attrition

扮歩篇遍歩雰包別壁扮方歩辺捕雰粉壁/粉遍歩変陛庖保雰扮歩篇報壁扮歩篇文庖歩雰雰歩壁 (Resource Planning/Hiring Needs)

Ⅻ 別慕庖文捕閉扮歩篇癖墓粉粉辺変輔娩崩遍壁篇崩遍変閉庖遍片扮歩篇篇捕癖箆捕雰壁呆片癖歩片文歩扮別慕庖保方歩壁遍片扮歩篇焚保雰弁壁崩遍片雰歩壁

HR Managers coordinates with input from Business Unit or Function Directors

Ⅻ 別慕庖保方歩壁遍片扮歩篇焚保雰弁壁崩遍片雰歩壁扮方歩弁壁閉粉遍歩変陛庖保雰扮歩篇癖墓粉辺歩扮篇包辺圃雰癖碧篇圃変歩蔽碧篇圃文方歩碧輔

Business Units or Functions determines fiscal year requirements and budgets

Ⅻ 頁輔変娩捕変偏歩勉蔽放遍歩雰包別壁包辺圃扮辺片墓頁僻放報壁扮歩篇娩篇篇弁歩癖墓粉辺歩扮篇包辺圃扮歩篇娩捕変偏歩勉蔽放

Recruiting team plan sourcing and interviewing strategies

Ⅻ /陛方歩包弁壁崩雰包辺圃扮歩篇辺歩保保扮

Positions may be open from growth, promotion, attrition

SKILLSDefine job

requirements

FITSelect

Competencybased interview

profile andinterviewers

SOURCE

SCREEN

ASSESSⅫ Skills InterviewⅫ Critical

BehaviorInterview

HIRE

SELL

ConfirmingInterview(s)

number, levelneeds

BusinessPLANNING

REQUESTEDHIRING NEEDPosition(s) open

from growth,promotion, attrition

Ⅻ ScreeningInterview

Ⅻ Testing


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焚庖保変慕辺陛方歩包弁壁崩雰呆閉片娩捕雰俸焚碧 (閉庖歩壁頁捕扮勉圃粉遍歩変娩歩変歩篇米) Position Profile (Skills)

Ⅻ

Business or Function Directors requesting the position specifies competency, level, specific skills required

Ⅻ

Recruiter verifies request against headcount and financial plans

Ⅻ

Recruiter selects the appropriate Skills Interview Notes and Results forms (based on Job Competency Maps)

Ⅻ /蔑補文歩篇蔽歩弁篇募保奉変崩娩捕変偏歩勉蔽放/蔑補文歩篇蔽歩別慕庖娩変捕粉篇陛歩変包陛崩篇圃閉捕癖頁捕扮勉圃粉遍歩変篇慕庖粉遍歩変娩歩変歩篇米

Requester may or may not review/revise the skills profile depending on level, special skills or knowledge required

焚庖保変慕辺陛方歩包弁壁崩雰呆閉片娩捕雰俸焚碧 (閉庖歩壁頁捕扮勉圃粉遍歩変娩歩変歩篇米) Position Profile (Skills)

Ⅻ

Business or Function Directors requesting the position specifies competency, level, specific skills required

Ⅻ

Recruiter verifies request against headcount and financial plans

Ⅻ

Recruiter selects the appropriate Skills Interview Notes and Results forms (based on Job Competency Maps)

Ⅻ /蔑補文歩篇蔽歩弁篇募保奉変崩娩捕変偏歩勉蔽放/蔑補文歩篇蔽歩別慕庖娩変捕粉篇陛歩変包陛崩篇圃閉捕癖頁捕扮勉圃粉遍歩変篇慕庖粉遍歩変娩歩変歩篇米

Requester may or may not review/revise the skills profile depending on level, special skills or knowledge required

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


78

焚庖保変慕辺陛方歩包弁壁崩雰呆閉片娩捕雰俸焚碧 (閉庖歩壁粉遍歩変俸弁変歩圃娩変) Position Profile (Fit)

Ⅻ (

Recruiter selects the appropriate CBI profile (based on critical competencies required by the positions and

levels)

焚庖保変慕辺陛方歩包弁壁崩雰呆閉片娩捕雰俸焚碧 (閉庖歩壁粉遍歩変俸弁変歩圃娩変) Position Profile (Fit)

Ⅻ (

Recruiter selects the appropriate CBI profile (based on critical competencies required by the positions and

levels)

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing

Competency = (1) Attitude & Inspiration 蔑補文歩篇蔽歩文歩扮碧篇圃遍捕陛補偏慕変補弁辺捕雰

= (2) Skills 粉遍歩変娩歩変歩篇米報壁扮歩篇頁方歩雰歩壁粉遍篇報弁庖粉遍歩変娩方歩粉捕塀扮捕癖 Action Based

= (3) Knowledge 蔑補文歩篇蔽歩文歩扮粉遍歩変娩歩変歩篇米報壁扮歩篇俸篇輔片壁篇慕庖 (Ability to Learn)


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扮歩篇娩篇篇弁歩 (Sourcing)

Ⅻ

Recruiter uses skills profile to determine sourcing strategies, for example:

♠ 辺雰呆紛勉蔽歩 (Classified ads), 包壁圃壁方歩文歩扮蔑壁捕扮雰歩壁 (Internal networks), 篇崩遍変雰歩壁変弁扮篇篇変文捕閉弁歩雰歩壁 (Job fairs),

癖篇補勉捕頁文捕閉弁歩雰歩壁 (Search firms) 包辺圃 Referral program

Ⅻ

Recruiter conducts sourcing activities (e.g. writing job descriptions, implementing strategies, etc.)

扮歩篇娩篇篇弁歩 (Sourcing)

Ⅻ

Recruiter uses skills profile to determine sourcing strategies, for example:

♠ 辺雰呆紛勉蔽歩 (Classified ads), 包壁圃壁方歩文歩扮蔑壁捕扮雰歩壁 (Internal networks), 篇崩遍変雰歩壁変弁扮篇篇変文捕閉弁歩雰歩壁 (Job fairs),

癖篇補勉捕頁文捕閉弁歩雰歩壁 (Search firms) 包辺圃 Referral program

Ⅻ

Recruiter conducts sourcing activities (e.g. writing job descriptions, implementing strategies, etc.)

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


80

扮歩篇粉捕閉俸辺募保扮 (Screening)

Ⅻ

Recruiter conducts Screening Interviews of individuals to determine:

♠ 閉慕粉遍歩変娩壁報文焚保雰別慕庖娩変捕粉篇陛崩保癖篇補勉捕頁 (Interest in and understanding of the firm)

♠ (Professional presence and communication skills)

♠ 碧篇圃遍捕陛補扮歩篇頁方歩雰歩壁包辺圃粉墓蔽遍墓並補頁歩雰扮歩篇便穂扮勉歩 (Work history and academic qualifications)

♠ 粉遍歩変扮捕雰遍辺焚保雰別慕庖娩変捕粉篇 (Applicant concerns)

♠ (Compensation expectations)

Ⅻ

Recruiter provides additional information and addressing applicant concerns

扮歩篇粉捕閉俸辺募保扮 (Screening)

Ⅻ

Recruiter conducts Screening Interviews of individuals to determine:

♠ 閉慕粉遍歩変娩壁報文焚保雰別慕庖娩変捕粉篇陛崩保癖篇補勉捕頁 (Interest in and understanding of the firm)

♠ (Professional presence and communication skills)

♠ 碧篇圃遍捕陛補扮歩篇頁方歩雰歩壁包辺圃粉墓蔽遍墓並補頁歩雰扮歩篇便穂扮勉歩 (Work history and academic qualifications)

♠ 粉遍歩変扮捕雰遍辺焚保雰別慕庖娩変捕粉篇 (Applicant concerns)

♠ (Compensation expectations)

Ⅻ

Recruiter provides additional information and addressing applicant concerns

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


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81

扮歩篇碧篇圃俸変補壁別辺 (Assessing)

(Skills Interview)

Ⅻ

Line personnel conduct Skills Interviews to determine how well the applicant matches the profile in the areas of Skills

and Proficiencies

Ⅻ 60 ♠ 90 壁歩頁輔

Skills Interviews vary in length, but are usually 60 - 90 minutes

Ⅻ

At least one Skills Interview is required; there may be others depending on level and specialties required

扮歩篇碧篇圃俸変補壁別辺 (Assessing)

(Skills Interview)

Ⅻ

Line personnel conduct Skills Interviews to determine how well the applicant matches the profile in the areas of Skills

and Proficiencies

Ⅻ 60 ♠ 90 壁歩頁輔

Skills Interviews vary in length, but are usually 60 - 90 minutes

Ⅻ

At least one Skills Interview is required; there may be others depending on level and specialties required

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


82

扮歩篇碧篇圃俸変補壁別辺 (Assessing) - 陛崩保

(Skills Interview)

Ⅻ 別慕庖娩捕変偏歩勉蔽放娩篇庖歩雰粉遍歩変俸碧峯壁扮捕壁俸保雰報弁庖焚庖保変慕辺包辺圃陛保癖粉方歩米歩変別慕庖娩変捕粉篇

Interviewers continue building rapport, providing information and answering questions

Ⅻ

Interviewers must possess equal or greater experience and specific skills compared to the applicant in order to

accurately determine skill and proficiency levels


(Skills Interview)

Ⅻ 別慕庖娩捕変偏歩勉蔽放娩篇庖歩雰粉遍歩変俸碧峯壁扮捕壁俸保雰報弁庖焚庖保変慕辺包辺圃陛保癖粉方歩米歩変別慕庖娩変捕粉篇


Ⅻ

Interviewers must possess equal or greater experience and specific skills compared to the applicant in order to

accurately determine skill and proficiency levels

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


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83


扮歩篇娩捕変偏歩勉蔽放俸丙補雰蔑編陛補扮篇篇変 - Critical Behavior Interview (CBI)

Ⅻ 別慕庖文捕閉扮歩篇/ / CBI

粉遍歩変娩歩変歩篇米俸弁変歩圃娩変陛篇雰粉遍歩変陛庖保雰扮歩篇弁篇募保奉変崩

Line/ Management personnel and/or recruiters conduct a CBI interview to determine how well the applicant

matches the critical competencies

Ⅻ 扮歩篇娩捕変偏歩勉蔽放 CBI

CBIs vary in length and number based on level:

- 扮歩篇娩捕変偏歩勉蔽放 2 45 壁歩頁輔 (Two 45 minute interviews) 弁篇募保

- 90 ♠ 120 壁歩頁輔扮峯俸碧峯壁奉碧奉閉庖 (One or more 90 - 120 minute interview(s))



Ⅻ 別慕庖文捕閉扮歩篇/ / CBI

粉遍歩変娩歩変歩篇米俸弁変歩圃娩変陛篇雰粉遍歩変陛庖保雰扮歩篇弁篇募保奉変崩

Line/ Management personnel and/or recruiters conduct a CBI interview to determine how well the applicant

matches the critical competencies

Ⅻ 扮歩篇娩捕変偏歩勉蔽放 CBI

CBIs vary in length and number based on level:

- 扮歩篇娩捕変偏歩勉蔽放 2 45 壁歩頁輔 (Two 45 minute interviews) 弁篇募保

- 90 ♠ 120 壁歩頁輔扮峯俸碧峯壁奉碧奉閉庖 (One or more 90 - 120 minute interview(s))

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


84



Ⅻ 別慕庖娩捕変偏歩勉蔽放娩篇庖歩雰粉遍歩変俸碧峯壁扮捕壁俸保雰報弁庖焚庖保変慕辺包辺圃陛保癖焚庖保併捕扮米歩変


Ⅻ 扮歩篇娩捕変偏歩勉蔽放 CBI CBI 包辺庖遍

CBIs must be conducted by CBI-trained interviewers



Ⅻ 別慕庖娩捕変偏歩勉蔽放娩篇庖歩雰粉遍歩変俸碧峯壁扮捕壁俸保雰報弁庖焚庖保変慕辺包辺圃陛保癖焚庖保併捕扮米歩変


Ⅻ 扮歩篇娩捕変偏歩勉蔽放 CBI CBI 包辺庖遍

CBIs must be conducted by CBI-trained interviewers

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

BusinessPLANNING




Ⅻ Testing


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85

扮歩篇報弁庖焚庖保変慕辺癖篇補勉捕頁 (Selling)

Ⅻ

Selling with applicants continues throughout the process

Ⅻ (

Recruiters begin ☜selling☝ by providing information about the firm and the open position requirements (selling is

important throughout the process for experienced individuals, because they are typically in demand and have higher

expectations than most entry-level individuals; although important, it cannot be done at the expense of assessing)


Ⅻ

Selling with applicants continues throughout the process

Ⅻ (

Recruiters begin ☜selling☝ by providing information about the firm and the open position requirements (selling is

important throughout the process for experienced individuals, because they are typically in demand and have higher

expectations than most entry-level individuals; although important, it cannot be done at the expense of assessing)

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

CG/MUPLANNING




Ⅻ Testing


86


Ⅻ

Amount of selling required will vary by level and by demand for the particular skill set

Ⅻ

Line managers and directors may meet with applicants to specifically sell the benefits of the position and firm


Ⅻ

Amount of selling required will vary by level and by demand for the particular skill set

Ⅻ

Line managers and directors may meet with applicants to specifically sell the benefits of the position and firm

SKILLSDefine job

requirements

FITSelect



SOURCE

SCREEN


BehaviorInterview

HIRE

SELL


number, levelneeds

CG/MUPLANNING




Ⅻ Testing


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1 (13:15 ♠ 14:45) ♠ HR & AEC


2. AEC HR Process




3.

87

Agenda

88

粉遍歩変俸焚庖歩扮捕壁奉閉庖篇圃弁遍崩歩雰癖墓粉辺補扮辺捕扮勉蔽圃娩崩遍壁癖墓粉辺扮捕癖保雰粉放扮篇 (Personal-Organization Fits)

Source: Stephen Dwight and George Alliger, ☜Reactions to OvertIntegrity Test Items,☝ Educational and Psychological Measurement 57,no. 6 (December 1977): 937♠48, copyright © 1997 by Sage Publications,Inc. Reprinted with the permission of Sage Publications, Inc.

俸碧庖歩弁変歩片粉墓蔽粉崩歩娩崩遍壁癖墓粉粉辺粉遍歩変娩壁報文娩崩遍壁陛捕遍粉遍歩変粉歩閉弁遍捕雰粉遍歩変篇慕庖頁捕扮勉圃包辺圃頁捕便壁粉陛補 (KSA -Competency)

扮歩篇頁閉娩保癖癖墓粉辺補扮偏歩蔑

焚庖保変慕辺扮歩篇頁方歩雰歩壁呆閉片娩捕雰俸焚碧(Career Profile)

報癖娩変捕粉篇

扮歩篇娩保癖焚庖保俸焚輔片壁(Essay)

碧篇圃遍捕陛補扮歩篇頁方歩雰歩壁

扮歩篇娩捕変偏歩勉蔽放俸丙補雰蔑編陛補扮篇篇変


報癖娩変捕粉篇(扮歩篇便穂扮勉歩,碧篇圃娩癖扮歩篇蔽放

,

変歩)

Screeninginterview


報癖娩変捕粉篇 (扮歩篇便穂扮勉歩,

変歩,変歩)

Screening interview

焚庖保変慕辺扮歩篇頁方歩雰歩壁呆閉片娩捕雰俸焚碧 (CareerProfile)

碧篇圃娩癖扮歩篇蔽放頁方歩雰歩壁頁方歩雰歩壁 (閉庖歩壁癖遍扮包辺圃閉庖歩壁辺癖)

扮歩篇娩捕変偏歩勉蔽放俸丙補雰蔑編陛補扮篇篇変

In tray

Simulation

Presentation

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89Source: ☜A guide to (corrected) validity coefficients from Meta Analysis☝ M. Smith - UMIST, 1986

Reliability

Random Prediction

0.450.40

0.35

0.150.10

0.65

1.0

0

Assessment Centres

Ability Tests/ Job Sample TestsGroup Exercise/ Composite Personality Scales

Competency Based Interview/ In-Tray Exercise

Employee Interview/ Single Scale of PersonalityEducational Qualification

Graphology, Astrology, Phrenology

Perfect PredictionExample of contents

Psychometric testsGroup discussionIn-tray exerciseBehavioural event interview

90

MISS粉歩閉扮歩篇蔽放別補閉蔑辺歩閉

(別慕庖娩変捕粉篇壁崩歩文圃頁方歩雰歩壁奉閉庖)

Inaccurateprediction(Person would havesucceeded on thejob)


(別慕庖娩変捕粉篇壁崩歩文圃頁方歩雰歩壁奉閉庖)

Inaccurateprediction(Person would havesucceeded on thejob)

HIT粉歩閉扮歩篇蔽放奉閉庖包変崩壁片方歩

(別慕庖娩変捕粉篇頁方歩雰歩壁奉閉庖娩方歩俸篇峯文)

Accurateprediction(Person succeeds onthe job)


(別慕庖娩変捕粉篇頁方歩雰歩壁奉閉庖娩方歩俸篇峯文)

Accurateprediction(Person succeeds onthe job)


(別慕庖娩変捕粉篇奉変崩壁崩歩文圃頁方歩雰歩壁奉閉庖)

Accurateprediction(Person would nothave succeeded onthe job)


(別慕庖娩変捕粉篇奉変崩壁崩歩文圃頁方歩雰歩壁奉閉庖)

Accurateprediction(Person would nothave succeeded onthe job)


(別慕庖娩変捕粉篇頁方歩雰歩壁奉変崩奉閉庖/奉変崩娩方歩俸篇峯文)

Inaccurate prediction(Person fails on thejob)


(別慕庖娩変捕粉篇頁方歩雰歩壁奉変崩奉閉庖/奉変崩娩方歩俸篇峯文)

Inaccurate prediction(Person fails on thejob)

Predicted Success

Goal of Selection :MAXIMIZE ☜HITS☝

(Low) 娩慕雰 (High)

別辺扮歩

篇碧平補癖

捕陛補雰歩壁

Job

Perfo

rman

ce

(Low)

娩慕雰 (High)

Miss - 粉遍歩変別補閉蔑辺歩閉報壁扮歩篇俸辺募保扮別慕庖娩変捕粉篇

Hit - 粉遍歩変娩方歩俸篇峯文報壁扮歩篇俸辺募保扮別慕庖娩変捕粉篇

弁変歩片俸弁陛墓:

扮歩篇焚片歩片呆保扮歩娩報壁扮歩篇粉捕閉俸辺募保扮別慕庖娩変捕粉篇

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91

Recruiting Process Map

SKILLSDetermine jobrequirements

FITSelectCompetencyBased InterviewForm/Interviewers

SOURCE

SCREEN

ASSESSⅫSkills Interview ♠ HR + LineⅫCritical Behavior

Interview ♠ HR (+Line optional)ⅫAttitude Test

HIRE

SELL

ConfirmingInterview

Number, level needs

CORPORATEMANPOWERPLANNING

REQUESTED HIRINGNEED

Positions openedfrom growth,promotion,attrition

ⅫScreening Interview - HRⅫ Skills Testing (If required ♠Paper/Action) - HR

92

1. In Tray Exercise2. Role Play3. Skill Testing

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93

In Tray Exercise

In-tray exercises, or the digital 'e-tray' equivalent are a test of candidate☂sability to deal with a real work scenario: requests, demands on their time, andinformation overload.

Practical employers include this type of business simulation within theirassessment centres to test candidate☂s ability to process information quickly,analyse problems, make decisions, take action, manage their time, workaccurately and express themselves tactfully in a business context.

In Tray Exercise

94

VDO: In Tray Exercise

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95

VDO: In Tray Exercise

頁崩歩壁奉閉庖俸篇輔片壁篇慕庖保圃奉篇文歩扮 VDO: In Tray Exercise

96

Role Play

It is an activity in which people do and say things while pretending to besomeone else or while pretending to be in a particular situation.

The interviewer may assume the role of a client or customer while candidatesact as though candidates have got the job for which you're applying.

Think of role play as an opportunity: with the right combination of preparationand mental agility, candidates have the chance to illustrate the skills written ontheir resume, such as teamwork, communication and quick thinking.

Role Play

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97

VDO: Role Play

98

VDO: Role Play

頁崩歩壁奉閉庖俸篇輔片壁篇慕庖保圃奉篇文歩扮 VDO: Role Play

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99

Skill Testing

Skill tests measure a person's capability or skill in performing a particular jobactivity.

Examples of skill tests include a typing test for a typist, key board test for adata entry operator, a math test for a bookkeeper, or a measuring test for amaterial cutter, or English test for a secretary or a professional staff, or Thaiessay for an office personal.

Skill Testing

100

VDO: Skill Testing

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101

VDO: Skill Testing

頁崩歩壁奉閉庖俸篇輔片壁篇慕庖保圃奉篇文歩扮 VDO: Skill Testing