check job description for accuracy. ensure expectations are mutually understood. keep notes and...
TRANSCRIPT
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Check Job description for accuracy. Ensure expectations are mutually
understood. Keep notes and other documentation. Review progress frequently.
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Provide ongoing feedback. Observe performance. Be prepared for performance review
discussion.
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Realistic
Measurable
Observable
Challenging
Prioritized
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Be objective.
Include all employees.
Provide complete and accurate information.
Document regularly.
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Goal setting
Designing action plans
Identifying strengths and weaknesses
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Tackle contentious issues. Formalize forward planning. Encourage self-appraisal. Give positive feedback. Work collaboratively to set goals. Encourage professional development.
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Formal step in an ongoing dialogue between employee and supervisor
Not a disciplinary or wage review meeting
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Provides an opportunity to air concerns talk about careers discuss learning opportunities set goals be inspired
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Review previous performance agreements check the current job description for
accuracy. Review notes about past performance,
highlighting positive areas of individual achievement.
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Give plenty of notice. Invite them to the interview yourself. Meet in a neutral environment.
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Allow ample time; show your team member that you take this meeting seriously.
Close the door to ensure privacy. Don’t take phone calls or allow
interruptions.
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Use positive body language. Start with a positive contribution. No surprises or bombshells!
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Be sincere. Be specific. Make it personal. Be open to detail.
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Central tendency Leniency Strict Halo effect Horn effect
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Recency Similar to me Comparison/contrast First impressions Length of service
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Avoid wage and salary reviews. Address one specific issue or activity at a
time. State your observations clearly and
calmly. Avoid sounding accusatory.
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Try to see their perspective. Resist the urge to speak yourself. Reflect before responding. Show interest and encouragement. Summarize the discussion.
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Empathy - the ability to put yourself in someone else’s shoes to understand the situation.
Sympathy - sharing the situation, embracing any problems and making them your own.
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See weaknesses as opportunities to learn Set goals and agree on desired outcomes. Visualize success with specific,
measurable goals. Collaborate. Include a realistic schedule and budget.
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Build consensus between both parties. Reinforce your commitment to their
continued success. Sign documents – no further changes
should be made without the consent of both parties.
Signature of employee does not imply agreement.
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