div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imageimg data-url=-36-1-if-all-you-do-is-respond-to-complaints-thats-all-people-will-send-youhtmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: infographicsfastcompanycom36 1 if all you do is respond to complaints thats all people will send you to be marketed to really they just dont want to be talked down to loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader034vdocumentsmxreader034viewer20220430075f956950f32fc2056e41e55bhtml5thumbnails1jpg width=140 height=200 divdiv