© 2014 centurylink, inc. all rights reserved. the savvis mark, the centurylink mark, pathways logo...
TRANSCRIPT
© 2014 CenturyLink, Inc. All Rights Reserved. The Savvis mark, the CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink, Inc. All other marks are the property of their respective owners. PR140499 1/14
Managed Office Pricing OptionsJanuary 2014Pricing Evolution
FAQ
Pricing Scenarios
© 2013 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members.
Managed Office (and Essentials) Evolution
9/25/13Managed Office
Launch10 and 100 Mbps
Bundle
11/11/13Managed Office
Essentials Launch10 and 100 Mbps
Bundle
12/20/13Managed Office and
Essentials DS-1 – 4xDS-1
Tiered Ethernet Ala Carte Options
© 2013 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members.
Managed Office Pricing FAQ
Q: What is included in a Managed Office Bundle?
A: The MO bundle includes the loop, port, all of the equipment and business applications presented in a per seat pricing model to the customer.
Q: What connectivity options are available in the MO Bundle?
A: The bundle is available when selling Ethernet 10 or 100 Mbps.
Q: What is the Managed Office Essentials Bundle?
A: The MO E bundle is everything that is included in the MO bundle with the exception of a wireless access point (WAP) and the business applications.
Q: What connectivity options are available in the MO E Bundle?
A: The bundle is available when selling Ethernet 10 or 100 Mbps.
Q: Is the loop included in the bundle when the access is out of territory?
A: It is; however there is an adder (line item addition to the invoice) if the loop is
priced higher the loop dollar allowance.
© 2013 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members.
Managed Office Pricing FAQ
Q: What does ala carte mean when pricing Managed Office or Managed Office Essentials?
A: Ala carte means that loop and port may be priced in addition to the seat price. Depending on the scenario, the loop may be priced separately. In certain situations, your customer may also have a port that is priced ala carte (separately). See the pricing matrix for further clarification.
Q: Is equipment also priced as an ala carte item?
A: No. Your customer will get all of the equipment included in the seat price.
Q: Can DS-1 and NxDS-1 or tiered Ethernet be bundle into the seat price?
A: No. The speeds are priced ala carte to the seat price.
Q: How does the ala carte option for Managed Office/Essentials differ from Hosted VoIP?
A: All of the equipment is included in the seat not just the IP Phones.
© 2013 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members.
Managed Office Pricing FAQ
Q: How many TNs are included in the seat price?
A: Each seat will get a TN and voice mail. Additional TNs are available at a charge.
Q: Are hunt groups included ?
A: 4 Hunt groups are included – additional ones are available at an additional charge.
Q: Can my customer get a soft client added to a seat?
A: Yes, soft client are available at an additional charge.
Q: Can a seat price be aggregated and used across multiple locations?
A: Yes. If you have a mix between Ethernet and DS-1/NxD-1, you may want to consider an ala carte option for access (loop) in order to utilize a common price per seat.
Q: If one of my locations exceeds 100 seats, can I still sell Managed Office/Essentials?
A: Yes. Utilize your SE to ensure you have the proper mix of equipment. You may utilize Pricing and Offer Management for pricing these types of opportunities.
© 2013 CenturyLink, Inc. All Rights Reserved. Not to be distributed or reproduced by anyone other than CenturyLink entities and CenturyLink Channel Alliance members.
Managed Office and Essentials Pricing Scenarios
Options Bundled Ala Carte Loop Ala Carte Loop and Port
Description Loop, port and seat elements (*LAN/WAN Equipment, Apps) all included in seat price
Port included in seat price and loop is billed ala carte
Port and loop billed ala cart to the seat price
10 Mbps Available Sold when additional bandwidth for data is needed
100 Mbps Available Sold when additional bandwidth for data is needed
DS-1 Available with Managed Office Essentials and no additional bandwidth for data is required
Sold when additional bandwidth for data is needed
2xDS-1 – 4xDS-1 Available with Managed Office and Essentials and no additional bandwidth for data is required
Sold when additional bandwidth for data is needed
Tiered Ethernet 20-90 Mbps
Available with Managed Office and Essentials and no additional bandwidth for data is required
Sold when additional bandwidth for data is needed
* Essentials does not include the wireless access point or the applications.