êqe:f¼ Ê 8£ ² Ýl$ @ Ì - 卓制twi峰会 · twi-job instruction in bosch suzhou 2.4 ¤p¬ojt...

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1 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. TWI-Job Instruction in Bosch Suzhou ( ) TWI-JI RBAC-AE Academy A Way to Operational Excellence. RBAC-AE Academy 2 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights. TWI-Job Instruction in Bosch Suzhou 1. 2. TWI-JI 1. TWI-JI 2. TWI-JI 3. OJT 4. OJT 5. OJT 3. TWI-JI *OJT-on-Job Training ( )

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Page 1: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

1 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

( )TWI-JI

A Way to Operational Excellence.

RBAC-AE AcademyA Way to Operational Excellence.

RBAC-AE Academy

2 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1.

2. TWI-JI

1. TWI-JI2. TWI-JI3. OJT4. OJT5. OJT

3. TWI-JI

*OJT-on-Job Training ( )

Page 2: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

3 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1886

2011 514

100 200

4 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

&

Page 3: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

5 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

( ) _

6 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1.

2. TWI-JI

1. TWI-JI2. TWI-JI3. OJT4. OJT5. OJT

3. TWI-JI

*OJT-on-Job Training ( )

Page 4: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

7 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

2.1 TWI-JI ( )

TWI-JI

2009 2010 2011 2012

8 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

2.2 TWI-JI TWI-JI

A Way to Operational Excellence.

RBAC-AE AcademyA Way to Operational Excellence.

RBAC-AE Academy

&

Shopfloor Competence Matrix:Visualized at Gemba

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

If the Student Hasn’t Learned, The Instructor Hasn’t Taught

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

If the Student Hasn’t Learned, The Instructor Hasn’t Taught

Toyota method for developing people

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

If the Student Hasn’t Learned, The Instructor Hasn’t Taught

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

If the Student Hasn’t Learned, The Instructor Hasn’t Taught

Toyota method for developing people

O 88356292 LAL-FA-OP

O 88363863 LAL-FA-OP

O 88368001 LAL-FA-OP

O 88368591 LAL-FA-OP

O 88116738 NKS1-OP

O 88321631 NKS1-VI

O 88356309 NKS1-OP

O 88355836 NKS1-OP

O 88367878 NKS1-OP

O 88368555 NKS1-OP

O 88057089 NKS1-OP

/

Need further training 50 scores Qualification required Unnecessary qualificationQualifiedQualified and be able

to coach others 100

TWITWITraining Training MMethodsethods

StandardStandardOnOn--JobJobTraining Training

PlanPlan

ExamExamOf Of

TheoryTheory

SkillSkillEvaluationEvaluation

SkillSkillLicenseLicense

SkillSkillQualificationQualification

MatrixMatrixTWI/Job Instruction in RBAC AE-CN

TWI – Job Instruction

If the Student Hasn’t Learnt, The Instructor Hasn’t Taught.

Step 3:Try-out performance

Step 2:Present the operation

Step 1:Prepare the student

Step 4:Verify learning and

success

SkillEvaluation

-Company introduction(BOSCH, RBAC)-Product Liability-HSE-HR policy

-By HRL7 hours

-Qualification Process-AE introduction-BOSCH Mindset & HoO-Quality Mindset-Teambuilding Training-ESD --By Academy8 hoursIn Training Room

Quality:-Manual handling-Rework-free-Cardboard-free-Standards-Process Flow (general) -Component overview

BPS elements:-Andon system-Pull system-Takt Time-QCO-5S-Escalation Process-‘Standards’-Discipline in Production line-Role in CIP

Orientation Training

OTT

Basic Shop floor Training

(BST)

- Prod. line Introduction--By MOE4 - 8hours- On-Job Training for work position & basic practice at line--By MOE OJT Line trainers2~4 weeks at Production line

Advance Shop floor Training

(AST)

-Advanced Product and Production Knowledge-TWI-JI qualification for line trainer- Advance BPS- Quality Tool- CIP- TPM--By Academy2 days in Training room

Operator Qualification Process

On Job Training

(OJT)

3 rounds of simulation w/ role playTest at end of training

‘Built-in quality’ via Standardized Operator QualificationTest of knowledge

min6 months

* Trainings are eligible for all direct associates

-Work position Skill Evaluation-Work instruction-Proficiency of

operation-Quality

requirement-Identify parts,

failures--By MOE Tech/EngAt work station

Test of Thoery

Evaluation of Practical Skill

Test of Theory + Evaluation

of practice in training

Work independently

Productive Employee

-By Academy2 days in Training room

SkillEvaluation

-Company introduction(BOSCH, RBAC)-Product Liability-HSE-HR policy

-By HRL7 hours

-Qualification Process-AE introduction-BOSCH Mindset & HoO-Quality Mindset-Teambuilding Training-ESD --By Academy8 hoursIn Training Room

Quality:-Manual handling-Rework-free-Cardboard-free-Standards-Process Flow (general) -Component overview

BPS elements:-Andon system-Pull system-Takt Time-QCO-5S-Escalation Process-‘Standards’-Discipline in Production line-Role in CIP

Orientation Training

OTT

Basic Shop floor Training

(BST)

- Prod. line Introduction--By MOE4 - 8hours- On-Job Training for work position & basic practice at line--By MOE OJT Line trainers2~4 weeks at Production line

Advance Shop floor Training

(AST)

-Advanced Product and Production Knowledge-TWI-JI qualification for line trainer- Advance BPS- Quality Tool- CIP- TPM--By Academy2 days in Training room

Operator Qualification Process

On Job Training

(OJT)

3 rounds of simulation w/ role playTest at end of training

‘Built-in quality’ via Standardized Operator QualificationTest of knowledge

min6 months

* Trainings are eligible for all direct associates

-Work position Skill Evaluation-Work instruction-Proficiency of

operation-Quality

requirement-Identify parts,

failures--By MOE Tech/EngAt work station

Test of Thoery

Evaluation of Practical Skill

Test of Theory + Evaluation

of practice in training

Work independently

Productive Employee

-By Academy2 days in Training room

Page 5: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

9 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

2.3

SkillEvaluation

-

8

Orientation Training

OTT

Basic Shop floor Training

(BST)

MOE4—8

MOEOJT

TWI-JI

2—4

Advance Shop floor Training

(AST)

2

Operator Qualification Process

On Job Training

(OJT)

/

“ ”

6

* Trainings are eligible for all direct associates

MOE

+2

10 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

Gemba

TWI- :4

Gemba

Page 6: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

11 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

:

( )

12 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

:

Page 7: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

13 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

& :Gemba /

( )

14 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

:

Page 8: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

15 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

16 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

:

Page 9: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

17 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

2.4 OJT

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

If the Student Hasn’t Learned, The Instructor Hasn’t Taught

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

Step 3:

Try-out performance

Step 2:

Present the operation

Step 1:

Prepare the student

Step 4:

Verify learning and success

If the Student Hasn’t Learned, The Instructor Hasn’t Taught

:

* JITA: .

2 Experts

( JITA *)

6( )

> 150 OJT ( )( \ )

TWI/JIExpert (Academy)

Coaching

TWI/JI Trainer pool

Coaching

OJT Trainer

TWI/JIExpert (Academy)

Coaching

TWI/JI Trainer pool

Coaching

OJT Trainer

18 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

2.5 On-Job-Training

(6)

(>150)

(>1000)

LOG CoordinatorMOE1 BE/ED/DACoordinator

Ms. Zhang Daisy

MOE1 BE/ED/DA MOE 2Coordinator

Ms.Renxiuying

MOE 2 MOE 3Coordinator

Ms. Pang yinyin

MOE 3

Ms.ShenHuiProduction supervisor

Name OJT Trainers

Part Time OJT Trainers

OJT Line TrainersOJT OJT Line TrainersOJT OJT Line TrainersOJT OJT Line TrainersOJT

MOE 1 PS, MSCoordinator

Mr. Yuan Zhen

MOE 1 PS, MS

TWI-JI 4

Page 10: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

19 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1 .

:

: TWI-JI

20 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1.TWI-JI

Page 11: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

21 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

Job Instruction in Bosch Suzhou

1. TWI-JI

Name : ______________________________Depart. ______________________________ Date : / /Personal No. : ______________________________

A1 What does TWI stand for : 12' T. Please try to explain how can we follow up after a job instructi 20‘? W. A5

I.1

A2 What are the 4 steps of How 16‘ 1. 23

2 45

3

4 A6 what in a step that might be a 1 12'( ) ?

A4 Fill the Blank 16‘ 2

? 3How to do a job before instructing people?

1 A7 Please try to explain how can we follow up after a job instructi 20'

2 12

3 34

4 5

A8 Pls use a sample to make a TWI (JI) practice. 000'A3 TWI, derived in in the 1920’s and was developed in 4'

Total correct answers

Job Instruction Qualification Test

A - TWI

22 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1.:

Page 12: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

23 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

Job Instruction in Bosch Suzhou

1.A Way to Operational Excellence.

RBAC-AE AcademyA Way to Operational Excellence.

RBAC-AE Academy

24 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

2.

Page 13: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

25 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

3. &

,OJT( )

26 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

3.

Page 14: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

27 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

3.

28 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

1.

2. TWI-JI

1. TWI-JI2. TWI-JI3. OJT4. OJT5. OJT

3. TWI-JI

*OJT-on-Job Training ( )

Page 15: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

29 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

TWI-JI :

1. .

2. , .

3. , , .

4. JI , .

5. JI .

30 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

TWI-JI

6%: TWI-JI16-19%.

52%: TWI-JI ,.

61 : TWI/JI.

Page 16: êQE:F¼ Ê 8£ ² ÝL$ @ Ì - 卓制TWI峰会 · TWI-Job Instruction in Bosch Suzhou 2.4 ¤P¬OJT {4 ÍA ,,X T6Ñ Step 3: Try-out performance Step 2: Present the operation Step

31 Bosch (Suzhou) | 17/02/2012 | © Robert Bosch GmbH 2012. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

TWI-Job Instruction in Bosch Suzhou

,