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© 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System www.taitradio. com Tait Communications APCO Western Regional - May 2014 Susan Ronning, P.E. Senior Systems Engineer [email protected] Voice/ Text: 832-557-0236 www.linkedin.com/in/susanronning

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Page 1: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited1

How to Successfully Project Engineer a Radio System

www.taitradio.com Tait Communications

APCO Western Regional - May 2014

Susan Ronning, P.E.

Senior Systems Engineer

[email protected]

Voice/ Text: 832-557-0236

www.linkedin.com/in/susanronning

Page 2: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited2

About the Presenter

• 16+ years experience as agency mid-level manager, consultant, and vendor in the Public Safety and Critical Infrastructure communications industry

• Professional Engineer (Electrical) holds BSEE and MBA; member of APCO, IEEE, and Civil Air Patrol

• Desire to share wealth of knowledge accumulated in this industry to further Public Safety and Critical Infrastructure equipment, systems, and capabilities

Page 3: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited3

Purpose

Today more than ever, Public Safety agencies are stretched to do more work with less staff.

“How to Successfully Project Engineer a Radio System” provides the guidance needed to understand the process involved in undertaking a new or replacement radio system project.

Applies to “almost” any project; with a unique spin.

Page 4: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited4

What’s Unique? 3rd Party Systems Integration• Radio system projects aren’t usually limited to two-way

radio system. Other components include…- Radio technology- RF subsystem: spectrum, site locations, and RF coverage- Backhaul microwave and/ or fiber- Baseband IP or TDM layer- Dispatch consoles- Subscriber mobiles, portables, control stations- Logging recorder- Monitoring and alarms- Site shelter & tower space, primary and backup power- Spectrum availability

Page 5: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited5

Agenda

1. Project phases

2. Project scope

3. Resources and skills

4. Key transition points

Page 6: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited6

Project Phases

Page 7: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited7

Project Phases

1. Design

2. Procure

3. Implement

4. Maintain

Page 8: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited8

Project Phases

1. Design

2. Procure

3. Implement

4. Maintain

a) Needs analysis

b) Technical assessment

c) Preliminary (conceptual) design

Page 9: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited9

Project Phases

1. Design

2. Procure

3. Implement

4. Maintain

a) Technical and functional specifications

b) Request for Proposal

c) Bid review and award

Page 10: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited10

Project Phases

1. Design

2. Procure

3. Implement

4. Maintain

a) Detailed Designb) Planc) Equipment

Order & Inventory

d) Install & Teste) Install & Testf) Install & Test

Page 11: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited11

Project Phases

1. Design

2. Procure

3. Implement

4. Maintain

• Vendor support agreement

• Maintenance agreements

• Remote access

Page 12: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited12

Project Scope

Page 13: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited13

Project Scope Driver by Phase

1. Design

2. Procure

3. Implement

4. Maintain

Page 14: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited14

Project Scope Driver - DESIGN

1. Define the problem statement

2. Identify systems to integrate

3. Understand the potential migration strategy

Page 15: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited15

Project Scope Driver – DESIGN (cont.)1. Problem Statement

- Identified through needs assessment stage

- Who are the users? Where do they talk? Who do they talk to? How are their workgroups organized? What are their issues?

- Identify your stakeholders & keep them informed throughout the ENTIRE process…• User perception always outweighs technology capability

- Is equipment and/or technology obsolete?- Identify whether they need or want changes to…

• Coverage, Capacity, Operability, Interoperability

Page 16: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited16

Project Scope Driver – DESIGN (cont.)

2. Identify Systems to Integrate• Radio technology• RF subsystem: spectrum, site locations, and RF coverage• End user devices: dispatch consoles, mobiles and

portables• Backhaul subsystem: microwave, fiber, leased lines• Baseband subsystem: TDM or IP• Monitoring and recording: Logging recorder• Site shelter & tower space, primary and backup power• Spectrum availability

Page 17: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited17

Project Scope Driver – DESIGN (cont.)

3. Understand the potential Migration Strategy- Identified through technical assessment stage

- Ideal Migration: Low Risk; Non- or Minimal affect to service; Seamless user transition

- In other words: replacement radio system to be installed, configured, and tested in whole prior to cutover from existing radio system; requires duplicate:

• Site: tower space, rack space, backhaul, power; • Subscribers: backward compatible or potential duplicate

installations• Spectrum

Page 18: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited18

Project Scope - PROCURE

• Sole source contract or bid response?• Equipment only or equipment with services?• Single system procurement or turn-key multi-

system integration?

Page 19: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited19

Project Scope - IMPLEMENT

• In-house, contracted, or consultant- Project management- Technical advisor

• Technicians or others available to…- Escort vendor engineers/ technicians/ installers- Provide operational use information- Provide legacy system knowledge transfer- Oversee site and system equipment configuration and

tests, site installs/ removes

Page 20: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited20

Project Scope - MAINTAIN

• Internal maintenance personnel• Contracted maintenance personnel• Vendor support and maintenance agreements- Hardware- Software

• On site preventative and emergency services• Managed Services contract

Page 21: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited21

Resources and Skills

Page 22: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited22

Resources and Skills by Phase

1. Design

2. Procure

3. Implement

4. Maintain

Page 23: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

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Resources and Skills - DESIGN

Technical skills & past experience required….

a) Needs analysis: problem statement & requirements specification

i. Operational Stakeholders, user groups, service areas, interoperability Coverage types

Wide area, regional, campus based, in-building, etc.

ii. Functional – current and future feature sets User groups vs. service areas Operability vs. interoperability

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Resources and Skills – DESIGN (cont.)

Technical skills & past experience required….

b) Technical assessment i. Spectrum – availability, usability

Frequency analysis: intermodulation studies, interference analysis, site suitability

ii. Sites – availability, usability Site survey analysis for shelter and tower space,

network, and power connectivity Identify site “make ready” requirements

Page 25: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

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Resources and Skills – DESIGN (cont.)

Technical skills & past experience required….

b) Technical assessment (cont.)iii. Technology – vs. requirements, sites, spectrum

Features, functions, constraints

iv. RF Coverage – vs. spectrum, sites, and technology Conventional or trunked, or mix Multicast or simulcast, or mix Frequency band by region, area, or group usage

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Resources and Skills – DESIGN (cont.)

Technical skills & past experience required….

c) Preliminary (conceptual) design

d) Budgetary estimate

Page 27: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

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Resources and Skills - PROCURE

Technical skills & past experience required….

a) Technical Specifications

Internal Procurement Department….+ outside help?

b) Request for Proposal

Technical skills & past experience + Internal Procurement Department ….

c) Bid review and award

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Resources and Skills - IMPLEMENTPast experience not necessary, but it really helps!

a) Project manageri. Scope, schedule, and budget

Experience on existing (or similar) system(s) in a technical role –required

b) Technical advisori. Review and sign off on…

Requirements, Preliminary / Final Design Review Migration & Cutover Plans, Test Plans Involved in verification tests

Page 29: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

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Resources and Skills – IMPLEMENT (cont.)

Various agency personnel needed as…

c) Site escorts

d) Fleet manager for mobile installations

e) End users – operational and technical training

f) Technical staff to assist technical advisor in review and sign off of…

i. Equipment configuration

ii. Verification tests

Page 30: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

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Resources and Skills - MAINTAINTechnical staff based on scope requirements…

a) Vendor support agreement i. Vendor equipment

ii. 3rd party equipment

b) Maintenance agreementsi. Software

ii. Hardware

iii. Managed services

c) On-site maintenance and repair

d) Remote access

Page 31: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited31

Key Transition Points

Page 32: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited32

Key Transition Points

1. Design

2. Procure

3. Implement

4. Maintain

Be sure to keepstakeholders

informed throughout the ENTIRE

process!

Page 33: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited33

Thank you!

Page 34: © 2013 Tait Limited 1 How to Successfully Project Engineer a Radio System  Tait Communications APCO Western Regional - May 2014 Susan

© 2013 Tait Limited34

devoted to your causeTM