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~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University of South Carolina Sponsored by the Research and Assessment Committee

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Page 1: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina

~ Denise Wellman, Director of Visitor Center, University of South Carolina

Sponsored by the Research and Assessment Committee

Page 2: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

CiVSA Member ProfileCiVSA Member Profile

•59 of 117 institutions completed the campus visit survey

•Average membership years in CiVSA = 2 years•Member less than 1 year = 10 members

(of 59 sampled)•Member for 5 or more years = 5 members

(of 59 sampled)

Page 3: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

CategoriesInstitution

Classification **Enrollment

Range

VS2 very small 2 year <500

S2 small 2 year 500-1999

M2 medium two year 2000-4999

L2 large two year 5000-9999

VL2 very large two year at least 10000

VS4 very small four year <1000

S4 small four year 1000-2999

M4 medium 4 year 3000-9999L4 large 4 year >10000

**Carnegie Classification http://www.carnegiefoundation.org/classifications

Profile of InstitutionsProfile of Institutionsn=59n=59

Page 4: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Office locations Sq. Ft

Average for stand alone VC 4825.85

Average for VC within Admissions ** 50799

Average Admissions 6642

**Two L4 institutions reported 75,000 and 519,000 in square footage

Page 5: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Other

Admissions (Undergrad & Grad combined)

Orientation, Outreach and Transition Services

Visitor Services (part of Enrollment Services)

Visitor Center within University Relations, Communications and Marketing

Page 6: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Job Title of Immediate Supervisor: Other Director of Orientation, Outreach and

Transition Programs Assistant Vice Provost

Manger, Student Information Services Associate Vice President

Welcome Center Manager Director of Communications

Director of New Student Services Director of Integrated Branding

Campus Visit Program Reporting Lines

Page 7: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 8: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 9: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Other conferences that CiVSA members Other conferences that CiVSA members attend attend

Other: Expendables Ivy Plus (*counted in National tally) National Association of Baptist Enrollment Professionals (*counted in National tally) RAMACA SCACA SEC-Ad-Net

Page 10: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 11: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Tour Reservation SystemTour Reservation System

Page 12: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Variety of Tours offered: Other (please specify)

Graduate & athletic tours provided by other departmentsCell phone tour, cable car tours, campus bear tours, philanthropy tours, CalKids tour

Page 13: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Undergraduate Campus Tour Undergraduate Campus Tour ScheduleSchedule

*12pm tours included as morning tour

Page 14: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Of those offering Saturday Tour

Options

Of those offering Sunday Tour Options

Page 15: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 16: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Number of Visitors per Number of Visitors per Undergraduate TourUndergraduate Tour

Page 17: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Tour Starting Locations

Tour Ending Locations

Page 18: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Other areas that are shown on toursCourtyard Health Center/InfirmaryGreek Row Student Life

Church Aquatic CenterEngineering Student Support AreaLaw Quad AdministrationBasketball Arena Historic HorseshoeStadium Model RoomAdmissions QuadBookstore

Page 19: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 20: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Admission Information Session part of Campus Tour

Admission Information Session Location

Page 21: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Admission Information Session Scheduling

Page 22: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Who Conducts Admission Information Session?

Page 23: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 24: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Housing Only: OtherResidential Life offers these

toursIf the prospect has already been to campus or in special casesThe Housing Ambassadors offer tours on an on-call basis.

Housing Only Tours

Overnight Visits

Page 25: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Methods of Giving Directions to Campus

Page 26: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Visitor Feedback

Common Types of Feedback

Other Types of Feedback

Card for Prospective Visits. Online for admitted visits. Evaluation of tour directly following the tour, and then survey sent to families from President to be returnedEmailed survey they have to send back via emailQ&A on tour- email feedback

Page 27: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Utilization of Feedback Received

Use to make judgments to further enhance the program.

Director of Student Recruitment collects information.

Share with admissions office staff.

To adapt tour to better suit visitors' needs/expectations.

Page 28: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Utilization of Feedback: Campus Visit Program within

Office of Admissions S4 Institution

Page 29: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Utilization of Feedback: Campus Visit Program within

Office of Admissions M2 Institution

Utilization of Feedback: Campus Visit Program within

Office of Admissions M4 Institution

Page 30: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Utilization of Feedback: Campus Visit Program within

Office of Admissions L4 Institution

Page 31: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 32: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 33: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 34: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

SizeRange of #

guidesAverage per institution

L2 8 to 10 9L4 5 to 150 49M2 30 30M4 12 to 200 54S4 10 to 50 22

Average Tour Guides per Institution

Page 35: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

  Paid Volunteer Both

Visitor Center (stand alone) 75% 25%  

Visitor Center within Admissions 56% 19% 25%Admissions 52% 40% 8%

Other 60% 40%

Page 36: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 37: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 38: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Provide Training Once Each Semester/Quarter

Visitor Center (stand alone) 4

Visitor Center within Admissions 7

Admissions 11Other (Orientation and VS w/in

Enrollment)2

Research proved that formal training was effective. Informal coaching, however, was the most effective…

Page 39: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 40: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Exceptions to dress codeNo flip-flops/open-toed shoes 11.11%No shorts 1.85%No hats 3.70%No sunglasses 3.70%No visible Greek affiliations 3.70%

Page 41: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 42: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 43: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University
Page 44: ~ Clark Lee, Assistant Director for Training and Professional Development, University of South Carolina ~ Denise Wellman, Director of Visitor Center, University

Geometría descriptiva- compendio de geometría descriptiva para técnicos Escrito por B. Leighton Wellman-Leighton Wellman. B

wellman leighton 1979 networks - Illinois

Geometría Descriptiva - B. Leighton Wellman

Ferguson Wellman 2011 Annual Report

Wellman Cooperative Telephone Services Catalog

2010 Ferguson Wellman Annual Report

Wellman and Liu (2004)

Jennifer Wellman, EOD Program Coordinator

Descriptiva wellman by_carc

At Home, the Community & Work Barry Wellman NetLab Director, University of Toronto wellman [email protected] [email protected]

Takhteyev Wellman Gruzd 2010

Barry Wellman, FRSC Jenna Jacobson iSchool, University of Toronto For Taylor & Francis Publishers’ Conference, March 2014, Toronto

Geometria Descriptivfa Leighton Wellman

Jane Wellman INTERNATIONAL SYMPOSIUM ON UNIVERSITY COSTS AND COMPACTS CANBERRA, AUSTRALIA

Www.decideo.fr/bruley Social Network Michel Bruley WA - Marketing Director February 2012 Extract from various presentations: B Wellman, K Toyama, A Sharma,

Wellman SNA

Ferguson Wellman Annual Report 2014

Printing machines from Wellman Machinery Corporation

Riverside Richmond Wellman

Laura Wellman

Barry Wellman NetLab Director Centre for Urban & Community Studies University of Toronto Toronto, Canada M5S [email protected] wellman

Copy of wellman drink presentation

2021 - Wellman Seeds

Powerpoint Wellman Logistics Center Latvia

WELLMAN PRODUCTS, LLC, - U.S. Chamber Litigation Center€¦ · OPINION BY ROBERT DICK BELL, CHIEF JUDGE: |1 Defendant/Appellant, Wellman Products, L.L.C (Wellman), ... f2 Wellman

Wellman-Union Independent School Districtwellman.esc17.net/upload/page/0043/Professional Application.pdf · wellman-union independent school district p.o. box 69 wellman, tx 79378

Wellman Vitae July 16 2015

Studies in poetry Donald Wellman

Wellman Vitae, April 2015

Wellman Vitae, March 9, 2015

Are older adults networked individuals? Insights from East ... · Wellman, in press; Wellman, 2001a; Wellman & Leighton, 1979). People spent most of their lives surrounded by family,

FILED May 18, 2016 · The respondent herein and plaintiff below is Danny S. Wellman (“Mr. Wellman”), the father and administrator of the estate of Jarred Wellman. Mr. Wellman

Ferguson Wellman 2009 Annual Report

Craig Wellman, Virgin Media Business Enterprise Director, at Smart Water Networks conference March 2017

Wellman Vitae, September 10, 2014